[Kernel-packages] [Bug 1769236] Re: CPU frequency stuck at minimum value
@Colin, please excuse my late response. Version 1.9.1-1ubuntu0.5 unfortunately shows the same behavior. My colleague switched to the self compiled version again. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to thermald in Ubuntu. https://bugs.launchpad.net/bugs/1769236 Title: CPU frequency stuck at minimum value Status in linux package in Ubuntu: Confirmed Status in thermald package in Ubuntu: Incomplete Bug description: I installed the Kubuntu variant of Ubuntu 18.04 on a new HP Spectre 13 laptop. Performance is poor. The CPU (an i7-8550U) is running at 400MHz, and never speeds up, even when running some of the Phoronix Test Suite benchmarks. I can use cpupower to switch to the "performance" cpufreq governor, but cannot change the frequency with either governor. Here is the output of some experiments I ran while Phoronix's c-ray test was running. __ gjditchf@copperplate:/var/log$ cat /proc/cpuinfo | grep MHz cpu MHz : 400.008 cpu MHz : 400.002 cpu MHz : 400.002 cpu MHz : 400.003 cpu MHz : 400.005 cpu MHz : 400.003 cpu MHz : 400.001 cpu MHz : 400.004 gjditchf@copperplate:/var/log$ cpupower frequency-info analyzing CPU 0: driver: intel_pstate CPUs which run at the same hardware frequency: 0 CPUs which need to have their frequency coordinated by software: 0 maximum transition latency: Cannot determine or is not supported. hardware limits: 400 MHz - 4.00 GHz available cpufreq governors: performance powersave current policy: frequency should be within 400 MHz and 1.60 GHz. The governor "powersave" may decide which speed to use within this range. current CPU frequency: Unable to call hardware current CPU frequency: 400 MHz (asserted by call to kernel) boost state support: Supported: yes Active: yes gjditchf@copperplate:/var/log$ sudo cpupower frequency-set -f 1.60GHz Setting cpu: 0 Error setting new values. Common errors: - Do you have proper administration rights? (super-user?) - Is the governor you requested available and modprobed? - Trying to set an invalid policy? - Trying to set a specific frequency, but userspace governor is not available, for example because of hardware which cannot be set to a specific frequency or because the userspace governor isn't loaded? ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: KDE Date: Fri May 4 12:57:25 2018 InstallationDate: Installed on 2018-04-28 (6 days ago) InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gjditchf 1190 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-04-28 (10 days ago) InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2b Intel Corp. Bus 001 Device 003: ID 0bda:564e Realtek Semiconductor Corp. Bus 001 Device 002: ID 0bda:564f Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Spectre Laptop 13-af0xx Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=ab54f00a-7dd6-4d75-a664-682f777c841c ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin monotone plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/13/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.06 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83A2 dmi.board.vendor: HP dmi.board.version: 55.24 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.06:bd10/13/2017:svnHP:pnHPSpectreLaptop13-af0xx:pvrType1ProductConfigId:rvnHP:rn83A2:rvr55.24:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre
[Kernel-packages] [Bug 1769236] Re: CPU frequency stuck at minimum value
The installed version is 1.9.1-1ubuntu0.4. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to thermald in Ubuntu. https://bugs.launchpad.net/bugs/1769236 Title: CPU frequency stuck at minimum value Status in linux package in Ubuntu: Confirmed Status in thermald package in Ubuntu: Incomplete Bug description: I installed the Kubuntu variant of Ubuntu 18.04 on a new HP Spectre 13 laptop. Performance is poor. The CPU (an i7-8550U) is running at 400MHz, and never speeds up, even when running some of the Phoronix Test Suite benchmarks. I can use cpupower to switch to the "performance" cpufreq governor, but cannot change the frequency with either governor. Here is the output of some experiments I ran while Phoronix's c-ray test was running. __ gjditchf@copperplate:/var/log$ cat /proc/cpuinfo | grep MHz cpu MHz : 400.008 cpu MHz : 400.002 cpu MHz : 400.002 cpu MHz : 400.003 cpu MHz : 400.005 cpu MHz : 400.003 cpu MHz : 400.001 cpu MHz : 400.004 gjditchf@copperplate:/var/log$ cpupower frequency-info analyzing CPU 0: driver: intel_pstate CPUs which run at the same hardware frequency: 0 CPUs which need to have their frequency coordinated by software: 0 maximum transition latency: Cannot determine or is not supported. hardware limits: 400 MHz - 4.00 GHz available cpufreq governors: performance powersave current policy: frequency should be within 400 MHz and 1.60 GHz. The governor "powersave" may decide which speed to use within this range. current CPU frequency: Unable to call hardware current CPU frequency: 400 MHz (asserted by call to kernel) boost state support: Supported: yes Active: yes gjditchf@copperplate:/var/log$ sudo cpupower frequency-set -f 1.60GHz Setting cpu: 0 Error setting new values. Common errors: - Do you have proper administration rights? (super-user?) - Is the governor you requested available and modprobed? - Trying to set an invalid policy? - Trying to set a specific frequency, but userspace governor is not available, for example because of hardware which cannot be set to a specific frequency or because the userspace governor isn't loaded? ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: KDE Date: Fri May 4 12:57:25 2018 InstallationDate: Installed on 2018-04-28 (6 days ago) InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gjditchf 1190 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-04-28 (10 days ago) InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2b Intel Corp. Bus 001 Device 003: ID 0bda:564e Realtek Semiconductor Corp. Bus 001 Device 002: ID 0bda:564f Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Spectre Laptop 13-af0xx Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=ab54f00a-7dd6-4d75-a664-682f777c841c ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin monotone plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/13/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.06 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83A2 dmi.board.vendor: HP dmi.board.version: 55.24 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.06:bd10/13/2017:svnHP:pnHPSpectreLaptop13-af0xx:pvrType1ProductConfigId:rvnHP:rn83A2:rvr55.24:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre Laptop 13-af0xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this
[Kernel-packages] [Bug 1769236] Re: CPU frequency stuck at minimum value
Compiling thermald 2.4.6 from source solved the issue for us on a Dell Latitude 7400. This bug is hard to spot. We were almost about to exchange the hard drive, which would not have helped. Please include the fixes in the official Ubuntu package. It would save many other people spending hours of troubleshooting. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to thermald in Ubuntu. https://bugs.launchpad.net/bugs/1769236 Title: CPU frequency stuck at minimum value Status in linux package in Ubuntu: Confirmed Status in thermald package in Ubuntu: Incomplete Bug description: I installed the Kubuntu variant of Ubuntu 18.04 on a new HP Spectre 13 laptop. Performance is poor. The CPU (an i7-8550U) is running at 400MHz, and never speeds up, even when running some of the Phoronix Test Suite benchmarks. I can use cpupower to switch to the "performance" cpufreq governor, but cannot change the frequency with either governor. Here is the output of some experiments I ran while Phoronix's c-ray test was running. __ gjditchf@copperplate:/var/log$ cat /proc/cpuinfo | grep MHz cpu MHz : 400.008 cpu MHz : 400.002 cpu MHz : 400.002 cpu MHz : 400.003 cpu MHz : 400.005 cpu MHz : 400.003 cpu MHz : 400.001 cpu MHz : 400.004 gjditchf@copperplate:/var/log$ cpupower frequency-info analyzing CPU 0: driver: intel_pstate CPUs which run at the same hardware frequency: 0 CPUs which need to have their frequency coordinated by software: 0 maximum transition latency: Cannot determine or is not supported. hardware limits: 400 MHz - 4.00 GHz available cpufreq governors: performance powersave current policy: frequency should be within 400 MHz and 1.60 GHz. The governor "powersave" may decide which speed to use within this range. current CPU frequency: Unable to call hardware current CPU frequency: 400 MHz (asserted by call to kernel) boost state support: Supported: yes Active: yes gjditchf@copperplate:/var/log$ sudo cpupower frequency-set -f 1.60GHz Setting cpu: 0 Error setting new values. Common errors: - Do you have proper administration rights? (super-user?) - Is the governor you requested available and modprobed? - Trying to set an invalid policy? - Trying to set a specific frequency, but userspace governor is not available, for example because of hardware which cannot be set to a specific frequency or because the userspace governor isn't loaded? ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: KDE Date: Fri May 4 12:57:25 2018 InstallationDate: Installed on 2018-04-28 (6 days ago) InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gjditchf 1190 F pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-04-28 (10 days ago) InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2b Intel Corp. Bus 001 Device 003: ID 0bda:564e Realtek Semiconductor Corp. Bus 001 Device 002: ID 0bda:564f Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Spectre Laptop 13-af0xx Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=ab54f00a-7dd6-4d75-a664-682f777c841c ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin monotone plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/13/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.06 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83A2 dmi.board.vendor: HP dmi.board.version: 55.24 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias:
