** Changed in: linux (Fedora)
Status: Unknown => Won't Fix
** Changed in: linux (Fedora)
Importance: Unknown => Undecided
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I wanted to say thank you to all and Pali, Hans, Dmitry and Kamal in
particular for creating and pushing the patches through. The patch has
landed in a recent trusty update with kernel 3.16.0-45-generic. The
situation is markedly better now, and no freeze anymore and dmesg unless
I return from
According to the page linked below, BIOS A14 fixes Linux keyboard
issues... there is no mention of Trackpad problems, very strange
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=0P7G1
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Just upgraded my E7440 to A14. The keyboard still has problem with
bouncing (hit a key and it could result in 2-3 entries of the same key
registered), I still need to have a delay for Bounce Keys in Universal
Access.
I haven't had any random mouse jumping with the touchpad since adding
the
Hi,
I have the mouse jumping problem. I usually use the TrackPoint.
Latitude E5440
BIOS: A10
Linux: 3.13.0-37-generic #64-Ubuntu
syslog:
[38234.797838] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost
sync at byte 1
[38234.800971] psmouse serio1: DualPoint TouchPad at
Upgrading the BIOS to version A14 solved the problem for me: I still see
psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced.
but no erratic movement.
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Rob, a forum, and more specifically Dell's forum, is the wrong venue for
this issue, and simply not helpful. If you want to be helpful, please do
as previously requested of you in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/83
.
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On Friday 02 January 2015 11:56:09 Christopher M. Penalver wrote:
Rob:
So what I'm doing is more purposeful than nagging people
about opening a new bug report with info that you already
have.
Spamming everyone with comments about a forum post is not
helping here. As well, nobody has the
Rob:
So what I'm doing is more purposeful than nagging people about opening
a new bug report with info that you already have.
Spamming everyone with comments about a forum post is not helping here.
As well, nobody has the information previously requested from you, as
you didn't file a new
Pali, thanks for the quick follow up. First, I never claimed this was a
BIOS issue. Second, if a developer advises they don't want potential
duplicates filed, as you have, then I defer to this preference. However,
this is contrary to the preference documented by the Ubuntu Kernel Team
regarding
Christopher,
Dell community forum is monitored by Dell employees that can pass the
info to their engineering team so that they can investigate this
further. So what I'm doing is more purposeful than nagging people about
opening a new bug report with info that you already have. *IF* it is a
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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Title:
[Dell Latitude E7440] ALPS touchpad keeps having state
Hey guys,
Please share your experience with Dell here:
http://en.community.dell.com/support-forums/laptop/f/3518/t/19612640
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Title:
I have the same issue with Ubuntu 14.04 and an E7440.
The problem does not exist at all on Windows 7, using any BIOS I have
tried (A05, A08, A10). That would seem to indicate that it is a driver
issue, or can be solved by the driver.
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cometdog, thank you for your comment. So your hardware and problem may be
tracked, could you please file a new report with Ubuntu by executing the
following in a terminal while booted into the default Ubuntu kernel (not a
mainline one) via:
ubuntu-bug linux
For more on this, please read the
Well that's just silly at this point Christopher... unsubscribing from
this bug. You have many dupes of E7440 as it is.
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I'm having the same problem with Ubuntu 14.04 and an E7440 laptop. I've
raised https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1396816
using `ubuntu-bug linux` and added Christopher as a watcher
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@James,
I'm not sure what you are expecting to be done but the patches to work
around this (resync should be less frequent now) are in 3.18rc5 and
should eventually hit -stable. Since this is likely to be a
EC/BIOS/firmware bug if you want Dell to solve this issue, create a
thread here:
Hi guys,
Pali told me that the patches to work around this issue are in 3.18 rc5.
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Title:
[Dell Latitude E7440] ALPS touchpad
Pali, can you build a kernel for Ubuntu that integrate your
workaround/patch so we can test it?
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Title:
[Dell Latitude E7440] ALPS
** Bug watch added: Red Hat Bugzilla #1145954
https://bugzilla.redhat.com/show_bug.cgi?id=1145954
** Also affects: linux (Fedora) via
https://bugzilla.redhat.com/show_bug.cgi?id=1145954
Importance: Unknown
Status: Unknown
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If anyone else is looking for the thread on the input ML regarding this
issue: http://www.spinics.net/lists/linux-input/msg33751.html
So for now we have a workaround but having to wait ~ 1s for the touchpad
to reconnect is an annoyance. For me it looks like this problem only
manifest itself on
Rob, see my comments #70. But Christopher already told us to not use
this bug tracker, so I will not provide here more info anymore. Watch
LKML for new patches.
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Rob, thank you for your comment. So your hardware and problem may be tracked,
could you please file a new report with Ubuntu by executing the following in a
terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official
Pali, if you would care to read
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/73
I've never said to not use Launchpad, a development platform and bug
tracker, as a bug tracker. Again what I said was file a new report if
your problem addressed in Ubuntu.
As well, please see
Øyvind, where did you find BIOS A11 for E7440 ?
I'm not able to find it (want to update my E7440).
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[Dell Latitude E7440]
Ok, sorry for my post #78
I found it on the US site (I am searching on the French one at 1st).
I have flashed the A11 even if it doesn't fix this specific problem ...
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Øyvind Stegard, please again see
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/66
.
Pali / Colin Taylor, thank you for your comment. Unfortunately, this bug report
is not scoped to you, or your problem. So your hardware and problem may be
tracked, could you please file a
On Friday 17 October 2014 19:58:54 Christopher M. Penalver wrote:
Unfortunately, this bug report is not scoped to you, or your
problem.
What?? Sorry I do not want to spam this bug tracker, but there
are plenty people who have this and *same* problems on their
Latitude Exx40 laptops. Or I
Pali, until you have filed a new report there is nothing else anyone can
do to address your issue.
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Title:
[Dell Latitude E7440]
Christopher, I have the issue in this bug – there is no doubt. Can you
please explain what value there will be in another duplicate bug report
? I shall refrain from comments that are off-topic for *this* bug, like
the keyboard-repeats, which may or may not be related.
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Sorry, didn't intend to conflate multiple issues. Duplicate bug report
here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1382702
I kind of agree this seems kind of silly. Also, as this is a kernel
driver bug, isn't this highly dependent on the version of the kernel
you're running? I'm
Anyway, to prevent random cursor movement and random mouse clicks you
can force psmouse driver to reset ALPS device immediately after first
invalid packet. It can be done with:
$ echo 1 /sys/module/psmouse/drivers/serio:psmouse/serio1/resetafter
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Why is this bug still in state incomplete?? What is there missing?
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Title:
[Dell Latitude E7440] ALPS touchpad keeps having state
Still a problem with latest BIOS A11 released by Dell a day ago. Just to
keep the bug alive, because it very much is.
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Title:
[Dell
The problem with resetafter is that it causes the CPU to thrash given
how often the driver gets out of sync. I tried doing that on my system,
and it made it completely unusable (could barely type enough characters
to update modprobe and regenerate initram. So far I've been living with
loading the
Leho Kraav, regarding your comment
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/67 :
I'm not actually on Ubuntu.
Then it's not actually helpful to make a Me too! comment here.
Just reporting now that the bug is still there on vanilla 3.16.1
kernel.
Unfortunately, what
I'm not actually on Ubuntu. Perhaps some of the other guys can provide
the reports.
Just reporting now that the bug is still there on vanilla 3.16.1 kernel.
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I have a Dell Latitude E7240 with the same problem of erratic mouse
jumps and clicks, reported in the logs as:
psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1
psmouse serio1: GlidePoint at isa0060/serio1/input0 - driver resynced.
I tried booting with i8042.reset, which
Might be related to Lorenzo's thought: the random jumping and clicking
only happen when the touchpad is treated as touchpad. I haven't had any
problem when loading the touchpad driver as a simple mouse (no
scrolling, tapping, multitouch, ... for the touchpad):
sudo modprobe -r psmouse
sudo
Øyvind Stegard / Jeffrey Knockel / Leho Kraav / Ben Gamari / Lorenzo, thank you
for your comment. Unfortunately, this bug report is not scoped to you, or your
problem. So your hardware and problem may be tracked, could you please file a
new report with Ubuntu by executing the following in a
Anyone else experience stuck and repeating keyboard input when sync
issues occur with the touchpad ? It seems to cause bad side effects with
keyboard input here ..
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Øyvind, I experienced that when I upgraded to BIOS A10 from A08.
Fortunately, I was able to downgrade from A10 back to A08. I suspect
that either A10 has an issue or it just pokes even harder at this bug
than A08 did. (A10 cites Keyboard input improvement as one of its
fixes, which is probably
I am experiencing occasional ddouble keystrokes on A08.
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Title:
[Dell Latitude E7440] ALPS touchpad keeps having state reset
Jeffrey Knockel jeff...@gmail.com writes:
Øyvind, I experienced that when I upgraded to BIOS A10 from A08.
Fortunately, I was able to downgrade from A10 back to A08. I suspect
that either A10 has an issue or it just pokes even harder at this bug
than A08 did. (A10 cites Keyboard input
I have also noticed repeated key presses running A10. I had chalked it
up to an Xorg bug until I read this thread more carefully.
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Latest BIOS (A10) for the E7440 does not help.
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Title:
[Dell Latitude E7440] ALPS touchpad keeps having state reset
Status in
@Allan Crooks (amcone): Do you mean acpi ec driver?
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Title:
[Dell Latitude E7440] ALPS touchpad keeps having state reset
Status in
@pali - I didn't write that message, I was forwarding the contents of
the e-mail from Tommy Will, who was the author.
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Title:
[Dell
There was some discussion about this bug on the linux.kernel.input group
a few months ago - see the link in comment #47.
There was an e-mail I did receive from Tommy Will which I thought was
also posted to the newsgroup, but apparently not, so I'm going to
include it here:
Sorry for wait a
Adding another attachment from the quoted e-mail in previous comment.
** Attachment added: dell_e7440_investigation_v1.tar.gz
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/+attachment/4131534/+files/dell_e7440_investigation_v1.tar.gz
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Dell E7440, Ubuntu 14.04 with latest updates (as of 6/11). The touchpad
works fine normally, but when holding down a key (e.g. Ctrl, Shift, Alt,
A, C, ...) and keeping the finger still on the touchpad, the mouse
cursor jumping randomly up and down around its original location (within
about 100
sillyxone, thank you for your comment. So your hardware and problem may be
tracked, could you please file a new report with Ubuntu by executing the
following in a terminal while booted into the default Ubuntu kernel (not a
mainline one) via:
ubuntu-bug linux
For more on this, please read the
Finally ran ubuntu-bug and subscribed penalvch to it.
Bug #1320022
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Title:
[Dell Latitude E7440] ALPS touchpad keeps having state
I have very same problem on my Dell Latitude E6440. Are there any news
about this bug?
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Title:
[Dell Latitude E7440] ALPS touchpad
Pali, thank you for your comment. So your hardware and problem may be tracked,
could you please file a new report with Ubuntu by executing the following in a
terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the
Sorry, but I cannot use ubuntu-bug command, because of problem (see
under). Please tell me what info do you need from me and I can provide
it. But I really do not want to debug or hack that ubuntu-bug command...
$ ubuntu-bug linux
The program 'ubuntu-bug' is currently not installed. You can
Christopher, I would, but I have a hard time understanding why I should
file an obvious duplicate bug report ? I have the same hardware as the
reporter and the same errors. Also, the A08 BIOS is not outdated – there
is nothing more recent available from Dell support.
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Øyvind Stegard, I have been experiencing the same issues to those in #43
with the same laptop. See here for a report I filed a few months ago:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1272624
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Scott Hosking 1258...@bugs.launchpad.net writes:
Øyvind Stegard, I have been experiencing the same issues to those in #43
with the same laptop. See here for a report I filed a few months ago:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1272624
Thanks, I subscribed to the bug.
At
Experiencing this exact bug on clean 14.04 install (beta2, kernel 3
.13.0-21-generic) on a Dell E7440 with the latest A08-bios. In fact, the
pointer sometimes goes crazy and spews spurious input events all over
the desktop (including pasting stuff into terminals, etc.). Usually it
just
Øyvind Stegard, could you please file a new report via a terminal and please
feel free to subscribe me to it:
ubuntu-bug linux
** Tags removed: latest-bios-a06
** Tags added: bios-outdated-a08
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I'm also have this issue with a Dell Latitude E6540 running 14.04 dev.
I'll file a new report also.
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Title:
[Dell Latitude E7440]
When trying to run ubuntu-bug linux I get an error message, This is
not an official Ubuntu package so I guess I'll hold off until I can
upgrade to the newest beta.
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nickez, thank you for your comment. So your hardware and problem may be
tracked, could you please file a new report with Ubuntu (not Debian) by
executing the following in a terminal while booted into a Ubuntu repository
kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please
Same issue with 3.14-rc5.
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Title:
[Dell Latitude E7440] ALPS touchpad keeps having state reset
Status in “linux” package in
I have the same problem on Debian 7 wheezy with (experimental kernel)
3.13.1-686-pae. This is not just an ubuntu issue.
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Allan Crooks, I wouldn't engage upstream quite yet, as this still hasn't
been bisected as requested in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1258837/comments/18
, the latest mainline kernel hasn't been tested, and upstream prefers to
see bug reports in a specific format that you may
Having issues here too, I'll second Allan in saying anything I can do to
expedite a resolution for this please let me know as this is becoming a
common device on Dell's business range laptops.
Running a Dell Latitude 3300 which displays the erratic pointer behavior
xinput --list --short
⎡
I've posted in gmane.linux.kernel.input group (or is it just
linux.kernel.input?) about a week ago without a reply.
My feeling is that this is a kernel bug, rather than specifically an
Ubuntu one. But I don't know how to get the attention of the correct
people to help fix it.
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following up on #32, I may have been a little premature the mouse is
still a little jerky, but better than Ubuntu 13.10. However, it could
still do with some tweaking to be as smooth as Windows 7
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Is this still an issue? I'm happy to file a new bug report if you could
tell me what you mean by an Ubuntu repository kernel.
Would it be helpful if I sent a report from a USB live instance of a
14.04 daily image?
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Scott Hosking, USB live is fine.
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Title:
[Dell Latitude E7440] ALPS touchpad keeps having state reset
Status in “linux” package in
I've produced a bug report here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1272624
The touchpad doesn't seems to jerk now in Ubuntu 14.04 alpha.
(as an aside, the wifi on/off switch and sound now also both work out-
of-the-box)
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I have been following this thread over the past couple of weeks and
tried several things, including what's outlined in comment #5.
I found that running:
modprobe -r psmouse
modprobe psmouse proto=bare
solves the issue for me. However the caveat is that you don't have
access to advanced touchpad
Marc, thank you for your comment. So your hardware and problem may be tracked,
could you please file a new report with Ubuntu by executing the following in a
terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the
Would it be fair to say that this issue should be raised directly with
the gmane.linux.kernel.input group to make progress?
@Carl W - You might possibly find the tip in comment 5 useful to stop
the jumpiness of the pointer. Alternatively, you could use a much older
kernel which will use the
I'm having the same problems after a fresh install of Ubuntu 13.10 on a
E7440. I get similar system log messages. Kernel: 3.11.0-14-generic
So there's currently no workaround for this, or is there?
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Carl W, thank you for your comment. So your hardware may be tracked, could you
please file a new report by executing the following in a terminal while booted
into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu
, thank you for your comment. So your hardware may be tracked, could you please
file a new report by executing the following in a terminal while booted into a
Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Allan Crooks, thank you for performing the requested tests. The next
step would be to fully commit bisect from 3.5.0-30 to 3.5.0-31, in order
to find the offending commit. Could you please do this following
https://wiki.ubuntu.com/Kernel/KernelBisection#Commit_bisecting_Ubuntu_kernel_versions
?
Just based on the last test that I did, it would seem that the drivers
in use in kernel 3.5.0-31 are different to the generic mouse ones in
kernel 3.5.0-30 (looking at the output from xinput) - rather than that a
bug was introduced into the same set of drivers.
If the generic mouse drivers work
Allen Crooks, bisecting would provide the commit that caused this
regression in functionality (introduction of buggy alps driver for you
hardware).
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There's no actual regression though because, although the generic mouse
driver doesn't have the sync issue, using it is even worse since it
doesn't expose any touchpad-specific functionality.
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Jeffrey Knockel, thank you for your comments. As Allen Crooks is the
original reporter, I would like to let him decide which he would prefer.
Thank you for your understanding.
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As Allen Crooks is the original reporter, I would like
to let him decide which he would prefer.
What I would prefer? What are my choices? I'd prefer to be able to use
the touchpad-specific driver without any sync issue.
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I tried using the kernel version that came with the released version of
12.04 (on an original install base of 12.04.3), but that seemed to cause
stability problems.
So instead, I installed the original version of 12.04, and that seemed
to work without reporting any problems.
I then installed
Allan, do the older kernels that don't seem to exhibit the bug recognize
the touchpad as a touchpad? For instance, with the older kernels that
don't seem to exhibit the bug, does the 'xinput' command list a generic
mouse instead of what's normally listed as your touchpad?
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Tested it in the same way on Precise as described in comment 9, same results..
Again - tailing kern.log:
Dec 20 23:50:17 wyvern kernel: [ 108.890147] EXT4-fs (sda5): recovery complete
Dec 20 23:50:17 wyvern kernel: [ 108.892446] EXT4-fs (sda5): mounted
filesystem with ordered data mode. Opts:
Allan Crooks, thank you for performing the requested test. For
regression testing purposes, would you mind testing a far earlier kernel
series (3.2.x) following
https://wiki.ubuntu.com/Kernel/KernelBisection#Bisecting_Ubuntu_kernel_versions
?
** Tags added: raring
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Updated the BIOS as you suggested. From the terminal:
allanc@wyvern:~$ sudo dmidecode -s bios-version sudo dmidecode -s
bios-release-date
A06
12/05/2013
allanc@wyvern:~$ uname -a
Linux wyvern 3.13.0-031300rc3-generic #201312061335 SMP Fri Dec 6 18:37:23 UTC
2013 x86_64 x86_64 x86_64 GNU/Linux
** Tags removed: bios-outdated-a06
** Tags added: latest-bios-a06
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Title:
[Dell Latitude E7440] ALPS touchpad keeps having state
I've disabled suspend on the laptop and continued to use the laptop so
that even the screensaver doesn't kick in. I've also removed resetafter
kernel parameter.
I booted the laptop with both kernels, ran tail -f /var/log/kern.log
in a terminal and left it running until I saw error messages (and
Allan Crooks, thank you for providing the requested information. Did
this problem not occur in a release prior to 13.04?
** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.13-rc3
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Allan Crooks, as per
http://www.dell.com/support/drivers/us/en/19/Product/latitude-e7440-ultrabook
an update is available for your BIOS (A06). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it
doesn't, could you please both specify
This sync issue with the E7440 touchpad can cause spurious clicks too.
One thing that I found helps is to add psmouse.resetafter=1 to
GRUB_CMDLINE_LINUX_DEFAULT in /etc/default/grub (and then run update-
grub and reboot).
This will cause the driver to reset when it loses sync, causing the
Tested with the newer kernel - running uname -a gives me:
Linux wyvern 3.13.0-031300rc3-generic #201312061335 SMP Fri Dec 6 18:37:23 UTC
2013 x86_64 x86_64 x86_64 GNU/Linux
And in the logs:
Dec 10 01:01:59 wyvern kernel: [ 814.172751] psmouse serio1: DualPoint
TouchPad at isa0060/serio1/input0
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