[Kernel-packages] [Bug 1852493] Re: Freeze on suspend (Acer SF314-57)
What I forgot to add, with Windows the notebook sometimes does not want to go to sleep. It turns the screen off, but stays running in idle (keyboard light is on, fan is slightly audible). It did this right after I installed Windows and all necessary drivers, but before I even installed a single program. Even now, it happens about every other time I want to suspend the notebook. Maybe there's something wrong with the chipset of this model. Acer support was not able to help me. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] Re: Freeze on suspend (Acer SF314-57)
As said before, after switching to deep suspend it was working. Due too homeschooling, I unfortunately had to install Windows on my machine :( , so I can't give you an update how it's working with 20.10. I did have Ubuntu 20.04 installed, but it did not bring any improvements to the issue. As soon as I can become a full time Linux user again, imma install Ubuntu and update you guys. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] Re: Freeze on suspend (Acer SF314-57)
@Kedar No, I only tried this with a vanila 19.10 kernel. cat /sys/power/mem_sleep s2idle [deep] Do you mean you don't even get the s2idle option when you run the command or was deep selected by default? @Kai-Heng I will try 5.5 Kernel on the weekend and will get back to you. BTW, how do you make codeblocks in this forum? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] Re: Freeze on suspend (Acer SF314-57)
Sry, I kinda always forgot to update you guys. The mainline kernel 5.4 did nothing for me as well. However, switching to deep suspend as suggested by Iulian Blajut did work for me. Maybe a potential workaround, until the real reason why s2idle does not work is found, could be to enable deep suspend by default for the affected systems/chipsets. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305720/+files/PulseList.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] Re: Freeze on suspend (Acer SF314-57)
apport information ** Tags added: apport-collected ** Description changed: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu8.2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: norbert1508 F pulseaudio + /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio + CurrentDesktop: Budgie:GNOME + DistroRelease: Ubuntu 19.10 + InstallationDate: Installed on 2019-11-13 (1 days ago) + InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) + MachineType: Acer Swift SF314-57 + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-23-generic N/A + linux-backports-modules-5.3.0-23-generic N/A + linux-firmware1.183.2 + Tags: eoan + Uname: Linux 5.3.0-23-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/05/2019 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.07 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: Floris_IL + dmi.board.vendor: IL + dmi.board.version: V1.07 + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: + dmi.product.family: Swift 3 + dmi.product.name: Swift SF314-57 + dmi.product.sku: + dmi.product.version: V1.07 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305709/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion:
[Kernel-packages] [Bug 1852493] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305711/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305722/+files/UdevDb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305717/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305719/+files/ProcModules.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] Re: Freeze on suspend (Acer SF314-57)
I uploaded an apport report as requested from the automatic mail. However, the report was created before I tried to suspend the system, because once the system is frozen, I obviously cant create an error report. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305710/+files/CRDA.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305723/+files/WifiSyslog.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305721/+files/RfKill.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305715/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305718/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305716/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] Lsusb.txt
apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305714/+files/Lsusb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305713/+files/Lspci.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1852493] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1852493/+attachment/5305712/+files/IwConfig.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1852493 Title: Freeze on suspend (Acer SF314-57) Status in linux package in Ubuntu: Confirmed Bug description: I freshly installed Ubuntu Budgie 19.10 today after receiving my new notebook. However, when putting the system to suspend (or hibernate), the screen goes off and the system freezes. The fan keeps running, keyboard backlight and power led are on. Sometimes, when pressing a button, I can get the screen to turn back on, but its frozen as well (no mouse movement, clock stuck etc.) So far I tried increasing the swap file size, however this did not help. I also livebooted Ubuntu 19.10 and tried suspend, but I had the same issue. Could this be a problem of my fairly new chipset (Intel i7 1065G7)? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: norbert1508 F pulseaudio /dev/snd/pcmC0D0p: norbert1508 F...m pulseaudio CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-13 (1 days ago) InstallationMedia: Ubuntu-Budgie 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: Acer Swift SF314-57 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-23-generic root=/dev/mapper/vgubuntu--budgie-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-23-generic N/A linux-backports-modules-5.3.0-23-generic N/A linux-firmware1.183.2 Tags: eoan Uname: Linux 5.3.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
