Public bug reported:
Modem name: Alcatel OT X221S
Device info:
lsusb
Bus 002 Device 003: ID 1bbb:f000 T & A Mobile Phones
FIRST CONNECTION DEVICE:
=======================
tomasz@ASUS-X54C:~$ dmesg |grep usb
[ 33.717629] usb 2-1.2: new high-speed USB device number 3 using ehci-pci
[ 33.812424] usb 2-1.2: New USB device found, idVendor=1bbb, idProduct=f000
[ 33.812433] usb 2-1.2: New USB device strings: Mfr=3, Product=2,
SerialNumber=4
[ 33.812439] usb 2-1.2: Product: HSPA Data Card
[ 33.812444] usb 2-1.2: Manufacturer: USBModem
[ 33.812449] usb 2-1.2: SerialNumber: 1234567890ABCDEF
[ 33.834885] usb-storage 2-1.2:1.0: USB Mass Storage device detected
[ 33.835025] scsi6 : usb-storage 2-1.2:1.0
[ 33.835105] usbcore: registered new interface driver usb-storage
tomasz@ASUS-X54C:~$ dmesg |grep tty
[ 0.000000] console [tty0] enabled
dmesg |grep modem
[ 33.812444] usb 2-1.2: Manufacturer: USBModem
Module Size Used by
usb_storage 62062 0
pci_stub 12622 1
=======================
SECOND CONNECTION DEVICE:
dmesg
[ 3.503182] usbcore: registered new interface driver uvcvideo
[ 33.717629] usb 2-1.2: new high-speed USB device number 3 using ehci-pci
[ 33.812424] usb 2-1.2: New USB device found, idVendor=1bbb, idProduct=f000
[ 33.812433] usb 2-1.2: New USB device strings: Mfr=3, Product=2,
SerialNumber=4
[ 33.812439] usb 2-1.2: Product: HSPA Data Card
[ 33.812444] usb 2-1.2: Manufacturer: USBModem
[ 33.812449] usb 2-1.2: SerialNumber: 1234567890ABCDEF
[ 33.834885] usb-storage 2-1.2:1.0: USB Mass Storage device detected
[ 33.835025] scsi6 : usb-storage 2-1.2:1.0
[ 33.835105] usbcore: registered new interface driver usb-storage
[ 798.539837] usb 2-1.2: USB disconnect, device number 3
[ 804.885496] usb 2-1.2: new high-speed USB device number 4 using ehci-pci
[ 804.980015] usb 2-1.2: New USB device found, idVendor=1bbb, idProduct=f000
[ 804.980020] usb 2-1.2: New USB device strings: Mfr=3, Product=2,
SerialNumber=4
[ 804.980023] usb 2-1.2: Product: HSPA Data Card
[ 804.980026] usb 2-1.2: Manufacturer: USBModem
[ 804.980028] usb 2-1.2: SerialNumber: 1234567890ABCDEF
[ 804.982013] usb-storage 2-1.2:1.0: USB Mass Storage device detected
[ 804.982140] scsi7 : usb-storage 2-1.2:1.0
[ 806.223339] usb 2-1.2: USB disconnect, device number 4
[ 806.422181] usb 2-1.2: new high-speed USB device number 5 using ehci-pci
[ 806.532221] usb 2-1.2: New USB device found, idVendor=1bbb, idProduct=0017
[ 806.532226] usb 2-1.2: New USB device strings: Mfr=3, Product=2,
SerialNumber=4
[ 806.532229] usb 2-1.2: Product: HSPA Data Card
[ 806.532232] usb 2-1.2: Manufacturer: USBModem
[ 806.532234] usb 2-1.2: SerialNumber: 1234567890ABCDEF
[ 806.534925] usb-storage 2-1.2:1.4: USB Mass Storage device detected
[ 806.535043] scsi8 : usb-storage 2-1.2:1.4
[ 806.556387] usbcore: registered new interface driver usbserial
[ 806.556631] usbcore: registered new interface driver usbserial_generic
[ 806.556699] usbserial: USB Serial support registered for generic
[ 806.565722] usbcore: registered new interface driver option
[ 806.565806] usbserial: USB Serial support registered for GSM modem (1-port)
[ 806.566776] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB0
[ 806.568114] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB1
[ 806.569403] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB2
[ 806.570610] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB3
[ 806.581735] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB4
tomasz@ASUS-X54C:~$ dmesg |grep tty
[ 0.000000] console [tty0] enabled
[ 806.566776] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB0
[ 806.568114] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB1
[ 806.569403] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB2
[ 806.570610] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB3
[ 806.581735] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB4
dmesg |grep modem
[ 806.565806] usbserial: USB Serial support registered for GSM modem (1-port)
[ 806.565945] option 2-1.2:1.0: GSM modem (1-port) converter detected
[ 806.566776] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB0
[ 806.566831] option 2-1.2:1.1: GSM modem (1-port) converter detected
[ 806.568114] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB1
[ 806.568168] option 2-1.2:1.2: GSM modem (1-port) converter detected
[ 806.569403] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB2
[ 806.569458] option 2-1.2:1.3: GSM modem (1-port) converter detected
[ 806.570610] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB3
[ 806.570671] option 2-1.2:1.5: GSM modem (1-port) converter detected
[ 806.581735] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB4
lsmod
Module Size Used by
option 34201 0
usb_wwan 20380 1 option
usbserial 44667 2 option,usb_wwan
TEMPORARY SOLUTION FOR NOW IS ADD MODULES:
option
usb_wwan
usbserial
usb_storage
to file /etc/modules
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-4-generic 3.11.0-4.9
ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
Uname: Linux 3.11.0-4-generic x86_64
ApportVersion: 2.12.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tomasz 1550 F.... pulseaudio
Date: Thu Aug 29 08:39:23 2013
HibernationDevice: RESUME=UUID=d2125397-de8f-4810-a517-66114dc3bc00
InstallationDate: Installed on 2013-08-27 (1 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130826)
MachineType: ASUSTeK Computer Inc. K54C
MarkForUpload: True
ProcFB:
0 inteldrmfb
1 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic
root=UUID=4dc178f2-6f2c-4dc7-9141-2c55c6d3290a ro pcie_aspm=force
acpi_osi=Linux acpi=force acpi_enforce_resources=lax i915.i915_enable_rc6=1
i915.i915_enable_fbc=1 i915.lvds_downclock=1 i915.semaphores=1
drm.vblankoffdelay=1 acpi_backlight=vendor "acpi_osi=!Windows 2012" quiet
splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-4-generic N/A
linux-backports-modules-3.11.0-4-generic N/A
linux-firmware 1.113
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/23/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K54C.210
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K54C
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrK54C.210:bd10/23/2012:svnASUSTeKComputerInc.:pnK54C:pvr1.0:rvnASUSTeKComputerInc.:rnK54C:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K54C
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: 3g amd64 linux modem option saucy usb
** Attachment added: "logs"
https://bugs.launchpad.net/bugs/1218207/+attachment/3792530/+files/modem-logs.tar.xz
--
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https://bugs.launchpad.net/bugs/1218207
Title:
After connecting the modem can not load the required kernel modules.
Disconnect the device and reconnect the modem fixes a bug. Kernel
modules are loaded.
Status in “linux” package in Ubuntu:
New
Bug description:
Modem name: Alcatel OT X221S
Device info:
lsusb
Bus 002 Device 003: ID 1bbb:f000 T & A Mobile Phones
FIRST CONNECTION DEVICE:
=======================
tomasz@ASUS-X54C:~$ dmesg |grep usb
[ 33.717629] usb 2-1.2: new high-speed USB device number 3 using ehci-pci
[ 33.812424] usb 2-1.2: New USB device found, idVendor=1bbb, idProduct=f000
[ 33.812433] usb 2-1.2: New USB device strings: Mfr=3, Product=2,
SerialNumber=4
[ 33.812439] usb 2-1.2: Product: HSPA Data Card
[ 33.812444] usb 2-1.2: Manufacturer: USBModem
[ 33.812449] usb 2-1.2: SerialNumber: 1234567890ABCDEF
[ 33.834885] usb-storage 2-1.2:1.0: USB Mass Storage device detected
[ 33.835025] scsi6 : usb-storage 2-1.2:1.0
[ 33.835105] usbcore: registered new interface driver usb-storage
tomasz@ASUS-X54C:~$ dmesg |grep tty
[ 0.000000] console [tty0] enabled
dmesg |grep modem
[ 33.812444] usb 2-1.2: Manufacturer: USBModem
Module Size Used by
usb_storage 62062 0
pci_stub 12622 1
=======================
SECOND CONNECTION DEVICE:
dmesg
[ 3.503182] usbcore: registered new interface driver uvcvideo
[ 33.717629] usb 2-1.2: new high-speed USB device number 3 using ehci-pci
[ 33.812424] usb 2-1.2: New USB device found, idVendor=1bbb, idProduct=f000
[ 33.812433] usb 2-1.2: New USB device strings: Mfr=3, Product=2,
SerialNumber=4
[ 33.812439] usb 2-1.2: Product: HSPA Data Card
[ 33.812444] usb 2-1.2: Manufacturer: USBModem
[ 33.812449] usb 2-1.2: SerialNumber: 1234567890ABCDEF
[ 33.834885] usb-storage 2-1.2:1.0: USB Mass Storage device detected
[ 33.835025] scsi6 : usb-storage 2-1.2:1.0
[ 33.835105] usbcore: registered new interface driver usb-storage
[ 798.539837] usb 2-1.2: USB disconnect, device number 3
[ 804.885496] usb 2-1.2: new high-speed USB device number 4 using ehci-pci
[ 804.980015] usb 2-1.2: New USB device found, idVendor=1bbb, idProduct=f000
[ 804.980020] usb 2-1.2: New USB device strings: Mfr=3, Product=2,
SerialNumber=4
[ 804.980023] usb 2-1.2: Product: HSPA Data Card
[ 804.980026] usb 2-1.2: Manufacturer: USBModem
[ 804.980028] usb 2-1.2: SerialNumber: 1234567890ABCDEF
[ 804.982013] usb-storage 2-1.2:1.0: USB Mass Storage device detected
[ 804.982140] scsi7 : usb-storage 2-1.2:1.0
[ 806.223339] usb 2-1.2: USB disconnect, device number 4
[ 806.422181] usb 2-1.2: new high-speed USB device number 5 using ehci-pci
[ 806.532221] usb 2-1.2: New USB device found, idVendor=1bbb, idProduct=0017
[ 806.532226] usb 2-1.2: New USB device strings: Mfr=3, Product=2,
SerialNumber=4
[ 806.532229] usb 2-1.2: Product: HSPA Data Card
[ 806.532232] usb 2-1.2: Manufacturer: USBModem
[ 806.532234] usb 2-1.2: SerialNumber: 1234567890ABCDEF
[ 806.534925] usb-storage 2-1.2:1.4: USB Mass Storage device detected
[ 806.535043] scsi8 : usb-storage 2-1.2:1.4
[ 806.556387] usbcore: registered new interface driver usbserial
[ 806.556631] usbcore: registered new interface driver usbserial_generic
[ 806.556699] usbserial: USB Serial support registered for generic
[ 806.565722] usbcore: registered new interface driver option
[ 806.565806] usbserial: USB Serial support registered for GSM modem (1-port)
[ 806.566776] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB0
[ 806.568114] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB1
[ 806.569403] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB2
[ 806.570610] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB3
[ 806.581735] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB4
tomasz@ASUS-X54C:~$ dmesg |grep tty
[ 0.000000] console [tty0] enabled
[ 806.566776] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB0
[ 806.568114] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB1
[ 806.569403] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB2
[ 806.570610] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB3
[ 806.581735] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB4
dmesg |grep modem
[ 806.565806] usbserial: USB Serial support registered for GSM modem (1-port)
[ 806.565945] option 2-1.2:1.0: GSM modem (1-port) converter detected
[ 806.566776] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB0
[ 806.566831] option 2-1.2:1.1: GSM modem (1-port) converter detected
[ 806.568114] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB1
[ 806.568168] option 2-1.2:1.2: GSM modem (1-port) converter detected
[ 806.569403] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB2
[ 806.569458] option 2-1.2:1.3: GSM modem (1-port) converter detected
[ 806.570610] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB3
[ 806.570671] option 2-1.2:1.5: GSM modem (1-port) converter detected
[ 806.581735] usb 2-1.2: GSM modem (1-port) converter now attached to ttyUSB4
lsmod
Module Size Used by
option 34201 0
usb_wwan 20380 1 option
usbserial 44667 2 option,usb_wwan
TEMPORARY SOLUTION FOR NOW IS ADD MODULES:
option
usb_wwan
usbserial
usb_storage
to file /etc/modules
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-4-generic 3.11.0-4.9
ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
Uname: Linux 3.11.0-4-generic x86_64
ApportVersion: 2.12.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tomasz 1550 F.... pulseaudio
Date: Thu Aug 29 08:39:23 2013
HibernationDevice: RESUME=UUID=d2125397-de8f-4810-a517-66114dc3bc00
InstallationDate: Installed on 2013-08-27 (1 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130826)
MachineType: ASUSTeK Computer Inc. K54C
MarkForUpload: True
ProcFB:
0 inteldrmfb
1 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic
root=UUID=4dc178f2-6f2c-4dc7-9141-2c55c6d3290a ro pcie_aspm=force
acpi_osi=Linux acpi=force acpi_enforce_resources=lax i915.i915_enable_rc6=1
i915.i915_enable_fbc=1 i915.lvds_downclock=1 i915.semaphores=1
drm.vblankoffdelay=1 acpi_backlight=vendor "acpi_osi=!Windows 2012" quiet
splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-4-generic N/A
linux-backports-modules-3.11.0-4-generic N/A
linux-firmware 1.113
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/23/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K54C.210
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K54C
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrK54C.210:bd10/23/2012:svnASUSTeKComputerInc.:pnK54C:pvr1.0:rvnASUSTeKComputerInc.:rnK54C:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K54C
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
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