I'm not aware of any known issue like this.
Is there any USB3 device connected at all?

The only sign of a connected device is that one time CAS bit is set.

device never reaches enables state (no successful link training), no error, 
not going to invalid or compliance state either.
Just stays in disabled/Disconnected, as if no device is connected.

Driver tries everything to enable the device, several resets, warm reset, turns 
port power
off/on, but no reaction. 

(CAS -Cold Attach Status is set when xHC can't advance the link to the enabled 
U0 state due
to itself being in D3, or because its clocks are not running.)

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https://bugs.launchpad.net/bugs/1878602

Title:
  When TBT dock is plugged into ICL TBT xHCI, port without device is in
  CAS state, causes many warm reset fail

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Since we can't use bugzilla for USB bugs, let's use Launchpad so we
  can attach dmesg :)

  System: XPS 9300 ICL
  Dock: Dell WD19TB Thunderbolt dock
  Linux: 5.7-rc5

  Right after the dock is plugged,
  [  127.205823] xhci_hcd 0000:00:0d.0: Get port status 2-1 read: 0x10202a0, 
return 0x10341
  [  127.205832] usb usb2-port1: status 0341 change 0001

  CAS is flagged so warm-reset ensues:
  [  127.313467] usb usb2-port1: do warm reset

  However, it seems nothing is connected to usb2-port1, causes many warm-reset 
fail, hence this error message:
  [  132.158968] usb usb2-port1: Cannot enable. Maybe the USB cable is bad?

  This issue doesn't happen on CML system with AR/TR TBT controller.

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