[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
After having played around with "prime-select" instead of using the graphical Nvidia tool my system now also boots in "on-demand" mode. (You have to reboot after changing the settings with "prime-select".) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
The problem persists with Kernel 5.8.0-50, but I found out that it only
occurs if the usage of the Nvidia GPU is set to "on-demand".
In pure Intel or Nvidia mode the system boots as expected.
The mode van be set via graphical Nvidia tool or via "prime-select
{nvidia|intel|on-demand|query}".
NVIDIA Driver Version: 460.56.
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1911352
Title:
Black screen on boot after 20.04 upgraded to kernel 5.8
Status in linux package in Ubuntu:
Confirmed
Bug description:
Yesterday Ubuntu asked me to reboot after automatic updates, and when
I rebooted it doesn't start up. Sometimes it stays on the Dell logo,
sometimes it goes to a black screen and doesn't get past that (not
sure what causes each variation -- perhaps for reboot it does the Dell
logo, cold start up it does the black screen?).
After the updates it's trying to boot the 5.8.0 kernel. In the boot
menu, if I manually select the 5.4.0 kernel everything works fine. So
presumably it's something about the 5.8 kernel on this hardware.
When this occurred I was running the Nouveau open source graphics
driver. I switched to the NVIDIA driver (460) to see if that would
help, but it didn't change anything. So it may or may not be graphics
related.
I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday
-- Jan 12, I think it would be around 13:30 that I first rebooted
after the upgrade (and a bunch of times after that). I ran the logs
through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the
lines were this (presumably irrelevant):
Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400
audit(1610431795.003:29126): apparmor="DENIED" operation="open"
namespace="root//lxd-juju-804318-0_"
profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906
comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100
ouid=100
For reference:
* This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I
think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB
RAM.
* I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on
"Ubuntu 20.04.1 LTS".
* /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78
* "sudo lspci -vnvn" output is included in the attached logs.zip
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: ben4518 F pulseaudio
/dev/snd/pcmC0D0p: ben4518 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-08-27 (138 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Dell Inc. XPS 15 9550
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset
nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic
root=/dev/mapper/vgubuntu-root ro quiet splash
ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78
RelatedPackageVersions:
linux-restricted-modules-5.4.0-59-generic N/A
linux-backports-modules-5.4.0-59-generic N/A
linux-firmware1.187.7
Tags: focal
Uname: Linux 5.4.0-59-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/12/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.13.1
dmi.board.name: 0N7TVV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9550
dmi.product.sku: 06E4
dmi.sys.vendor: Dell Inc.
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[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
My laptop running Groovy (20.10) is affected by this bug as well, but I also can't figure or at least isolate where the problem could be. The hardware is similar to what other people have reported (it's a ASUS K501UQ, with a Core i7-6500U, Nvidia 940MX and Intel HD 520). It seemed to have started after I installed linux-modules- nvidia-460-generic but even after uninstalling the nvidia drivers it still hangs once in a while. I also tried blackisting nouveau but without success. So I'm not sure this is directly related to any nvidia modules as it was happening even without loading them. I couldn't reliably reproduce the issue with any of combinations between 3 versions of 5.8 kernels installed and nvidia/nouveau. In my case it seems to hand right after loading the kernel and initrd, but I don't get any message on the screen or on the logs and the keyboard is totally unresponsive (I can't switch between tty's). The only data point that seems to be consistent so far is that I wasn't able to reproduce it when booting the kernel on recovery mode. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing
Re: [Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
I have also had the boot problem disappear, return, and disappear again. On 1/22/21 11:12 AM, Wolf Pichler wrote: > I have these installed: > > dpkg -l | grep "linux\-[a-z]*\-" > > rc linux-modules-extra-5.4.0-42-generic 5.4.0-42.46 > ii linux-modules-extra-5.4.0-58-generic 5.4.0-58.64 > ii linux-modules-extra-5.8.0-36-generic 5.8.0-36.40~20.04.1 > ii linux-modules-extra-5.8.0-38-generic 5.8.0-38.43~20.04.1 > > I tried as Charles Green said: Switching to tty2 and then back to tty1 causes > the boot to complete. > (Ctrl+Alt+F2, Ctrl+Alt+F1) > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
It seems that in at least 1 case, this condition arises with linux- modules-extra installed so my suggestion above may not help -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
I have these installed: dpkg -l | grep "linux\-[a-z]*\-" rc linux-modules-extra-5.4.0-42-generic 5.4.0-42.46 ii linux-modules-extra-5.4.0-58-generic 5.4.0-58.64 ii linux-modules-extra-5.8.0-36-generic 5.8.0-36.40~20.04.1 ii linux-modules-extra-5.8.0-38-generic 5.8.0-38.43~20.04.1 I tried as Charles Green said: Switching to tty2 and then back to tty1 causes the boot to complete. (Ctrl+Alt+F2, Ctrl+Alt+F1) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
If anyone affected by this bug can still reproduce it in their environments, I would like them to try installing linux-modules-extra and rebooting to see if the issue clears. You will need to do this with your 5.4 kernel. Thanks in advance, Terry -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
Just a note: in attempting to fix this issue I borked my laptop - after disabling UEFI boot and then re-enabling it in the BIOS settings, I couldn't boot at all. So I reinstalled Ubuntu and then was getting the following issue after doing system updates (but still on the 5.4 kernel): https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1842320, which showed "error: out of memory" when GRUB was trying to hand over to the kernel. The fix (workaround) for that is to set GFXMODE=800x600 in the GRUB config. And now the software updates *and* the 5.8 kernel works fine ... which is kind of odd. It's possible that this issue was actually that one, just that we weren't seeing the error message because GRUB is set to hidden by default. Though that doesn't explain why the 5.4 kernel worked with software updates earlier ... still a bit of an unknown, so keeping this open for now. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help :
Re: [Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
The ctrl+alt+f2 - this was a fresh install on a system76 machine, running the integrated graphics. I have since loaded the NVidia drivers and my some miracle, I no longer need this work around. The ttys run from 1 to 7, I think, but the keyboard shortcuts to activate them are always ctrl+alt+f(num) On 1/20/21 12:18 PM, Ben Hoyt wrote: > Charles, very interesting. Though I wonder if yours is a different > problem, partly because it's not in tty mode at all (for me it's in a > graphical mode, sometimes with the Dell logo up). I can't seem to switch > to tty2 using Alt-F2 or Ctrl-Alt-F2 -- what are the exact keys you're > using? > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
Charles, very interesting. Though I wonder if yours is a different problem, partly because it's not in tty mode at all (for me it's in a graphical mode, sometimes with the Dell logo up). I can't seem to switch to tty2 using Alt-F2 or Ctrl-Alt-F2 -- what are the exact keys you're using? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
I've got the same issue on a system76 gazelle - I just reinstalled 20.04 hoping that this would fix the issue, but the 5.8.0-38 kernel does not complete the boot cycle by itself. I have found that switching to tty2 and then back to tty1 causes the boot to complete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
Maybe contains extra information. ** Attachment added: "Xorg.0.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+attachment/5453569/+files/Xorg.0.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
I have the same problem on my Acer. Since Kernel 5.8.0-36 and also 5.8.0-38 Ubuntu 20.04.1 cannot start in graphics mode. (It is possible to log in on the console using e.g. Ctrl+Alt+F4 though.) With Kernel 5.4.0-58 the system works as expected. The problem occurs only on this system, which is also the only one with a Nvidia GPU (Nvidia drivers are currently not installed though because I initially suspected the updated nvidia-driver-460 were the problem.) dmidecode -t1 # dmidecode 3.2 Getting SMBIOS data from sysfs. SMBIOS 3.2.0 present. Handle 0x0001, DMI type 1, 27 bytes System Information Manufacturer: Acer Product Name: Aspire A515-54G Version: V1.16 Serial Number: I deleted it. UUID: I deleted it. Wake-up Type: Power Switch SKU Number: Family: Aspire 5 ** Attachment added: "I guess the interesting part starts at line 80." https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+attachment/5453568/+files/syslog -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list:
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
Good data point, thanks. It looks like there are some significant differences between the 9550 and the 9560 that could explain that: 1) Next generation CPU: i7-6700HQ on the 9550 vs i7-7700HQ on the 9560 2) Intel HD graphics 530 on the 9550 vs 630 on the 9560 3) NVIDIA GTX 960M on the 9550 vs NVIDIA GTX 1050 on the 9560 Reference: https://www.windowscentral.com/dell-xps-15-9550-vs- xps-15-9560-whats-different-and-should-you-upgrade -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
Can't reproduce this on XPS 15 9560 BIOS Information Vendor: Dell Inc. Version: 1.20.0 Release Date: 07/21/2020 Linux acelan-xps15-9560 5.8.0-36-generic #40~20.04.1-Ubuntu SMP Wed Jan 6 10:15:55 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux nvidia, 460.32.03, 5.8.0-36-generic, x86_64: installed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Confirmed Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
The kernel it's trying to run (assuming it's the top one in the "advanced options" boot list) is 5.8.0-36-generic. I run apport-collect in case it helps -- boy, that's noisy in terms of number of comments. :-) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Incomplete Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ben4518 F pulseaudio /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-27 (138 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 15 9550 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 RelatedPackageVersions: linux-restricted-modules-5.4.0-59-generic N/A linux-backports-modules-5.4.0-59-generic N/A linux-firmware1.187.7 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/12/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.1 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9550 dmi.product.sku: 06E4 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
apport information ** Tags added: apport-collected ** Description changed: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.14 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: ben4518 F pulseaudio + /dev/snd/pcmC0D0p: ben4518 F...m pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-08-27 (138 days ago) + InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) + MachineType: Dell Inc. XPS 15 9550 + NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-59-generic root=/dev/mapper/vgubuntu-root ro quiet splash + ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-59-generic N/A + linux-backports-modules-5.4.0-59-generic N/A + linux-firmware1.187.7 + Tags: focal + Uname: Linux 5.4.0-59-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/12/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.13.1 + dmi.board.name: 0N7TVV + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 9 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 15 9550 + dmi.product.sku: 06E4 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1911352/+attachment/5452423/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Incomplete Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep
[Kernel-packages] [Bug 1911352] Re: Black screen on boot after 20.04 upgraded to kernel 5.8
Ben, can you tell us if it was 5.8.0-34 kernel or later? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911352 Title: Black screen on boot after 20.04 upgraded to kernel 5.8 Status in linux package in Ubuntu: Incomplete Bug description: Yesterday Ubuntu asked me to reboot after automatic updates, and when I rebooted it doesn't start up. Sometimes it stays on the Dell logo, sometimes it goes to a black screen and doesn't get past that (not sure what causes each variation -- perhaps for reboot it does the Dell logo, cold start up it does the black screen?). After the updates it's trying to boot the 5.8.0 kernel. In the boot menu, if I manually select the 5.4.0 kernel everything works fine. So presumably it's something about the 5.8 kernel on this hardware. When this occurred I was running the Nouveau open source graphics driver. I switched to the NVIDIA driver (460) to see if that would help, but it didn't change anything. So it may or may not be graphics related. I'm attaching my /var/log/kern.log and /var/log/syslog for yesterday -- Jan 12, I think it would be around 13:30 that I first rebooted after the upgrade (and a bunch of times after that). I ran the logs through grep -v 'var-snap-lxd-common-lxd' as a huge percentage of the lines were this (presumably irrelevant): Jan 12 19:09:55 BenXPS15 kernel: [14515.297170] audit: type=1400 audit(1610431795.003:29126): apparmor="DENIED" operation="open" namespace="root//lxd-juju-804318-0_" profile="snap.juju-db.daemon" name="/proc/631/net/netstat" pid=3906 comm="ftdc" requested_mask="r" denied_mask="r" fsuid=100 ouid=100 For reference: * This is a Dell XPS 15 (9550) laptop with an NVIDIA GeForce GTX 960M (I think it's hybrid graphics). i7-6700HQ 2.6GHz with 8 cores, 256 GB SSD, 16 MB RAM. * I installed Ubuntu 20.04 Focal in August 2020, and now it says it's on "Ubuntu 20.04.1 LTS". * /proc/version_signature: Ubuntu 5.4.0-59.65-generic 5.4.78 * "sudo lspci -vnvn" output is included in the attached logs.zip To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
