apport information
** Attachment added: ProcModules.txt
https://bugs.launchpad.net/bugs/1260825/+attachment/4091565/+files/ProcModules.txt
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https://bugs.launchpad.net/bugs/1260825
Title:
168c:0032 ath3k built-in bluetooth cannot load firmware - sporadic
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
This is on an ASUS N550JV. Basically, the Bluetooth is sporadically
available after restart/login. When not available, we get an error msg
in dmesg about a patch that failed to load.
$ sudo lsusb -v
Bus 003 Device 016: ID 13d3:3402 IMC Networks
Device Descriptor:
bDeviceProtocol 1 Bluetooth
idVendor 0x13d3 IMC Networks
idProduct 0x3402
bcdDevice0.02
iManufacturer 1 Atheros Communications
iProduct2 Bluetooth USB Host Controller
iSerial 3 Alaska Day 2006
$ sudo lspci
04:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter
(rev 01)
dmesg:
[ 13.663135] Bluetooth: Error in firmware loading err = -110,len = 448,
size = 4096
[ 13.663173] Bluetooth: Loading patch file failed
[ 13.663198] ath3k: probe of 3-5:1.0 failed with error -110
[ 13.663229] usbcore: registered new interface driver ath3k
Things already tried (to no much avail):
- Update BIOS to latest version
- Install bluetooth package
- Enable ath9k bt coexistence (as per
http://5thpeephole.blogspot.be/2013/10/install-ubuntu-1310-in-asus-n550jv.html)
- unload / reload ath3k module:
$ sudo modprobe -r ath3k; sleep 1; sudo modprobe ath3k
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-firmware 1.116
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
Date: Fri Dec 13 18:18:34 2013
Dependencies:
InstallationDate: Installed on 2013-12-07 (5 days ago)
InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64
(20131016.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: linux-firmware
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
Dependencies:
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2013-12-07 (5 days ago)
InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64
(20131016.1)
MarkForUpload: True
Package: linux-firmware 1.116
PackageArchitecture: all
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Tags: saucy
Uname: Linux 3.11.0-14-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
---
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
Dependencies:
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2013-12-07 (5 days ago)
InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64
(20131016.1)
MarkForUpload: True
Package: linux-firmware 1.116
PackageArchitecture: all
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Tags: saucy
Uname: Linux 3.11.0-14-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
---
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC1: marie 2252 F pulseaudio
/dev/snd/controlC0: marie 2252 F pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=b1848df9-3a67-4cb5-b9c4-1857d2d1f57b
InstallationDate: Installed on 2013-12-07 (134 days ago)
InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64
(20131016.1)
MachineType: ASUSTeK COMPUTER INC. N550JV
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed
root=UUID=6d1c5f5b-76e4-467b-9de2-e50ec2279947 ro quiet splash acpi_osi=
vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
StagingDrivers: rts5139
Tags: trusty staging
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-04-20 (1 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 11/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JV.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N550JV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10