Public bug reported:
This is about the device
05:00.0 Serial Attached SCSI controller: Intel Corporation C602 chipset 4-Port
SATA Storage Control Unit (rev 06).
Steps to reproduce are:
* Connect a SATA device (tested with hdd and dvd drive) to PHY 1 port.
* Apply power and start ubuntu.
* The device can be mounted and used without any problems.
* Suspend the system (using unity menu)
* The system enters suspend as expected (hdds spinning down, all fans are
turned of as usual, power led blinking)
* Resume the system using acpi power button.
* The system resumes (devices spinning up ...)
*(a) In the case of a connected DVD drive the desktop becomes visible.
Everything works at first, but when any program accesses the device (e.g. open
VLC player, or the "Disk Utility" program -- even without DVD in the drive) the
system freezes instantly.
*(b) In the case of a hdd the monitor stays off after resume.
* In both cases I can't change to terminals using Ctrl+Alt+F1 and the system
appears to be frozen. Reset.
For the hdd test case, the device was mentioned in the /etc/fstab with
default options as a simple data drive (neither boot nor swap partitions
on it, these are on a sata drive connected to a different controller).
The problem could be reproduced 5 out of 5 times. When no device is
connected to the SAS controller the suspend/resume works without any
issues. The setup was not tested with other ubuntu versions or other
distributions, but I can try it when necessary. Caps lock of my PS2
keyboard is NOT blinking when the system is frozen.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-40-generic 3.5.0-40.62~precise1
ProcVersionSignature: Ubuntu 3.5.0-40.62~precise1-generic 3.5.7.20
Uname: Linux 3.5.0-40-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alibaba 2606 F.... pulseaudio
/dev/snd/controlC0: alibaba 2606 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not
found.
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf0100000 irq 99'
Mixer name : 'Realtek ALC898'
Components : 'HDA:10ec0899,104384d8,00100003'
Controls : 49
Simple ctrls : 23
Card1.Amixer.info:
Card hw:1 'Generic'/'HD-Audio Generic at 0xf0040000 irq 100'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100200'
Controls : 6
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Fri Sep 20 17:06:39 2013
HibernationDevice: RESUME=UUID=5daca334-48cd-4c3d-9adf-4fffa536a0ac
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64
(20130213)
IwConfig:
eth0 no wireless extensions.
eth1 no wireless extensions.
lo no wireless extensions.
MachineType: ASUSTeK COMPUTER INC. Z9PE-D8 WS
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-40-generic
root=UUID=3ed3811a-c9a6-4b35-ae06-2a87503b72df ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-40-generic N/A
linux-backports-modules-3.5.0-40-generic N/A
linux-firmware 1.79.6
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3206
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z9PE-D8 WS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 17
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3206:bd10/30/2012:svnASUSTeKCOMPUTERINC.:pnZ9PE-D8WS:pvr1.0x:rvnASUSTeKCOMPUTERINC.:rnZ9PE-D8WS:rvr1.0x:cvnToBeFilledByO.E.M.:ct17:cvrToBeFilledByO.E.M.:
dmi.product.name: Z9PE-D8 WS
dmi.product.version: 1.0x
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug precise qa-kernel-lts-testing running-unity
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https://bugs.launchpad.net/bugs/1228234
Title:
Intel C602 SAS crashes on resume
Status in “linux” package in Ubuntu:
New
Bug description:
This is about the device
05:00.0 Serial Attached SCSI controller: Intel Corporation C602 chipset
4-Port SATA Storage Control Unit (rev 06).
Steps to reproduce are:
* Connect a SATA device (tested with hdd and dvd drive) to PHY 1 port.
* Apply power and start ubuntu.
* The device can be mounted and used without any problems.
* Suspend the system (using unity menu)
* The system enters suspend as expected (hdds spinning down, all fans are
turned of as usual, power led blinking)
* Resume the system using acpi power button.
* The system resumes (devices spinning up ...)
*(a) In the case of a connected DVD drive the desktop becomes visible.
Everything works at first, but when any program accesses the device (e.g. open
VLC player, or the "Disk Utility" program -- even without DVD in the drive) the
system freezes instantly.
*(b) In the case of a hdd the monitor stays off after resume.
* In both cases I can't change to terminals using Ctrl+Alt+F1 and the system
appears to be frozen. Reset.
For the hdd test case, the device was mentioned in the /etc/fstab with
default options as a simple data drive (neither boot nor swap
partitions on it, these are on a sata drive connected to a different
controller).
The problem could be reproduced 5 out of 5 times. When no device is
connected to the SAS controller the suspend/resume works without any
issues. The setup was not tested with other ubuntu versions or other
distributions, but I can try it when necessary. Caps lock of my PS2
keyboard is NOT blinking when the system is frozen.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-40-generic 3.5.0-40.62~precise1
ProcVersionSignature: Ubuntu 3.5.0-40.62~precise1-generic 3.5.7.20
Uname: Linux 3.5.0-40-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alibaba 2606 F.... pulseaudio
/dev/snd/controlC0: alibaba 2606 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211
not found.
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf0100000 irq 99'
Mixer name : 'Realtek ALC898'
Components : 'HDA:10ec0899,104384d8,00100003'
Controls : 49
Simple ctrls : 23
Card1.Amixer.info:
Card hw:1 'Generic'/'HD-Audio Generic at 0xf0040000 irq 100'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100200'
Controls : 6
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Fri Sep 20 17:06:39 2013
HibernationDevice: RESUME=UUID=5daca334-48cd-4c3d-9adf-4fffa536a0ac
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64
(20130213)
IwConfig:
eth0 no wireless extensions.
eth1 no wireless extensions.
lo no wireless extensions.
MachineType: ASUSTeK COMPUTER INC. Z9PE-D8 WS
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-40-generic
root=UUID=3ed3811a-c9a6-4b35-ae06-2a87503b72df ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-40-generic N/A
linux-backports-modules-3.5.0-40-generic N/A
linux-firmware 1.79.6
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3206
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z9PE-D8 WS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 17
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3206:bd10/30/2012:svnASUSTeKCOMPUTERINC.:pnZ9PE-D8WS:pvr1.0x:rvnASUSTeKCOMPUTERINC.:rnZ9PE-D8WS:rvr1.0x:cvnToBeFilledByO.E.M.:ct17:cvrToBeFilledByO.E.M.:
dmi.product.name: Z9PE-D8 WS
dmi.product.version: 1.0x
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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