[Kernel-packages] [Bug 1778087] Re: ELAN1200 touchpad jumps around and disconnects
After upgrade to Ubuntu 18.10 (kernel 4.18.0-12-generic) I got the same touchpad freeze on Asus X540NA and the right click doesn't work at all. [ 1786.393499] input: ELAN1200:00 04F3:3067 Mouse as /devices/pci:00/:00:17.0/i2c_designware.0/i2c-1/i2c-ELAN1200:00/0018:04F3:3067.0001/input/input97 [ 1786.396367] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/82) [ 1786.396462] input: ELAN1200:00 04F3:3067 Touchpad as /devices/pci:00/:00:17.0/i2c_designware.0/i2c-1/i2c-ELAN1200:00/0018:04F3:3067.0001/input/input98 [ 1786.396602] hid-generic 0018:04F3:3067.0001: input,hidraw0: I2C HID v1.00 Mouse [ELAN1200:00 04F3:3067] on i2c-ELAN1200:00 [ 1786.475422] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/16466) [ 1786.476119] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/16466) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1778087 Title: ELAN1200 touchpad jumps around and disconnects Status in linux package in Ubuntu: Confirmed Bug description: This is on an ASUS GL503VD laptop and would probably affect other ASUS laptops equipped with the ELAN1200 touchpad. I am on Kernel 4.17.2 because older kernels did not enable the touchpad at all(It was just unrecognized or i2c-hid stopped the computer from booting) The touchpad works but it has erratic behaviour and disconnects randomly. After it disconnects the only way to bring it back is to `modprobe -r hid-multitouch && modprobe hid-multitouch` Libinput and synaptics can handle the touchpad though I found synaptics to be more stable. dmesg gets spammed with this whenever I move the touchpad: [timestamp] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) I tried to compile: https://github.com/mishurov/linux_elan1200_touchpad Because from what I understand the "jumpy/disconnect" problem is associated to the incomplete reports and Mishurov managed to mitigate those. Unfortunately some symbols were deprecated in kernel 4.17.2 and it did not compile for my system. While I can use my touchpad as is right now, and "restart" it with modprobe when needed, it would be nice to have it function bug-free. (Right after I typed this my touchpad disconnected and I needed to modprobe again, I am considering making a cronjob for that) Let me know if anything else is needed. Will wait for an apport collection to add log files. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-06-10 (11 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: TERM=screen PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash Tags: bionic Uname: Linux 4.17.2 x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1778087/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1778087] Re: ELAN1200 touchpad jumps around and disconnects
The result in my previous comment was obtained with kernel parameter "i2c-hid.debug=1" -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1778087 Title: ELAN1200 touchpad jumps around and disconnects Status in linux package in Ubuntu: Confirmed Bug description: This is on an ASUS GL503VD laptop and would probably affect other ASUS laptops equipped with the ELAN1200 touchpad. I am on Kernel 4.17.2 because older kernels did not enable the touchpad at all(It was just unrecognized or i2c-hid stopped the computer from booting) The touchpad works but it has erratic behaviour and disconnects randomly. After it disconnects the only way to bring it back is to `modprobe -r hid-multitouch && modprobe hid-multitouch` Libinput and synaptics can handle the touchpad though I found synaptics to be more stable. dmesg gets spammed with this whenever I move the touchpad: [timestamp] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535) I tried to compile: https://github.com/mishurov/linux_elan1200_touchpad Because from what I understand the "jumpy/disconnect" problem is associated to the incomplete reports and Mishurov managed to mitigate those. Unfortunately some symbols were deprecated in kernel 4.17.2 and it did not compile for my system. While I can use my touchpad as is right now, and "restart" it with modprobe when needed, it would be nice to have it function bug-free. (Right after I typed this my touchpad disconnected and I needed to modprobe again, I am considering making a cronjob for that) Let me know if anything else is needed. Will wait for an apport collection to add log files. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-06-10 (11 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: TERM=screen PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash Tags: bionic Uname: Linux 4.17.2 x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1778087/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1778087] Re: ELAN1200 touchpad jumps around and disconnects
Here is my output collected on Asus X540NA notebook with Ubuntu 18.04 (4.15.0-42-generic kernel). Just after the boot: $ dmesg | grep ELAN [ 22.261675] i2c_hid i2c-ELAN1200:00: i2c-ELAN1200:00 supply vdd not found, using dummy regulator [ 22.261698] i2c_hid i2c-ELAN1200:00: Fetching the HID descriptor [ 22.261701] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=01 00 [ 22.262723] i2c_hid i2c-ELAN1200:00: HID Descriptor: 1e 00 00 01 64 01 02 00 03 00 10 00 04 00 00 00 05 00 06 00 f3 04 67 30 01 00 00 00 00 00 [ 22.268188] i2c_hid i2c-ELAN1200:00: entering i2c_hid_parse [ 22.268192] i2c_hid i2c-ELAN1200:00: i2c_hid_hwreset [ 22.268193] i2c_hid i2c-ELAN1200:00: i2c_hid_set_power [ 22.268196] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 00 08 [ 22.276713] i2c_hid i2c-ELAN1200:00: input: 0b 00 01 01 00 00 00 00 00 00 00 [ 22.277279] i2c_hid i2c-ELAN1200:00: input: 0b 00 01 01 00 00 00 00 00 00 00 [ 22.280151] i2c_hid i2c-ELAN1200:00: resetting... [ 22.280155] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 00 01 [ 22.280368] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: waiting... [ 22.289704] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: finished. [ 22.289708] i2c_hid i2c-ELAN1200:00: asking HID report descriptor [ 22.289711] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=02 00 [ 22.299943] i2c_hid i2c-ELAN1200:00: Report Descriptor: 05 01 09 02 a1 01 85 01 09 01 a1 00 05 09 19 01 29 02 15 00 25 01 75 01 95 02 81 02 95 06 81 03 05 01 09 30 09 31 09 38 15 81 25 7f 75 08 95 03 81 06 05 0c 0a 38 02 95 01 81 06 75 08 95 03 81 [ 22.300368] i2c_hid i2c-ELAN1200:00: i2c_hid_set_power [ 22.300370] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 01 08 [ 23.393252] i2c_hid i2c-ELAN1200:00: i2c_hid_set_power [ 23.393257] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 00 08 [ 23.393795] i2c_hid i2c-ELAN1200:00: i2c_hid_get_report [ 23.393797] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 32 02 06 00 [ 23.394166] i2c_hid i2c-ELAN1200:00: i2c_hid_get_report [ 23.394168] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 32 02 06 00 [ 23.394533] i2c_hid i2c-ELAN1200:00: i2c_hid_get_report [ 23.394535] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 36 02 06 00 [ 23.402138] i2c_hid i2c-ELAN1200:00: i2c_hid_get_report [ 23.402141] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 3d 02 06 00 [ 23.402693] input: ELAN1200:00 04F3:3067 Touchpad as /devices/pci:00/:00:17.0/i2c_designware.0/i2c-6/i2c-ELAN1200:00/0018:04F3:3067.0002/input/input15 [ 23.402863] hid-multitouch 0018:04F3:3067.0002: input,hidraw1: I2C HID v1.00 Mouse [ELAN1200:00 04F3:3067] on i2c-ELAN1200:00 [ 23.402871] i2c_hid i2c-ELAN1200:00: i2c_hid_set_or_send_report [ 23.402873] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 33 03 06 00 05 00 03 03 00 [ 23.403252] i2c_hid i2c-ELAN1200:00: i2c_hid_set_power [ 23.403254] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 01 08 [ 23.680283] i2c_hid i2c-ELAN1200:00: i2c_hid_set_power [ 23.680287] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 00 08 [ 23.704187] i2c_hid i2c-ELAN1200:00: i2c_hid_set_power [ 23.704192] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 01 08 [ 28.025702] i2c_hid i2c-ELAN1200:00: i2c_hid_set_power [ 28.025707] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 00 08 [ 28.056235] i2c_hid i2c-ELAN1200:00: i2c_hid_set_power [ 28.056240] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 01 08 [ 34.948700] i2c_hid i2c-ELAN1200:00: i2c_hid_set_power [ 34.948704] i2c_hid i2c-ELAN1200:00: __i2c_hid_command: cmd=05 00 00 08 If to move the cursor using touchpad: [ 272.963316] i2c_hid i2c-ELAN1200:00: input: 10 00 04 03 14 04 fb 04 db 6e 01 00 11 44 00 00 [ 272.964061] i2c_hid i2c-ELAN1200:00: input: 10 00 04 03 14 04 fb 04 99 6f 01 00 15 44 00 00 [ 272.966953] i2c_hid i2c-ELAN1200:00: input: 10 00 04 03 27 04 f3 04 b7 6f 01 00 15 44 00 00 [ 272.973747] i2c_hid i2c-ELAN1200:00: input: 10 00 04 03 39 04 e9 04 fd 6f 01 00 15 44 00 00 [ 272.981365] i2c_hid i2c-ELAN1200:00: input: 10 00 04 03 4f 04 dc 04 43 70 01 00 15 54 00 00 [ 272.995426] i2c_hid i2c-ELAN1200:00: input: 10 00 04 03 93 04 b3 04 cf 70 01 00 17 44 00 00 [ 273.002832] i2c_hid i2c-ELAN1200:00: input: 10 00 04 03 c4 04 94 04 15 71 01 00 17 54 00 00 [ 273.018064] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/82) [ 273.024831] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/82) [ 273.032363] i2c_hid i2c-ELAN1200:00: input: 10 00 04 03 7d 05 35 04 2d 72 01 00 17 54 00 00 [ 273.046457] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/82) [ 273.053332] i2c_hid i2c-ELAN1200:00: input: 10 00 04 03 ff 05 f7 03 ff 72 01 00 17 44 00 00 [ 273.060793] i2c_hid i2c-ELAN1200:00: input: 10 00 04 03 1d 06 e2 03 45 73 01 00 17 44 00 00 [ 273.067541] i2c_hid i2c-ELAN1200:00: input: 10 00 04 03 49
