Hi guys, Please bear with me but I'm not very technical with Ubuntu stuff. I've been looking for a solution for over a day, tried solutions I've found here and there, but I can't figure it out.
As for kernel versions; I honestly don't understand what a kernel is, nor how to boot an older one. @jsalisbury Ubuntu's software updater did install some updates, and I figure the issue is related to an updated driver that doesn't work. The link you provided me contains many download links, I'm not sure which file to download from here? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1696693 Title: Mousepad/trackpad not working Status in linux package in Ubuntu: Incomplete Bug description: Hi, I booted my pc this morning and found that the trackpad is no longer responding. Moving it or clicking, there is no response. I did nothing special yesterday nor manually installed anything, the only thing that was installed was some new Ubuntu updates through the software updater. My laptop is an Asus ROG GL553VD with Ubuntu 16.04.2 LTS. Looking in the list of hardware to see if the trackpad is recognized, I found 'ITE Tech. Inc. ITE Device(8910)' which seems to be the name for my trackpad. I tried 'sudo apt-get install xserver-xorg-input-synaptics' but it said it was already up-to-date (version 1.8.2-1ubuntu3) I can't include the package name in this report as 'apt-cache policy pkgname' doesn't work ("N: Unable to locate package pkgname") ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-79.100-generic 4.4.67 Uname: Linux 4.4.0-79-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Jun 8 11:11:14 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:15e0] Subsystem: ASUSTeK Computer Inc. Device [1043:15e0] InstallationDate: Installed on 2017-05-28 (10 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: ASUSTeK COMPUTER INC. GL553VD ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-79-generic.efi.signed root=UUID=958dbae2-1028-43ae-af29-6fa03c950ee3 ro acpi_backlight=vendor quiet splash acpi_osi= vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/30/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL553VD.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL553VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL553VD.301:bd12/30/2016:svnASUSTeKCOMPUTERINC.:pnGL553VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL553VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: GL553VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Thu Jun 8 10:44:13 2017 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 1631 vendor BOE xserver.version: 2:1.18.4-0ubuntu0.2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1696693/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
