[Kernel-packages] [Bug 1581814] Re: can't start bluetooth
I think the solution to this bug is systemctl enable bluetooth You have to enter your password 4-5 times and then reboot. It worked for me. can someone else try it to confirm on Asus laptops with this bug? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1581814 Title: can't start bluetooth Status in linux package in Ubuntu: Confirmed Bug description: Bluetooth works (Asus Zenbook UX301LA) neither on Ubuntu 16.04 nor Linux Mint 17.3 (both systems updated). Bluetooth used to work on previous versions of Ubuntu and Mint. The Asus is two year-old and a quick look inside the pc shows no sign of dirt. It doesn't seem possible to remove the wireless card without resorting to wire-cutting + soldering. the following occurs: 1) with wifi enabled (wifi works perfectly): a) icon in taskbar is grayed out; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>both bluetooth and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. 2) with wifi disabled and after re-booting Asus: a) icon in taskbar lits up; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>bluetooth appears as "on" and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. here are a couple of terminal outputs (if relevant, forgive my total ignorance on the subject): ubuntu-bug linux == ApportVersion = 2.14.1-0ubuntu3.19 == Architecture = amd64 == CurrentDesktop = X-Cinnamon == Date = Sat May 14 14:39:57 2016 == Dependencies = adduser 3.113+nmu3ubuntu3 apt-utils 1.0.1ubuntu2.13 base-passwd 3.5.33 busybox-initramfs 1:1.21.0-1ubuntu1 coreutils 8.21-1ubuntu5.4 cpio 2.11+dfsg-1ubuntu1.2 dbus 1.6.18-0ubuntu4.3 debconf 1.5.51ubuntu2 debconf-i18n 1.5.51ubuntu2 debianutils 4.4 : sudo iw dev wlan0 scan | grep -i "ds parameter set" [sudo] password for weword: DS Parameter set: channel 11 DS Parameter set: channel 1 DS Parameter set: channel 1 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 11 DS Parameter set: channel 36 cat /var/log/dmesg | grep "firmware version" [1.743848] psmouse serio4: elantech: assuming hardware version 4 (with firmware version 0x671f07) [3.527075] iwlwifi :02:00.0: loaded firmware version 25.17.12.0 op_mode iwlmvm additional info: I tried to update the bios - extracted the latest BIOS 207 (if I chose the right one in the first place) - onto flash card but Bios>Advanced>Start EasyFlash can't detect any file on my (FAT32-formatted) flash card. any idea? --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weword 1722 F pulseaudio /dev/snd/controlC1: weword 1722 F pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=8e1a6531-0abd-4022-a514-b51bf132748e InstallationDate: Installed on 2016-05-13 (2 days ago) InstallationMedia: Linux Mint 17.3 "Rosa" - Release amd64 20151128 Lsusb: Bus 001 Device 005: ID 03eb:8a0c Atmel Corp. Bus 001 Device 004: ID 1bcf:2987 Sunplus Innovation Technology Inc. Bus 001 Device 008: ID 8087:07dc Intel Corp. Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX301LA Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-32-generic root=UUID=53898d7a-d497-46ac-9b39-a6730acb2f39 ro quiet splash acpi_osi= vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-32.37~14.04.1-generic 3.19.8-ckt7 RelatedPackageVersions: linux-restricted-modules-3.19.0-32-generic N/A linux-backports-modules-3.19.0-32-generic N/A linux-firmware 1.127.22 Tags: rosa Uname: Linux 3.19.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/05/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX301LA.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX301LA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0
[Kernel-packages] [Bug 1581814] Re: can't start bluetooth
forgotten to add that it works following a fresh install of Linux Mint 17.3 and that it no longer work if I follow the "update manager" instructions to update the system. i don't know which package in the update causes the problem. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1581814 Title: can't start bluetooth Status in linux package in Ubuntu: Confirmed Bug description: Bluetooth works (Asus Zenbook UX301LA) neither on Ubuntu 16.04 nor Linux Mint 17.3 (both systems updated). Bluetooth used to work on previous versions of Ubuntu and Mint. The Asus is two year-old and a quick look inside the pc shows no sign of dirt. It doesn't seem possible to remove the wireless card without resorting to wire-cutting + soldering. the following occurs: 1) with wifi enabled (wifi works perfectly): a) icon in taskbar is grayed out; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>both bluetooth and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. 2) with wifi disabled and after re-booting Asus: a) icon in taskbar lits up; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>bluetooth appears as "on" and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. here are a couple of terminal outputs (if relevant, forgive my total ignorance on the subject): ubuntu-bug linux == ApportVersion = 2.14.1-0ubuntu3.19 == Architecture = amd64 == CurrentDesktop = X-Cinnamon == Date = Sat May 14 14:39:57 2016 == Dependencies = adduser 3.113+nmu3ubuntu3 apt-utils 1.0.1ubuntu2.13 base-passwd 3.5.33 busybox-initramfs 1:1.21.0-1ubuntu1 coreutils 8.21-1ubuntu5.4 cpio 2.11+dfsg-1ubuntu1.2 dbus 1.6.18-0ubuntu4.3 debconf 1.5.51ubuntu2 debconf-i18n 1.5.51ubuntu2 debianutils 4.4 : sudo iw dev wlan0 scan | grep -i "ds parameter set" [sudo] password for weword: DS Parameter set: channel 11 DS Parameter set: channel 1 DS Parameter set: channel 1 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 11 DS Parameter set: channel 36 cat /var/log/dmesg | grep "firmware version" [1.743848] psmouse serio4: elantech: assuming hardware version 4 (with firmware version 0x671f07) [3.527075] iwlwifi :02:00.0: loaded firmware version 25.17.12.0 op_mode iwlmvm additional info: I tried to update the bios - extracted the latest BIOS 207 (if I chose the right one in the first place) - onto flash card but Bios>Advanced>Start EasyFlash can't detect any file on my (FAT32-formatted) flash card. any idea? --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weword 1722 F pulseaudio /dev/snd/controlC1: weword 1722 F pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=8e1a6531-0abd-4022-a514-b51bf132748e InstallationDate: Installed on 2016-05-13 (2 days ago) InstallationMedia: Linux Mint 17.3 "Rosa" - Release amd64 20151128 Lsusb: Bus 001 Device 005: ID 03eb:8a0c Atmel Corp. Bus 001 Device 004: ID 1bcf:2987 Sunplus Innovation Technology Inc. Bus 001 Device 008: ID 8087:07dc Intel Corp. Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX301LA Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-32-generic root=UUID=53898d7a-d497-46ac-9b39-a6730acb2f39 ro quiet splash acpi_osi= vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-32.37~14.04.1-generic 3.19.8-ckt7 RelatedPackageVersions: linux-restricted-modules-3.19.0-32-generic N/A linux-backports-modules-3.19.0-32-generic N/A linux-firmware 1.127.22 Tags: rosa Uname: Linux 3.19.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/05/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX301LA.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX301LA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC.
[Kernel-packages] [Bug 1581814] Re: can't start bluetooth
bluetooth now works on the following kernel $ dpkg --list | grep linux-image ii linux-image-3.19.0-32-generic 3.19.0-32.37~14.04.1 amd64 Linux kernel image for version 3.19.0 on 64 bit x86 SMP ii linux-image-extra-3.19.0-32-generic 3.19.0-32.37~14.04.1 amd64 Linux kernel extra modules for version 3.19.0 on 64 bit x86 SMP (Linux Mint Cinnamon 17.03) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1581814 Title: can't start bluetooth Status in linux package in Ubuntu: Confirmed Bug description: Bluetooth works (Asus Zenbook UX301LA) neither on Ubuntu 16.04 nor Linux Mint 17.3 (both systems updated). Bluetooth used to work on previous versions of Ubuntu and Mint. The Asus is two year-old and a quick look inside the pc shows no sign of dirt. It doesn't seem possible to remove the wireless card without resorting to wire-cutting + soldering. the following occurs: 1) with wifi enabled (wifi works perfectly): a) icon in taskbar is grayed out; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>both bluetooth and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. 2) with wifi disabled and after re-booting Asus: a) icon in taskbar lits up; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>bluetooth appears as "on" and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. here are a couple of terminal outputs (if relevant, forgive my total ignorance on the subject): ubuntu-bug linux == ApportVersion = 2.14.1-0ubuntu3.19 == Architecture = amd64 == CurrentDesktop = X-Cinnamon == Date = Sat May 14 14:39:57 2016 == Dependencies = adduser 3.113+nmu3ubuntu3 apt-utils 1.0.1ubuntu2.13 base-passwd 3.5.33 busybox-initramfs 1:1.21.0-1ubuntu1 coreutils 8.21-1ubuntu5.4 cpio 2.11+dfsg-1ubuntu1.2 dbus 1.6.18-0ubuntu4.3 debconf 1.5.51ubuntu2 debconf-i18n 1.5.51ubuntu2 debianutils 4.4 : sudo iw dev wlan0 scan | grep -i "ds parameter set" [sudo] password for weword: DS Parameter set: channel 11 DS Parameter set: channel 1 DS Parameter set: channel 1 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 11 DS Parameter set: channel 36 cat /var/log/dmesg | grep "firmware version" [1.743848] psmouse serio4: elantech: assuming hardware version 4 (with firmware version 0x671f07) [3.527075] iwlwifi :02:00.0: loaded firmware version 25.17.12.0 op_mode iwlmvm additional info: I tried to update the bios - extracted the latest BIOS 207 (if I chose the right one in the first place) - onto flash card but Bios>Advanced>Start EasyFlash can't detect any file on my (FAT32-formatted) flash card. any idea? --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weword 1722 F pulseaudio /dev/snd/controlC1: weword 1722 F pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=8e1a6531-0abd-4022-a514-b51bf132748e InstallationDate: Installed on 2016-05-13 (2 days ago) InstallationMedia: Linux Mint 17.3 "Rosa" - Release amd64 20151128 Lsusb: Bus 001 Device 005: ID 03eb:8a0c Atmel Corp. Bus 001 Device 004: ID 1bcf:2987 Sunplus Innovation Technology Inc. Bus 001 Device 008: ID 8087:07dc Intel Corp. Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX301LA Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-32-generic root=UUID=53898d7a-d497-46ac-9b39-a6730acb2f39 ro quiet splash acpi_osi= vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-32.37~14.04.1-generic 3.19.8-ckt7 RelatedPackageVersions: linux-restricted-modules-3.19.0-32-generic N/A linux-backports-modules-3.19.0-32-generic N/A linux-firmware 1.127.22 Tags: rosa Uname: Linux 3.19.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/05/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX301LA.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX301LA dmi.board.vendor: ASUSTeK COMPUTER INC.
[Kernel-packages] [Bug 1581814] Re: can't start bluetooth
kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1581814 Title: can't start bluetooth Status in linux package in Ubuntu: Confirmed Bug description: Bluetooth works (Asus Zenbook UX301LA) neither on Ubuntu 16.04 nor Linux Mint 17.3 (both systems updated). Bluetooth used to work on previous versions of Ubuntu and Mint. The Asus is two year-old and a quick look inside the pc shows no sign of dirt. It doesn't seem possible to remove the wireless card without resorting to wire-cutting + soldering. the following occurs: 1) with wifi enabled (wifi works perfectly): a) icon in taskbar is grayed out; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>both bluetooth and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. 2) with wifi disabled and after re-booting Asus: a) icon in taskbar lits up; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>bluetooth appears as "on" and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. here are a couple of terminal outputs (if relevant, forgive my total ignorance on the subject): ubuntu-bug linux == ApportVersion = 2.14.1-0ubuntu3.19 == Architecture = amd64 == CurrentDesktop = X-Cinnamon == Date = Sat May 14 14:39:57 2016 == Dependencies = adduser 3.113+nmu3ubuntu3 apt-utils 1.0.1ubuntu2.13 base-passwd 3.5.33 busybox-initramfs 1:1.21.0-1ubuntu1 coreutils 8.21-1ubuntu5.4 cpio 2.11+dfsg-1ubuntu1.2 dbus 1.6.18-0ubuntu4.3 debconf 1.5.51ubuntu2 debconf-i18n 1.5.51ubuntu2 debianutils 4.4 : sudo iw dev wlan0 scan | grep -i "ds parameter set" [sudo] password for weword: DS Parameter set: channel 11 DS Parameter set: channel 1 DS Parameter set: channel 1 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 11 DS Parameter set: channel 36 cat /var/log/dmesg | grep "firmware version" [1.743848] psmouse serio4: elantech: assuming hardware version 4 (with firmware version 0x671f07) [3.527075] iwlwifi :02:00.0: loaded firmware version 25.17.12.0 op_mode iwlmvm additional info: I tried to update the bios - extracted the latest BIOS 207 (if I chose the right one in the first place) - onto flash card but Bios>Advanced>Start EasyFlash can't detect any file on my (FAT32-formatted) flash card. any idea? --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weword 1722 F pulseaudio /dev/snd/controlC1: weword 1722 F pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=8e1a6531-0abd-4022-a514-b51bf132748e InstallationDate: Installed on 2016-05-13 (2 days ago) InstallationMedia: Linux Mint 17.3 "Rosa" - Release amd64 20151128 Lsusb: Bus 001 Device 005: ID 03eb:8a0c Atmel Corp. Bus 001 Device 004: ID 1bcf:2987 Sunplus Innovation Technology Inc. Bus 001 Device 008: ID 8087:07dc Intel Corp. Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX301LA Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-32-generic root=UUID=53898d7a-d497-46ac-9b39-a6730acb2f39 ro quiet splash acpi_osi= vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-32.37~14.04.1-generic 3.19.8-ckt7 RelatedPackageVersions: linux-restricted-modules-3.19.0-32-generic N/A linux-backports-modules-3.19.0-32-generic N/A linux-firmware 1.127.22 Tags: rosa Uname: Linux 3.19.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/05/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX301LA.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX301LA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias:
[Kernel-packages] [Bug 1581814] Re: can't start bluetooth
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-yakkety ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1581814 Title: can't start bluetooth Status in linux package in Ubuntu: Incomplete Bug description: Bluetooth works (Asus Zenbook UX301LA) neither on Ubuntu 16.04 nor Linux Mint 17.3 (both systems updated). Bluetooth used to work on previous versions of Ubuntu and Mint. The Asus is two year-old and a quick look inside the pc shows no sign of dirt. It doesn't seem possible to remove the wireless card without resorting to wire-cutting + soldering. the following occurs: 1) with wifi enabled (wifi works perfectly): a) icon in taskbar is grayed out; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>both bluetooth and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. 2) with wifi disabled and after re-booting Asus: a) icon in taskbar lits up; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>bluetooth appears as "on" and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. here are a couple of terminal outputs (if relevant, forgive my total ignorance on the subject): ubuntu-bug linux == ApportVersion = 2.14.1-0ubuntu3.19 == Architecture = amd64 == CurrentDesktop = X-Cinnamon == Date = Sat May 14 14:39:57 2016 == Dependencies = adduser 3.113+nmu3ubuntu3 apt-utils 1.0.1ubuntu2.13 base-passwd 3.5.33 busybox-initramfs 1:1.21.0-1ubuntu1 coreutils 8.21-1ubuntu5.4 cpio 2.11+dfsg-1ubuntu1.2 dbus 1.6.18-0ubuntu4.3 debconf 1.5.51ubuntu2 debconf-i18n 1.5.51ubuntu2 debianutils 4.4 : sudo iw dev wlan0 scan | grep -i "ds parameter set" [sudo] password for weword: DS Parameter set: channel 11 DS Parameter set: channel 1 DS Parameter set: channel 1 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 11 DS Parameter set: channel 36 cat /var/log/dmesg | grep "firmware version" [1.743848] psmouse serio4: elantech: assuming hardware version 4 (with firmware version 0x671f07) [3.527075] iwlwifi :02:00.0: loaded firmware version 25.17.12.0 op_mode iwlmvm additional info: I tried to update the bios - extracted the latest BIOS 207 (if I chose the right one in the first place) - onto flash card but Bios>Advanced>Start EasyFlash can't detect any file on my (FAT32-formatted) flash card. any idea? --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: weword 1722 F pulseaudio /dev/snd/controlC1: weword 1722 F pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=8e1a6531-0abd-4022-a514-b51bf132748e InstallationDate: Installed on 2016-05-13 (2 days ago) InstallationMedia: Linux Mint 17.3 "Rosa" - Release amd64 20151128 Lsusb: Bus 001 Device 005: ID 03eb:8a0c Atmel Corp. Bus 001 Device 004: ID 1bcf:2987 Sunplus Innovation Technology Inc. Bus 001 Device 008: ID 8087:07dc Intel Corp. Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX301LA Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-32-generic root=UUID=53898d7a-d497-46ac-9b39-a6730acb2f39 ro quiet splash acpi_osi= vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-32.37~14.04.1-generic 3.19.8-ckt7 RelatedPackageVersions: linux-restricted-modules-3.19.0-32-generic N/A linux-backports-modules-3.19.0-32-generic N/A linux-firmware 1.127.22 Tags: rosa Uname: Linux 3.19.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install)
[Kernel-packages] [Bug 1581814] Re: can't start bluetooth
apport information ** Tags added: apport-collected rosa ** Description changed: Bluetooth works (Asus Zenbook UX301LA) neither on Ubuntu 16.04 nor Linux Mint 17.3 (both systems updated). Bluetooth used to work on previous versions of Ubuntu and Mint. The Asus is two year-old and a quick look inside the pc shows no sign of dirt. It doesn't seem possible to remove the wireless card without resorting to wire-cutting + soldering. the following occurs: 1) with wifi enabled (wifi works perfectly): a) icon in taskbar is grayed out; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>both bluetooth and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. 2) with wifi disabled and after re-booting Asus: a) icon in taskbar lits up; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>bluetooth appears as "on" and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. here are a couple of terminal outputs (if relevant, forgive my total ignorance on the subject): ubuntu-bug linux == ApportVersion = 2.14.1-0ubuntu3.19 == Architecture = amd64 == CurrentDesktop = X-Cinnamon == Date = Sat May 14 14:39:57 2016 == Dependencies = adduser 3.113+nmu3ubuntu3 apt-utils 1.0.1ubuntu2.13 base-passwd 3.5.33 busybox-initramfs 1:1.21.0-1ubuntu1 coreutils 8.21-1ubuntu5.4 cpio 2.11+dfsg-1ubuntu1.2 dbus 1.6.18-0ubuntu4.3 debconf 1.5.51ubuntu2 debconf-i18n 1.5.51ubuntu2 debianutils 4.4 : sudo iw dev wlan0 scan | grep -i "ds parameter set" [sudo] password for weword: DS Parameter set: channel 11 DS Parameter set: channel 1 DS Parameter set: channel 1 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 11 DS Parameter set: channel 36 cat /var/log/dmesg | grep "firmware version" [1.743848] psmouse serio4: elantech: assuming hardware version 4 (with firmware version 0x671f07) [3.527075] iwlwifi :02:00.0: loaded firmware version 25.17.12.0 op_mode iwlmvm additional info: I tried to update the bios - extracted the latest BIOS 207 (if I chose the right one in the first place) - onto flash card but Bios>Advanced>Start EasyFlash can't detect any file on my (FAT32-formatted) flash card. any idea? + --- + ApportVersion: 2.14.1-0ubuntu3.19 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: weword 1722 F pulseaudio + /dev/snd/controlC1: weword 1722 F pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=8e1a6531-0abd-4022-a514-b51bf132748e + InstallationDate: Installed on 2016-05-13 (2 days ago) + InstallationMedia: Linux Mint 17.3 "Rosa" - Release amd64 20151128 + Lsusb: + Bus 001 Device 005: ID 03eb:8a0c Atmel Corp. + Bus 001 Device 004: ID 1bcf:2987 Sunplus Innovation Technology Inc. + Bus 001 Device 008: ID 8087:07dc Intel Corp. + Bus 001 Device 002: ID 8087:8000 Intel Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: ASUSTeK COMPUTER INC. UX301LA + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=en_GB.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-32-generic root=UUID=53898d7a-d497-46ac-9b39-a6730acb2f39 ro quiet splash acpi_osi= vt.handoff=7 + ProcVersionSignature: Ubuntu 3.19.0-32.37~14.04.1-generic 3.19.8-ckt7 + RelatedPackageVersions: + linux-restricted-modules-3.19.0-32-generic N/A + linux-backports-modules-3.19.0-32-generic N/A + linux-firmware 1.127.22 + Tags: rosa + Uname: Linux 3.19.0-32-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 11/05/2013 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: UX301LA.205 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: UX301LA + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX301LA.205:bd11/05/2013:svnASUSTeKCOMPUTERINC.:pnUX301LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX301LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.name: UX301LA + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt"
[Kernel-packages] [Bug 1581814] Re: can't start bluetooth
$ apport-collect 1581814 The authorization page: (https://launchpad.net/+authorize-token?oauth_token=3PxFVP5LZQ8ptd0Xcrqb_permission=DESKTOP_INTEGRATION) should be opening in your browser. Use your browser to authorize this program to access Launchpad on your behalf. Press any key to continue or wait (5) seconds... Waiting to hear from Launchpad about your decision... *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. dpkg-query: no packages found matching linux . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (1.5 MB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Traceback (most recent call last): File "/usr/bin/apport-cli", line 370, in if not app.run_argv(): File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 653, in run_argv return self.run_update_report() File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 569, in run_update_report response = self.ui_present_report_details(allowed_to_report) File "/usr/bin/apport-cli", line 209, in ui_present_report_details self.collect_info() File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 967, in collect_info if self.report['ProblemType'] == 'Crash': File "/usr/lib/python2.7/UserDict.py", line 23, in __getitem__ raise KeyError(key) KeyError: 'ProblemType' ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1581814 Title: can't start bluetooth Status in linux package in Ubuntu: Confirmed Bug description: Bluetooth works (Asus Zenbook UX301LA) neither on Ubuntu 16.04 nor Linux Mint 17.3 (both systems updated). Bluetooth used to work on previous versions of Ubuntu and Mint. The Asus is two year-old and a quick look inside the pc shows no sign of dirt. It doesn't seem possible to remove the wireless card without resorting to wire-cutting + soldering. the following occurs: 1) with wifi enabled (wifi works perfectly): a) icon in taskbar is grayed out; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>both bluetooth and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. 2) with wifi disabled and after re-booting Asus: a) icon in taskbar lits up; b) click on icon>can turn on bluetooth + can't turn on visibility>bluetooth settings>bluetooth appears as "on" and bluetooth visibility appear as "off" + the message "bluetooth is disabled" appears. here are a couple of terminal outputs (if relevant, forgive my total ignorance on the subject): ubuntu-bug linux == ApportVersion = 2.14.1-0ubuntu3.19 == Architecture = amd64 == CurrentDesktop = X-Cinnamon == Date = Sat May 14 14:39:57 2016 == Dependencies = adduser 3.113+nmu3ubuntu3 apt-utils 1.0.1ubuntu2.13 base-passwd 3.5.33 busybox-initramfs 1:1.21.0-1ubuntu1 coreutils 8.21-1ubuntu5.4 cpio 2.11+dfsg-1ubuntu1.2 dbus 1.6.18-0ubuntu4.3 debconf 1.5.51ubuntu2 debconf-i18n 1.5.51ubuntu2 debianutils 4.4 : sudo iw dev wlan0 scan | grep -i "ds parameter set" [sudo] password for weword: DS Parameter set: channel 11 DS Parameter set: channel 1 DS Parameter set: channel 1 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 6 DS Parameter set: channel 11 DS Parameter set: channel 36 cat /var/log/dmesg | grep "firmware version" [1.743848] psmouse serio4: elantech: assuming hardware version 4 (with firmware version 0x671f07) [3.527075] iwlwifi :02:00.0: loaded firmware version 25.17.12.0 op_mode iwlmvm additional info: I tried to update the bios - extracted the latest BIOS 207 (if I chose the right one in the first place) - onto flash card but Bios>Advanced>Start EasyFlash can't detect any file on my (FAT32-formatted) flash card. any idea? To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1581814/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp