[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

2019-12-11 Thread Sergey Pavlov
Hi Florin,
in my case AC3165 is also "grayed" and marked as "The device is not working".

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Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

2019-12-10 Thread Sergey Pavlov
Hi,
I have similar issue with AC3165 on Lenovo 720S. To be more precise I can't 
connect to 2.4Ghz network on new TP-Link router but able to connect to 5Ghz 
network. Insteresting that the issue doesn't not appear with older access point 
which provides only 2.4Ghz network using the same WiFi basic settings (802.11n 
mode, 20Mhz channel bandwith, AES encryption).

*BUT* what does solve the issue in my case is reloading of iwlwifi module after 
boot. I.e. doing
# modprobe -r iwlwifi
# modprobe iwlwifi
fixes 2.4Ghz connection issue with TP-Link

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions

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