[Kernel-packages] [Bug 1855608] Re: Dell XPS 13 7390 screen corruption in 18.04 LTS, 19.04 and 19.10 on Intel Comet Lake
@frio #16 I'm unable to find the BIOS setting to disable "Early DELL Logo". Can you be so kind point me to it? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1855608 Title: Dell XPS 13 7390 screen corruption in 18.04 LTS, 19.04 and 19.10 on Intel Comet Lake Status in linux package in Ubuntu: Confirmed Bug description: I just received a new Dell XPS 13 7390 laptop. With factory preinstalled Ubuntu Linux 18.04 LTS and the Dell OEM kernel, graphics was severely distorted. The display would constantly flicker with areas of the display staying black or showing patterns of square color blocks. Booting in recovery mode worked, though and I was able to install all updates for preinstalled 18.04 LTS with the OEM kernel. Problems in non-recovery mode persisted after installing all updates. I then updated to Ubuntu 19.04 and changed to "generic" linux kernel image without success: Problem persisted, only recovery mode was usable. I updated once more to 19.10 again without any success. From the perhaps related bug #1849947 I tried latest drm-tip kernel from https://kernel.ubuntu.com/~kernel-ppa/mainline/ drm-tip kernel solves the issue for first boot, but after resuming from suspend, the same issues display issues occur. Kernel images I tried: - linux-image-4.15.0-1065-oem - on Ubuntu 18.04 LTS, corrupted graphics output without "nomodeset" - linux-image-5.0.0-37-generic - on Ubuntu 19.04, corrupted graphics output without "nomodeset" - linux-image-5.3.0-24-generic - on Ubuntu 19.10, corrupted graphics output without "nomodeset" - linux-image-unsigned-5.4.0-994-generic - on Ubuntu 19.10, corrupted graphics output after resuming from suspend ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: xorg 1:7.7+19ubuntu12 Uname: Linux 5.4.0-994-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Dec 8 18:51:15 2019 DistUpgraded: 2019-12-07 22:36:44,841 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8)) DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 DistroCodename: eoan DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:9b41] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2019-11-25 (13 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-994-generic root=UUID=45745b59-5aff-4246-94d2-34fe9ae5012f ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to eoan on 2019-12-07 (0 days ago) dmi.bios.date: 11/08/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.1 dmi.board.name: 0G2D0W dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.1:bd11/08/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0G2D0W:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1855608/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1863603] Re: [comet lake] Screen is scrambled/distored and flickers
*** This bug is a duplicate of bug 1855608 *** https://bugs.launchpad.net/bugs/1855608 Daniel, thank you for the quick action. It appeared last night again shortly after bootup (see attachment). I closed the lid and opened it again. Voila! Screen back to normal. ** Attachment added: "IMG_0267.JPEG" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863603/+attachment/5329244/+files/IMG_0267.JPEG -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1863603 Title: [comet lake] Screen is scrambled/distored and flickers Status in linux package in Ubuntu: New Bug description: The screen is distorted/scrambled every now and then. That is, it's like a few lines of pixels are repeated (so it's a normally a blur). The screen also flickers at times. This happens a few times a few. I've noticed that if I close the lid and let the screen dim/blank/suspend then normally is goes back to normal when it wakes up. To my knowledge his happens irrespective of what programs I use at the time. Dell XPS 13 (7390). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13 Uname: Linux 5.3.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Mon Feb 17 12:32:42 2020 DistUpgraded: Fresh install DistroCodename: eoan DistroVariant: ubuntu DkmsStatus: virtualbox, 6.0.14, 5.3.0-26-generic, x86_64: installed virtualbox, 6.0.14, 5.3.0-29-generic, x86_64: installed GraphicsCard: Intel Corporation Device [8086:9b41] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0962] InstallationDate: Installed on 2019-12-24 (54 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Dell Inc. XPS 13 7390 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-29-generic root=UUID=c325f61e-5f45-4a7a-ada7-71dd6d7d4b42 ro resume=UUID=c325f61e-5f45-4a7a-ada7-71dd6d7d4b42 resume_offset=67694592 quiet splash mem_sleep_default=deep vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/03/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.0 dmi.board.name: 0G2D0W dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd10/03/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0G2D0W:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.product.sku: 0962 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.99-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.2 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863603/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1808957] Re: Dell XPS 13 (9370) defaults to s2idle sleep/suspend instead of deep, NVMe drains lots of power under s2idle
This bug affects me on Dell XPS 7390. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem in Ubuntu. https://bugs.launchpad.net/bugs/1808957 Title: Dell XPS 13 (9370) defaults to s2idle sleep/suspend instead of deep, NVMe drains lots of power under s2idle Status in linux package in Ubuntu: Fix Released Status in linux-oem package in Ubuntu: Fix Released Status in linux-oem-osp1 package in Ubuntu: Fix Released Status in linux source package in Bionic: Fix Released Status in linux-oem source package in Bionic: Fix Released Status in linux-oem-osp1 source package in Bionic: Fix Released Status in linux source package in Cosmic: Fix Committed Status in linux-oem source package in Cosmic: Invalid Status in linux-oem-osp1 source package in Cosmic: Invalid Status in linux source package in Disco: Fix Released Status in linux-oem source package in Disco: Fix Released Status in linux-oem-osp1 source package in Disco: Fix Released Bug description: It seems that the Dell 9370 is set to go into s2idle mode rather than deep sleep, forgoing significant power savings. I have confirmed this by suspending and then checking: sudo journalctl | grep "PM: suspend" | tail -2. If the output is PM: suspend entry (s2idle) PM: suspend exit cat /sys/power/mem_sleep showed [s2idle] deep As a temporary fix, I typed echo deep > /sys/power/mem_sleep as a root user (sudo -i). Then the output of cat /sys/power/mem_sleep was s2idle [deep] After suspending now, sudo journalctl | grep "PM: suspend" | tail -2 returns PM: suspend entry (deep) PM: suspend exit I have made this permanent by editing /etc/default/grub and replacing GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" with GRUB_CMDLINE_LINUX_DEFAULT="quiet splash mem_sleep_default=deep" then regenerating my grub configuration (sudo grub-mkconfig -o /boot/grub/grub.cfg). This appears to be working with no ill effects. Credit to https://askubuntu.com/a/1036122/470077 ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-11-generic 4.18.0-11.12 ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12 Uname: Linux 4.18.0-11-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: aaron-work 3672 F pulseaudio /dev/snd/pcmC0D0p: aaron-work 3672 F...m pulseaudio Date: Tue Dec 18 09:52:44 2018 EcryptfsInUse: Yes HibernationDevice: RESUME=/dev/ubuntu-vg/swap_1 InstallationDate: Installed on 2018-09-04 (104 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0489:e0a2 Foxconn / Hon Hai Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9370 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm-256color PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-11-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash mem_sleep_default=deep vt.handoff=1 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.18.0-11-generic N/A linux-backports-modules-4.18.0-11-generic N/A linux-firmware 1.175.1 SourcePackage: linux UpgradeStatus: Upgraded to cosmic on 2018-10-26 (52 days ago) dmi.bios.date: 08/09/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.1 dmi.board.name: 0F6P3V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd08/09/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.product.sku: 07E6 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1808957/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1860390] Re: Dell XPS 13 (9360) defaults to s2idle sleep/suspend instead of deep (suspend to ram)
This bug affects me on Dell XPS 7390 with Ubuntu 19.10 (Linux turing2 5.3.0-26-generic #28-Ubuntu SMP Wed Dec 18 05:37:46 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1860390 Title: Dell XPS 13 (9360) defaults to s2idle sleep/suspend instead of deep (suspend to ram) Status in linux package in Ubuntu: Confirmed Bug description: This is a reintroduction of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1808957 which I am experiencing with Ubuntu 20.04 fully upgraded on a Dell XPS 13 9360. This did not happen before in Ubuntu 19.04 nor in Ubuntu 19.10 (Eoan), so this issue is affecting Ubuntu kernels >= 5.4. It seems that the Dell 9360 is set to go into s2idle mode rather than deep sleep, forgoing significant power savings. I have confirmed this by suspending and then checking: sudo journalctl | grep "PM: suspend" | tail -2. If the output is PM: suspend entry (s2idle) PM: suspend exit cat /sys/power/mem_sleep showed [s2idle] deep As a temporary fix, I typed echo deep > /sys/power/mem_sleep as a root user (sudo -i). Then the output of cat /sys/power/mem_sleep was s2idle [deep] After suspending now, sudo journalctl | grep "PM: suspend" | tail -2 returns PM: suspend entry (deep) PM: suspend exit I have made this permanent by editing /etc/default/grub and replacing GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" with GRUB_CMDLINE_LINUX_DEFAULT="quiet splash mem_sleep_default=deep" then regenerating my grub configuration (sudo update-grub). --- ProblemType: Bug AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.4.0-9-generic. ApportVersion: 2.20.11-0ubuntu15 Architecture: amd64 ArecordDevices: List of CAPTURE Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3246 Analog [ALC3246 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1570 F pulseaudio Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xdc228000 irq 131' Mixer name : 'Realtek ALC3246' Components : 'HDA:10ec0256,1028075b,0012 HDA:8086280b,80860101,0010' Controls : 55 Simple ctrls : 17 CurrentDesktop: GNOME DistroRelease: Ubuntu 20.04 IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig' Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M |__ Port 3: Dev 2, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 3: Dev 2, If 1, Class=Wireless, Driver=btusb, 12M MachineType: Dell Inc. XPS 13 9360 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-5.4.0-9-generic root=UUID=be0fafa9-2c93-4717-bc39-06d8bbf0a232 ro rootflags=subvol=@ resume=UUID=9b786c9e-5b9c-4651-bc7a-85faf191166c quiet splash i915.enable_psr=2 i915.enable_fbc=1 i915.enable_psr=2 i915.enable_fbc=1 mem_sleep_default=deep vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-9.12-generic 5.4.3 RelatedPackageVersions: linux-restricted-modules-5.4.0-9-generic N/A linux-backports-modules-5.4.0-9-generic N/A linux-firmware 1.184 Tags: focal Uname: Linux 5.4.0-9-generic x86_64 UnreportableReason: This report is about a package that is not installed. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: cdrom lp lpadmin plugdev sudo WifiSyslog: _MarkForUpload: False dmi.bios.date: 11/14/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.13.0 dmi.board.name: 04N87K dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.13.0:bd11/14/2019:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn04N87K:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.product.sku: 075B dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1860390/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
