[Kernel-packages] [Bug 1813820] Re: Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
today I started to follow the steps here: https://wiki.ubuntu.com/DebuggingKernelSuspend I found this in the dmesg after replicating the problem with pm_trace [0.950964] Magic number: 0:66:1001 [0.950965] hash matches drivers/base/power/main.c:1012 Is there more going on here perhaps than a video driver? Not sure what else to do with this information. ** Attachment added: "dmesg_post_boot-Mac-removed.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+attachment/5263125/+files/dmesg_post_boot-Mac-removed.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Re: Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
if by chance this is an Acer UEFI bug is there somewhere else I could report it? either in launchpad or upstream? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Re: Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
tested the kernel from here today with the same result: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.1-rc4/ generic amd64 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Re: Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
Reported here: https://bugs.freedesktop.org/show_bug.cgi?id=110117 ** Bug watch added: freedesktop.org Bugzilla #110117 https://bugs.freedesktop.org/show_bug.cgi?id=110117 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Re: Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
ok produced this with the correct steps this time ** Attachment added: "log.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+attachment/5246717/+files/log.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Re: Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
here is the output of 'journalctl -b -1 -k' ** Attachment added: "log.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+attachment/5246309/+files/log.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Re: Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
today tried another new kernel with the same result, still the screen produces garbage after resuming from suspend. This was the kernel used: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.0.2/ should i report this upstream to bugzilla? should mention i also switched from Kubuntu 18.10 to Ubuntu 18.10.. uname -a 5.0.2-050002-generic #201903131832 SMP Wed Mar 13 22:35:19 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1806437] Re: acpi PNP0C14:02: duplicate WMI GUID 05901221-D566-11D1-B2F0-00A0C9062910 (first instance was on PNP0C14:01)
I get this bug on Ubuntu 18.10 with the kernel upgraded to 5.0.2 from the ubuntu repository. My machine is an Acer Predator Helios 500 Ryzen. acpi PNP0C14:01: duplicate WMI GUID 05901221-D566-11D1-B2F0-00A0C9062910 (first instance was on PNP0C14:00) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1806437 Title: acpi PNP0C14:02: duplicate WMI GUID 05901221-D566-11D1-B2F0-00A0C9062910 (first instance was on PNP0C14:01) Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Hello, dmesg: [ 15.390738] acpi PNP0C14:02: duplicate WMI GUID 05901221-D566-11D1-B2F0-00A0C9062910 (first instance was on PNP0C14:01) Best regards, -- Cristian Aravena Romero (caravena) ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: linux-image-4.18.0-11-generic 4.18.0-11.12 ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12 Uname: Linux 4.18.0-11-generic x86_64 ApportVersion: 2.20.10-0ubuntu14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: caravena 2769 F pulseaudio /dev/snd/pcmC0D0p: caravena 2769 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Dec 3 12:49:26 2018 HibernationDevice: RESUME=UUID=efcf081f-0bb0-4907-b78c-1299aa4aee57 InstallationDate: Installed on 2018-12-02 (0 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: HP HP Pavilion x360 Convertible 14-cd0xxx ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.18.0-11-generic root=UUID=28bdadba-133c-4f5b-a5c9-b06993ea7ce2 ro rootflags=subvol=@ quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-11-generic N/A linux-backports-modules-4.18.0-11-generic N/A linux-firmware 1.176 SourcePackage: linux UpgradeStatus: Upgraded to disco on 2018-12-02 (0 days ago) dmi.bios.date: 06/14/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8486 dmi.board.vendor: HP dmi.board.version: 72.19 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.13:bd06/14/2018:svnHP:pnHPPavilionx360Convertible14-cd0xxx:pvrType1ProductConfigId:rvnHP:rn8486:rvr72.19:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion x360 Convertible 14-cd0xxx dmi.product.sku: 3PX63LA#ABM dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1806437/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Re: Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
took the following steps: Went to https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/ Downloaded the master branch which was uploaded 5 days ago by Josh Boyer Backup my current firmware: sudo cp -r /lib/firmware /lib/firmware-$(uname -r) tar -xvzf linux-firmware-master.tar.gz CD into the resulting directory sudo make install mkdir -p /lib/firmware sudo cp -r * /lib/firmware sudo find /lib/firmware \( -name 'WHENCE' -or -name 'LICENSE.*' -or -name 'LICENCE.*' \) -exec rm -- {} \; Rebooted and tried to suspend. Still have the same result as above. Let me know if I did any of this incorrectly. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Re: Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
$ uname -a Linux craig-Predator-PH517-61 5.0.0-05rc4-generic #201901272036 SMP Mon Jan 28 01:38:37 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Suspend to ram still results in gibberish on the screen with the latest upstream kernel. Confirmed bug and added tag kernel-bug-exists-upstream. Please let me know what steps to take next. ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233976/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233979/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Re: Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
apport information ** Tags added: apport-collected ** Description changed: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. + --- + ProblemType: Bug + ApportVersion: 2.20.10-0ubuntu13.1 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: craig 2094 F pulseaudio + /dev/snd/controlC0: craig 2094 F pulseaudio + CurrentDesktop: KDE + DistroRelease: Ubuntu 18.10 + InstallationDate: Installed on 2019-01-28 (1 days ago) + InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) + MachineType: Acer Predator PH517-61 + Package: linux (not installed) + ProcFB: 0 amdgpudrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 + RelatedPackageVersions: + linux-restricted-modules-4.18.0-13-generic N/A + linux-backports-modules-4.18.0-13-generic N/A + linux-firmware 1.175.1 + Tags: cosmic + Uname: Linux 4.18.0-13-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/12/2018 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.07 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: Cayman_PRS + dmi.board.vendor: PRS + dmi.board.version: V1.07 + dmi.chassis.type: 10 + dmi.chassis.vendor: Chassis Manufacturer + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: + dmi.product.family: Predator Helios 500 + dmi.product.name: Predator PH517-61 + dmi.product.sku: + dmi.product.version: V1.07 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233970/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linu
[Kernel-packages] [Bug 1813820] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233983/+files/UdevDb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233972/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Lsusb.txt
apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233975/+files/Lsusb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233974/+files/Lspci.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233984/+files/WifiSyslog.txt ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233973/+files/IwConfig.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233971/+files/CRDA.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233977/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233980/+files/ProcModules.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233978/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233982/+files/RfKill.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233981/+files/PulseList.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F pulseaudio /dev/snd/controlC0: craig 2094 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] Re: Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
Expected Behaviour: I expect to continue to be able to use my machine normally and be able to see what is happening on screen. Actual Behaviour: Static on screen obscures everything. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: New Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1813820] [NEW] Waking from Suspend causes screen to appear with grey static (like a TV with no signal)
Public bug reported: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: kernel-bug -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: New Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1683184] Re: GPU problems on HP 15-ba009ng
I can confirm that Kernel 4.13 in ubuntu 17.10 beta 2 fixes this problem. No work around is needed to boot into the system or live media. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1683184 Title: GPU problems on HP 15-ba009ng Status in Linux: Confirmed Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-amdgpu package in Ubuntu: Confirmed Bug description: Problem description: The notebook does not work when not booted using nomodeset: It is not possible to login - after logging in the login screen shows up (sometimes the computer also shuts down, or shows information similiar to the shutdown screen (not using quiet splash boot options, so it is white text on black background)), until the login screen shows up again, only the background image is shown. When using an USB stick, plymouth hangs after some time. When using a text console to login instead of a graphical session, one can login, but sees how the console gets spammed with the following lines repeating itself frequently: [ XXX.XX] AMD-Vi: Event logged [ (usually once) [ XXX.XX] AMD-Vi: Completion-Wait loop timed out (usually twice) When using nomodeset, things work fine, but I only get software rendering (I do not intend using the notebook as a loud heating). During startup I found the following, potentially related messages: (...) [0.718421] ACPI Error: Method parse/execution failes [\_SB.WLBU._STA] (Node 94cad68b6b68), AE_NOT_FOUND (20160930/psparse-543) [6.291431] amd_gpio AMD0030:00: Failed to get gpio IRQ. (plymouth started showing some boot screen) And, during a different startup (please note this is transcribed from an older photo, Ubuntu version can be an early version of zesty, but also might be yakkety): (...) [ 12.950688] amdgpu :05:00.0:fence driver on ring 10 use gpu addr 0x000100b0, cpu addr 0x8a4fcb63d0b0 [ 12.954029] can't get the mac of 5 [ 12.960416] [drm] ring test on 0 succeeded in 16 usecs (other ring tests, until:) [ 12.966726] [drm] ring test on 10 succeeded in 6 usecs [ 12.967789] [drm] ib test on ring 0 succeeded (other ib test, until:) [ 12.985277] [drm] ib test on ring 10 succeeded [ 12.985277] [drm] Initialized amdgpu 3.9.0 20150101 for :05:00.0 on minor 1 Begin: Loading essential drivers ... done. (...) Ubuntu version: Ubuntu 17.04 (16.04 had less problems, with 16.10 installation failed) Hardware: Notebook: HP 15-ba009ng CPU: AMD A10-9600P GPU: AMD Radeon R7 M440 4 GB DDR3-RAM (according to the web page of the vendor) xorg version: 1:7.7+16ubuntu3 ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: xorg 1:7.7+16ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 Uname: Linux 4.10.0-19-generic x86_64 .tmp.unity_support_test.1: ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity:Unity7 Date: Sun Apr 16 22:24:26 2017 DistUpgraded: 2017-03-11 13:02:33,428 DEBUG apt btrfs snapshots supported: True DistroCodename: zesty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev ca) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Carrizo [103c:81fa] Subsystem: Hewlett-Packard Company Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445] [103c:81fa] InstallationDate: Installed on 2016-12-25 (112 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: HP HP Notebook ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-19-generic.efi.signed root=UUID=af212aa7-7cfe-4e46-a312-da2a25fb0df1 ro rootflags=subvol=@ nomodeset Renderer: Software SourcePackage: xorg UpgradeStatus: Upgraded to zesty on 2017-03-11 (36 days ago) dmi.bios.date: 09/01/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.17 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81FA dmi.board.vendor: HP dmi.board.version: 67.34 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.17:bd09/01/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81FA:rvr67.34:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP version.compiz: compiz 1:0.9.13.1+17.04.20170109-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.3-1ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.l
[Kernel-packages] [Bug 1683184] Re: GPU problems on HP 15-ba009ng
I can now confirm that the patch provided in the https://bugs.freedesktop.org/show_bug.cgi?id=101029 fixes my problem, i was finally able to patch and compile the source code for the kernel and was able to boot into the system without crashing. What is the process now to get this patch applied in Ubuntu? How long will it be until it is applied? Also how can i stay in the loop as i will wait to upgrade my main drive until this is in the ubuntu kernel? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1683184 Title: GPU problems on HP 15-ba009ng Status in Linux: Confirmed Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-amdgpu package in Ubuntu: Confirmed Bug description: Problem description: The notebook does not work when not booted using nomodeset: It is not possible to login - after logging in the login screen shows up (sometimes the computer also shuts down, or shows information similiar to the shutdown screen (not using quiet splash boot options, so it is white text on black background)), until the login screen shows up again, only the background image is shown. When using an USB stick, plymouth hangs after some time. When using a text console to login instead of a graphical session, one can login, but sees how the console gets spammed with the following lines repeating itself frequently: [ XXX.XX] AMD-Vi: Event logged [ (usually once) [ XXX.XX] AMD-Vi: Completion-Wait loop timed out (usually twice) When using nomodeset, things work fine, but I only get software rendering (I do not intend using the notebook as a loud heating). During startup I found the following, potentially related messages: (...) [0.718421] ACPI Error: Method parse/execution failes [\_SB.WLBU._STA] (Node 94cad68b6b68), AE_NOT_FOUND (20160930/psparse-543) [6.291431] amd_gpio AMD0030:00: Failed to get gpio IRQ. (plymouth started showing some boot screen) And, during a different startup (please note this is transcribed from an older photo, Ubuntu version can be an early version of zesty, but also might be yakkety): (...) [ 12.950688] amdgpu :05:00.0:fence driver on ring 10 use gpu addr 0x000100b0, cpu addr 0x8a4fcb63d0b0 [ 12.954029] can't get the mac of 5 [ 12.960416] [drm] ring test on 0 succeeded in 16 usecs (other ring tests, until:) [ 12.966726] [drm] ring test on 10 succeeded in 6 usecs [ 12.967789] [drm] ib test on ring 0 succeeded (other ib test, until:) [ 12.985277] [drm] ib test on ring 10 succeeded [ 12.985277] [drm] Initialized amdgpu 3.9.0 20150101 for :05:00.0 on minor 1 Begin: Loading essential drivers ... done. (...) Ubuntu version: Ubuntu 17.04 (16.04 had less problems, with 16.10 installation failed) Hardware: Notebook: HP 15-ba009ng CPU: AMD A10-9600P GPU: AMD Radeon R7 M440 4 GB DDR3-RAM (according to the web page of the vendor) xorg version: 1:7.7+16ubuntu3 ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: xorg 1:7.7+16ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 Uname: Linux 4.10.0-19-generic x86_64 .tmp.unity_support_test.1: ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity:Unity7 Date: Sun Apr 16 22:24:26 2017 DistUpgraded: 2017-03-11 13:02:33,428 DEBUG apt btrfs snapshots supported: True DistroCodename: zesty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev ca) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Carrizo [103c:81fa] Subsystem: Hewlett-Packard Company Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445] [103c:81fa] InstallationDate: Installed on 2016-12-25 (112 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: HP HP Notebook ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-19-generic.efi.signed root=UUID=af212aa7-7cfe-4e46-a312-da2a25fb0df1 ro rootflags=subvol=@ nomodeset Renderer: Software SourcePackage: xorg UpgradeStatus: Upgraded to zesty on 2017-03-11 (36 days ago) dmi.bios.date: 09/01/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.17 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81FA dmi.board.vendor: HP dmi.board.version: 67.34 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.17:bd09/01/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81FA:rvr67.34:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Notebook dmi.product.version:
[Kernel-packages] [Bug 1683184] Re: GPU problems on HP 15-ba009ng
thanks Timo and Paul -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1683184 Title: GPU problems on HP 15-ba009ng Status in Linux: Confirmed Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-amdgpu package in Ubuntu: Confirmed Bug description: Problem description: The notebook does not work when not booted using nomodeset: It is not possible to login - after logging in the login screen shows up (sometimes the computer also shuts down, or shows information similiar to the shutdown screen (not using quiet splash boot options, so it is white text on black background)), until the login screen shows up again, only the background image is shown. When using an USB stick, plymouth hangs after some time. When using a text console to login instead of a graphical session, one can login, but sees how the console gets spammed with the following lines repeating itself frequently: [ XXX.XX] AMD-Vi: Event logged [ (usually once) [ XXX.XX] AMD-Vi: Completion-Wait loop timed out (usually twice) When using nomodeset, things work fine, but I only get software rendering (I do not intend using the notebook as a loud heating). During startup I found the following, potentially related messages: (...) [0.718421] ACPI Error: Method parse/execution failes [\_SB.WLBU._STA] (Node 94cad68b6b68), AE_NOT_FOUND (20160930/psparse-543) [6.291431] amd_gpio AMD0030:00: Failed to get gpio IRQ. (plymouth started showing some boot screen) And, during a different startup (please note this is transcribed from an older photo, Ubuntu version can be an early version of zesty, but also might be yakkety): (...) [ 12.950688] amdgpu :05:00.0:fence driver on ring 10 use gpu addr 0x000100b0, cpu addr 0x8a4fcb63d0b0 [ 12.954029] can't get the mac of 5 [ 12.960416] [drm] ring test on 0 succeeded in 16 usecs (other ring tests, until:) [ 12.966726] [drm] ring test on 10 succeeded in 6 usecs [ 12.967789] [drm] ib test on ring 0 succeeded (other ib test, until:) [ 12.985277] [drm] ib test on ring 10 succeeded [ 12.985277] [drm] Initialized amdgpu 3.9.0 20150101 for :05:00.0 on minor 1 Begin: Loading essential drivers ... done. (...) Ubuntu version: Ubuntu 17.04 (16.04 had less problems, with 16.10 installation failed) Hardware: Notebook: HP 15-ba009ng CPU: AMD A10-9600P GPU: AMD Radeon R7 M440 4 GB DDR3-RAM (according to the web page of the vendor) xorg version: 1:7.7+16ubuntu3 ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: xorg 1:7.7+16ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 Uname: Linux 4.10.0-19-generic x86_64 .tmp.unity_support_test.1: ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity:Unity7 Date: Sun Apr 16 22:24:26 2017 DistUpgraded: 2017-03-11 13:02:33,428 DEBUG apt btrfs snapshots supported: True DistroCodename: zesty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev ca) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Carrizo [103c:81fa] Subsystem: Hewlett-Packard Company Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445] [103c:81fa] InstallationDate: Installed on 2016-12-25 (112 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: HP HP Notebook ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-19-generic.efi.signed root=UUID=af212aa7-7cfe-4e46-a312-da2a25fb0df1 ro rootflags=subvol=@ nomodeset Renderer: Software SourcePackage: xorg UpgradeStatus: Upgraded to zesty on 2017-03-11 (36 days ago) dmi.bios.date: 09/01/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.17 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81FA dmi.board.vendor: HP dmi.board.version: 67.34 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.17:bd09/01/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81FA:rvr67.34:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP version.compiz: compiz 1:0.9.13.1+17.04.20170109-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.3-1ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.3-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.3-1ubuntu1 ve
[Kernel-packages] [Bug 1683184] Re: GPU problems on HP 15-ba009ng
added in the following link: https://bugs.freedesktop.org/show_bug.cgi?id=101029 Bug #101029 ** Bug watch added: freedesktop.org Bugzilla #101029 https://bugs.freedesktop.org/show_bug.cgi?id=101029 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1683184 Title: GPU problems on HP 15-ba009ng Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-amdgpu package in Ubuntu: Confirmed Bug description: Problem description: The notebook does not work when not booted using nomodeset: It is not possible to login - after logging in the login screen shows up (sometimes the computer also shuts down, or shows information similiar to the shutdown screen (not using quiet splash boot options, so it is white text on black background)), until the login screen shows up again, only the background image is shown. When using an USB stick, plymouth hangs after some time. When using a text console to login instead of a graphical session, one can login, but sees how the console gets spammed with the following lines repeating itself frequently: [ XXX.XX] AMD-Vi: Event logged [ (usually once) [ XXX.XX] AMD-Vi: Completion-Wait loop timed out (usually twice) When using nomodeset, things work fine, but I only get software rendering (I do not intend using the notebook as a loud heating). During startup I found the following, potentially related messages: (...) [0.718421] ACPI Error: Method parse/execution failes [\_SB.WLBU._STA] (Node 94cad68b6b68), AE_NOT_FOUND (20160930/psparse-543) [6.291431] amd_gpio AMD0030:00: Failed to get gpio IRQ. (plymouth started showing some boot screen) And, during a different startup (please note this is transcribed from an older photo, Ubuntu version can be an early version of zesty, but also might be yakkety): (...) [ 12.950688] amdgpu :05:00.0:fence driver on ring 10 use gpu addr 0x000100b0, cpu addr 0x8a4fcb63d0b0 [ 12.954029] can't get the mac of 5 [ 12.960416] [drm] ring test on 0 succeeded in 16 usecs (other ring tests, until:) [ 12.966726] [drm] ring test on 10 succeeded in 6 usecs [ 12.967789] [drm] ib test on ring 0 succeeded (other ib test, until:) [ 12.985277] [drm] ib test on ring 10 succeeded [ 12.985277] [drm] Initialized amdgpu 3.9.0 20150101 for :05:00.0 on minor 1 Begin: Loading essential drivers ... done. (...) Ubuntu version: Ubuntu 17.04 (16.04 had less problems, with 16.10 installation failed) Hardware: Notebook: HP 15-ba009ng CPU: AMD A10-9600P GPU: AMD Radeon R7 M440 4 GB DDR3-RAM (according to the web page of the vendor) xorg version: 1:7.7+16ubuntu3 ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: xorg 1:7.7+16ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 Uname: Linux 4.10.0-19-generic x86_64 .tmp.unity_support_test.1: ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity:Unity7 Date: Sun Apr 16 22:24:26 2017 DistUpgraded: 2017-03-11 13:02:33,428 DEBUG apt btrfs snapshots supported: True DistroCodename: zesty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev ca) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Carrizo [103c:81fa] Subsystem: Hewlett-Packard Company Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445] [103c:81fa] InstallationDate: Installed on 2016-12-25 (112 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: HP HP Notebook ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-19-generic.efi.signed root=UUID=af212aa7-7cfe-4e46-a312-da2a25fb0df1 ro rootflags=subvol=@ nomodeset Renderer: Software SourcePackage: xorg UpgradeStatus: Upgraded to zesty on 2017-03-11 (36 days ago) dmi.bios.date: 09/01/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.17 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81FA dmi.board.vendor: HP dmi.board.version: 67.34 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.17:bd09/01/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81FA:rvr67.34:cvnHP:ct10:cvrChassisVersion: dmi.product.name: HP Notebook dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP version.compiz: compiz 1:0.9.13.1+17.04.20170109-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.76-1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.3-1ubuntu1 version.libgl1-mesa-dri-experimental: libgl1-me
[Kernel-packages] [Bug 1683184] Re: GPU problems on HP 15-ba009ng
Ok I tried two kernel packages both with and without nomodeset enabled in the grub file, first tried the v4.11 image and specifically file named linux- image-4.11.0-041100-generic_4.11.0-041100.201705041534_amd64.deb. This gave me errors similar to the above including multiple "AMD-Vi: Completion-Wait loop timed out" and a bunch of disk checks that kept failing. I then uninstalled the above package and tried a kernel image from drm-next and specifically package "linux- image-4.11.0-996-generic_4.11.0-996.201705122201_amd64.deb". Without nomodeset enabled in the grub config it provided the same errors as above. For both packages I simply used the command sudo dpkg -i packagename.deb. And to uninstall the first kernel I used sudo apt-get purge linux-image. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1683184 Title: GPU problems on HP 15-ba009ng Status in linux package in Ubuntu: Incomplete Status in xserver-xorg-video-amdgpu package in Ubuntu: Confirmed Bug description: Problem description: The notebook does not work when not booted using nomodeset: It is not possible to login - after logging in the login screen shows up (sometimes the computer also shuts down, or shows information similiar to the shutdown screen (not using quiet splash boot options, so it is white text on black background)), until the login screen shows up again, only the background image is shown. When using an USB stick, plymouth hangs after some time. When using a text console to login instead of a graphical session, one can login, but sees how the console gets spammed with the following lines repeating itself frequently: [ XXX.XX] AMD-Vi: Event logged [ (usually once) [ XXX.XX] AMD-Vi: Completion-Wait loop timed out (usually twice) When using nomodeset, things work fine, but I only get software rendering (I do not intend using the notebook as a loud heating). During startup I found the following, potentially related messages: (...) [0.718421] ACPI Error: Method parse/execution failes [\_SB.WLBU._STA] (Node 94cad68b6b68), AE_NOT_FOUND (20160930/psparse-543) [6.291431] amd_gpio AMD0030:00: Failed to get gpio IRQ. (plymouth started showing some boot screen) And, during a different startup (please note this is transcribed from an older photo, Ubuntu version can be an early version of zesty, but also might be yakkety): (...) [ 12.950688] amdgpu :05:00.0:fence driver on ring 10 use gpu addr 0x000100b0, cpu addr 0x8a4fcb63d0b0 [ 12.954029] can't get the mac of 5 [ 12.960416] [drm] ring test on 0 succeeded in 16 usecs (other ring tests, until:) [ 12.966726] [drm] ring test on 10 succeeded in 6 usecs [ 12.967789] [drm] ib test on ring 0 succeeded (other ib test, until:) [ 12.985277] [drm] ib test on ring 10 succeeded [ 12.985277] [drm] Initialized amdgpu 3.9.0 20150101 for :05:00.0 on minor 1 Begin: Loading essential drivers ... done. (...) Ubuntu version: Ubuntu 17.04 (16.04 had less problems, with 16.10 installation failed) Hardware: Notebook: HP 15-ba009ng CPU: AMD A10-9600P GPU: AMD Radeon R7 M440 4 GB DDR3-RAM (according to the web page of the vendor) xorg version: 1:7.7+16ubuntu3 ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: xorg 1:7.7+16ubuntu3 ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 Uname: Linux 4.10.0-19-generic x86_64 .tmp.unity_support_test.1: ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity:Unity7 Date: Sun Apr 16 22:24:26 2017 DistUpgraded: 2017-03-11 13:02:33,428 DEBUG apt btrfs snapshots supported: True DistroCodename: zesty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev ca) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Carrizo [103c:81fa] Subsystem: Hewlett-Packard Company Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445] [103c:81fa] InstallationDate: Installed on 2016-12-25 (112 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: HP HP Notebook ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-19-generic.efi.signed root=UUID=af212aa7-7cfe-4e46-a312-da2a25fb0df1 ro rootflags=subvol=@ nomodeset Renderer: Software SourcePackage: xorg UpgradeStatus: Upgraded to zesty on 2017-03-11 (36 days ago) dmi.bios.date: 09/01/2016 dmi.bios.vendor: Insyde dmi.bios.version: F.17 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81FA dmi.board.vendor: HP dmi.board.version: 67