Hi,

We still experience this bug. We use Hyper-V 2012 and use Veeam to
create VM backups (though this fact might be irrelevant). We upgraded
our Ubuntu 14.04 to the latest xenial kernel (4.4.0-91) and still
experience the VM hanging/freezing/stacktracing regularly directly after
backup. Sometimes the server becomes unresponsive and shows the
following error in the syslog: "Hyper-V VSS: VSS: freeze of /boot:
Operation not supported" (after that it dies). The stacktrace included
now did not crash the server, but it was definitely caused by the VM
backup.

Some more info:
uname -a: 

Linux SERVERNAME 4.4.0-91-generic #114~14.04.1-Ubuntu SMP Wed Aug 9
08:47:26 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux


lsmod | grep 'hv_' :

hv_utils               28672  2
hv_storvsc             20480  260
ptp                    20480  1 hv_utils
scsi_transport_fc      65536  1 hv_storvsc
hv_netvsc              40960  0
hv_vmbus               90112  6 
hyperv_keyboard,hv_netvsc,hid_hyperv,hv_utils,hyperv_fb,hv_storvsc


dpkg --list | grep '4.4':

ii  linux-cloud-tools-4.4.0-91-generic    4.4.0-91.114~14.04.1                  
     amd64        Linux kernel version specific cloud tools for version 4.4.0-91
ii  linux-cloud-tools-virtual-lts-xenial  4.4.0.91.75                           
     amd64        This package will always depend on the latest minimal generic 
kernel cloud tools.
ii  linux-generic-lts-xenial              4.4.0.91.75                           
     amd64        Complete Generic Linux kernel and headers
ii  linux-headers-4.4.0-91                4.4.0-91.114~14.04.1                  
     all          Header files related to Linux kernel version 4.4.0
ii  linux-headers-4.4.0-91-generic        4.4.0-91.114~14.04.1                  
     amd64        Linux kernel headers for version 4.4.0 on 64 bit x86 SMP
ii  linux-headers-generic-lts-xenial      4.4.0.91.75                           
     amd64        Generic Linux kernel headers
ii  linux-image-4.4.0-91-generic          4.4.0-91.114~14.04.1                  
     amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-91-generic    4.4.0-91.114~14.04.1                  
     amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-generic-lts-xenial        4.4.0.91.75                           
     amd64        Generic Linux kernel image
ii  linux-lts-xenial-cloud-tools-4.4.0-91 4.4.0-91.114~14.04.1                  
     amd64        Linux kernel version specific cloud tools for version 4.4.0-91
ii  linux-lts-xenial-tools-4.4.0-91       4.4.0-91.114~14.04.1                  
     amd64        Linux kernel version specific tools for version 4.4.0-91
ii  linux-tools-4.4.0-91-generic          4.4.0-91.114~14.04.1                  
     amd64        Linux kernel version specific tools for version 4.4.0-91
ii  linux-tools-virtual-lts-xenial        4.4.0.91.75                           
     amd64        This package will always depend on the latest minimal generic 
kernel tools.

I hope this issue can get fixed soon. Stop making backups is not really
an option for us.


** Attachment added: "hyperv_backup_kernel_freeze_stacktrace.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1679898/+attachment/4933584/+files/hyperv_backup_kernel_freeze_stacktrace.txt

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1679898

Title:
  [Hyper-V] Ubuntu VM crash during Hyper-V backup or live migration
  after installing kernel 4.4.0-72

Status in linux package in Ubuntu:
  In Progress
Status in linux source package in Xenial:
  In Progress

Bug description:
  Description:    Ubuntu 14.04.5 LTS
  Release:        14.04

  Hi, after installing kernel 4.4.0-67 or later I cannot backup my Ubuntu VM's 
on Hyper-V.
  Microsoft Hyper-v 2012r2 Gen2 VMs

  See Attachment for what happens is immediately after backup starts I
  get an error.

  Eventually the kernel reports it has run out of memory and the machine
  just continuously scrolls errors message related to page allocation.

  When reseting the virtual machine no logs can be found of the problem.

  kernel 4.4.0-72-generic problem still here

  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2016-02-20 (409 days ago)
  InstallationMedia: Ubuntu-Server 14.04.3 LTS "Trusty Tahr" - Beta amd64 
(20150805)
  Package: linux-image-4.4.0-72-generic 4.4.0-72.93~14.04.1
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=ru_RU.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 4.4.0-72.93~14.04.1-generic 4.4.49
  SourcePackage: linux-lts-xenial
  Tags:  trusty
  Uname: Linux 4.4.0-72-generic x86_64
  --- 
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 Apr  5 12:05 seq
   crw-rw---- 1 root audio 116, 33 Apr  5 12:05 timer
  AplayDevices: Error: [Errno 2] No such file or directory
  ApportVersion: 2.14.1-0ubuntu3.23
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=/dev/mapper/ubuntu--vg-swap_1
  InstallationDate: Installed on 2016-02-20 (409 days ago)
  InstallationMedia: Ubuntu-Server 14.04.3 LTS "Trusty Tahr" - Beta amd64 
(20150805)
  IwConfig:
   lo        no wireless extensions.
   
   eth1      no wireless extensions.
   
   eth0      no wireless extensions.
  Lspci:
   
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize 
libusb: -99
  MachineType: Microsoft Corporation Virtual Machine
  Package: linux (not installed)
  PciMultimedia:
   
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=C
   SHELL=/bin/bash
  ProcFB: 0 hyperv_fb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-72-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro
  ProcVersionSignature: Ubuntu 4.4.0-72.93~14.04.1-generic 4.4.49
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-72-generic N/A
   linux-backports-modules-4.4.0-72-generic  N/A
   linux-firmware                            1.127.23
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  trusty
  Uname: Linux 4.4.0-72-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 11/26/2012
  dmi.bios.vendor: Microsoft Corporation
  dmi.bios.version: Hyper-V UEFI Release v1.0
  dmi.board.asset.tag: None
  dmi.board.name: Virtual Machine
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: Hyper-V UEFI Release v1.0
  dmi.chassis.asset.tag: 5894-4187-8369-8212-0547-2747-15
  dmi.chassis.type: 3
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: Hyper-V UEFI Release v1.0
  dmi.modalias: 
dmi:bvnMicrosoftCorporation:bvrHyper-VUEFIReleasev1.0:bd11/26/2012:svnMicrosoftCorporation:pnVirtualMachine:pvrHyper-VUEFIReleasev1.0:rvnMicrosoftCorporation:rnVirtualMachine:rvrHyper-VUEFIReleasev1.0:cvnMicrosoftCorporation:ct3:cvrHyper-VUEFIReleasev1.0:
  dmi.product.name: Virtual Machine
  dmi.product.version: Hyper-V UEFI Release v1.0
  dmi.sys.vendor: Microsoft Corporation
  --- 
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 Apr 10 10:33 seq
   crw-rw---- 1 root audio 116, 33 Apr 10 10:33 timer
  AplayDevices: Error: [Errno 2] No such file or directory
  ApportVersion: 2.14.1-0ubuntu3.23
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=/dev/mapper/ubuntu--vg-swap_1
  InstallationDate: Installed on 2016-02-20 (414 days ago)
  InstallationMedia: Ubuntu-Server 14.04.3 LTS "Trusty Tahr" - Beta amd64 
(20150805)
  IwConfig:
   lo        no wireless extensions.
   
   eth1      no wireless extensions.
   
   eth0      no wireless extensions.
  Lspci:
   
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize 
libusb: -99
  MachineType: Microsoft Corporation Virtual Machine
  Package: linux (not installed)
  PciMultimedia:
   
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=C
   SHELL=/bin/bash
  ProcFB: 0 hyperv_fb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-73-generic 
root=/dev/mapper/ubuntu--vg-root ro
  ProcVersionSignature: Ubuntu 4.4.0-73.94~lp1679898v2-generic 4.4.59
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-73-generic N/A
   linux-backports-modules-4.4.0-73-generic  N/A
   linux-firmware                            1.127.23
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  trusty trusty
  Uname: Linux 4.4.0-73-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 11/26/2012
  dmi.bios.vendor: Microsoft Corporation
  dmi.bios.version: Hyper-V UEFI Release v1.0
  dmi.board.asset.tag: None
  dmi.board.name: Virtual Machine
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: Hyper-V UEFI Release v1.0
  dmi.chassis.asset.tag: 5894-4187-8369-8212-0547-2747-15
  dmi.chassis.type: 3
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: Hyper-V UEFI Release v1.0
  dmi.modalias: 
dmi:bvnMicrosoftCorporation:bvrHyper-VUEFIReleasev1.0:bd11/26/2012:svnMicrosoftCorporation:pnVirtualMachine:pvrHyper-VUEFIReleasev1.0:rvnMicrosoftCorporation:rnVirtualMachine:rvrHyper-VUEFIReleasev1.0:cvnMicrosoftCorporation:ct3:cvrHyper-VUEFIReleasev1.0:
  dmi.product.name: Virtual Machine
  dmi.product.version: Hyper-V UEFI Release v1.0
  dmi.sys.vendor: Microsoft Corporation
  --- 
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 Apr 26 09:58 seq
   crw-rw---- 1 root audio 116, 33 Apr 26 09:58 timer
  AplayDevices: Error: [Errno 2] No such file or directory
  ApportVersion: 2.14.1-0ubuntu3.23
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=/dev/mapper/ubuntu--vg-swap_1
  InstallationDate: Installed on 2016-02-20 (430 days ago)
  InstallationMedia: Ubuntu-Server 14.04.3 LTS "Trusty Tahr" - Beta amd64 
(20150805)
  IwConfig:
   lo        no wireless extensions.
   
   eth1      no wireless extensions.
   
   eth0      no wireless extensions.
  Lspci:
   
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize 
libusb: -99
  MachineType: Microsoft Corporation Virtual Machine
  Package: linux (not installed)
  PciMultimedia:
   
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=C
   SHELL=/bin/bash
  ProcFB: 0 hyperv_fb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-75-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro
  ProcVersionSignature: Ubuntu 4.4.0-75.96~14.04.1-generic 4.4.59
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-75-generic N/A
   linux-backports-modules-4.4.0-75-generic  N/A
   linux-firmware                            1.127.23
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  trusty trusty
  Uname: Linux 4.4.0-75-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 11/26/2012
  dmi.bios.vendor: Microsoft Corporation
  dmi.bios.version: Hyper-V UEFI Release v1.0
  dmi.board.asset.tag: None
  dmi.board.name: Virtual Machine
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: Hyper-V UEFI Release v1.0
  dmi.chassis.asset.tag: 5894-4187-8369-8212-0547-2747-15
  dmi.chassis.type: 3
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: Hyper-V UEFI Release v1.0
  dmi.modalias: 
dmi:bvnMicrosoftCorporation:bvrHyper-VUEFIReleasev1.0:bd11/26/2012:svnMicrosoftCorporation:pnVirtualMachine:pvrHyper-VUEFIReleasev1.0:rvnMicrosoftCorporation:rnVirtualMachine:rvrHyper-VUEFIReleasev1.0:cvnMicrosoftCorporation:ct3:cvrHyper-VUEFIReleasev1.0:
  dmi.product.name: Virtual Machine
  dmi.product.version: Hyper-V UEFI Release v1.0
  dmi.sys.vendor: Microsoft Corporation
  --- 
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 May 17 20:37 seq
   crw-rw---- 1 root audio 116, 33 May 17 20:37 timer
  AplayDevices: Error: [Errno 2] No such file or directory
  ApportVersion: 2.14.1-0ubuntu3.23
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  CurrentDmesg:
   [   28.480339] nf_conntrack version 0.5.0 (16384 buckets, 65536 max)
   [   28.528215] ip6_tables: (C) 2000-2006 Netfilter Core Team
   [   30.122225] init: plymouth-upstart-bridge main process ended, respawning
   [   53.463858] hv_balloon: Received INFO_TYPE_MAX_PAGE_CNT
   [   53.463891] hv_balloon: Data Size is 8
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=/dev/mapper/ubuntu--vg-swap_1
  InstallationDate: Installed on 2016-02-20 (452 days ago)
  InstallationMedia: Ubuntu-Server 14.04.3 LTS "Trusty Tahr" - Beta amd64 
(20150805)
  IwConfig:
   lo        no wireless extensions.
   
   eth1      no wireless extensions.
   
   eth0      no wireless extensions.
  Lspci:
   
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize 
libusb: -99
  MachineType: Microsoft Corporation Virtual Machine
  Package: linux (not installed)
  PciMultimedia:
   
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=C
   SHELL=/bin/bash
  ProcFB: 0 hyperv_fb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-78-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro
  ProcVersionSignature: Ubuntu 4.4.0-78.99~14.04.2-generic 4.4.62
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-78-generic N/A
   linux-backports-modules-4.4.0-78-generic  N/A
   linux-firmware                            1.127.23
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  trusty trusty
  Uname: Linux 4.4.0-78-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 11/26/2012
  dmi.bios.vendor: Microsoft Corporation
  dmi.bios.version: Hyper-V UEFI Release v1.0
  dmi.board.asset.tag: None
  dmi.board.name: Virtual Machine
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: Hyper-V UEFI Release v1.0
  dmi.chassis.asset.tag: 5894-4187-8369-8212-0547-2747-15
  dmi.chassis.type: 3
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: Hyper-V UEFI Release v1.0
  dmi.modalias: 
dmi:bvnMicrosoftCorporation:bvrHyper-VUEFIReleasev1.0:bd11/26/2012:svnMicrosoftCorporation:pnVirtualMachine:pvrHyper-VUEFIReleasev1.0:rvnMicrosoftCorporation:rnVirtualMachine:rvrHyper-VUEFIReleasev1.0:cvnMicrosoftCorporation:ct3:cvrHyper-VUEFIReleasev1.0:
  dmi.product.name: Virtual Machine
  dmi.product.version: Hyper-V UEFI Release v1.0
  dmi.sys.vendor: Microsoft Corporation

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