apport information

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1252462/+attachment/3912800/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1252462

Title:
  CPU turbo mode frequency issue with Kernel 3.11 under Saucy 13.10
  (Intel I7)

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Hi,

  I am opening this bug because i'm suspecting my processor not to run
  under good frequencies under 13.10 with default kernel 3.11.

  My computer is an Asus UX52VS running in Intel i7: Intel Core i7-3537U
  (See http://www.cpu-world.com/CPUs/Core_i7/Intel-
  Core%20i7-3537U%20Mobile%20processor%20-%20AV8063801119700.html)

  It's normal frequency is 2 Ghz with a turbo mode up to 2,9 Ghz in case
  of CPU Load.

  When running Kernel 3.11, cpufreq-info gives me following
  informations:

  cpufrequtils 008: cpufreq-info (C) Dominik Brodowski 2004-2009
  Report errors and bugs to cpuf...@vger.kernel.org, please.
  analyzing CPU 0:
    driver: acpi-cpufreq
    CPUs which run at the same hardware frequency: 0
    CPUs which need to have their frequency coordinated by software: 0
    maximum transition latency: 10.0 us.
    hardware limits: 775 MHz - 2.50 GHz
    available frequency steps: 2.50 GHz, 2.50 GHz, 2.40 GHz, 2.20 GHz, 2.10 
GHz, 2.00 GHz, 1.90 GHz, 1.70 GHz, 1.60 GHz, 1.50 GHz, 1.30 GHz, 1.20 GHz, 1.10 
GHz, 1000 MHz, 800 MHz, 775 MHz
    available cpufreq governors: conservative, ondemand, userspace, powersave, 
performance
    current policy: frequency should be within 775 MHz and 2.00 GHz.
                    The governor "ondemand" may decide which speed to use
                    within this range.
    current CPU frequency is 2.50 GHz (asserted by call to hardware).
    cpufreq stats: 2.50 GHz:-nan%, 2.50 GHz:-nan%, 2.40 GHz:-nan%, 2.20 
GHz:-nan%, 2.10 GHz:-nan%, 2.00 GHz:-nan%, 1.90 GHz:-nan%, 1.70 GHz:-nan%, 1.60 
GHz:-nan%, 1.50 GHz:-nan%, 1.30 GHz:-nan%, 1.20 GHz:-nan%, 1.10 GHz:-nan%, 1000 
MHz:-nan%, 800 MHz:-nan%, 775 MHz:-nan%  (582)
  analyzing CPU 1:
    driver: acpi-cpufreq
    CPUs which run at the same hardware frequency: 1
    CPUs which need to have their frequency coordinated by software: 1
    maximum transition latency: 10.0 us.
    hardware limits: 775 MHz - 2.50 GHz
    available frequency steps: 2.50 GHz, 2.50 GHz, 2.40 GHz, 2.20 GHz, 2.10 
GHz, 2.00 GHz, 1.90 GHz, 1.70 GHz, 1.60 GHz, 1.50 GHz, 1.30 GHz, 1.20 GHz, 1.10 
GHz, 1000 MHz, 800 MHz, 775 MHz
    available cpufreq governors: conservative, ondemand, userspace, powersave, 
performance
    current policy: frequency should be within 775 MHz and 2.00 GHz.
                    The governor "ondemand" may decide which speed to use
                    within this range.
    current CPU frequency is 2.50 GHz (asserted by call to hardware).
    cpufreq stats: 2.50 GHz:-nan%, 2.50 GHz:-nan%, 2.40 GHz:-nan%, 2.20 
GHz:-nan%, 2.10 GHz:-nan%, 2.00 GHz:-nan%, 1.90 GHz:-nan%, 1.70 GHz:-nan%, 1.60 
GHz:-nan%, 1.50 GHz:-nan%, 1.30 GHz:-nan%, 1.20 GHz:-nan%, 1.10 GHz:-nan%, 1000 
MHz:-nan%, 800 MHz:-nan%, 775 MHz:-nan%  (958)
  analyzing CPU 2:
    driver: acpi-cpufreq
    CPUs which run at the same hardware frequency: 2
    CPUs which need to have their frequency coordinated by software: 2
    maximum transition latency: 10.0 us.
    hardware limits: 775 MHz - 2.50 GHz
    available frequency steps: 2.50 GHz, 2.50 GHz, 2.40 GHz, 2.20 GHz, 2.10 
GHz, 2.00 GHz, 1.90 GHz, 1.70 GHz, 1.60 GHz, 1.50 GHz, 1.30 GHz, 1.20 GHz, 1.10 
GHz, 1000 MHz, 800 MHz, 775 MHz
    available cpufreq governors: conservative, ondemand, userspace, powersave, 
performance
    current policy: frequency should be within 775 MHz and 2.00 GHz.
                    The governor "ondemand" may decide which speed to use
                    within this range.
    current CPU frequency is 2.50 GHz (asserted by call to hardware).
    cpufreq stats: 2.50 GHz:-nan%, 2.50 GHz:-nan%, 2.40 GHz:-nan%, 2.20 
GHz:-nan%, 2.10 GHz:-nan%, 2.00 GHz:-nan%, 1.90 GHz:-nan%, 1.70 GHz:-nan%, 1.60 
GHz:-nan%, 1.50 GHz:-nan%, 1.30 GHz:-nan%, 1.20 GHz:-nan%, 1.10 GHz:-nan%, 1000 
MHz:-nan%, 800 MHz:-nan%, 775 MHz:-nan%  (439)
  analyzing CPU 3:
    driver: acpi-cpufreq
    CPUs which run at the same hardware frequency: 3
    CPUs which need to have their frequency coordinated by software: 3
    maximum transition latency: 10.0 us.
    hardware limits: 775 MHz - 2.50 GHz
    available frequency steps: 2.50 GHz, 2.50 GHz, 2.40 GHz, 2.20 GHz, 2.10 
GHz, 2.00 GHz, 1.90 GHz, 1.70 GHz, 1.60 GHz, 1.50 GHz, 1.30 GHz, 1.20 GHz, 1.10 
GHz, 1000 MHz, 800 MHz, 775 MHz
    available cpufreq governors: conservative, ondemand, userspace, powersave, 
performance
    current policy: frequency should be within 775 MHz and 2.00 GHz.
                    The governor "ondemand" may decide which speed to use
                    within this range.
    current CPU frequency is 2.00 GHz (asserted by call to hardware).
    cpufreq stats: 2.50 GHz:-nan%, 2.50 GHz:-nan%, 2.40 GHz:-nan%, 2.20 
GHz:-nan%, 2.10 GHz:-nan%, 2.00 GHz:-nan%, 1.90 GHz:-nan%, 1.70 GHz:-nan%, 1.60 
GHz:-nan%, 1.50 GHz:-nan%, 1.30 GHz:-nan%, 1.20 GHz:-nan%, 1.10 GHz:-nan%, 1000 
MHz:-nan%, 800 MHz:-nan%, 
    
  I don't understand why "frequency should be within 775 MHz and 2.00 GHz." ?

  As far as i can see with various tools, the current frequency nevers
  goes up to 2 Ghz which is far away from the turbo hardware limit...

  Another tool says almost the same:

  analyzing CPU 0:
    driver: acpi-cpufreq
    CPUs which run at the same hardware frequency: 0
    CPUs which need to have their frequency coordinated by software: 0
    maximum transition latency: 10.0 us.
    hardware limits: 775 MHz - 2.50 GHz
    available frequency steps: 2.50 GHz, 2.50 GHz, 2.40 GHz, 2.20 GHz, 2.10 
GHz, 2.00 GHz, 1.90 GHz, 1.70 GHz, 1.60 GHz, 1.50 GHz, 1.30 GHz, 1.20 GHz, 1.10 
GHz, 1000 MHz, 800 MHz, 775 MHz
    available cpufreq governors: conservative, ondemand, userspace, powersave, 
performance
    current policy: frequency should be within 775 MHz and 2.00 GHz.
                    The governor "ondemand" may decide which speed to use
                    within this range.
    current CPU frequency is 1.60 GHz.
    cpufreq stats: 2.50 GHz:-nan%, 2.50 GHz:-nan%, 2.40 GHz:-nan%, 2.20 
GHz:-nan%, 2.10 GHz:-nan%, 2.00 GHz:-nan%, 1.90 GHz:-nan%, 1.70 GHz:-nan%, 1.60 
GHz:-nan%, 1.50 GHz:-nan%, 1.30 GHz:-nan%, 1.20 GHz:-nan%, 1.10 GHz:-nan%, 1000 
MHz:-nan%, 800 MHz:-nan%, 775 MHz:-nan%  (3159)
    boost state support:
      Supported: yes
      Active: yes
      25500 MHz max turbo 4 active cores
      25500 MHz max turbo 3 active cores
      25500 MHz max turbo 2 active cores
      25500 MHz max turbo 1 active cores

  
  Running under very high CPU load, i can see using turbostat:

  cor CPU    %c0  GHz  TSC SMI    %c1    %c3    %c6    %c7 CTMP PTMP   %pc2   
%pc3   %pc6   %pc7  Pkg_W  Cor_W GFX_W
           84.87 2.88 2.49   0  15.13   0.00   0.00   0.00   84   84   0.00   
0.00   0.00   0.00  16.07  11.10  0.19
    0   0  78.49 2.88 2.50   0  21.51   0.00   0.00   0.00   81   84   0.00   
0.00   0.00   0.00  16.07  11.10  0.19
    0   2  88.18 2.88 2.50   0  11.81
    1   1  80.60 2.88 2.49   0  19.40   0.00   0.00   0.00   84
    1   3  92.23 2.88 2.49   0   7.77
  cor CPU    %c0  GHz  TSC SMI    %c1    %c3    %c6    %c7 CTMP PTMP   %pc2   
%pc3   %pc6   %pc7  Pkg_W  Cor_W GFX_W
           85.58 2.89 2.49   0  14.39   0.03   0.00   0.00   84   84   0.00   
0.00   0.00   0.00  16.20  11.25  0.17
    0   0  92.59 2.89 2.49   0   7.36   0.05   0.00   0.00   82   84   0.00   
0.00   0.00   0.00  16.20  11.25  0.17
    0   2  78.25 2.89 2.49   0  21.70
    1   1  85.93 2.89 2.49   0  14.07   0.00   0.00   0.00   84
    1   3  85.56 2.89 2.49   0  14.44
  cor CPU    %c0  GHz  TSC SMI    %c1    %c3    %c6    %c7 CTMP PTMP   %pc2   
%pc3   %pc6   %pc7  Pkg_W  Cor_W GFX_W
           84.59 2.89 2.49   0  15.41   0.00   0.00   0.00   83   83   0.00   
0.00   0.00   0.00  16.01  11.14  0.11
    0   0  95.59 2.89 2.49   0   4.41   0.00   0.00   0.00   81   83   0.00   
0.00   0.00   0.00  16.01  11.14  0.11
    0   2  62.31 2.88 2.49   0  37.69
    1   1  87.46 2.89 2.49   0  12.54   0.00   0.00   0.00   83
    1   3  93.02 2.89 2.49   0   6.98

   
  But, when using the last Kernel 3.12 (rc7) revision what i see is completely 
different!

  With running kernel 3.12:

  cpufrequtils 008: cpufreq-info (C) Dominik Brodowski 2004-2009
  Report errors and bugs to cpuf...@vger.kernel.org, please.
  analyzing CPU 0:
    driver: intel_pstate
    CPUs which run at the same hardware frequency: 0
    CPUs which need to have their frequency coordinated by software: 0
    maximum transition latency: 0.97 ms.
    hardware limits: 800 MHz - 3.10 GHz
    available cpufreq governors: performance, powersave
    current policy: frequency should be within 800 MHz and 3.10 GHz.
                    The governor "powersave" may decide which speed to use
                    within this range.
    current CPU frequency is 2.90 GHz (asserted by call to hardware).
  analyzing CPU 1:
    driver: intel_pstate
    CPUs which run at the same hardware frequency: 1
    CPUs which need to have their frequency coordinated by software: 1
    maximum transition latency: 0.97 ms.
    hardware limits: 800 MHz - 3.10 GHz
    available cpufreq governors: performance, powersave
    current policy: frequency should be within 800 MHz and 3.10 GHz.
                    The governor "powersave" may decide which speed to use
                    within this range.
    current CPU frequency is 2.90 GHz (asserted by call to hardware).
  analyzing CPU 2:
    driver: intel_pstate
    CPUs which run at the same hardware frequency: 2
    CPUs which need to have their frequency coordinated by software: 2
    maximum transition latency: 0.97 ms.
    hardware limits: 800 MHz - 3.10 GHz
    available cpufreq governors: performance, powersave
    current policy: frequency should be within 800 MHz and 3.10 GHz.
                    The governor "powersave" may decide which speed to use
                    within this range.
    current CPU frequency is 2.90 GHz (asserted by call to hardware).
  analyzing CPU 3:
    driver: intel_pstate
    CPUs which run at the same hardware frequency: 3
    CPUs which need to have their frequency coordinated by software: 3
    maximum transition latency: 0.97 ms.
    hardware limits: 800 MHz - 3.10 GHz
    available cpufreq governors: performance, powersave
    current policy: frequency should be within 800 MHz and 3.10 GHz.
                    The governor "powersave" may decide which speed to use
                    within this range.
    current CPU frequency is 2.90 GHz (asserted by call to hardware).

  
  As you can see the 2 kernels does not seem to use the same driver, 
intel_pstate for Kernel 3.12 and acpi-cpufreq for Kernel 3.11.

  Reported speed are correct for Kernel 3.12 and the system works much
  better and more fluent, i can really feal the difference.

  Frequency tools report a good frequency, going up to 3 Ghz under high CPU 
Load. (under Kernel 3.12 i can't use turbostat, gives me an error :
  turbostat not found for kernel 3.12.0-031200rc7
  You may need to install linux-tools-3.12.0-031200rc7-generic
  )

  So what does that mean ? 
  Is a 3.11 kernel unable to manage correctly that kind of processor ? Anything 
else to do to correct that ?

  Many people have that kind of modern processor in recent laptops, i
  guess many shall be interested in...

  Thank you in advance for your help !

  
  --- 
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  guilhem    2323 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=167b604e-be33-4115-84e6-f8956fea9fac
  InstallationDate: Installed on 2013-11-18 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 
(20131016.1)
  MachineType: ASUSTeK COMPUTER INC. UX52VS
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic 
root=UUID=3c164fba-bc7c-4e5f-b716-4006086b4efd ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-13-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 10/25/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX52VS.202
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX52VS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX52VS.202:bd10/25/2012:svnASUSTeKCOMPUTERINC.:pnUX52VS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX52VS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX52VS
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  guilhem    2087 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=167b604e-be33-4115-84e6-f8956fea9fac
  InstallationDate: Installed on 2013-11-18 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 
(20131016.1)
  MachineType: ASUSTeK COMPUTER INC. UX52VS
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic 
root=UUID=3c164fba-bc7c-4e5f-b716-4006086b4efd ro quiet splash 
intel_pstate=enable vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-13-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 10/25/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX52VS.202
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX52VS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX52VS.202:bd10/25/2012:svnASUSTeKCOMPUTERINC.:pnUX52VS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX52VS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX52VS
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1252462/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to