[Kernel-packages] [Bug 1771733] Re: bluetooth device disappears after several minutes of use
[Expired for Ubuntu Budgie because there has been no activity for 60 days.] ** Changed in: ubuntubudgie Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1771733 Title: bluetooth device disappears after several minutes of use Status in Ubuntu Budgie: Expired Status in bluez package in Ubuntu: Expired Bug description: I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to- date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-15 (3 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 064e:9700 Suyin Corp. Asus Integrated Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX305CA Package: bluez 5.48-0ubuntu3 PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/08/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX305CA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX305CA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.300:bd06/08/2016:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: UX dmi.product.name: UX305CA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig: hci0:Type: Primary Bus: USB BD Address: 4C:34:88:A3:4C:6E ACL MTU: 1021:5 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:1186983 acl:12228 sco:0 events:120531 errors:0 TX bytes:99607321 acl:116734 sco:0 commands:1078 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntubudgie/+bug/1771733/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1771733] Re: bluetooth device disappears after several minutes of use
[Expired for bluez (Ubuntu) because there has been no activity for 60 days.] ** Changed in: bluez (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1771733 Title: bluetooth device disappears after several minutes of use Status in Ubuntu Budgie: Expired Status in bluez package in Ubuntu: Expired Bug description: I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to- date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-15 (3 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 064e:9700 Suyin Corp. Asus Integrated Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX305CA Package: bluez 5.48-0ubuntu3 PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/08/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX305CA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX305CA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.300:bd06/08/2016:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: UX dmi.product.name: UX305CA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig: hci0:Type: Primary Bus: USB BD Address: 4C:34:88:A3:4C:6E ACL MTU: 1021:5 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:1186983 acl:12228 sco:0 events:120531 errors:0 TX bytes:99607321 acl:116734 sco:0 commands:1078 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntubudgie/+bug/1771733/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1771733] Re: bluetooth device disappears after several minutes of use
** Changed in: bluez (Ubuntu) Status: New => Incomplete ** Changed in: ubuntubudgie Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1771733 Title: bluetooth device disappears after several minutes of use Status in Ubuntu Budgie: Incomplete Status in bluez package in Ubuntu: Incomplete Bug description: I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to- date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-15 (3 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 064e:9700 Suyin Corp. Asus Integrated Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX305CA Package: bluez 5.48-0ubuntu3 PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/08/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX305CA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX305CA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.300:bd06/08/2016:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: UX dmi.product.name: UX305CA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig: hci0:Type: Primary Bus: USB BD Address: 4C:34:88:A3:4C:6E ACL MTU: 1021:5 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:1186983 acl:12228 sco:0 events:120531 errors:0 TX bytes:99607321 acl:116734 sco:0 commands:1078 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntubudgie/+bug/1771733/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1771733] Re: bluetooth device disappears after several minutes of use
Welp. My mouse has been working for a couple days now and has survived multiple reboots, but the problem is that I don't know what I did to get it working again. I just sat down, wiggled the mouse to wake it up out of habit, and it worked. Could be a hardware issue on my end. Close this bug I guess. Sorry for the mix up, I really have no idea what happened. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1771733 Title: bluetooth device disappears after several minutes of use Status in Ubuntu Budgie: New Status in bluez package in Ubuntu: New Bug description: I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to- date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-15 (3 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 064e:9700 Suyin Corp. Asus Integrated Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX305CA Package: bluez 5.48-0ubuntu3 PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/08/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX305CA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX305CA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.300:bd06/08/2016:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: UX dmi.product.name: UX305CA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig: hci0:Type: Primary Bus: USB BD Address: 4C:34:88:A3:4C:6E ACL MTU: 1021:5 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:1186983 acl:12228 sco:0 events:120531 errors:0 TX bytes:99607321 acl:116734 sco:0 commands:1078 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntubudgie/+bug/1771733/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1771733] Re: bluetooth device disappears after several minutes of use
** Changed in: bluez (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1771733 Title: bluetooth device disappears after several minutes of use Status in Ubuntu Budgie: New Status in bluez package in Ubuntu: New Bug description: I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to- date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-15 (3 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 064e:9700 Suyin Corp. Asus Integrated Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX305CA Package: bluez 5.48-0ubuntu3 PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/08/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX305CA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX305CA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.300:bd06/08/2016:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: UX dmi.product.name: UX305CA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig: hci0:Type: Primary Bus: USB BD Address: 4C:34:88:A3:4C:6E ACL MTU: 1021:5 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:1186983 acl:12228 sco:0 events:120531 errors:0 TX bytes:99607321 acl:116734 sco:0 commands:1078 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntubudgie/+bug/1771733/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1771733] Re: bluetooth device disappears after several minutes of use
I have executed the command suggested by vanvugt for one week, but to complicate matters further, I have been able to use my mouse for about an hour now... I don't know how to troubleshoot this issue, but I will update if I have any complications from this point forward... I just replaced the batteries in my mouse, but that doesn't explain the loss of *ALL* bluetooth hardware functionality until several reboots later...right? Even with dead mouse batteries, surely my computer should not report that there is no bluetooth hardware available. Please note that bluetooth became available again *without* rebooting, I just hadn't touched anything for several hours. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1771733 Title: bluetooth device disappears after several minutes of use Status in Ubuntu Budgie: New Status in bluez package in Ubuntu: New Bug description: I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to- date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-15 (3 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 064e:9700 Suyin Corp. Asus Integrated Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX305CA Package: bluez 5.48-0ubuntu3 PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/08/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX305CA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX305CA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.300:bd06/08/2016:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: UX dmi.product.name: UX305CA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig: hci0:Type: Primary Bus: USB BD Address: 4C:34:88:A3:4C:6E ACL MTU: 1021:5 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:1186983 acl:12228 sco:0 events:120531 errors:0 TX bytes:99607321 acl:116734 sco:0 commands:1078 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntubudgie/+bug/1771733/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1771733] Re: bluetooth device disappears after several minutes of use
apport information ** Tags added: apport-collected bionic ** Description changed: I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to-date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. - This is my first bug report so please let me know if I've left out any - important details and I will provide them as soon as possible. Thanks - for all your hard work with Ubuntu Budgie! + This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! + --- + ApportVersion: 2.20.9-0ubuntu7 + Architecture: amd64 + CurrentDesktop: Budgie:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2018-05-15 (3 days ago) + InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) + InterestingModules: rfcomm bnep btusb bluetooth + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 8087:0a2a Intel Corp. + Bus 001 Device 002: ID 064e:9700 Suyin Corp. Asus Integrated Webcam + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: ASUSTeK COMPUTER INC. UX305CA + Package: bluez 5.48-0ubuntu3 + PackageArchitecture: amd64 + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 + Tags: bionic + Uname: Linux 4.15.0-20-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 06/08/2016 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: UX305CA.300 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: UX305CA + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: ATN12345678901234567 + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.300:bd06/08/2016:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.family: UX + dmi.product.name: UX305CA + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. + hciconfig: + hci0:Type: Primary Bus: USB + BD Address: 4C:34:88:A3:4C:6E ACL MTU: 1021:5 SCO MTU: 96:6 + UP RUNNING PSCAN ISCAN + RX bytes:1186983 acl:12228 sco:0 events:120531 errors:0 + TX bytes:99607321 acl:116734 sco:0 commands:1078 errors:0 ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1771733/+attachment/5141141/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1771733 Title: bluetooth device disappears after several minutes of use Status in Ubuntu Budgie: New Status in bluez package in Ubuntu: Incomplete Bug description: I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to- date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-15 (3 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 064e:9700 Suyin Corp. Asus Integrated Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX305CA Package:
[Kernel-packages] [Bug 1771733] Re: bluetooth device disappears after several minutes of use
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1771733 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: bluez (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1771733 Title: bluetooth device disappears after several minutes of use Status in Ubuntu Budgie: New Status in bluez package in Ubuntu: Incomplete Bug description: I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to- date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntubudgie/+bug/1771733/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1771733] Re: bluetooth device disappears after several minutes of use
Ok. So not a TLP issue. Subscribing to the bluez package. But may also be kernel related. ** Also affects: bluez (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1771733 Title: bluetooth device disappears after several minutes of use Status in Ubuntu Budgie: New Status in bluez package in Ubuntu: New Bug description: I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to- date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntubudgie/+bug/1771733/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
