[Kernel-packages] [Bug 2039894] [NEW] USB-C 3.2 port registering as USB 2.0
*** This bug is a duplicate of bug 1991028 *** https://bugs.launchpad.net/bugs/1991028 Public bug reported: When I plug in USB 3.0/3.1/3.2 devices into system, it is always registering at USB 2.0 speeds. mblack@pro:~$ lsusb -t /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 1M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 2M/x2 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M |__ Port 7: Dev 4, If 0, Class=Mass Storage, Driver=uas, 480M |__ Port 14: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 14: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M Port 7: Dev 4 is a SanDisk Extreme Pro Portable SSD which is a USB 3.2 2x2 drive. This is connected via USB-C port. When same drive is connected via USB-A cable, device connect at 1M speed. This is consistent with all USB 3.x devices. mblack@pro:~$ lsusb -t /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 1M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 2M/x2 |__ Port 3: Dev 2, If 0, Class=Mass Storage, Driver=uas, 1M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M |__ Port 14: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 14: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M mblack@pro:~$ lsb_release -rd Description:Ubuntu 22.04.3 LTS Release:22.04 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.2.0-35-generic 6.2.0-35.35~22.04.1 ProcVersionSignature: Ubuntu 6.2.0-35.35~22.04.1-generic 6.2.16 Uname: Linux 6.2.0-35-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Oct 19 18:17:22 2023 InstallationDate: Installed on 2023-08-13 (67 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.2 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-signed-hwe-6.2 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy ** This bug has been marked a duplicate of bug 1991028 USB-C 3.x port running at 2.0 speeds -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-6.2 in Ubuntu. https://bugs.launchpad.net/bugs/2039894 Title: USB-C 3.2 port registering as USB 2.0 Status in linux-signed-hwe-6.2 package in Ubuntu: New Bug description: When I plug in USB 3.0/3.1/3.2 devices into system, it is always registering at USB 2.0 speeds. mblack@pro:~$ lsusb -t /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 1M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 2M/x2 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M |__ Port 7: Dev 4, If 0, Class=Mass Storage, Driver=uas, 480M |__ Port 14: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 14: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M Port 7: Dev 4 is a SanDisk Extreme Pro Portable SSD which is a USB 3.2 2x2 drive. This is connected via USB-C port. When same drive is connected via USB-A cable, device connect at 1M speed. This is consistent with all USB 3.x devices. mblack@pro:~$ lsusb -t /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 1M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 2M/x2 |__ Port 3: Dev 2, If 0, Class=Mass Storage, Driver=uas, 1M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M |__ Port 14: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 14: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M mblack@pro:~$ lsb_release -rd Description: Ubuntu 22.04.3 LTS Release: 22.04 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.2.0-35-generic 6.2.0-35.35~22.04.1 ProcVersionSignature: Ubuntu 6.2.0-35.35~22.04.1-generic 6.2.16 Uname: Linux 6.2.0-35-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Oct 19 18:17:22 2023 InstallationDate: Installed on 2023-08-13 (67 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.2
[Kernel-packages] [Bug 1935850] Re: Dell XPS 17 (9710) PCI/internal sound card not detected
I have only verified proposed in hirsute. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1935850 Title: Dell XPS 17 (9710) PCI/internal sound card not detected Status in linux package in Ubuntu: In Progress Status in linux source package in Hirsute: Fix Committed Status in linux source package in Impish: In Progress Bug description: This patch is for soundwire audio, and only ubuntu 5.11-generic and later kernels support soundwire audio driver, so this patch is not sent to groovy and focal kernels. For oem-5.10 and oem-5.13 kernels, since this bug is not from OEM project, it is not urgent to merge this patch to OEM kenrels, after the patch is in the hirsute and impish kernels, the oem kernels will have this patch when syncing with generic kernels. [Impact] On the Dell XPS 17 (9710) machine, the audio card is not detected when booting hirsute or impish kernels. So the audio doesn't work on this machine with ubuntu linux 21.04 or 21.10. [Fix] Backport a upstream patch, this will set the correct codec config for this machine: rt711 for headset, dual rt1308 for spks and rt715 for internal mic. [Test] Booting up with the patched kernel, the audio card is detected, test internal speaker and internal mic, all work well, plug a headset, the headphone and external mic work well too. [Where problems could occur] This change only applis to the Dell machines with the DMI_PRODUCT_SKU equals to "0A5D", if this could introduce the regression, it will make the audio (speaker, internal mic and headset) can't work anymore on the Dell machine with that PRODUCT_SKU, but this possibility is very low, and we tested the patch on the machine, so far no regression is found. No audio/mic from internal speakers/build in microphone running Ubuntu 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work. Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes do not work. Currently running 21.04 with proposed. Have tried hirsute-proposed (5.11.0-24-generic) with no luck. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22 Uname: Linux 5.11.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu65.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1698 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Jul 12 11:21:27 2021 InstallationDate: Installed on 2021-07-07 (4 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/15/2021 dmi.bios.release: 1.2 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.0 dmi.board.name: 012MMP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 17 9710 dmi.product.sku: 0A5D dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1935850/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1935850] Re: Dell XPS 17 (9710) PCI/internal sound card not detected
I can confirm the same with proposed. On 9/7/21 3:40 PM, Will G wrote: > For the avoidance of doubt I've just booted up `5.11.0-35-generic` from > -proposed (after previously running Hui's build) and audio is working > fine on my 9710. > > ** Tags removed: hirsute verification-needed-hirsute > ** Tags added: verification-done-hirsute > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1935850 Title: Dell XPS 17 (9710) PCI/internal sound card not detected Status in linux package in Ubuntu: In Progress Status in linux source package in Hirsute: Fix Committed Status in linux source package in Impish: In Progress Bug description: This patch is for soundwire audio, and only ubuntu 5.11-generic and later kernels support soundwire audio driver, so this patch is not sent to groovy and focal kernels. For oem-5.10 and oem-5.13 kernels, since this bug is not from OEM project, it is not urgent to merge this patch to OEM kenrels, after the patch is in the hirsute and impish kernels, the oem kernels will have this patch when syncing with generic kernels. [Impact] On the Dell XPS 17 (9710) machine, the audio card is not detected when booting hirsute or impish kernels. So the audio doesn't work on this machine with ubuntu linux 21.04 or 21.10. [Fix] Backport a upstream patch, this will set the correct codec config for this machine: rt711 for headset, dual rt1308 for spks and rt715 for internal mic. [Test] Booting up with the patched kernel, the audio card is detected, test internal speaker and internal mic, all work well, plug a headset, the headphone and external mic work well too. [Where problems could occur] This change only applis to the Dell machines with the DMI_PRODUCT_SKU equals to "0A5D", if this could introduce the regression, it will make the audio (speaker, internal mic and headset) can't work anymore on the Dell machine with that PRODUCT_SKU, but this possibility is very low, and we tested the patch on the machine, so far no regression is found. No audio/mic from internal speakers/build in microphone running Ubuntu 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work. Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes do not work. Currently running 21.04 with proposed. Have tried hirsute-proposed (5.11.0-24-generic) with no luck. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22 Uname: Linux 5.11.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu65.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1698 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Jul 12 11:21:27 2021 InstallationDate: Installed on 2021-07-07 (4 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/15/2021 dmi.bios.release: 1.2 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.0 dmi.board.name: 012MMP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 17 9710 dmi.product.sku: 0A5D dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1935850/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1935850] Re: Dell XPS 17 (9710) PCI/internal sound card not detected
Hui Was the 5.11.0-34-generic release suppose to have the patch in it? Thanks Michael -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1935850 Title: Dell XPS 17 (9710) PCI/internal sound card not detected Status in linux package in Ubuntu: In Progress Status in linux source package in Hirsute: Fix Committed Status in linux source package in Impish: In Progress Bug description: This patch is for soundwire audio, and only ubuntu 5.11-generic and later kernels support soundwire audio driver, so this patch is not sent to groovy and focal kernels. For oem-5.10 and oem-5.13 kernels, since this bug is not from OEM project, it is not urgent to merge this patch to OEM kenrels, after the patch is in the hirsute and impish kernels, the oem kernels will have this patch when syncing with generic kernels. [Impact] On the Dell XPS 17 (9710) machine, the audio card is not detected when booting hirsute or impish kernels. So the audio doesn't work on this machine with ubuntu linux 21.04 or 21.10. [Fix] Backport a upstream patch, this will set the correct codec config for this machine: rt711 for headset, dual rt1308 for spks and rt715 for internal mic. [Test] Booting up with the patched kernel, the audio card is detected, test internal speaker and internal mic, all work well, plug a headset, the headphone and external mic work well too. [Where problems could occur] This change only applis to the Dell machines with the DMI_PRODUCT_SKU equals to "0A5D", if this could introduce the regression, it will make the audio (speaker, internal mic and headset) can't work anymore on the Dell machine with that PRODUCT_SKU, but this possibility is very low, and we tested the patch on the machine, so far no regression is found. No audio/mic from internal speakers/build in microphone running Ubuntu 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work. Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes do not work. Currently running 21.04 with proposed. Have tried hirsute-proposed (5.11.0-24-generic) with no luck. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22 Uname: Linux 5.11.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu65.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1698 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Jul 12 11:21:27 2021 InstallationDate: Installed on 2021-07-07 (4 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/15/2021 dmi.bios.release: 1.2 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.0 dmi.board.name: 012MMP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 17 9710 dmi.product.sku: 0A5D dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1935850/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1935850] Re: Dell XPS 17 (9710) PCI/internal sound card not detected
Wang Just tried the kernel you posted and it is working. Thanks Michael -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1935850 Title: Dell XPS 17 (9710) PCI/internal sound card not detected Status in linux package in Ubuntu: In Progress Status in linux source package in Hirsute: In Progress Status in linux source package in Impish: In Progress Bug description: This patch is for soundwire audio, and only ubuntu 5.11-generic and later kernels support soundwire audio driver, so this patch is not sent to groovy and focal kernels. For oem-5.10 and oem-5.13 kernels, since this bug is not from OEM project, it is not urgent to merge this patch to OEM kenrels, after the patch is in the hirsute and impish kernels, the oem kernels will have this patch when syncing with generic kernels. [Impact] On the Dell XPS 17 (9710) machine, the audio card is not detected when booting hirsute or impish kernels. So the audio doesn't work on this machine with ubuntu linux 21.04 or 21.10. [Fix] Backport a upstream patch, this will set the correct codec config for this machine: rt711 for headset, dual rt1308 for spks and rt715 for internal mic. [Test] Booting up with the patched kernel, the audio card is detected, test internal speaker and internal mic, all work well, plug a headset, the headphone and external mic work well too. [Where problems could occur] This change only applis to the Dell machines with the DMI_PRODUCT_SKU equals to "0A5D", if this could introduce the regression, it will make the audio (speaker, internal mic and headset) can't work anymore on the Dell machine with that PRODUCT_SKU, but this possibility is very low, and we tested the patch on the machine, so far no regression is found. No audio/mic from internal speakers/build in microphone running Ubuntu 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work. Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes do not work. Currently running 21.04 with proposed. Have tried hirsute-proposed (5.11.0-24-generic) with no luck. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22 Uname: Linux 5.11.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu65.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1698 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Jul 12 11:21:27 2021 InstallationDate: Installed on 2021-07-07 (4 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/15/2021 dmi.bios.release: 1.2 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.0 dmi.board.name: 012MMP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 17 9710 dmi.product.sku: 0A5D dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1935850/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1935850] Re: Dell XPS 17 (9710) PCI/internal sound card not detected
Thanks On 8/16/21 8:18 PM, Hui Wang wrote: > @Michael, > > The patch for 5.11.0-31-generic was rejected because it introduced a > build failure (https://lists.ubuntu.com/archives/kernel- > team/2021-August/123162.html), the fix patch will be in the -32 kernel, > and once the -32 kernel merges this patch and is ready to test, the > status will be changed to fix_committed, then you could test -32 kernel. > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1935850 Title: Dell XPS 17 (9710) PCI/internal sound card not detected Status in linux package in Ubuntu: In Progress Status in linux source package in Hirsute: In Progress Status in linux source package in Impish: In Progress Bug description: This patch is for soundwire audio, and only ubuntu 5.11-generic and later kernels support soundwire audio driver, so this patch is not sent to groovy and focal kernels. For oem-5.10 and oem-5.13 kernels, since this bug is not from OEM project, it is not urgent to merge this patch to OEM kenrels, after the patch is in the hirsute and impish kernels, the oem kernels will have this patch when syncing with generic kernels. [Impact] On the Dell XPS 17 (9710) machine, the audio card is not detected when booting hirsute or impish kernels. So the audio doesn't work on this machine with ubuntu linux 21.04 or 21.10. [Fix] Backport a upstream patch, this will set the correct codec config for this machine: rt711 for headset, dual rt1308 for spks and rt715 for internal mic. [Test] Booting up with the patched kernel, the audio card is detected, test internal speaker and internal mic, all work well, plug a headset, the headphone and external mic work well too. [Where problems could occur] This change only applis to the Dell machines with the DMI_PRODUCT_SKU equals to "0A5D", if this could introduce the regression, it will make the audio (speaker, internal mic and headset) can't work anymore on the Dell machine with that PRODUCT_SKU, but this possibility is very low, and we tested the patch on the machine, so far no regression is found. No audio/mic from internal speakers/build in microphone running Ubuntu 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work. Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes do not work. Currently running 21.04 with proposed. Have tried hirsute-proposed (5.11.0-24-generic) with no luck. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22 Uname: Linux 5.11.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu65.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1698 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Jul 12 11:21:27 2021 InstallationDate: Installed on 2021-07-07 (4 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/15/2021 dmi.bios.release: 1.2 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.0 dmi.board.name: 012MMP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 17 9710 dmi.product.sku: 0A5D dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1935850/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1935850] Re: Dell XPS 17 (9710) PCI/internal sound card not detected
Just updated Linux xps17 5.11.0-31-generic #33 System is still showing Dummy Output for sound. But, there are no errors in dmesg now. [2.787880] snd_hda_intel :00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [2.787895] snd_hda_intel :00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driver [3.071849] snd_hda_intel :01:00.1: enabling device ( -> 0002) [3.071922] snd_hda_intel :01:00.1: Disabling MSI [3.071931] snd_hda_intel :01:00.1: Handle vga_switcheroo audio client Thanks -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1935850 Title: Dell XPS 17 (9710) PCI/internal sound card not detected Status in linux package in Ubuntu: In Progress Status in linux source package in Hirsute: In Progress Status in linux source package in Impish: In Progress Bug description: This patch is for soundwire audio, and only ubuntu 5.11-generic and later kernels support soundwire audio driver, so this patch is not sent to groovy and focal kernels. For oem-5.10 and oem-5.13 kernels, since this bug is not from OEM project, it is not urgent to merge this patch to OEM kenrels, after the patch is in the hirsute and impish kernels, the oem kernels will have this patch when syncing with generic kernels. [Impact] On the Dell XPS 17 (9710) machine, the audio card is not detected when booting hirsute or impish kernels. So the audio doesn't work on this machine with ubuntu linux 21.04 or 21.10. [Fix] Backport a upstream patch, this will set the correct codec config for this machine: rt711 for headset, dual rt1308 for spks and rt715 for internal mic. [Test] Booting up with the patched kernel, the audio card is detected, test internal speaker and internal mic, all work well, plug a headset, the headphone and external mic work well too. [Where problems could occur] This change only applis to the Dell machines with the DMI_PRODUCT_SKU equals to "0A5D", if this could introduce the regression, it will make the audio (speaker, internal mic and headset) can't work anymore on the Dell machine with that PRODUCT_SKU, but this possibility is very low, and we tested the patch on the machine, so far no regression is found. No audio/mic from internal speakers/build in microphone running Ubuntu 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work. Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes do not work. Currently running 21.04 with proposed. Have tried hirsute-proposed (5.11.0-24-generic) with no luck. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22 Uname: Linux 5.11.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu65.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1698 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Jul 12 11:21:27 2021 InstallationDate: Installed on 2021-07-07 (4 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/15/2021 dmi.bios.release: 1.2 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.0 dmi.board.name: 012MMP dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 17 9710 dmi.product.sku: 0A5D dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1935850/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1935850] Re: Dell XPS 17 (9710) PCI/internal sound card not detected
Thanks > On Aug 9, 2021, at 21:45, Hui Wang <1935...@bugs.launchpad.net> wrote: > > @Michael, > > the patch will be in the 5.11.0-27-generic and later versions. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1935850 > > Title: > Dell XPS 17 (9710) PCI/internal sound card not detected > > Status in linux package in Ubuntu: > In Progress > Status in linux source package in Hirsute: > In Progress > Status in linux source package in Impish: > In Progress > > Bug description: > This patch is for soundwire audio, and only ubuntu 5.11-generic > and later kernels support soundwire audio driver, so this patch is not > sent to groovy and focal kernels. > > For oem-5.10 and oem-5.13 kernels, since this bug is not from OEM > project, it is not urgent to merge this patch to OEM kenrels, after > the patch is in the hirsute and impish kernels, the oem kernels will > have this patch when syncing with generic kernels. > > [Impact] > On the Dell XPS 17 (9710) machine, the audio card is not detected when > booting hirsute or impish kernels. So the audio doesn't work on this > machine with ubuntu linux 21.04 or 21.10. > > [Fix] > Backport a upstream patch, this will set the correct codec config > for this machine: rt711 for headset, dual rt1308 for spks and rt715 > for internal mic. > > [Test] > Booting up with the patched kernel, the audio card is detected, test > internal speaker and internal mic, all work well, plug a headset, > the headphone and external mic work well too. > > > [Where problems could occur] > This change only applis to the Dell machines with the > DMI_PRODUCT_SKU equals to "0A5D", if this could introduce the > regression, it will make the audio (speaker, internal mic and headset) > can't work anymore on the Dell machine with that PRODUCT_SKU, but this > possibility is very low, and we tested the patch on the machine, so > far no regression is found. > > > No audio/mic from internal speakers/build in microphone running Ubuntu > 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work. > Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes > do not work. Currently running 21.04 with proposed. > > Have tried hirsute-proposed (5.11.0-24-generic) with no luck. > > ProblemType: Bug > DistroRelease: Ubuntu 21.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu7 > ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22 > Uname: Linux 5.11.0-24-generic x86_64 > NonfreeKernelModules: nvidia_modeset nvidia > ApportVersion: 2.20.11-0ubuntu65.1 > Architecture: amd64 > AudioDevicesInUse: > USERPID ACCESS COMMAND > /dev/snd/controlC0: mblack 1698 F pulseaudio > CasperMD5CheckResult: pass > CurrentDesktop: ubuntu:GNOME > Date: Mon Jul 12 11:21:27 2021 > InstallationDate: Installed on 2021-07-07 (4 days ago) > InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) > PackageArchitecture: all > ProcEnviron: > TERM=xterm-256color > PATH=(custom, no user) > XDG_RUNTIME_DIR= > LANG=en_US.UTF-8 > SHELL=/bin/bash > SourcePackage: alsa-driver > Symptom: audio > Title: PCI/internal sound card not detected > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 06/15/2021 > dmi.bios.release: 1.2 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.2.0 > dmi.board.name: 012MMP > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 17 9710 > dmi.product.sku: 0A5D > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1935850/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1935850 Title: Dell XPS 17 (9710) PCI/internal sound card not detected Status in linux package in Ubuntu: In Progress Status in linux source package in Hirsute: In Progress Status in linux source package in Impish: In Progress Bug description: This patch is for soundwire audio, and only ubuntu 5.11-generic and later kernels support soundwire audio driver, so this patch is not sent to groovy and focal kernels. For oem-5.10 and oem-5.13 kernels, since this bug is not from OEM project, it is not urgent to merge this patch to OEM kenrels, after the patch is in the hirsute and impish kernels, the oem kernels will have this patch when syncing with generic kernels. [Impact] On the Dell XPS 17 (9710) machine, the audio card is not detected when booting hirsute or impish kernels. So the audio doesn't work on this machine