[Kernel-packages] [Bug 1261129] Re: [SVF13N1L2ES] keyboard and touchpad do not work after resume from suspend
Daniel, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspend ? ** Tags removed: kernel-bug-exists-upstream ** Tags added: kernel-bug-exists-upstream-v3.13-rc5 latest-bios-r0220va regression-potential ** Summary changed: - [SVF13N1L2ES] keyboard and touchpad do not work after resume from suspend + [Sony VAIO SVF13N1L2ES] keyboard and touchpad do not work after resume from suspend ** Description changed: - This has happened for the first time now, all previous cycles had no problems. Will update report with info on frequency of issue. Not working means that laptop shows no response to keypresses or touchpad use. No response to hotkeys either (i.e. Fn-x presses). Volume rocker at the side of the laptop doesn't work either. However, touchscreen and digitizer continue to work. - A second suspend-resume fixes the issue. I'm attaching a dmesg log from after the second resume. + This has happened for the first time now, all previous cycles had no + problems. Will update report with info on frequency of issue. Not + working means that laptop shows no response to keypresses or touchpad + use. No response to hotkeys either (i.e. Fn-x presses). Volume rocker at + the side of the laptop doesn't work either. However, touchscreen and + digitizer continue to work. + + WORKAROUND: A second suspend-resume fixes the issue. I'm attaching a + dmesg log from after the second resume. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: daniel 1913 F pulseaudio - /dev/snd/controlC0: daniel 1913 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC1: daniel 1913 F pulseaudio + /dev/snd/controlC0: daniel 1913 F pulseaudio Date: Sun Dec 15 12:29:13 2013 InstallationDate: Installed on 2013-12-13 (1 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Sony Corporation SVF13N1L2ES MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=cbdfd3fb-5ace-4e58-b7b9-28c13927062b ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.11.0-14-generic N/A - linux-backports-modules-3.11.0-14-generic N/A - linux-firmware 1.116 + linux-restricted-modules-3.11.0-14-generic N/A + linux-backports-modules-3.11.0-14-generic N/A + linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: R0220VA dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnInsydeCorp.:bvrR0220VA:bd11/25/2013:svnSonyCorporation:pnSVF13N1L2ES:pvrC10JH1TU:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.name: SVF13N1L2ES dmi.product.version: C10JH1TU dmi.sys.vendor: Sony Corporation ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1261129 Title: [Sony VAIO SVF13N1L2ES] keyboard and touchpad do not work after resume from suspend Status in “linux” package in Ubuntu: Incomplete Bug description: This has happened for the first time now, all previous cycles had no problems. Will update report with info on frequency of issue. Not working means that laptop shows no response to keypresses or touchpad use. No response to hotkeys either (i.e. Fn-x presses). Volume rocker at the side of the laptop doesn't work either. However, touchscreen and digitizer continue to work. WORKAROUND: A second suspend-resume fixes the issue. I'm attaching a dmesg log from after the second resume. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: daniel 1913 F pulseaudio /dev/snd/controlC0: daniel 1913 F pulseaudio Date: Sun Dec 15 12:29:13 2013 InstallationDate: Installed on 2013-12-13 (1 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Sony Corporation SVF13N1L2ES MarkForUpload:
[Kernel-packages] [Bug 1261129] Re: [SVF13N1L2ES] keyboard and touchpad do not work after resume from suspend
Same issue using kernel 3.13.0-031300rc5-generic. Loss of keyboard/touchpad seems to be somewhat random, but happens at least once in three times. Second suspend/resume after loss always restores functionality. ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1261129 Title: [SVF13N1L2ES] keyboard and touchpad do not work after resume from suspend Status in “linux” package in Ubuntu: Confirmed Bug description: This has happened for the first time now, all previous cycles had no problems. Will update report with info on frequency of issue. Not working means that laptop shows no response to keypresses or touchpad use. No response to hotkeys either (i.e. Fn-x presses). Volume rocker at the side of the laptop doesn't work either. However, touchscreen and digitizer continue to work. A second suspend-resume fixes the issue. I'm attaching a dmesg log from after the second resume. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: daniel 1913 F pulseaudio /dev/snd/controlC0: daniel 1913 F pulseaudio Date: Sun Dec 15 12:29:13 2013 InstallationDate: Installed on 2013-12-13 (1 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Sony Corporation SVF13N1L2ES MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=cbdfd3fb-5ace-4e58-b7b9-28c13927062b ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: R0220VA dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnInsydeCorp.:bvrR0220VA:bd11/25/2013:svnSonyCorporation:pnSVF13N1L2ES:pvrC10JH1TU:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.name: SVF13N1L2ES dmi.product.version: C10JH1TU dmi.sys.vendor: Sony Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1261129/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1261129] Re: [SVF13N1L2ES] keyboard and touchpad do not work after resume from suspend
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as Confirmed. Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-rc4-trusty/ ** Changed in: linux (Ubuntu) Importance: Undecided = Medium ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1261129 Title: [SVF13N1L2ES] keyboard and touchpad do not work after resume from suspend Status in “linux” package in Ubuntu: Incomplete Bug description: This has happened for the first time now, all previous cycles had no problems. Will update report with info on frequency of issue. Not working means that laptop shows no response to keypresses or touchpad use. No response to hotkeys either (i.e. Fn-x presses). Volume rocker at the side of the laptop doesn't work either. However, touchscreen and digitizer continue to work. A second suspend-resume fixes the issue. I'm attaching a dmesg log from after the second resume. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: daniel 1913 F pulseaudio /dev/snd/controlC0: daniel 1913 F pulseaudio Date: Sun Dec 15 12:29:13 2013 InstallationDate: Installed on 2013-12-13 (1 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Sony Corporation SVF13N1L2ES MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=cbdfd3fb-5ace-4e58-b7b9-28c13927062b ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: R0220VA dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnInsydeCorp.:bvrR0220VA:bd11/25/2013:svnSonyCorporation:pnSVF13N1L2ES:pvrC10JH1TU:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.name: SVF13N1L2ES dmi.product.version: C10JH1TU dmi.sys.vendor: Sony Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1261129/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1261129] Re: [SVF13N1L2ES] keyboard and touchpad do not work after resume from suspend
I'm attaching the mcelog, since dmesg indicates that several mces occured. I do not, however, know, whether those are related to this bug. ** Attachment added: mcelog_after_second_resume https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1261129/+attachment/3929633/+files/mcelog_after_second_resume -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1261129 Title: [SVF13N1L2ES] keyboard and touchpad do not work after resume from suspend Status in “linux” package in Ubuntu: Confirmed Bug description: This has happened for the first time now, all previous cycles had no problems. Will update report with info on frequency of issue. Not working means that laptop shows no response to keypresses or touchpad use. No response to hotkeys either (i.e. Fn-x presses). Volume rocker at the side of the laptop doesn't work either. However, touchscreen and digitizer continue to work. A second suspend-resume fixes the issue. I'm attaching a dmesg log from after the second resume. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: daniel 1913 F pulseaudio /dev/snd/controlC0: daniel 1913 F pulseaudio Date: Sun Dec 15 12:29:13 2013 InstallationDate: Installed on 2013-12-13 (1 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) MachineType: Sony Corporation SVF13N1L2ES MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=cbdfd3fb-5ace-4e58-b7b9-28c13927062b ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: R0220VA dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnInsydeCorp.:bvrR0220VA:bd11/25/2013:svnSonyCorporation:pnSVF13N1L2ES:pvrC10JH1TU:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.name: SVF13N1L2ES dmi.product.version: C10JH1TU dmi.sys.vendor: Sony Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1261129/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
