Public bug reported:
I have a Ubuntu/Win 10 dual boot ASUS Ryzen 4900 ROG notebook.
Description: Ubuntu Hirsute Hippo (development branch)
Release: 21.04
Touchpad works on Win 10. Touchpad does not work on Ubuntu 21.04. I
tried several kernel variants and drivers such as libinput default,
synaptics touchpad, touchegg and libinput-gestures. I was earlier on
LTS version, just migrated to dev version of 21.04 in search of
solution.
Some combination could get touchpad working perfectly well. After
reboot, it ceased working and I simply could not get the combination
working.
sudo apt-cache policy pkgname
N: Unable to locate package pkgname
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-5.11.0-14-lowlatency 5.11.0-14.15
ProcVersionSignature: Ubuntu 5.11.0-14.15-lowlatency 5.11.12
Uname: Linux 5.11.0-14-lowlatency x86_64
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: ognanasekaran 6261 F.... pulseaudio
/dev/snd/controlC1: ognanasekaran 6261 F.... pulseaudio
/dev/snd/controlC0: ognanasekaran 6261 F.... pulseaudio
/dev/snd/controlC3: ognanasekaran 6261 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 16 04:23:44 2021
InstallationDate: Installed on 2021-03-27 (19 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
MachineType: ASUSTeK COMPUTER INC. ROG Zephyrus G15 GA502IV_GA502IV
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-14-lowlatency
root=UUID=38ec9242-bede-4035-b25e-2edf25f980a4 ro recovery nomodeset
dis_ucode_ldr
RelatedPackageVersions:
linux-restricted-modules-5.11.0-14-lowlatency N/A
linux-backports-modules-5.11.0-14-lowlatency N/A
linux-firmware 1.197
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 12/30/2020
dmi.bios.release: 5.16
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GA502IV.211
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GA502IV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.13
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrGA502IV.211:bd12/30/2020:br5.16:efr3.13:svnASUSTeKCOMPUTERINC.:pnROGZephyrusG15GA502IV_GA502IV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGA502IV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ROG Zephyrus G15
dmi.product.name: ROG Zephyrus G15 GA502IV_GA502IV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug hirsute
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1924626
Title:
Touchpad not detected
Status in linux package in Ubuntu:
New
Bug description:
I have a Ubuntu/Win 10 dual boot ASUS Ryzen 4900 ROG notebook.
Description: Ubuntu Hirsute Hippo (development branch)
Release: 21.04
Touchpad works on Win 10. Touchpad does not work on Ubuntu 21.04. I
tried several kernel variants and drivers such as libinput default,
synaptics touchpad, touchegg and libinput-gestures. I was earlier on
LTS version, just migrated to dev version of 21.04 in search of
solution.
Some combination could get touchpad working perfectly well. After
reboot, it ceased working and I simply could not get the combination
working.
sudo apt-cache policy pkgname
N: Unable to locate package pkgname
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-5.11.0-14-lowlatency 5.11.0-14.15
ProcVersionSignature: Ubuntu 5.11.0-14.15-lowlatency 5.11.12
Uname: Linux 5.11.0-14-lowlatency x86_64
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: ognanasekaran 6261 F.... pulseaudio
/dev/snd/controlC1: ognanasekaran 6261 F.... pulseaudio
/dev/snd/controlC0: ognanasekaran 6261 F.... pulseaudio
/dev/snd/controlC3: ognanasekaran 6261 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 16 04:23:44 2021
InstallationDate: Installed on 2021-03-27 (19 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
MachineType: ASUSTeK COMPUTER INC. ROG Zephyrus G15 GA502IV_GA502IV
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-14-lowlatency
root=UUID=38ec9242-bede-4035-b25e-2edf25f980a4 ro recovery nomodeset
dis_ucode_ldr
RelatedPackageVersions:
linux-restricted-modules-5.11.0-14-lowlatency N/A
linux-backports-modules-5.11.0-14-lowlatency N/A
linux-firmware 1.197
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 12/30/2020
dmi.bios.release: 5.16
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GA502IV.211
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GA502IV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.13
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrGA502IV.211:bd12/30/2020:br5.16:efr3.13:svnASUSTeKCOMPUTERINC.:pnROGZephyrusG15GA502IV_GA502IV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGA502IV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ROG Zephyrus G15
dmi.product.name: ROG Zephyrus G15 GA502IV_GA502IV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1924626/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
