[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
** Changed in: linux (Fedora) Status: Unknown => Won't Fix ** Changed in: linux (Fedora) Importance: Unknown => Undecided -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Fix Released Status in linux source package in Trusty: Fix Released Status in linux source package in Utopic: Fix Released Status in linux source package in Vivid: Fix Released Status in linux package in Fedora: Won't Fix Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a "AlpsPS/2 ALPS DualPoint TouchPad". This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I wanted to say thank you to all and Pali, Hans, Dmitry and Kamal in particular for creating and pushing the patches through. The patch has landed in a recent trusty update with kernel 3.16.0-45-generic. The situation is markedly better now, and no freeze anymore and dmesg unless I return from suspend. I am still experiencing some issues though with the Alps touchpad (Dell E6540, with latest BIOS A15, Trusty latest updates), though these issues do not show up in dmesg. I am entering a new separate ticket.: https://bugs.launchpad.net/ubuntu/+source/linux-lts-utopic/+bug/1480615 For reference, the touchpad works only on the single window. Going to a VT with ctrl-alt-f1 and back to ctrl-alt-f7 restores things. No dmesg nor syslog show up so this may be an X issue instead. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Fix Released Status in linux source package in Trusty: Fix Released Status in linux source package in Utopic: Fix Released Status in linux source package in Vivid: Fix Released Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
According to the page linked below, BIOS A14 fixes Linux keyboard issues... there is no mention of Trackpad problems, very strange http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=0P7G1 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Confirmed Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Just upgraded my E7440 to A14. The keyboard still has problem with bouncing (hit a key and it could result in 2-3 entries of the same key registered), I still need to have a delay for Bounce Keys in Universal Access. I haven't had any random mouse jumping with the touchpad since adding the psmouse.resetafter=1 as suggested by #5 (and possibly with recent kernel updates). With the A14 BIOS, I don't have random touchpad jumping without that boot param, even when holding down a key (Shift/Ctrl/Alt) while moving the mouse. However, I've noticed that dmesg has a lot more lost sync at byte 1 messages comparing to having psmouse.resetafter=1 param, so I just put it back in. In short, I can't tell if the A14 update helps at all on the erratic touchpad problem. It doesn't offer any advantage for me, even for the bounce key problem they claimed to fix. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Confirmed Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Hi, I have the mouse jumping problem. I usually use the TrackPoint. Latitude E5440 BIOS: A10 Linux: 3.13.0-37-generic #64-Ubuntu syslog: [38234.797838] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 [38234.800971] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. [38234.828719] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 [38234.838318] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. [38234.839346] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 [38234.840408] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 [38234.841446] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 [38234.850882] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. [38234.851904] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 [38234.852961] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 [38234.854006] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 [38234.865111] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Confirmed Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Upgrading the BIOS to version A14 solved the problem for me: I still see psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. but no erratic movement. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Confirmed Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Rob, a forum, and more specifically Dell's forum, is the wrong venue for this issue, and simply not helpful. If you want to be helpful, please do as previously requested of you in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/83 . -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Incomplete Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
On Friday 02 January 2015 11:56:09 Christopher M. Penalver wrote: Rob: So what I'm doing is more purposeful than nagging people about opening a new bug report with info that you already have. Spamming everyone with comments about a forum post is not helping here. As well, nobody has the information previously requested from you, as you didn't file a new report. Christopher, spamming everyone without your useless posts about duplicating same bug is even less useless. *IF* it is a BIOS/firmware/EC bug there is no point in opening yet another bug report for an issue that can't be resolved in Linux! Then you don't understand how linux kernel development works. And you Christopher do not know how linux kernel development works too! *NOBODY* in linux kernel development want from users to open duplicate bug reports. On select occasions, linux kernel engineers (not Dell employees) have implemented patches that WORKAROUND buggy, and outdated BIOS and hardware firmware. Citation needed (TM). Who and how implemented WORKAROUND for outdated BIOS? And what is outdated BIOS?? Btw, *I* am that developer who implemented WORKAROUND for current situation and sent patch to upstream kernel (which is now part of 3.18 release). But it has nothing with BIOS and there are no outdated BIOS versions. If you still do not understand this problem reported in this (and more other!) bugs happens on all Latitude Exx40 machines with any BIOS version. I'm fed up with you. You just spam bug reports, bitching on users who reported serious and critical problems, you did not helped with *anything* and also you did not implemented any fix for this problem. Sorry but *all* your comments in this (and others too) are totally useless. It did not helped me or other people who wanted to fix this problem. What you have done is just fed up users and forced them to not report bugs anymore because it is useless... However, by not filing a report, you are robbing developers to track the true impact this has, all the hardware permutations that may be affected, and the opportunity to review your hardware specifically (marking yourself affected, or making Me too! comments is useless here as it's not verifiable by anyone). As well, you are just adding comment noise that isn't contributing towards having the issue addressed. By not doing as previously requested, you are only delaying your own problem from being addressed. Addressed to whom? In last year nobody else provided any fix for this bug. So what are you trying to do? We already know that this problem is *same* for all Exx40 laptops and affect all people. And posts me too just say that this problem happens really on all those laptops and with all BIOS versions. -- Pali Rohár pali.ro...@gmail.com -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Incomplete Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Rob: So what I'm doing is more purposeful than nagging people about opening a new bug report with info that you already have. Spamming everyone with comments about a forum post is not helping here. As well, nobody has the information previously requested from you, as you didn't file a new report. *IF* it is a BIOS/firmware/EC bug there is no point in opening yet another bug report for an issue that can't be resolved in Linux! Then you don't understand how linux kernel development works. On select occasions, linux kernel engineers (not Dell employees) have implemented patches that WORKAROUND buggy, and outdated BIOS and hardware firmware. However, by not filing a report, you are robbing developers to track the true impact this has, all the hardware permutations that may be affected, and the opportunity to review your hardware specifically (marking yourself affected, or making Me too! comments is useless here as it's not verifiable by anyone). As well, you are just adding comment noise that isn't contributing towards having the issue addressed. By not doing as previously requested, you are only delaying your own problem from being addressed. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Incomplete Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Pali, thanks for the quick follow up. First, I never claimed this was a BIOS issue. Second, if a developer advises they don't want potential duplicates filed, as you have, then I defer to this preference. However, this is contrary to the preference documented by the Ubuntu Kernel Team regarding potential duplicates. Despite this, could you please comment to the current progress of this issue for folks still reporting problems here? Thank you for your understanding. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Confirmed Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Christopher, Dell community forum is monitored by Dell employees that can pass the info to their engineering team so that they can investigate this further. So what I'm doing is more purposeful than nagging people about opening a new bug report with info that you already have. *IF* it is a BIOS/firmware/EC bug there is no point in opening yet another bug report for an issue that can't be resolved in Linux! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Incomplete Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Confirmed Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Hey guys, Please share your experience with Dell here: http://en.community.dell.com/support-forums/laptop/f/3518/t/19612640 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Incomplete Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I have the same issue with Ubuntu 14.04 and an E7440. The problem does not exist at all on Windows 7, using any BIOS I have tried (A05, A08, A10). That would seem to indicate that it is a driver issue, or can be solved by the driver. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Incomplete Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
cometdog, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports https://wiki.ubuntu.com/Kernel/Policies/DuplicateBugs Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. As well, please do not announce in this report you created a new bug report. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Incomplete Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Well that's just silly at this point Christopher... unsubscribing from this bug. You have many dupes of E7440 as it is. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in linux package in Ubuntu: Incomplete Status in linux package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I'm having the same problem with Ubuntu 14.04 and an E7440 laptop. I've raised https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1396816 using `ubuntu-bug linux` and added Christopher as a watcher -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Status in “linux” package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
@James, I'm not sure what you are expecting to be done but the patches to work around this (resync should be less frequent now) are in 3.18rc5 and should eventually hit -stable. Since this is likely to be a EC/BIOS/firmware bug if you want Dell to solve this issue, create a thread here: http://en.community.dell.com/support-forums/laptop/f FYI, I downgraded to A05 from A07 (Latitude E6440) and this issue happens less frequently now. There's another user that report the same thing. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Status in “linux” package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Hi guys, Pali told me that the patches to work around this issue are in 3.18 rc5. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Status in “linux” package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Pali, can you build a kernel for Ubuntu that integrate your workaround/patch so we can test it? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Status in “linux” package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
** Bug watch added: Red Hat Bugzilla #1145954 https://bugzilla.redhat.com/show_bug.cgi?id=1145954 ** Also affects: linux (Fedora) via https://bugzilla.redhat.com/show_bug.cgi?id=1145954 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Status in “linux” package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
If anyone else is looking for the thread on the input ML regarding this issue: http://www.spinics.net/lists/linux-input/msg33751.html So for now we have a workaround but having to wait ~ 1s for the touchpad to reconnect is an annoyance. For me it looks like this problem only manifest itself on linux and yet it seems to be a BIOS/firmware/something else bug? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Status in “linux” package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Rob, see my comments #70. But Christopher already told us to not use this bug tracker, so I will not provide here more info anymore. Watch LKML for new patches. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Status in “linux” package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Rob, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports https://wiki.ubuntu.com/Kernel/Policies/DuplicateBugs Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. As well, please do not announce in this report you created a new bug report. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Status in “linux” package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Pali, if you would care to read https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/73 I've never said to not use Launchpad, a development platform and bug tracker, as a bug tracker. Again what I said was file a new report if your problem addressed in Ubuntu. As well, please see https://wiki.ubuntu.com/Kernel/Policies/DuplicateBugs . -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Status in “linux” package in Fedora: Unknown Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Øyvind, where did you find BIOS A11 for E7440 ? I'm not able to find it (want to update my E7440). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Ok, sorry for my post #78 I found it on the US site (I am searching on the French one at 1st). I have flashed the A11 even if it doesn't fix this specific problem ... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Øyvind Stegard, please again see https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/66 . Pali / Colin Taylor, thank you for your comment. Unfortunately, this bug report is not scoped to you, or your problem. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. As well, please do not announce in this report you created a new bug report. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
On Friday 17 October 2014 19:58:54 Christopher M. Penalver wrote: Unfortunately, this bug report is not scoped to you, or your problem. What?? Sorry I do not want to spam this bug tracker, but there are plenty people who have this and *same* problems on their Latitude Exx40 laptops. Or I missed something? So your hardware and problem may be tracked, could you please file a new report Did I understand correctly that you want that I should open new duplicate bug about existing problem which is already tracked in bug tracker? Why should I do that? And my last question, how do you want to fix this problem? do you have any idea what cause generating invalid packets? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Pali, until you have filed a new report there is nothing else anyone can do to address your issue. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Christopher, I have the issue in this bug – there is no doubt. Can you please explain what value there will be in another duplicate bug report ? I shall refrain from comments that are off-topic for *this* bug, like the keyboard-repeats, which may or may not be related. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Sorry, didn't intend to conflate multiple issues. Duplicate bug report here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1382702 I kind of agree this seems kind of silly. Also, as this is a kernel driver bug, isn't this highly dependent on the version of the kernel you're running? I'm running the mainline kernel to get support for other features I want, so a fix on this version isn't going to help me all that much. Submitting a bug just so it can be marked a duplicate seems silly. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Anyway, to prevent random cursor movement and random mouse clicks you can force psmouse driver to reset ALPS device immediately after first invalid packet. It can be done with: $ echo 1 /sys/module/psmouse/drivers/serio:psmouse/serio1/resetafter -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Why is this bug still in state incomplete?? What is there missing? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Still a problem with latest BIOS A11 released by Dell a day ago. Just to keep the bug alive, because it very much is. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
The problem with resetafter is that it causes the CPU to thrash given how often the driver gets out of sync. I tried doing that on my system, and it made it completely unusable (could barely type enough characters to update modprobe and regenerate initram. So far I've been living with loading the driver as proto=exps. I don't really use / want to use the touchpad itself, so the loss of functions doesn't matter as much to me. I do care, however, that in this mode, the kernel sees both devices as a single basic mouse, so I can't disable the touchpad to prevent accidental hits. Sad to hear that A11 hasn't changed anything; I've been holding off upgrading the BIOS as I worry about bricking the system. Does it fix anything? The keyboard repeat? Does anyone know if that is related to this or not? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Leho Kraav, regarding your comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/67 : I'm not actually on Ubuntu. Then it's not actually helpful to make a Me too! comment here. Just reporting now that the bug is still there on vanilla 3.16.1 kernel. Unfortunately, what you are reporting is useless. However, in order to report something useful, you would want to do what was previously, and fully documented to you (live environment is fine in order to not disrupt your current install) and/or report the issue to the bug tracker of whatever distro you are using. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I'm not actually on Ubuntu. Perhaps some of the other guys can provide the reports. Just reporting now that the bug is still there on vanilla 3.16.1 kernel. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I have a Dell Latitude E7240 with the same problem of erratic mouse jumps and clicks, reported in the logs as: psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 psmouse serio1: GlidePoint at isa0060/serio1/input0 - driver resynced. I tried booting with i8042.reset, which did not help. However, the odd thing is that I plugged in a USB mouse and, after having removed it, the 'mouse jumps' behaviour stopped. I've also lost two-finger scrolling. The plugged-in mouse was: input: Microsoft Microsoft® 2.4GHz Transceiver v5.0 as /devices/pci:00/:00:14.0/usb1/1-2/ 1-2:1.0/0003:045E:074F.0003/input/input21 hid-generic 0003:045E:074F.0003: input,hidraw2: USB HID v1.11 Mouse [Microsoft Microsoft® 2.4GHz Transceiver v5.0] on usb-:00:14.0-2/input0 synclient returns: VertTwoFingerScroll = 1 Notice that the mouse wheel scrolling was also very erratic, but it was an old device and it might have been broken. Anyhow, this makes me think the lost sync problem might be related to some sort of multi-touch situation where one finger on the trackpad is wrongly interpreted as two and odd behaviour follows. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Might be related to Lorenzo's thought: the random jumping and clicking only happen when the touchpad is treated as touchpad. I haven't had any problem when loading the touchpad driver as a simple mouse (no scrolling, tapping, multitouch, ... for the touchpad): sudo modprobe -r psmouse sudo modprobe psmouse proto=imps I also found that whenever the touchpad started behaving badly (lots of lost sync messages), reloading the driver seems to reset it back to be good for a long while: sudo modprobe -r psmouse sudo modprobe psmouse About keyboard input, it might be hardware (pretty common for Dell). I have an E6440 that I can easily reproduce the key repititions by hitting the keys in a certain way (e.g. tapping a key straight down lightly while relaxing my finger). It looks a lot like the bounce effect in the old desktop keyboards, perhaps Dell didn't put in good-enough bounce-filtering. I can reproduce the same problem in Windows and FreeDOS. My E7440 also had that problem initially (although not as easy to produce as the E6440), but not after Dell replaced the keyboard (together with the touchpad). One solution for the keyboard repetition is to set the Bounce rate: Universal Access Typing Bounce Keys Acceptance delay. You will have to experiment to find the right rate that work for you without missing intentional repetition (especially when smashing the keys when playing games). What works for my E6440 is to drag the delay all the way to shortest, then move the slider to the right (long) twice using the right arrow key. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Øyvind Stegard / Jeffrey Knockel / Leho Kraav / Ben Gamari / Lorenzo, thank you for your comment. Unfortunately, this bug report is not scoped to you, or your problem. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs sillyxone, please again see https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/53 . -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Anyone else experience stuck and repeating keyboard input when sync issues occur with the touchpad ? It seems to cause bad side effects with keyboard input here .. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Øyvind, I experienced that when I upgraded to BIOS A10 from A08. Fortunately, I was able to downgrade from A10 back to A08. I suspect that either A10 has an issue or it just pokes even harder at this bug than A08 did. (A10 cites Keyboard input improvement as one of its fixes, which is probably the relevant change.) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I am experiencing occasional ddouble keystrokes on A08. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Jeffrey Knockel jeff...@gmail.com writes: Øyvind, I experienced that when I upgraded to BIOS A10 from A08. Fortunately, I was able to downgrade from A10 back to A08. I suspect that either A10 has an issue or it just pokes even harder at this bug than A08 did. (A10 cites Keyboard input improvement as one of its fixes, which is probably the relevant change.) Yeah, probably when it started; I cannot remember the repeat problem from when the computer was new. And Keyboard input improvement fix on revision 10 of a BIOS scares me. Such basics, and yet they allow themselves to screw it up. I've sent a support request to Dell under warranty and told them to inform the BIOS team. Can't hurt, though not really expecting anything but a boiler plate response.. (I tried resetting BIOS by loading defaults, but I still have issues with repeating keys.) Øyvind -- Øyvind Stegard http://stegard.net/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I have also noticed repeated key presses running A10. I had chalked it up to an Xorg bug until I read this thread more carefully. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Latest BIOS (A10) for the E7440 does not help. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
@Allan Crooks (amcone): Do you mean acpi ec driver? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
@pali - I didn't write that message, I was forwarding the contents of the e-mail from Tommy Will, who was the author. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
There was some discussion about this bug on the linux.kernel.input group a few months ago - see the link in comment #47. There was an e-mail I did receive from Tommy Will which I thought was also posted to the newsgroup, but apparently not, so I'm going to include it here: Sorry for wait a long time. I investigated this issue and with my Dell Latitude D630 + Dock + External Rushmore device environment, I can reproduce it with a very low rate. psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 6 occurred after I continuously touch the touchpad for more than 5 minutes. However, it seems a bit difference from yours. Once my touchpad lost sync, it will recover immediately and will not occur until next 5 minutes. (From your mail, it seems much easier to reproduce) After that, I tried to investigate with my low reproduce rate environment. Here is what I have tried. 1) Log the raw data and locate why lost sync occurred. I found that when lost sync occurred, it first received several unknown packet that could not pass our packet valid logic. I asked our H/W team member to check if it maybe our device's potential bug or a hidden mode, but got the answer with NO. Our F/W did not ever design such packet format and they never saw that. (Please see my attached picture) 2) In order to know where such weird packet comes, I used a tool to capture the raw PS/2 data sent from touchpad. However, as long as I connect the tool to debug, I can not reproduce the issue anymore : ( # I'm not familiar with H/W and have no idea why... So, in a word, I still can not prove that this weird packet does not come from our touchpad. And here is my guess. In laptop, there is a module called EC. It's main for coordinate the PS/2 data for both touchpad keyboard. I'm now wondering if it's a potential issue of Linux EC driver for E7440. Under some situation, maybe EC will forward wrong data to our input driver ? If so, that will be help to explain why I can almost not reproduce it on my side. Finally, when I investigate this issue, I found some initialization are no longer needed in latest Windows driver. Although I do not think it's the root cause of this time's issue, if it's lucky enough, it may have chance to reduce the reproduce rate. Please have a try if you have time On a sidenote, this problem seems to be worse on Ubuntu 14.04. ** Attachment added: Attachment given with quoted email https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+attachment/4131533/+files/LostSyncLog.png -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date:
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Adding another attachment from the quoted e-mail in previous comment. ** Attachment added: dell_e7440_investigation_v1.tar.gz https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+attachment/4131534/+files/dell_e7440_investigation_v1.tar.gz -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Dell E7440, Ubuntu 14.04 with latest updates (as of 6/11). The touchpad works fine normally, but when holding down a key (e.g. Ctrl, Shift, Alt, A, C, ...) and keeping the finger still on the touchpad, the mouse cursor jumping randomly up and down around its original location (within about 100 pixels most of the time, vertically only). Had the hardware replaced by Dell (mainboard, keyboard, and touchpad), problem is still there but less severe (only happen after some usage time, and the cursor jumping only within a few pixels). Another symptom is application get closed randomly while I was just moving the mouse cursor around using the touchpad. I always have tap-to- click disabled, so I'm not sure how this happened. But everytime it happens, I see these messages in dmesg: [38200.256430] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 [38200.257417] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 [38200.258472] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 [38200.261540] psmouse serio1: GlidePoint at isa0060/serio1/input0 - driver resynced. [38211.751168] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 [38211.752167] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 [38211.755260] psmouse serio1: GlidePoint at isa0060/serio1/input0 - driver resynced. [38211.756254] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 [38211.766268] psmouse serio1: GlidePoint at isa0060/serio1/input0 - driver resynced. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
sillyxone, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Description changed: - This is very similar to bug 1048258 - the mouse cursor keeps on jumping - around, and these messages appear in the log when it hapepns: - + The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: allanc 1852 F pulseaudio - /dev/snd/controlC0: allanc 1852 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC1: allanc 1852 F pulseaudio + /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.11.0-14-generic N/A - linux-backports-modules-3.11.0-14-generic N/A - linux-firmware 1.116 + linux-restricted-modules-3.11.0-14-generic N/A + linux-backports-modules-3.11.0-14-generic N/A + linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: The mouse cursor keeps on jumping around, and these messages appear in the log when it happens: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Finally ran ubuntu-bug and subscribed penalvch to it. Bug #1320022 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I have very same problem on my Dell Latitude E6440. Are there any news about this bug? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Pali, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Sorry, but I cannot use ubuntu-bug command, because of problem (see under). Please tell me what info do you need from me and I can provide it. But I really do not want to debug or hack that ubuntu-bug command... $ ubuntu-bug linux The program 'ubuntu-bug' is currently not installed. You can install it by typing: sudo apt-get install apport $ sudo apt-get install apport Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer required: sbsigntool efibootmgr secureboot-db shim Use 'apt-get autoremove' to remove them. Suggested packages: apport-gtk apport-kde The following packages will be REMOVED: grub-common grub-efi-amd64-bin grub-gfxpayload-lists grub-pc grub-pc-bin grub2-common shim-signed The following NEW packages will be installed: apport 0 upgraded, 1 newly installed, 7 to remove and 0 not upgraded. Need to get 148 kB of archives. After this operation, 14.4 MB disk space will be freed. Do you want to continue [Y/n]? n Abort. $ sudo aptitude install apport The following NEW packages will be installed: apport 0 packages upgraded, 1 newly installed, 0 to remove and 0 not upgraded. Need to get 148 kB of archives. After unpacking 999 kB will be used. The following packages have unmet dependencies: grub-common : Breaks: apport ( 2.1.1-0ubuntu1) but 2.0.1-0ubuntu17.6 is to be installed. The following actions will resolve these dependencies: Remove the following packages: 1) grub-common 2) grub-efi-amd64-bin 3) grub-gfxpayload-lists 4) grub-pc 5) grub-pc-bin 6) grub2-common 7) shim-signed $ sudo aptitude install apport The following NEW packages will be installed: apport 0 packages upgraded, 1 newly installed, 0 to remove and 0 not upgraded. Need to get 148 kB of archives. After unpacking 999 kB will be used. The following packages have unmet dependencies: grub-common : Breaks: apport ( 2.1.1-0ubuntu1) but 2.0.1-0ubuntu17.6 is to be installed. The following actions will resolve these dependencies: Remove the following packages: 1) grub-common 2) grub-efi-amd64-bin 3) grub-gfxpayload-lists 4) grub-pc 5) grub-pc-bin 6) grub2-common 7) shim-signedsudo aptitude install apport The following NEW packages will be installed: apport 0 packages upgraded, 1 newly installed, 0 to remove and 0 not upgraded. Need to get 148 kB of archives. After unpacking 999 kB will be used. The following packages have unmet dependencies: grub-common : Breaks: apport ( 2.1.1-0ubuntu1) but 2.0.1-0ubuntu17.6 is to be installed. The following actions will resolve these dependencies: Remove the following packages: 1) grub-common 2) grub-efi-amd64-bin 3) grub-gfxpayload-lists 4) grub-pc 5) grub-pc-bin 6) grub2-common 7) shim-signed Accept this solution? [Y/n/q/?] q Abandoning all efforts to resolve these dependencies. Abort. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Christopher, I would, but I have a hard time understanding why I should file an obvious duplicate bug report ? I have the same hardware as the reporter and the same errors. Also, the A08 BIOS is not outdated – there is nothing more recent available from Dell support. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Øyvind Stegard, I have been experiencing the same issues to those in #43 with the same laptop. See here for a report I filed a few months ago: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1272624 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Scott Hosking 1258...@bugs.launchpad.net writes: Øyvind Stegard, I have been experiencing the same issues to those in #43 with the same laptop. See here for a report I filed a few months ago: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1272624 Thanks, I subscribed to the bug. At least there seems to be some upstream activity on this: http://article.gmane.org/gmane.linux.kernel.input/34165/match=e7440+alps+tommy -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Experiencing this exact bug on clean 14.04 install (beta2, kernel 3 .13.0-21-generic) on a Dell E7440 with the latest A08-bios. In fact, the pointer sometimes goes crazy and spews spurious input events all over the desktop (including pasting stuff into terminals, etc.). Usually it just momentarily freezes. All this accompanied by the same psmouse kernel log messages that this bug report describes. dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 07F3F4 synaptics: AlpsPS/2 ALPS DualPoint TouchPad: Vendor 0x2 Product 0x8 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Øyvind Stegard, could you please file a new report via a terminal and please feel free to subscribe me to it: ubuntu-bug linux ** Tags removed: latest-bios-a06 ** Tags added: bios-outdated-a08 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I'm also have this issue with a Dell Latitude E6540 running 14.04 dev. I'll file a new report also. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
When trying to run ubuntu-bug linux I get an error message, This is not an official Ubuntu package so I guess I'll hold off until I can upgrade to the newest beta. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
nickez, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu (not Debian) by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Same issue with 3.14-rc5. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I have the same problem on Debian 7 wheezy with (experimental kernel) 3.13.1-686-pae. This is not just an ubuntu issue. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Allan Crooks, I wouldn't engage upstream quite yet, as this still hasn't been bisected as requested in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/18 , the latest mainline kernel hasn't been tested, and upstream prefers to see bug reports in a specific format that you may not have followed. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Having issues here too, I'll second Allan in saying anything I can do to expedite a resolution for this please let me know as this is becoming a common device on Dell's business range laptops. Running a Dell Latitude 3300 which displays the erratic pointer behavior xinput --list --short ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ AlpsPS/2 ALPS GlidePoint id=12 [slave pointer (2)] ⎜ ↳ PS/2 Mouse id=13 [slave pointer (2)] ⎜ ↳ USB Optical Mouse id=15 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Power Button id=8 [slave keyboard (3)] ↳ Sleep Button id=9 [slave keyboard (3)] ↳ Laptop_Integrated_Webcam_HD id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)] ↳ Dell WMI hotkeys id=14 [slave keyboard (3)] I can confirm that Marc's temp work around in #28 helps make the scrolling that bit smoother but it is not perfect and it results in miss clicks when typing. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I've posted in gmane.linux.kernel.input group (or is it just linux.kernel.input?) about a week ago without a reply. My feeling is that this is a kernel bug, rather than specifically an Ubuntu one. But I don't know how to get the attention of the correct people to help fix it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
following up on #32, I may have been a little premature the mouse is still a little jerky, but better than Ubuntu 13.10. However, it could still do with some tweaking to be as smooth as Windows 7 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Is this still an issue? I'm happy to file a new bug report if you could tell me what you mean by an Ubuntu repository kernel. Would it be helpful if I sent a report from a USB live instance of a 14.04 daily image? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Scott Hosking, USB live is fine. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I've produced a bug report here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1272624 The touchpad doesn't seems to jerk now in Ubuntu 14.04 alpha. (as an aside, the wifi on/off switch and sound now also both work out- of-the-box) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I have been following this thread over the past couple of weeks and tried several things, including what's outlined in comment #5. I found that running: modprobe -r psmouse modprobe psmouse proto=bare solves the issue for me. However the caveat is that you don't have access to advanced touchpad features like scrolling. The other effect of the above is that both track point and touchpad are active. I only use the track point. Since I constantly brush against the touchpad, I am still looking for a way to disable this. With the settings above, I can no longer disable the touchpad via System Settings... Mouse and Touchpad. So, if anyone knows how to do that Oh, to make the above changes permanent, create a file called /etc/modprobe.d/47440-mouse.conf with the content: options psmouse proto=bare I hope this helps someone. Marc. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Marc, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Would it be fair to say that this issue should be raised directly with the gmane.linux.kernel.input group to make progress? @Carl W - You might possibly find the tip in comment 5 useful to stop the jumpiness of the pointer. Alternatively, you could use a much older kernel which will use the generic mouse drivers rather than specific touchpad ones (you will lose functionality if you do that, however). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I'm having the same problems after a fresh install of Ubuntu 13.10 on a E7440. I get similar system log messages. Kernel: 3.11.0-14-generic So there's currently no workaround for this, or is there? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Carl W, thank you for your comment. So your hardware may be tracked, could you please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. Helpful bug reporting tips: https://help.ubuntu.com/community/ReportingBugs -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
, thank you for your comment. So your hardware may be tracked, could you please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. Helpful bug reporting tips: https://help.ubuntu.com/community/ReportingBugs -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Allan Crooks, thank you for performing the requested tests. The next step would be to fully commit bisect from 3.5.0-30 to 3.5.0-31, in order to find the offending commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#Commit_bisecting_Ubuntu_kernel_versions ? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Just based on the last test that I did, it would seem that the drivers in use in kernel 3.5.0-31 are different to the generic mouse ones in kernel 3.5.0-30 (looking at the output from xinput) - rather than that a bug was introduced into the same set of drivers. If the generic mouse drivers work and the Alps-specific drivers cause problems - I'm not sure how it would help to bisect the commits; you would either have to revert to the generic drivers as a solution or try to debug the Alps driver without having a previous working version of those drivers as a starting point for investigation. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Allen Crooks, bisecting would provide the commit that caused this regression in functionality (introduction of buggy alps driver for you hardware). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
There's no actual regression though because, although the generic mouse driver doesn't have the sync issue, using it is even worse since it doesn't expose any touchpad-specific functionality. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Jeffrey Knockel, thank you for your comments. As Allen Crooks is the original reporter, I would like to let him decide which he would prefer. Thank you for your understanding. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
As Allen Crooks is the original reporter, I would like to let him decide which he would prefer. What I would prefer? What are my choices? I'd prefer to be able to use the touchpad-specific driver without any sync issue. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I tried using the kernel version that came with the released version of 12.04 (on an original install base of 12.04.3), but that seemed to cause stability problems. So instead, I installed the original version of 12.04, and that seemed to work without reporting any problems. I then installed 12.04.2 without applying any updates, and that also seemed to work. So using the 3.5.x releases (I forget which version 12.04.2 uses by default), I started bisecting to try and find out which version seemed to introduce the problem. I was able to find various releases where the bug didn't seem to exhibit itself after continued use: - 3.5.0-23 - 3.5.0-27 - 3.5.0-31 And various versions where it did: - 3.5.0-32 - 3.5.0-34 - 3.5.0-44 Tailing kern.log using the 3.5.0-32 kernel: Dec 21 23:47:00 wyvern kernel: [8.931123] input: HDA Intel PCH Mic as /devices/pci:00/:00:1b.0/sound/card1/input10 Dec 21 23:47:00 wyvern kernel: [8.931174] input: HDA Intel PCH Front Headphone as /devices/pci:00/:00:1b.0/sound/card1/input11 Dec 21 23:47:00 wyvern kernel: [8.931211] input: HDA Intel PCH Line Out as /devices/pci:00/:00:1b.0/sound/card1/input12 Dec 21 23:47:17 wyvern kernel: [ 25.264221] audit_printk_skb: 39 callbacks suppressed Dec 21 23:47:17 wyvern kernel: [ 25.264224] type=1400 audit(1387669637.133:24): apparmor=DENIED operation=open parent=1 profile=/usr/lib/telepathy/mission-control-5 name=/usr/share/gvfs/remote-volume-monitors/ pid=2084 comm=mission-control requested_mask=r denied_mask=r fsuid=1000 ouid=0 Dec 21 23:49:21 wyvern kernel: [ 149.924471] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:49:21 wyvern kernel: [ 149.927574] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 21 23:49:21 wyvern kernel: [ 149.938434] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:49:21 wyvern kernel: [ 149.939441] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:49:21 wyvern kernel: [ 149.950001] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 21 23:49:53 wyvern kernel: [ 181.549147] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:49:53 wyvern kernel: [ 181.552185] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 21 23:49:53 wyvern kernel: [ 181.553205] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:49:53 wyvern kernel: [ 181.560211] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 21 23:49:53 wyvern kernel: [ 181.594732] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:49:53 wyvern kernel: [ 181.604921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 21 23:51:01 wyvern kernel: [ 249.472364] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:51:01 wyvern kernel: [ 249.473373] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:51:01 wyvern kernel: [ 249.474353] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:51:01 wyvern kernel: [ 249.477379] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 21 23:51:42 wyvern kernel: [ 290.179193] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:51:42 wyvern kernel: [ 290.182195] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 21 23:51:42 wyvern kernel: [ 290.183196] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:51:42 wyvern kernel: [ 290.190199] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 21 23:51:42 wyvern kernel: [ 290.191148] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 21 23:51:42 wyvern kernel: [ 290.194195] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. ^C allanc@wyvern:~$ uname -a Linux wyvern 3.5.0-32-generic #53~precise1-Ubuntu SMP Wed May 29 20:33:37 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux I was about to say that 3.5.0-32 seemed to be the first version I could recreate the bug in, but in the time that I've been writing this comment, I've encountered the lost sync error using the 3.5.0-31 kernel (it's taken nearly an hour of uptime and continual use to stumble across it). I'll carry on bisecting it. It's anecdotal, but it did seem that kernels which were 3.5.0-32 or later were able to trigger the bug much quicker than the earlier kernel versions I was testing with. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Allan, do the older kernels that don't seem to exhibit the bug recognize the touchpad as a touchpad? For instance, with the older kernels that don't seem to exhibit the bug, does the 'xinput' command list a generic mouse instead of what's normally listed as your touchpad? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Tested it in the same way on Precise as described in comment 9, same results.. Again - tailing kern.log: Dec 20 23:50:17 wyvern kernel: [ 108.890147] EXT4-fs (sda5): recovery complete Dec 20 23:50:17 wyvern kernel: [ 108.892446] EXT4-fs (sda5): mounted filesystem with ordered data mode. Opts: (null) Dec 20 23:50:28 wyvern kernel: [ 119.538013] EXT4-fs (sda6): mounted filesystem with ordered data mode. Opts: (null) Dec 20 23:50:29 wyvern kernel: [ 120.258157] EXT4-fs (sda8): mounted filesystem with ordered data mode. Opts: (null) Dec 21 00:00:29 wyvern kernel: [ 720.188040] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 Dec 21 00:00:29 wyvern kernel: [ 720.189023] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 Dec 21 00:00:29 wyvern kernel: [ 720.190027] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 Dec 21 00:00:29 wyvern kernel: [ 720.193062] psmouse serio1: GlidePoint at isa0060/serio1/input0 - driver resynced. ^C allanc@wyvern:~$ uname -a Linux wyvern 3.8.0-34-generic #49~precise1-Ubuntu SMP Wed Nov 13 18:05:00 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Allan Crooks, thank you for performing the requested test. For regression testing purposes, would you mind testing a far earlier kernel series (3.2.x) following https://wiki.ubuntu.com/Kernel/KernelBisection#Bisecting_Ubuntu_kernel_versions ? ** Tags added: raring -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Updated the BIOS as you suggested. From the terminal: allanc@wyvern:~$ sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date A06 12/05/2013 allanc@wyvern:~$ uname -a Linux wyvern 3.13.0-031300rc3-generic #201312061335 SMP Fri Dec 6 18:37:23 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux And looking at the logs after a while: Dec 18 12:24:23 wyvern kernel: [ 7576.635161] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 Dec 18 12:24:23 wyvern kernel: [ 7576.635165] psmouse serio1: issuing reconnect request Dec 18 12:32:14 wyvern kernel: [ 8048.029215] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 Dec 18 12:32:14 wyvern kernel: [ 8048.029218] psmouse serio1: issuing reconnect request Dec 18 12:42:03 wyvern kernel: [ 8636.722053] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1 Dec 18 12:42:03 wyvern kernel: [ 8636.722056] psmouse serio1: issuing reconnect request I'm using the latest kernel (as suggested in comment 3) and the resetafter parameter (as suggested in comment 5). I find it difficult to recreate on demand. I managed to see those errors within half an hour of resuming the laptop from suspend. I didn't see any such messages in the log while I was testing prior to putting it on standby, and I haven't seen any messages a while after resuming. I'll test with it more. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
** Tags removed: bios-outdated-a06 ** Tags added: latest-bios-a06 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
I've disabled suspend on the laptop and continued to use the laptop so that even the screensaver doesn't kick in. I've also removed resetafter kernel parameter. I booted the laptop with both kernels, ran tail -f /var/log/kern.log in a terminal and left it running until I saw error messages (and when I did, I ran uname -a to ensure I was running with the right kernel): Running with Saucy's kernel: Dec 18 23:46:52 wyvern kernel: [ 12.393384] wlan0: associated Dec 18 23:46:52 wyvern kernel: [ 12.393405] IPv6: ADDRCONF(NETDEV_CHANGE)r wlan0: link becomes ready Dec 18 23:51:35 wyvern kernel: [ 295.053094] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 18 23:51:35 wyvern kernel: [ 295.054161] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 18 23:51:35 wyvern kernel: [ 295.055173] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 18 23:51:35 wyvern kernel: [ 295.058165] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. ^C allanc@wyvern:~$ uname -a Linux wyvern 3.11.0-14-generic #21-Ubuntu SMP Tue Nov 12 17:04:55 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux And running with the mainline kernel: Dec 18 22:45:38 wyvern kernel: [ 568.646133] wlan0: associated Dec 18 23:37:13 wyvern kernel: [ 3662.160891] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 18 23:37:13 wyvern kernel: [ 3662.161842] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 18 23:37:13 wyvern kernel: [ 3662.162845] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 18 23:37:13 wyvern kernel: [ 3662.165944] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. ^C allanc@wyvern:~$ uname -a Linux wyvern 3.13.0-031300rc3-generic #201312061335 SMP Fri Dec 6 18:37:23 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions --
[Kernel-packages] [Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Allan Crooks, thank you for providing the requested information. Did this problem not occur in a release prior to 13.04? ** Tags removed: kernel-bug-exists-upstream ** Tags added: kernel-bug-exists-upstream-v3.13-rc3 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: Dell Latitude E7440 ALPS touchpad keeps having state reset
Allan Crooks, as per http://www.dell.com/support/drivers/us/en/19/Product/latitude-e7440-ultrabook an update is available for your BIOS (A06). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Tags added: bios-outdated-a06 ** Changed in: linux (Ubuntu) Importance: Undecided = Medium ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete ** Summary changed: - Dell Latitude E7440 ALPS touchpad keeps having state reset + [Dell Latitude E7440] ALPS touchpad keeps having state reset -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: [Dell Latitude E7440] ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Incomplete Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: Dell Latitude E7440 ALPS touchpad keeps having state reset
This sync issue with the E7440 touchpad can cause spurious clicks too. One thing that I found helps is to add psmouse.resetafter=1 to GRUB_CMDLINE_LINUX_DEFAULT in /etc/default/grub (and then run update- grub and reboot). This will cause the driver to reset when it loses sync, causing the touchpad to stop working for a few moments, but typically avoiding spurious movement and clicking. This will also cause your dmesg logs to look like this instead: [ 2571.411451] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 [ 2571.411456] psmouse serio1: issuing reconnect request [ 6112.042246] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 [ 6112.042260] psmouse serio1: issuing reconnect request . . . -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: Dell Latitude E7440 ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Confirmed Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1258837] Re: Dell Latitude E7440 ALPS touchpad keeps having state reset
Tested with the newer kernel - running uname -a gives me: Linux wyvern 3.13.0-031300rc3-generic #201312061335 SMP Fri Dec 6 18:37:23 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux And in the logs: Dec 10 01:01:59 wyvern kernel: [ 814.172751] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 10 01:01:59 wyvern kernel: [ 814.173731] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 10 01:01:59 wyvern kernel: [ 814.174728] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 10 01:01:59 wyvern kernel: [ 814.177790] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 10 01:14:28 wyvern kernel: [ 1562.691448] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 6 Dec 10 01:14:28 wyvern kernel: [ 1562.702058] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. I didn't get much of the jumping around behaviour - in fact, I didn't realise that anything was wrong in that sense until I looked in the logs. Also, a later message talked about losing sync at byte 6 (rather than at byte 1, which is the usual message). It's difficult to recreate the bug on demand, so I normally just have to use the system normally for a while until something happens. ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1258837 Title: Dell Latitude E7440 ALPS touchpad keeps having state reset Status in “linux” package in Ubuntu: Confirmed Bug description: This is very similar to bug 1048258 - the mouse cursor keeps on jumping around, and these messages appear in the log when it hapepns: Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1 Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced. The touchpad is recognised as a AlpsPS/2 ALPS DualPoint TouchPad. This is occurring with Ubuntu 13.10, though I have also seen this behaviour in the version of Linux Mint based on Ubuntu 13.04. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: allanc 1852 F pulseaudio /dev/snd/controlC0: allanc 1852 F pulseaudio Date: Sat Dec 7 22:19:22 2013 HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec InstallationDate: Installed on 2013-12-07 (0 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E7440 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 07F3F4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
