apport information ** Attachment added: "BootDmesg.txt" https://bugs.launchpad.net/bugs/1289128/+attachment/4012866/+files/BootDmesg.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1289128 Title: External laptop speakers work only for several minutes then shut off Status in “linux” package in Ubuntu: Confirmed Bug description: Linux Mint 16 Petra & Ubuntu 13.04 and 13.10 Toshiba Satellite L655-S5150 Running lates version of BIOS I can't get my laptop speakers to stay running. What happens is that when I first start up my laptop, sound will come out of the speakers for 2-3 minutes and then stop. If I reboot it will come back on for 2-3 minutes again. My headphones work fine for as long as I want them to play. I also tried the Auto Mute - disable idea that is mentioned in many of the posts by people with the same problem. One weird thing is that if I close my laptop and let it go into suspend then open it back up, the sound comes back on for 2-3 minutes. I tested the power settings on this. If I have my laptop set up to go into suspend when I close the lid (Under the “When Plugged In” settings) , the sound comes back on. If I have my power setting for “When the Lid is Closed” set to “Do Nothing” (under the “When Plugged In” settings) and close the lid, the sound does NOT come back on. Same scenario if I go onto battery power (comes back on if set to suspend). This issue seems to be tied to the suspend / power settings somehow. Just now I shut the lid and re-opend it and the sound played for 1 minutes and 27 seconds before cutting off again. On another note, this system is dual boot so I started up Windows and ran Media Player for about an hour and the sound played the entire time. This would rule out a true hardware fault. I have run the command wget http://www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash alsa-info.sh and saved the information locally. It creates a folder with sub folders so I'm not sure what I should upload. I tried installing DKMS under Mint 16 but it didn't appear to work and I don't have Ubuntu installed on my system any longer. I'm willing to try any troubleshooting steps you need to assist in fixing this problem. Here is some more information below. Info from "sudo aplay -l" List of PLAYBACK Hardware Devices **** card 0: MID [HDA Intel MID], device 0: CX20585 Analog [CX20585 Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 *********************************************************************** Output from lspci -v | grep -A7 -i "audio" 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05) Subsystem: Toshiba America Info Systems Device fd50 Flags: bus master, fast devsel, latency 0, IRQ 42 Memory at d6400000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05) (prog-if 00 [Normal decode]) ************************************************************************ This page (https://help.ubuntu.com/community/SoundTroubleshooting) said to run modprobe on my sound driver. I couldn't figure out what my driver was so I was never able to do that step. sudo modprobe snd-[NAME OF YOUR SOUNDCARD'S DRIVER] ****************************************************************** ubuntu-bug -s audio returns the following error *** Error: Unknown symptom The symptom "audio" is not known. ******************************************************************** --- ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pops 1634 F.... pulseaudio DistroRelease: Ubuntu 13.10 HibernationDevice: RESUME=UUID=727b1e07-0e76-4ff5-8dae-72ee7fd3e405 InstallationDate: Installed on 2014-01-06 (60 days ago) InstallationMedia: Linux Mint 16 "petra" - Release amd64 20131126 MachineType: TOSHIBA Satellite L655 MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=663d6c75-af4d-4f5d-8b09-21f0bf1ecbda ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116.2 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: petra Uname: Linux 3.11.0-12-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 07/03/2012 dmi.bios.vendor: INSYDE dmi.bios.version: 2.80 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Base Board Product Name dmi.board.vendor: Intel Corp. dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDE:bvr2.80:bd07/03/2012:svnTOSHIBA:pnSatelliteL655:pvrPSK2CU-0K101S:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite L655 dmi.product.version: PSK2CU-0K101S dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1289128/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
