Yes, its mean useb mouse and keyboard. On Mon, 29 Mar, 2021, 1:55 pm Alex Hung, <1919...@bugs.launchpad.net> wrote:
> When you preferred to "External", did you mean USB keyboard and mouse? > > There were weird errors such as below in the bug description. You may > want to live boot to 20.10 (or any versions) and verify whether USB > devices work, especially the system was upgraded from 18.04 to 20.10. > > Lsusb: Error: command ['lsusb'] failed with exit code 1: > Lsusb-t: > > Lsusb-v: Error: command ['lsusb', '-v'] failed with exit code 1: > MachineType: HP HP Laptop 15-bs0xx > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1919411 > > Title: > External Keyboard and Mouse not working > > Status in linux package in Ubuntu: > Confirmed > > Bug description: > External Keyboard and Mouse not working > > ProblemType: Bug > DistroRelease: Ubuntu 20.10 > Package: linux-image-5.8.0-45-generic 5.8.0-45.51 > ProcVersionSignature: Ubuntu 5.8.0-45.51-generic 5.8.18 > Uname: Linux 5.8.0-45-generic x86_64 > ApportVersion: 2.20.11-0ubuntu50.5 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: shubham 2694 F.... pulseaudio > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Wed Mar 17 11:27:33 2021 > InstallationDate: Installed on 2020-04-18 (332 days ago) > InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 > (20200203.1) > Lsusb: Error: command ['lsusb'] failed with exit code 1: > Lsusb-t: > > Lsusb-v: Error: command ['lsusb', '-v'] failed with exit code 1: > MachineType: HP HP Laptop 15-bs0xx > ProcFB: 0 i915drmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic > root=UUID=3f6c37aa-cbd1-41b0-8d01-638f35b85180 ro quiet splash vt.handoff=7 > RelatedPackageVersions: > linux-restricted-modules-5.8.0-45-generic N/A > linux-backports-modules-5.8.0-45-generic N/A > linux-firmware 1.190.3 > RfKill: > 0: phy0: Wireless LAN > Soft blocked: no > Hard blocked: no > SourcePackage: linux > UpgradeStatus: Upgraded to groovy on 2020-11-05 (131 days ago) > dmi.bios.date: 05/17/2019 > dmi.bios.release: 15.60 > dmi.bios.vendor: Insyde > dmi.bios.version: F.60 > dmi.board.asset.tag: Type2 - Board Asset Tag > dmi.board.name: 832B > dmi.board.vendor: HP > dmi.board.version: 23.76 > dmi.chassis.asset.tag: Chassis Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: HP > dmi.chassis.version: Chassis Version > dmi.ec.firmware.release: 23.76 > dmi.modalias: > dmi:bvnInsyde:bvrF.60:bd05/17/2019:br15.60:efr23.76:svnHP:pnHPLaptop15-bs0xx:pvrType1ProductConfigId:rvnHP:rn832B:rvr23.76:cvnHP:ct10:cvrChassisVersion: > dmi.product.family: 103C_5335KV HP Notebook > dmi.product.name: HP Laptop 15-bs0xx > dmi.product.sku: 2EY73PA#ACJ > dmi.product.version: Type1ProductConfigId > dmi.sys.vendor: HP > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1919411/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1919411 Title: External Keyboard and Mouse not working Status in linux package in Ubuntu: Confirmed Bug description: External Keyboard and Mouse not working ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: linux-image-5.8.0-45-generic 5.8.0-45.51 ProcVersionSignature: Ubuntu 5.8.0-45.51-generic 5.8.18 Uname: Linux 5.8.0-45-generic x86_64 ApportVersion: 2.20.11-0ubuntu50.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: shubham 2694 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 17 11:27:33 2021 InstallationDate: Installed on 2020-04-18 (332 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) Lsusb: Error: command ['lsusb'] failed with exit code 1: Lsusb-t: Lsusb-v: Error: command ['lsusb', '-v'] failed with exit code 1: MachineType: HP HP Laptop 15-bs0xx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic root=UUID=3f6c37aa-cbd1-41b0-8d01-638f35b85180 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.8.0-45-generic N/A linux-backports-modules-5.8.0-45-generic N/A linux-firmware 1.190.3 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to groovy on 2020-11-05 (131 days ago) dmi.bios.date: 05/17/2019 dmi.bios.release: 15.60 dmi.bios.vendor: Insyde dmi.bios.version: F.60 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 832B dmi.board.vendor: HP dmi.board.version: 23.76 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 23.76 dmi.modalias: dmi:bvnInsyde:bvrF.60:bd05/17/2019:br15.60:efr23.76:svnHP:pnHPLaptop15-bs0xx:pvrType1ProductConfigId:rvnHP:rn832B:rvr23.76:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Notebook dmi.product.name: HP Laptop 15-bs0xx dmi.product.sku: 2EY73PA#ACJ dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1919411/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
