[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
@vaiha What version of Ubuntu did you try the blacklisting on? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: Incomplete Status in “linux” package in Ubuntu: Incomplete Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
@gaggery tsai The latest version of intel microcode is 20140624 available here https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23984 Would you confirm if that version matches the 811 or 819 numbers you mention? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: Incomplete Status in “linux” package in Ubuntu: Incomplete Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
@grifter I tried ubuntu 12.04 from USB stick and reboot works properly. As for suspend/resume this appears not to be supported in 12.04 as a suspend option is not present in the drop down OS menu that contains the logout/reboot/shutdown options.It may require installation to the HDD (rather than running as Live demo from USB) to test that. This also means testing suspend by closing laptop lid is not possible. Is someone able to install 12.04 and check if suspend is an option once fully installed? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: Incomplete Status in “linux” package in Ubuntu: Incomplete Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
With intel-microcode installed there is no change or improvement. Do you have any other things you want me to try? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: Triaged Status in “linux” package in Ubuntu: Incomplete Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
@wenchien yes the system boots up with intel-microcode installed. $ dmesg | grep microcode microcode: CPU0 sig=0x30678, pf=0x8, revision=0x809 microcode: CPU1 sig=0x30678, pf=0x8, revision=0x809 microcode: Microcode Update Driver: v2.00 tig...@aivazian.fsnet.co.uk, Peter Oruba Then reboot and suspend/resumes tests were done and still failed. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: Triaged Status in “linux” package in Ubuntu: Incomplete Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
The same problem exists with suspend/resume when closing the laptop lid. By adding acpi=off as a kernel boot parameter this avoids the hanging on suspend/restart/reboot. For reference I also tried the following, none of which fixed/avoided the problem. - ubuntu 14.10 alpha 2 - ubuntu 13.10 - ubuntu 14.04 with mainline kernel version v3.12.26-trusty and v3.16-utopic - using suspend shell script described here http://askubuntu.com/questions/453372/suspend-is-not-working-after-updating-to-ubuntu-14-04-from-13-10 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: New Status in “linux” package in Ubuntu: Confirmed Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
Commentary for kern.log timestamps of actions took 15:29:05 boot up with APCI on 15:31:57 closed lid on laptop to suspend - opened lid on laptop to resume but got black screen - held power button for 5 seconds to turn off machine - pushed power button to turn back on - tried to boot up with APCI on three times but system hung. each time it hung the power button was pushed to recycle the boot process. during this boot failure there is no kern.log output registered here 15:38:05 boot up succeded with apci=off 15:38:35 did reboot 15:41:00 boot up with APCI on ** Attachment added: kern.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172415/+files/kern.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: New Status in “linux” package in Ubuntu: Confirmed Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
To further not about the ACPI Debugging. When using acpi=ht the system won't boot, so If acpi=off works and acpi=ht fails, then the issue is in the ACPI table parsing code itself, or perhaps the SMP code. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: New Status in “linux” package in Ubuntu: Confirmed Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
** Attachment added: lspci.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172416/+files/lspci.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: New Status in “linux” package in Ubuntu: Confirmed Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
As per ACPI debug instructions at https://wiki.ubuntu.com/DebuggingACPI I have attached the requested output. ** Attachment added: uname.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172413/+files/uname.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: New Status in “linux” package in Ubuntu: Confirmed Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
** Attachment added: acpi.tar.bz https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172417/+files/acpi.tar.bz -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: New Status in “linux” package in Ubuntu: Confirmed Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
** Attachment added: dmidecode.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925/+attachment/4172414/+files/dmidecode.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1341925 Title: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff Status in HWE Next Project: New Status in “linux” package in Ubuntu: Confirmed Bug description: CID: 201403-14888 Dell Inspiron 11 - 3147 While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding. This issue happens right after 14.04 installation with USB stick. If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting: * Deactivating swap... [OK] * Unmounting local filesystems... [OK] * Will now restart Steps: 1. Install 14.04, reboot to desktop 2. Try to reboot again Expect result: * System could be reboot normally Actual result: * It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button Same thing could be apply to Shut Down * Unmounting local filesystems... [OK] * Will now halt ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic] ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1431 F pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity Date: Mon Jul 14 22:25:58 2014 HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd InstallationDate: Installed on 2014-07-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 11 - 3147 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 00K010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A01 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01: dmi.product.name: Inspiron 11 - 3147 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1341925/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
