[Kernel-packages] [Bug 1861925] Re: BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range 0..255

2020-05-11 Thread Ecker Sandor
Thank You for your support, I have tried the 5.7.rc1, but without
success.

Then I have sent the laptop back to ACER, they have found a HW
Failure...

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Title:
  BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range
  0..255

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a acer aspire a315-41 laptop, it has BIOS 1.15, Ubuntu 19.10,
  Kernel stock 5.3, and 5.5.0. I have a problem with the Backlight. I
  can not control.

  According to: https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  It is : Backlight control does not work, but there are entries in
  /sys/class/backlight.

  The problem is as far I could find:

  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat brightness
  135
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat actual_brightness
  43500
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat max_brightness
  255

  The brightness read from the HW is not in the range, and when I change
  the brightness by the keys the value in the brightness file changes
  too, but the actual_brightness is stuck at the value 43500...

  I have tried all the steps mentioned in
  https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  Actually I have tried all these kernel startup parameter variants
  without luck:

  GRUB_CMDLINE_LINUX_DEFAULT=""
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_native_backlight=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi="
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_bios_initial_backlight=0"
  #GRUB_CMDLINE_LINUX_DEFAULT="amdgpu.dcfeaturemask=0x4 amdgpu.abmlevel=2"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_backlight=video amdgpu.abmlevel=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=Linux acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=video"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"

  I guess the fwts has found also this as an error:

  autobrightness: Automated LCD brightness test.
  

  Test 1 of 2: Test for maximum and actual brightness.
  PASSED: Test 1, Maximum brightness for amdgpu_bl0 is 255 which is sane.
  FAILED [HIGH] BrightnessOutofRange: Test 1, Actual brightness for amdgpu_bl0 
not
  in range 0..255.

  Test 2 of 2: Change actual brightness.
  FAILED [MEDIUM] BrightnessMismatch: Test 2, 256 brightness levels did not 
match
  the brightnesss level just set for backlight amdgpu_bl0.
  The failed brightness levels were: 0-255.

  It would be great if someone could help set the HW brightness back to
  the normal range.

  If you need any more debug files please let me know!

  Thanks,
  Regards,
  Sandor

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[Kernel-packages] [Bug 1861925] Re: BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range 0..255

2020-03-12 Thread Ecker Sandor
lspci -vvnn
from Product Name  : Aspire A315-41
model name  : AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx

Where the brigthness controll does not work

** Attachment added: "lspci_vvnn_a315_41.out"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861925/+attachment/5336287/+files/lspci_vvnn_a315_41.out

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Title:
  BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range
  0..255

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a acer aspire a315-41 laptop, it has BIOS 1.15, Ubuntu 19.10,
  Kernel stock 5.3, and 5.5.0. I have a problem with the Backlight. I
  can not control.

  According to: https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  It is : Backlight control does not work, but there are entries in
  /sys/class/backlight.

  The problem is as far I could find:

  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat brightness
  135
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat actual_brightness
  43500
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat max_brightness
  255

  The brightness read from the HW is not in the range, and when I change
  the brightness by the keys the value in the brightness file changes
  too, but the actual_brightness is stuck at the value 43500...

  I have tried all the steps mentioned in
  https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  Actually I have tried all these kernel startup parameter variants
  without luck:

  GRUB_CMDLINE_LINUX_DEFAULT=""
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_native_backlight=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi="
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_bios_initial_backlight=0"
  #GRUB_CMDLINE_LINUX_DEFAULT="amdgpu.dcfeaturemask=0x4 amdgpu.abmlevel=2"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_backlight=video amdgpu.abmlevel=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=Linux acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=video"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"

  I guess the fwts has found also this as an error:

  autobrightness: Automated LCD brightness test.
  

  Test 1 of 2: Test for maximum and actual brightness.
  PASSED: Test 1, Maximum brightness for amdgpu_bl0 is 255 which is sane.
  FAILED [HIGH] BrightnessOutofRange: Test 1, Actual brightness for amdgpu_bl0 
not
  in range 0..255.

  Test 2 of 2: Change actual brightness.
  FAILED [MEDIUM] BrightnessMismatch: Test 2, 256 brightness levels did not 
match
  the brightnesss level just set for backlight amdgpu_bl0.
  The failed brightness levels were: 0-255.

  It would be great if someone could help set the HW brightness back to
  the normal range.

  If you need any more debug files please let me know!

  Thanks,
  Regards,
  Sandor

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[Kernel-packages] [Bug 1861925] Re: BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range 0..255

2020-03-12 Thread Ecker Sandor
fwts output from Product Name  : Aspire A315-41G with 
cpu model name  : AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx


** Attachment added: "fwts-a315-41G"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861925/+attachment/5336271/+files/fwts_results.log

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Title:
  BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range
  0..255

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a acer aspire a315-41 laptop, it has BIOS 1.15, Ubuntu 19.10,
  Kernel stock 5.3, and 5.5.0. I have a problem with the Backlight. I
  can not control.

  According to: https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  It is : Backlight control does not work, but there are entries in
  /sys/class/backlight.

  The problem is as far I could find:

  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat brightness
  135
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat actual_brightness
  43500
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat max_brightness
  255

  The brightness read from the HW is not in the range, and when I change
  the brightness by the keys the value in the brightness file changes
  too, but the actual_brightness is stuck at the value 43500...

  I have tried all the steps mentioned in
  https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  Actually I have tried all these kernel startup parameter variants
  without luck:

  GRUB_CMDLINE_LINUX_DEFAULT=""
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_native_backlight=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi="
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_bios_initial_backlight=0"
  #GRUB_CMDLINE_LINUX_DEFAULT="amdgpu.dcfeaturemask=0x4 amdgpu.abmlevel=2"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_backlight=video amdgpu.abmlevel=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=Linux acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=video"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"

  I guess the fwts has found also this as an error:

  autobrightness: Automated LCD brightness test.
  

  Test 1 of 2: Test for maximum and actual brightness.
  PASSED: Test 1, Maximum brightness for amdgpu_bl0 is 255 which is sane.
  FAILED [HIGH] BrightnessOutofRange: Test 1, Actual brightness for amdgpu_bl0 
not
  in range 0..255.

  Test 2 of 2: Change actual brightness.
  FAILED [MEDIUM] BrightnessMismatch: Test 2, 256 brightness levels did not 
match
  the brightnesss level just set for backlight amdgpu_bl0.
  The failed brightness levels were: 0-255.

  It would be great if someone could help set the HW brightness back to
  the normal range.

  If you need any more debug files please let me know!

  Thanks,
  Regards,
  Sandor

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[Kernel-packages] [Bug 1861925] Re: BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range 0..255

2020-03-12 Thread Ecker Sandor
lspci -vvn
from the a315-41G (where the brightness controll works)

** Attachment added: "lspci_vvnn_315_41G.out"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861925/+attachment/5336283/+files/lspci_vvnn_315_41G.out

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1861925

Title:
  BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range
  0..255

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a acer aspire a315-41 laptop, it has BIOS 1.15, Ubuntu 19.10,
  Kernel stock 5.3, and 5.5.0. I have a problem with the Backlight. I
  can not control.

  According to: https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  It is : Backlight control does not work, but there are entries in
  /sys/class/backlight.

  The problem is as far I could find:

  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat brightness
  135
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat actual_brightness
  43500
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat max_brightness
  255

  The brightness read from the HW is not in the range, and when I change
  the brightness by the keys the value in the brightness file changes
  too, but the actual_brightness is stuck at the value 43500...

  I have tried all the steps mentioned in
  https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  Actually I have tried all these kernel startup parameter variants
  without luck:

  GRUB_CMDLINE_LINUX_DEFAULT=""
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_native_backlight=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi="
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_bios_initial_backlight=0"
  #GRUB_CMDLINE_LINUX_DEFAULT="amdgpu.dcfeaturemask=0x4 amdgpu.abmlevel=2"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_backlight=video amdgpu.abmlevel=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=Linux acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=video"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"

  I guess the fwts has found also this as an error:

  autobrightness: Automated LCD brightness test.
  

  Test 1 of 2: Test for maximum and actual brightness.
  PASSED: Test 1, Maximum brightness for amdgpu_bl0 is 255 which is sane.
  FAILED [HIGH] BrightnessOutofRange: Test 1, Actual brightness for amdgpu_bl0 
not
  in range 0..255.

  Test 2 of 2: Change actual brightness.
  FAILED [MEDIUM] BrightnessMismatch: Test 2, 256 brightness levels did not 
match
  the brightnesss level just set for backlight amdgpu_bl0.
  The failed brightness levels were: 0-255.

  It would be great if someone could help set the HW brightness back to
  the normal range.

  If you need any more debug files please let me know!

  Thanks,
  Regards,
  Sandor

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1861925] Re: BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range 0..255

2020-03-12 Thread Ecker Sandor
As I told I have an other similar laptop with discrete GPU:
Product Name  : Aspire A315-41G
With cpu:
model name  : AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx

It works.

I'm attaching the fwts output just now...

The command sudo kprobe-perf 'p:dce_abm_set_backlight_level_pwm $arg1 $arg2 
$arg3 $arg4 $arg5 '
Tracing kprobe dce_abm_set_backlight_level_pwm. Ctrl-C to end.
 mate-power-back-9415  [000] ...1  2421.242531: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x440 
[amdgpu]) arg1=0x8dbd577bfd00 arg2=0x2117 arg3=0x0 arg4=0x1 arg5=0x1
 mate-power-back-9421  [003] ...1  2422.216410: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x440 
[amdgpu]) arg1=0x8dbd577bfd00 arg2=0x2c19 arg3=0x0 arg4=0x1 arg5=0x1
 mate-power-back-9426  [004] ...1  2423.080217: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x440 
[amdgpu]) arg1=0x8dbd577bfd00 arg2=0x371b arg3=0x0 arg4=0x1 arg5=0x1
 mate-power-back-9431  [005] ...1  2424.162837: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x440 
[amdgpu]) arg1=0x8dbd577bfd00 arg2=0x421d arg3=0x0 arg4=0x1 arg5=0x1
 mate-power-back-9436  [002] ...1  2424.986163: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x440 
[amdgpu]) arg1=0x8dbd577bfd00 arg2=0x371b arg3=0x0 arg4=0x1 arg5=0x1
 mate-power-back-9441  [004] ...1  2425.816147: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x440 
[amdgpu]) arg1=0x8dbd577bfd00 arg2=0x2c19 arg3=0x0 arg4=0x1 arg5=0x1
 mate-power-back-9446  [000] ...1  2426.372179: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x440 
[amdgpu]) arg1=0x8dbd577bfd00 arg2=0x2117 arg3=0x0 arg4=0x1 arg5=0x1
 mate-power-back-9451  [001] ...1  2426.897445: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x440 
[amdgpu]) arg1=0x8dbd577bfd00 arg2=0x1616 arg3=0x0 arg4=0x1 arg5=0x1

with arg5=0x1...

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Title:
  BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range
  0..255

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a acer aspire a315-41 laptop, it has BIOS 1.15, Ubuntu 19.10,
  Kernel stock 5.3, and 5.5.0. I have a problem with the Backlight. I
  can not control.

  According to: https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  It is : Backlight control does not work, but there are entries in
  /sys/class/backlight.

  The problem is as far I could find:

  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat brightness
  135
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat actual_brightness
  43500
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat max_brightness
  255

  The brightness read from the HW is not in the range, and when I change
  the brightness by the keys the value in the brightness file changes
  too, but the actual_brightness is stuck at the value 43500...

  I have tried all the steps mentioned in
  https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  Actually I have tried all these kernel startup parameter variants
  without luck:

  GRUB_CMDLINE_LINUX_DEFAULT=""
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_native_backlight=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi="
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_bios_initial_backlight=0"
  #GRUB_CMDLINE_LINUX_DEFAULT="amdgpu.dcfeaturemask=0x4 amdgpu.abmlevel=2"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_backlight=video amdgpu.abmlevel=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=Linux acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=video"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"

  I guess the fwts has found also this as an error:

  autobrightness: Automated LCD brightness test.
  

  Test 1 of 2: Test for maximum and actual brightness.
  PASSED: Test 1, Maximum brightness for amdgpu_bl0 is 255 which is sane.
  FAILED [HIGH] BrightnessOutofRange: Test 1, Actual brightness for amdgpu_bl0 
not
  in range 0..255.

  Test 2 of 2: Change actual brightness.
  FAILED [MEDIUM] BrightnessMismatch: Test 2, 256 brightness levels did not 
match
  the brightnesss level just set for backlight amdgpu_bl0.
  The failed brightness levels were: 0-255.

  It would be great if someone could help set the HW brightness back to
  the normal range.

  If 

[Kernel-packages] [Bug 1861925] Re: BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range 0..255

2020-03-12 Thread Ecker Sandor
So the backlight is set to 255 most of the time (because with that value it is 
stable)... 
I have pressed the decrease and increase backlight buttons some times:

arg4 is different...
arg5 is 0x0 here too...


Aspire-A315-41:~$ sudo kprobe-perf 'p:dce_abm_set_backlight_level_pwm $arg1 
$arg2 $arg3 $arg4 $arg5 '
Tracing kprobe dce_abm_set_backlight_level_pwm. Ctrl-C to end.
 mate-power-back-7094  [002]   4130.246969: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xf4fd arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7100  [002]   4140.650308: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xe9fb arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7106  [004]   4148.360022: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xf4fd arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7112  [006]   4150.064228: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0x arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7117  [000]   4154.430645: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xf4fd arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7123  [000]   4156.020204: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xe9fb arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7129  [000]   4169.318284: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xf4fd arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7135  [003]   4171.173554: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0x arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7141  [006]   4177.134779: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xf4fd arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7147  [000]   4178.988650: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xe9fb arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7152  [005]   4179.822378: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xdef9 arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7157  [003]   4180.801012: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xd3f7 arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7162  [003]   4181.676478: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xc8f5 arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7173  [004]   4186.458165: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xd3f7 arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7179  [000]   4186.989282: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xdef9 arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7184  [000]   4187.362960: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xe9fb arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7189  [002]   4187.737620: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0xf4fd arg3=0x0 arg4=0x1 arg5=0x0
 mate-power-back-7194  [007]   4188.118618: 
dce_abm_set_backlight_level_pwm: (dce_abm_set_backlight_level_pwm+0x0/0x410 
[amdgpu]) arg1=0x9cabd4c87800 arg2=0x arg3=0x0 arg4=0x1 arg5=0x0
^C
Ending tracing...

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Title:
  BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range
  0..255

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a acer aspire a315-41 laptop, it has BIOS 1.15, Ubuntu 19.10,
  Kernel stock 5.3, and 5.5.0. I have a problem with the Backlight. I
  can not control.

  According to: https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  It is : Backlight control does not work, but there are entries in
  /sys/class/backlight.

  The problem is as far I could find:

  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat brightness
  135
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat actual_brightness
  43500
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat max_brightness
  255

  The brightness read from the HW is not in the range, and when I change
  the 

[Kernel-packages] [Bug 1861925] Re: BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range 0..255

2020-03-10 Thread Ecker Sandor
So I have tested your custom kernel. It does not fix my problem:

-if the brightness == max_brightness => the display is at max brightness but 
stable.
-if the brightness < max_brightness => the display brightness is not stable (is 
flashing). the brightness is jumping back and fort on the value brightness and 
max_brightness

But the values are as you described (actual_brightness is equal
brightness)

Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat brightness 
183
Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat actual_brightness 
183
Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat max_brightness 
255

Please tell me if I can test anything!

Actually I have an other laptop Asus 315-41, but with discrete GPU with
the same OS, it has the also a large actual_brightness value, but the
brightness control works (as you described with the laptops you
tested)... I'm not sure how long the other laptop will work correctly...
:(

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1861925

Title:
  BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range
  0..255

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a acer aspire a315-41 laptop, it has BIOS 1.15, Ubuntu 19.10,
  Kernel stock 5.3, and 5.5.0. I have a problem with the Backlight. I
  can not control.

  According to: https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  It is : Backlight control does not work, but there are entries in
  /sys/class/backlight.

  The problem is as far I could find:

  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat brightness
  135
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat actual_brightness
  43500
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat max_brightness
  255

  The brightness read from the HW is not in the range, and when I change
  the brightness by the keys the value in the brightness file changes
  too, but the actual_brightness is stuck at the value 43500...

  I have tried all the steps mentioned in
  https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  Actually I have tried all these kernel startup parameter variants
  without luck:

  GRUB_CMDLINE_LINUX_DEFAULT=""
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_native_backlight=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi="
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_bios_initial_backlight=0"
  #GRUB_CMDLINE_LINUX_DEFAULT="amdgpu.dcfeaturemask=0x4 amdgpu.abmlevel=2"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_backlight=video amdgpu.abmlevel=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=Linux acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=video"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"

  I guess the fwts has found also this as an error:

  autobrightness: Automated LCD brightness test.
  

  Test 1 of 2: Test for maximum and actual brightness.
  PASSED: Test 1, Maximum brightness for amdgpu_bl0 is 255 which is sane.
  FAILED [HIGH] BrightnessOutofRange: Test 1, Actual brightness for amdgpu_bl0 
not
  in range 0..255.

  Test 2 of 2: Change actual brightness.
  FAILED [MEDIUM] BrightnessMismatch: Test 2, 256 brightness levels did not 
match
  the brightnesss level just set for backlight amdgpu_bl0.
  The failed brightness levels were: 0-255.

  It would be great if someone could help set the HW brightness back to
  the normal range.

  If you need any more debug files please let me know!

  Thanks,
  Regards,
  Sandor

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[Kernel-packages] [Bug 1861925] Re: BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range 0..255

2020-03-10 Thread Ecker Sandor
uname -a:

Linux Aspire-A315-41 5.6.0-rc5-custom #8 SMP Tue Mar 10 04:01:57 UTC
2020 x86_64 x86_64 x86_64 GNU/Linux

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1861925

Title:
  BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range
  0..255

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a acer aspire a315-41 laptop, it has BIOS 1.15, Ubuntu 19.10,
  Kernel stock 5.3, and 5.5.0. I have a problem with the Backlight. I
  can not control.

  According to: https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  It is : Backlight control does not work, but there are entries in
  /sys/class/backlight.

  The problem is as far I could find:

  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat brightness
  135
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat actual_brightness
  43500
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat max_brightness
  255

  The brightness read from the HW is not in the range, and when I change
  the brightness by the keys the value in the brightness file changes
  too, but the actual_brightness is stuck at the value 43500...

  I have tried all the steps mentioned in
  https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  Actually I have tried all these kernel startup parameter variants
  without luck:

  GRUB_CMDLINE_LINUX_DEFAULT=""
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_native_backlight=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi="
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_bios_initial_backlight=0"
  #GRUB_CMDLINE_LINUX_DEFAULT="amdgpu.dcfeaturemask=0x4 amdgpu.abmlevel=2"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_backlight=video amdgpu.abmlevel=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=Linux acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=video"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"

  I guess the fwts has found also this as an error:

  autobrightness: Automated LCD brightness test.
  

  Test 1 of 2: Test for maximum and actual brightness.
  PASSED: Test 1, Maximum brightness for amdgpu_bl0 is 255 which is sane.
  FAILED [HIGH] BrightnessOutofRange: Test 1, Actual brightness for amdgpu_bl0 
not
  in range 0..255.

  Test 2 of 2: Change actual brightness.
  FAILED [MEDIUM] BrightnessMismatch: Test 2, 256 brightness levels did not 
match
  the brightnesss level just set for backlight amdgpu_bl0.
  The failed brightness levels were: 0-255.

  It would be great if someone could help set the HW brightness back to
  the normal range.

  If you need any more debug files please let me know!

  Thanks,
  Regards,
  Sandor

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[Kernel-packages] [Bug 1861925] Re: BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range 0..255

2020-03-10 Thread Ecker Sandor
I'm using stock Ubuntu _Mate_ 19.10. Do you think that some other Ubuntu
derivate would be OK?

I have tried the stock kernel 5.3, 5.5, 5.6rc1. I will just try your
kernel! Thanks!

Some more infos:
-if the brightness == max_brightness => the display is at max brightness but it 
does not flash.
-if the brightness <  max_brightness => the display brightness is not stable 
(is flashing). the brightness is jumping back and fort to the value brightness 
and max_brightness

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1861925

Title:
  BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range
  0..255

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a acer aspire a315-41 laptop, it has BIOS 1.15, Ubuntu 19.10,
  Kernel stock 5.3, and 5.5.0. I have a problem with the Backlight. I
  can not control.

  According to: https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  It is : Backlight control does not work, but there are entries in
  /sys/class/backlight.

  The problem is as far I could find:

  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat brightness
  135
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat actual_brightness
  43500
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat max_brightness
  255

  The brightness read from the HW is not in the range, and when I change
  the brightness by the keys the value in the brightness file changes
  too, but the actual_brightness is stuck at the value 43500...

  I have tried all the steps mentioned in
  https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  Actually I have tried all these kernel startup parameter variants
  without luck:

  GRUB_CMDLINE_LINUX_DEFAULT=""
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_native_backlight=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi="
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_bios_initial_backlight=0"
  #GRUB_CMDLINE_LINUX_DEFAULT="amdgpu.dcfeaturemask=0x4 amdgpu.abmlevel=2"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_backlight=video amdgpu.abmlevel=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=Linux acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=video"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"

  I guess the fwts has found also this as an error:

  autobrightness: Automated LCD brightness test.
  

  Test 1 of 2: Test for maximum and actual brightness.
  PASSED: Test 1, Maximum brightness for amdgpu_bl0 is 255 which is sane.
  FAILED [HIGH] BrightnessOutofRange: Test 1, Actual brightness for amdgpu_bl0 
not
  in range 0..255.

  Test 2 of 2: Change actual brightness.
  FAILED [MEDIUM] BrightnessMismatch: Test 2, 256 brightness levels did not 
match
  the brightnesss level just set for backlight amdgpu_bl0.
  The failed brightness levels were: 0-255.

  It would be great if someone could help set the HW brightness back to
  the normal range.

  If you need any more debug files please let me know!

  Thanks,
  Regards,
  Sandor

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1861925] Re: BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range 0..255

2020-02-17 Thread Ecker Sandor
I have tried the the points 1-16 in the document  
https://wiki.ubuntu.com/Kernel/Debugging/Backlight 
but I think in the latest kernel (5.5++) some parameters are removed. 
https://www.kernel.org/doc/html/latest/admin-guide/kernel-parameters.html

Point 10: use_bios_initial_backlight is not found in:
https://www.kernel.org/doc/html/latest/search.html?q=use_bios_initial_backlight_keywords=yes=default

Point 11:
https://www.kernel.org/doc/html/latest/search.html?q=use_native_backlight_keywords=yes=default#

On 5.6.rc1 the parameters for vide are under: /sys/module/video/parameters/
report_key_events
only_lcd
hw_changes_brightness
disable_backlight_sysfs_if
device_id_scheme
brightness_switch_enabled
allow_duplications

The problem is I have not found any documentation to these parameters
too... :(

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1861925

Title:
  BrightnessOutofRange: Actual brightness for amdgpu_bl0 not in range
  0..255

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I have a acer aspire a315-41 laptop, it has BIOS 1.15, Ubuntu 19.10,
  Kernel stock 5.3, and 5.5.0. I have a problem with the Backlight. I
  can not control.

  According to: https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  It is : Backlight control does not work, but there are entries in
  /sys/class/backlight.

  The problem is as far I could find:

  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat brightness
  135
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat actual_brightness
  43500
  sanya@Aspire-A315-41:/sys/class/backlight/amdgpu_bl0$ cat max_brightness
  255

  The brightness read from the HW is not in the range, and when I change
  the brightness by the keys the value in the brightness file changes
  too, but the actual_brightness is stuck at the value 43500...

  I have tried all the steps mentioned in
  https://wiki.ubuntu.com/Kernel/Debugging/Backlight

  Actually I have tried all these kernel startup parameter variants
  without luck:

  GRUB_CMDLINE_LINUX_DEFAULT=""
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_native_backlight=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi="
  #GRUB_CMDLINE_LINUX_DEFAULT="video.use_bios_initial_backlight=0"
  #GRUB_CMDLINE_LINUX_DEFAULT="amdgpu.dcfeaturemask=0x4 amdgpu.abmlevel=2"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_backlight=video amdgpu.abmlevel=1"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=Linux acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=video"
  #GRUB_CMDLINE_LINUX_DEFAULT="acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"
  #GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp acpi_osi=! acpi_osi=\"Windows 2009\" 
acpi_backlight=vendor"

  I guess the fwts has found also this as an error:

  autobrightness: Automated LCD brightness test.
  

  Test 1 of 2: Test for maximum and actual brightness.
  PASSED: Test 1, Maximum brightness for amdgpu_bl0 is 255 which is sane.
  FAILED [HIGH] BrightnessOutofRange: Test 1, Actual brightness for amdgpu_bl0 
not
  in range 0..255.

  Test 2 of 2: Change actual brightness.
  FAILED [MEDIUM] BrightnessMismatch: Test 2, 256 brightness levels did not 
match
  the brightnesss level just set for backlight amdgpu_bl0.
  The failed brightness levels were: 0-255.

  It would be great if someone could help set the HW brightness back to
  the normal range.

  If you need any more debug files please let me know!

  Thanks,
  Regards,
  Sandor

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash

2020-02-06 Thread Ecker Sandor
I have a Acer Aspire A315, and I was glad that the BIOS 1.15 fixed the
problems with the boot, and the WA kernel parameters were not needed
anymore. But now I have I have the next problem:

https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-
amdgpu/+bug/1861925

Is this known for you?

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https://bugs.launchpad.net/bugs/1776563

Title:
  Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't
  load, kernel freeze  (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash

Status in amd:
  Fix Released
Status in Linux:
  Fix Released
Status in linux package in Ubuntu:
  Triaged

Bug description:
  CPU: Ryzen 5 2500U
  VGA: Radeon 535
  Notebook: Acer Aspire A315

  This is a brand new notebook on the market with Ryzen 5/Radeon. 
  The default kernel of Ubuntu(18.04) hangs at loading with message:

  tsc: Refined TSC clocksource calibration: 1996.250 MHz
  clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: 
(...) 
  Soft lockup

  Using pci=noacpi kernel parameter kernel loads without any problem but
  my notebook produces more heat than on Win10. If I know right Acer
  notebooks need ACPI to the correct power management.

  The same thing happens on mainline 4.17,4.18rc1-2.
  BIOS upgrade to the latest version: 1.08 hasn't helped

  This problem has been reported upstream:
  https://bugzilla.kernel.org/show_bug.cgi?id=200087

  The latest correctly working kernel was 4.13.* but the heat problem
  was present with this too.

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[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash

2019-05-13 Thread Ecker Sandor
fyi:

https://www.phoronix.com/scan.php?page=news_item=Linux-5.2-AMD-Intel-
Laptops

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https://bugs.launchpad.net/bugs/1776563

Title:
  Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't
  load, kernel freeze  (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash

Status in amd:
  Fix Released
Status in Linux:
  Incomplete
Status in linux package in Ubuntu:
  Triaged

Bug description:
  CPU: Ryzen 5 2500U
  VGA: Radeon 535
  Notebook: Acer Aspire A315

  This is a brand new notebook on the market with Ryzen 5/Radeon. 
  The default kernel of Ubuntu(18.04) hangs at loading with message:

  tsc: Refined TSC clocksource calibration: 1996.250 MHz
  clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: 
(...) 
  Soft lockup

  Using pci=noacpi kernel parameter kernel loads without any problem but
  my notebook produces more heat than on Win10. If I know right Acer
  notebooks need ACPI to the correct power management.

  The same thing happens on mainline 4.17,4.18rc1-2.
  BIOS upgrade to the latest version: 1.08 hasn't helped

  This problem has been reported upstream:
  https://bugzilla.kernel.org/show_bug.cgi?id=200087

  The latest correctly working kernel was 4.13.* but the heat problem
  was present with this too.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash

2019-04-26 Thread Ecker Sandor
What is the issue with the touchpad? 
I have not recognized anything with it...

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https://bugs.launchpad.net/bugs/1776563

Title:
  Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't
  load, kernel freeze  (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash

Status in amd:
  Fix Released
Status in Linux:
  Incomplete
Status in linux package in Ubuntu:
  Triaged

Bug description:
  CPU: Ryzen 5 2500U
  VGA: Radeon 535
  Notebook: Acer Aspire A315

  This is a brand new notebook on the market with Ryzen 5/Radeon. 
  The default kernel of Ubuntu(18.04) hangs at loading with message:

  tsc: Refined TSC clocksource calibration: 1996.250 MHz
  clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: 
(...) 
  Soft lockup

  Using pci=noacpi kernel parameter kernel loads without any problem but
  my notebook produces more heat than on Win10. If I know right Acer
  notebooks need ACPI to the correct power management.

  The same thing happens on mainline 4.17,4.18rc1-2.
  BIOS upgrade to the latest version: 1.08 hasn't helped

  This problem has been reported upstream:
  https://bugzilla.kernel.org/show_bug.cgi?id=200087

  The latest correctly working kernel was 4.13.* but the heat problem
  was present with this too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions

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[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash

2019-04-23 Thread Ecker Sandor
Ubuntu 19.04 comes with kernel 5.0
see: 
https://en.wikipedia.org/wiki/Ubuntu_version_history#Ubuntu_19.04_(Disco_Dingo)
I have tested with 5.1

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https://bugs.launchpad.net/bugs/1776563

Title:
  Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't
  load, kernel freeze  (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash

Status in amd:
  Fix Released
Status in Linux:
  Incomplete
Status in linux package in Ubuntu:
  Triaged

Bug description:
  CPU: Ryzen 5 2500U
  VGA: Radeon 535
  Notebook: Acer Aspire A315

  This is a brand new notebook on the market with Ryzen 5/Radeon. 
  The default kernel of Ubuntu(18.04) hangs at loading with message:

  tsc: Refined TSC clocksource calibration: 1996.250 MHz
  clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: 
(...) 
  Soft lockup

  Using pci=noacpi kernel parameter kernel loads without any problem but
  my notebook produces more heat than on Win10. If I know right Acer
  notebooks need ACPI to the correct power management.

  The same thing happens on mainline 4.17,4.18rc1-2.
  BIOS upgrade to the latest version: 1.08 hasn't helped

  This problem has been reported upstream:
  https://bugzilla.kernel.org/show_bug.cgi?id=200087

  The latest correctly working kernel was 4.13.* but the heat problem
  was present with this too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions

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[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash

2019-04-22 Thread Ecker Sandor
The parameters mentioned in comment 445 are working for me.

Acer Aspire A315-41 (with only a internal GPU). 
Bios 1.11
Linux Mint 19.1
Kernel 5.1 rc

Suspend/resume work.
sensors command shows ~41 degree idle temp.

Thx!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1776563

Title:
  Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't
  load, kernel freeze  (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash

Status in amd:
  Fix Released
Status in Linux:
  Incomplete
Status in linux package in Ubuntu:
  Triaged

Bug description:
  CPU: Ryzen 5 2500U
  VGA: Radeon 535
  Notebook: Acer Aspire A315

  This is a brand new notebook on the market with Ryzen 5/Radeon. 
  The default kernel of Ubuntu(18.04) hangs at loading with message:

  tsc: Refined TSC clocksource calibration: 1996.250 MHz
  clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: 
(...) 
  Soft lockup

  Using pci=noacpi kernel parameter kernel loads without any problem but
  my notebook produces more heat than on Win10. If I know right Acer
  notebooks need ACPI to the correct power management.

  The same thing happens on mainline 4.17,4.18rc1-2.
  BIOS upgrade to the latest version: 1.08 hasn't helped

  This problem has been reported upstream:
  https://bugzilla.kernel.org/show_bug.cgi?id=200087

  The latest correctly working kernel was 4.13.* but the heat problem
  was present with this too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions

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