Public bug reported:
I have a DELL XPS and since several weeks, after some time after login
the touchpad (but also mouse when I connect a mouse) stops working.
Sometimes, the keyboard also stops working. Before that, it almost
always make a random right clic for no reason.
I have been waiting for some updates to solve the issue but it did not happen.
I know this issue may be common and I looked over the internet to find a
solution but I did not..
Note that when booting I also have the following message:
psmouse serio1: Failed to disable mouse on isa0060/serio1
which may be related to the issue
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.11.0-34-generic 5.11.0-34.36~20.04.1
ProcVersionSignature: Ubuntu 5.11.0-34.36~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-34-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia wl
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 8 22:04:33 2021
InstallationDate: Installed on 2021-02-09 (210 days ago)
InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-hwe-5.11
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: linux-signed-hwe-5.11 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal third-party-packages
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Packages, which is subscribed to linux-signed-hwe-5.11 in Ubuntu.
https://bugs.launchpad.net/bugs/1943039
Title:
Touchpad and/or keyboard stop working after some time
Status in linux-signed-hwe-5.11 package in Ubuntu:
New
Bug description:
I have a DELL XPS and since several weeks, after some time after login
the touchpad (but also mouse when I connect a mouse) stops working.
Sometimes, the keyboard also stops working. Before that, it almost
always make a random right clic for no reason.
I have been waiting for some updates to solve the issue but it did not
happen. I know this issue may be common and I looked over the internet to find
a solution but I did not..
Note that when booting I also have the following message:
psmouse serio1: Failed to disable mouse on isa0060/serio1
which may be related to the issue
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.11.0-34-generic 5.11.0-34.36~20.04.1
ProcVersionSignature: Ubuntu 5.11.0-34.36~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-34-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia wl
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 8 22:04:33 2021
InstallationDate: Installed on 2021-02-09 (210 days ago)
InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-hwe-5.11
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.11/+bug/1943039/+subscriptions
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