[Kernel-packages] [Bug 1983787] Re: USB hub only works in USB2 ports
I booted into kernel 5.13.0-051300-generic and see no change in behavior. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-5.15 in Ubuntu. https://bugs.launchpad.net/bugs/1983787 Title: USB hub only works in USB2 ports Status in linux-signed-hwe-5.15 package in Ubuntu: New Bug description: I have an IOGear GUS404 USB hub/switch (https://www.iogear.com/product/GUS404/), which works only when plugged into a USB2.0 port. When plugged into a USB3.0 port, none of the attached peripherals work. The attached peripherals are: 1) Corsair Vengeance K70 RGB Keyboard (https://www.corsair.com/us/en/Categories/Products/Gaming- Keyboards/Vengeance%C2%AE-K70-RGB-%28Limited-Edition%29-Mechanical- Gaming-Keyboard-%E2%80%94-CHERRY%C2%AE-MX-Brown/p/CH-993-NA) 2) Logitech G9x Mouse (https://www.newegg.com/logitech-g9x/p/N82E16826104261) 3) Logitech C922 Webcam (https://www.bestbuy.com/site/logitech-c922-pro-stream-1080-webcam- for-hd-video-streaming-black/5579380.p?skuId=5579380) Ubuntu release: ~$ lsb_release -rd Description: Ubuntu 20.04.4 LTS Release: 20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.15.0-43-generic 5.15.0-43.46~20.04.1 ProcVersionSignature: Ubuntu 5.15.0-43.46~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Sun Aug 7 15:57:21 2022 InstallationDate: Installed on 2022-06-11 (57 days ago) InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.15 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.15/+bug/1983787/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1983787] Re: USB hub only works in USB2 ports
Here is the full dmesg log during my fooling around. ** Attachment added: "dmesg-full.txt" https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.15/+bug/1983787/+attachment/5607363/+files/dmesg-full.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-5.15 in Ubuntu. https://bugs.launchpad.net/bugs/1983787 Title: USB hub only works in USB2 ports Status in linux-signed-hwe-5.15 package in Ubuntu: New Bug description: I have an IOGear GUS404 USB hub/switch (https://www.iogear.com/product/GUS404/), which works only when plugged into a USB2.0 port. When plugged into a USB3.0 port, none of the attached peripherals work. The attached peripherals are: 1) Corsair Vengeance K70 RGB Keyboard (https://www.corsair.com/us/en/Categories/Products/Gaming- Keyboards/Vengeance%C2%AE-K70-RGB-%28Limited-Edition%29-Mechanical- Gaming-Keyboard-%E2%80%94-CHERRY%C2%AE-MX-Brown/p/CH-993-NA) 2) Logitech G9x Mouse (https://www.newegg.com/logitech-g9x/p/N82E16826104261) 3) Logitech C922 Webcam (https://www.bestbuy.com/site/logitech-c922-pro-stream-1080-webcam- for-hd-video-streaming-black/5579380.p?skuId=5579380) Ubuntu release: ~$ lsb_release -rd Description: Ubuntu 20.04.4 LTS Release: 20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.15.0-43-generic 5.15.0-43.46~20.04.1 ProcVersionSignature: Ubuntu 5.15.0-43.46~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Sun Aug 7 15:57:21 2022 InstallationDate: Installed on 2022-06-11 (57 days ago) InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.15 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.15/+bug/1983787/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1983787] Re: USB hub only works in USB2 ports
Agreed that loading an older kernel might give some interesting info, but it might not be until later this week that I can re-image my machine and get that to you. In the meantime, here is the dmesg info, and my observations: At 219.322795, I disconnect from the USB2 port, plug into USB3 at 220.959698, and an interesting error appears at 224.531221: [ 224.531221] usb 8-2.2: Not enough bandwidth for new device state. [ 224.531226] usb 8-2.2: can't set config #1, error -28 This is just after it tries to load the mouse, but the same error appears when it detects the keybaord as well. I did some experimenting, and it turns out if I ONLY plug the webcam into the hub, then it works fine in both port types. But if I ONLY plug in a standard plain office keyboard, then it again works only in USB2 ports. It's as if USB3 ports don't like non 'high-speed' devices plugged into the hub. Here is the log from when I only have the plain office keybaord plugged into the hub -> USB2: [ 921.131359] usb 1-5.2: new low-speed USB device number 19 using ehci-pci [ 921.378603] usb 1-5.2: New USB device found, idVendor=03f0, idProduct=034a, bcdDevice= 1.21 [ 921.378610] usb 1-5.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 921.378612] usb 1-5.2: Product: HP Elite USB Keyboard [ 921.378614] usb 1-5.2: Manufacturer: Chicony [ 921.387895] input: Chicony HP Elite USB Keyboard as /devices/pci:00/:00:12.2/usb1/1-5/1-5.2/1-5.2:1.0/0003:03F0:034A.000E/input/input39 [ 921.447589] hid-generic 0003:03F0:034A.000E: input,hidraw0: USB HID v1.10 Keyboard [Chicony HP Elite USB Keyboard] on usb-:00:12.2-5.2/input0 [ 921.454660] input: Chicony HP Elite USB Keyboard System Control as /devices/pci:00/:00:12.2/usb1/1-5/1-5.2/1-5.2:1.1/0003:03F0:034A.000F/input/input40 [ 921.511524] input: Chicony HP Elite USB Keyboard Consumer Control as /devices/pci:00/:00:12.2/usb1/1-5/1-5.2/1-5.2:1.1/0003:03F0:034A.000F/input/input41 [ 921.511621] hid-generic 0003:03F0:034A.000F: input,hidraw1: USB HID v1.10 Device [Chicony HP Elite USB Keyboard] on usb-:00:12.2-5.2/input1 And the same for USB3: [ 892.290826] usb 8-2.2: new low-speed USB device number 10 using xhci_hcd [ 892.554392] usb 8-2.2: New USB device found, idVendor=03f0, idProduct=034a, bcdDevice= 1.21 [ 892.554397] usb 8-2.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 892.554400] usb 8-2.2: Product: HP Elite USB Keyboard [ 892.554401] usb 8-2.2: Manufacturer: Chicony [ 892.554542] usb 8-2.2: Not enough bandwidth for new device state. [ 892.554548] usb 8-2.2: can't set config #1, error -28 I'll include what you requested as dmesg.txt, but everything, including my experimenting with multiple unplugs/replugs, is in dmesg-full.txt ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.15/+bug/1983787/+attachment/5607362/+files/dmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-5.15 in Ubuntu. https://bugs.launchpad.net/bugs/1983787 Title: USB hub only works in USB2 ports Status in linux-signed-hwe-5.15 package in Ubuntu: New Bug description: I have an IOGear GUS404 USB hub/switch (https://www.iogear.com/product/GUS404/), which works only when plugged into a USB2.0 port. When plugged into a USB3.0 port, none of the attached peripherals work. The attached peripherals are: 1) Corsair Vengeance K70 RGB Keyboard (https://www.corsair.com/us/en/Categories/Products/Gaming- Keyboards/Vengeance%C2%AE-K70-RGB-%28Limited-Edition%29-Mechanical- Gaming-Keyboard-%E2%80%94-CHERRY%C2%AE-MX-Brown/p/CH-993-NA) 2) Logitech G9x Mouse (https://www.newegg.com/logitech-g9x/p/N82E16826104261) 3) Logitech C922 Webcam (https://www.bestbuy.com/site/logitech-c922-pro-stream-1080-webcam- for-hd-video-streaming-black/5579380.p?skuId=5579380) Ubuntu release: ~$ lsb_release -rd Description: Ubuntu 20.04.4 LTS Release: 20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.15.0-43-generic 5.15.0-43.46~20.04.1 ProcVersionSignature: Ubuntu 5.15.0-43.46~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Sun Aug 7 15:57:21 2022 InstallationDate: Installed on 2022-06-11 (57 days ago) InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.15 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.15/+bug/1983787/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to :
[Kernel-packages] [Bug 1983787] [NEW] USB hub only works in USB2 ports
Public bug reported: I have an IOGear GUS404 USB hub/switch (https://www.iogear.com/product/GUS404/), which works only when plugged into a USB2.0 port. When plugged into a USB3.0 port, none of the attached peripherals work. The attached peripherals are: 1) Corsair Vengeance K70 RGB Keyboard (https://www.corsair.com/us/en/Categories/Products/Gaming- Keyboards/Vengeance%C2%AE-K70-RGB-%28Limited-Edition%29-Mechanical- Gaming-Keyboard-%E2%80%94-CHERRY%C2%AE-MX-Brown/p/CH-993-NA) 2) Logitech G9x Mouse (https://www.newegg.com/logitech-g9x/p/N82E16826104261) 3) Logitech C922 Webcam (https://www.bestbuy.com/site/logitech-c922-pro- stream-1080-webcam-for-hd-video-streaming-black/5579380.p?skuId=5579380) Ubuntu release: ~$ lsb_release -rd Description:Ubuntu 20.04.4 LTS Release:20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.15.0-43-generic 5.15.0-43.46~20.04.1 ProcVersionSignature: Ubuntu 5.15.0-43.46~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Sun Aug 7 15:57:21 2022 InstallationDate: Installed on 2022-06-11 (57 days ago) InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.15 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-signed-hwe-5.15 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-5.15 in Ubuntu. https://bugs.launchpad.net/bugs/1983787 Title: USB hub only works in USB2 ports Status in linux-signed-hwe-5.15 package in Ubuntu: New Bug description: I have an IOGear GUS404 USB hub/switch (https://www.iogear.com/product/GUS404/), which works only when plugged into a USB2.0 port. When plugged into a USB3.0 port, none of the attached peripherals work. The attached peripherals are: 1) Corsair Vengeance K70 RGB Keyboard (https://www.corsair.com/us/en/Categories/Products/Gaming- Keyboards/Vengeance%C2%AE-K70-RGB-%28Limited-Edition%29-Mechanical- Gaming-Keyboard-%E2%80%94-CHERRY%C2%AE-MX-Brown/p/CH-993-NA) 2) Logitech G9x Mouse (https://www.newegg.com/logitech-g9x/p/N82E16826104261) 3) Logitech C922 Webcam (https://www.bestbuy.com/site/logitech-c922-pro-stream-1080-webcam- for-hd-video-streaming-black/5579380.p?skuId=5579380) Ubuntu release: ~$ lsb_release -rd Description: Ubuntu 20.04.4 LTS Release: 20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.15.0-43-generic 5.15.0-43.46~20.04.1 ProcVersionSignature: Ubuntu 5.15.0-43.46~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Sun Aug 7 15:57:21 2022 InstallationDate: Installed on 2022-06-11 (57 days ago) InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.15 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.15/+bug/1983787/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp