apport information
** Tags added: apport-collected
** Description changed:
Ubuntu Trusty / 3.13.0-30-generic #55-Ubuntu
When suspending a Dell Latitude E7240 by closing the lid, most of the
time it will suspend fine. Sometimes it doesn't. When it doesn't, the
screen will remain on
apport information
** Attachment added: IwConfig.txt
https://bugs.launchpad.net/bugs/1341429/+attachment/4152245/+files/IwConfig.txt
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** Attachment added: WifiSyslog.txt
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** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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** Attachment added: ProcInterrupts.txt
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** Attachment added: ProcEnviron.txt
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** Attachment added: BootDmesg.txt
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** Attachment added: CurrentDmesg.txt
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Public bug reported:
Ubuntu Trusty / 3.13.0-30-generic #55-Ubuntu
When suspending a Dell Latitude E7240 by closing the lid, most of the
time it will suspend fine. Sometimes it doesn't. When it doesn't, the
screen will remain on and will display the lock screen, but mouse
keyboard clock etc are
Per #51... The offender appears to be Smart Connect. Smart Connect
Enabled, TPM disabled, Rapid Start disabled. System resumed after 24
hours, 5 seconds:
Thu May 22 19:46:27 MDT 2014: performing suspend
Fri May 23 19:46:33 MDT 2014: Awake.
Happy to test anything else or investigate the lack of
Oops - forgot to mention - Ubuntu is the only OS installed.
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Title:
[Dell XPS 15 9530] Wakes from sleep after exactly 24 hours +
Issue resolved. The magic seems to be:
Disable Rapid Start
Disable Smart Connect
Disable TPM
Rapid Start was already disabled on my machine so it's one of Smart
Connect or TPM that did it. With all three of those disabled, the system
does not resume after 24 hours.
I'd still argue this is a
@jared-dominguez
1- Smart Connect enabled. Machine will be suspended as soon as I finish
typing this message so I will have to let you know in 24 hrs. :)
2-
dap-xps15:~# lsmod|grep smartconnect
intel_smartconnect 12637 0
I don't see a message anywhere indicating that Smart Connect gets
The system resumes by itself repeatably every 24 hours using an Ubuntu kernel.
When tested with a mainline kernel, it resumed after roughly 19h30m. So not 24
hours, but it did still resume. I have not tested more than once with the
mainline kernel to see if it resumes consistently after 19h30m
Joseph as I commented above I have reproduced the behavior in the mainline
kernel albeit after 19h30m not 24h.
Per conversation with Kent and
https://bugs.launchpad.net/dell-sputnik/+bug/1161962 I have disabled TPM and
Smart Connect (Rapid Start was already disabled). Will report findings in 24
Confirmed the issue occurs with updated bios A04 and Ubuntu kernel. re-testing
with upstream kernel.
My config is a bit different than the one Kent describes, e.g. NVIDIA/Intel
dual-mode graphics, 512GB SSD, 16GB RAM, etc. USB wake is disabled in the BIOS
(has been all along)
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Per the comment immediately above yours, the resume after 24 hours occurs
exactly the same on BIOS A04 as it does on A01.
Since the problem did not occur on Saucy but does on Trusty, it may be a
regression regardless of the BIOS version, hence wanting to test completely and
thoroughly on A01
Using upstream kernel, a random resume did occur BUT not after 24 hours - after
significantly less time (19h 30m).
The only thing interesting about the time at which it resumed is it happened to
coincide with aGoogle Calendar reminder firing off in Chrome, which was open on
the suspended
What BIOS version is in that? Is it an XPS 15 9530?
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Title:
[Dell XPS 15 9530] Wakes from sleep after exactly 24 hours + 3-5
Will provide the additional requested information as soon as I am able
but I can report that the behavior described occurs exactly the same
whether on battery or on AC power.
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** Attachment added: output of fwts cmosdump
https://bugs.launchpad.net/dell-sputnik/+bug/1318477/+attachment/4112738/+files/results.log
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Q: Has this system ever had any prior Ubuntu releases installed on it, or is
Trusty the first?
A: This system has had Saucy installed on it but the installation to Trusty was
fresh (drives wiped). The behavior described did not occur under Saucy
Q: Can you also see if this issue happens while
apport information
** Attachment added: HookError_source_linux.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111440/+files/HookError_source_linux.txt
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** Attachment added: RfKill.txt
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** Attachment added: ProcCpuinfo.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111444/+files/ProcCpuinfo.txt
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** Attachment added: IwConfig.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111441/+files/IwConfig.txt
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** Attachment added: BootDmesg.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111453/+files/BootDmesg.txt
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** Attachment added: ProcEnviron.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111445/+files/ProcEnviron.txt
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** Attachment added: CRDA.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111439/+files/CRDA.txt
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** Attachment added: PulseList.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111448/+files/PulseList.txt
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** Attachment added: UdevDb.txt
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apport information
** Tags added: apport-collected trusty
** Description changed:
This feels related to https://bugs.launchpad.net/dell-
sputnik/+bug/1161962 but there are some differences making me think that
a new bug is warranted - the aforementioned link relates to Saucy on an
XPS
apport information
** Attachment added: ProcInterrupts.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111446/+files/ProcInterrupts.txt
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** Attachment added: Lspci.txt
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** Attachment added: UdevLog.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111451/+files/UdevLog.txt
** Description changed:
This feels related to https://bugs.launchpad.net/dell-
sputnik/+bug/1161962 but there are some differences making me think that
a
apport information
** Attachment added: CRDA.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111454/+files/CRDA.txt
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** Attachment added: ProcModules.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111447/+files/ProcModules.txt
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** Attachment added: AlsaInfo.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111452/+files/AlsaInfo.txt
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** Attachment added: Lsusb.txt
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** Attachment added: RfKill.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111462/+files/RfKill.txt
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** Attachment added: UdevLog.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111464/+files/UdevLog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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** Attachment added: UdevDb.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111463/+files/UdevDb.txt
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** Attachment added: ProcInterrupts.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111460/+files/ProcInterrupts.txt
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** Attachment added: ProcModules.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111461/+files/ProcModules.txt
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** Attachment added: Lsusb.txt
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** Attachment added: CurrentDmesg.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111455/+files/CurrentDmesg.txt
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** Attachment added: ProcCpuinfo.txt
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** Attachment added: Lspci.txt
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** Attachment added: IwConfig.txt
https://bugs.launchpad.net/bugs/1318477/+attachment/4111456/+files/IwConfig.txt
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:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A00
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC1: dpoler 2444 F pulseaudio
/de
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Dan
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