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** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1331513
Title:
tg3 eth1: transmit timed out, resetting on BCM5720
Status in The Dell PowerEdge project:
Incomplete
Status in “linux” package in Ubuntu:
Confirmed
Status in “linux-lts-saucy” package in Ubuntu:
Confirmed
Bug description:
we have a problem with Dell PowerEdge machines, having the Broadcom
5720 chip. We have this problem on generation 12 systems, across
different models (R420, R620), with several combinations of bios
firmwares, lifecycle firmwares, etc... We see this on several versions
of the linux kernel, ranging from 3.2.x up tot 3.11, with several
versions of the tg3 driver, including a manually compiled latest
version (3.133d) loaded in a 3.11. The latest machine, where we can
reproduce the problem has Ubuntu Precise installed, but we also see
this behaviour on Debian machines. We run Xen on it, running HVM hosts
on it. Storage is handled over iSCSI (and it is the iSCSI interface we
can trigger this bug on in a reproducible way, while we have the
impression it also happens on other interfaces, but there we don't
have a solid case where we have e reproducible setup).
All this info actually points into the direction of the tg3 driver
and/or hardware below it not handling certain datastreams or data
patterns correctly, and finally crashing the system. It seems
unrelated to the version of kernel running, xen-version running,
amount of VM's running, firmwares and revisions running, etc...
We have been trying to pinpoint this for over a year now, being unable
to actually create a scenario where we could reproduce this. As of
this week, we finally found a specific setup where we could trigger
the error within a reasonable time.
The error is triggered by running a certain VM on the Xen stack, and
inside that VM, importing a mysqldump in a running mysql on that VM.
The VM has it's traffic on an iSCSI volume, so this effectually
generates a datastream over the eth1 interface of the machine. Within
a short amount of time, the system will crash in 2 steps. We first see
a timeout on the tg3 driver on the eth1 interface (dmesg output
section attached). This sometimes repeats two or three times, and
finally, step 2, the machine freezes and reboots.
While debugging, we noticed that the bug goes away when we disable sg
offloading with ethtool.
If you need any additional info, feel free to ask.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-19-generic 3.11.0-19.33~precise1
ProcVersionSignature: Ubuntu 3.11.0-19.33~precise1-generic 3.11.10.5
Uname: Linux 3.11.0-19-generic x86_64
AlsaDevices:
total 0
crw-rw---T 1 root audio 116, 1 Jun 18 16:36 seq
crw-rw---T 1 root audio 116, 33 Jun 18 16:36 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211
not found.
Date: Wed Jun 18 16:47:27 2014
HibernationDevice: RESUME=UUID=f3577e02-64e3-4cab-b6e7-f30efa111565
InstallationMedia: Ubuntu-Server 12.04.4 LTS "Precise Pangolin" - Release
amd64 (20140204)
MachineType: Dell Inc. PowerEdge R420
MarkForUpload: True
PciMultimedia:
ProcFB:
ProcKernelCmdLine: placeholder root=UUID=bbc71780-90bf-4647-b579-e48d5d8c2bce
ro vga=0x317
RelatedPackageVersions:
linux-restricted-modules-3.11.0-19-generic N/A
linux-backports-modules-3.11.0-19-generic N/A
linux-firmware 1.79.12
RfKill: Error: [Errno 2] No such file or directory
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/20/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.1.2
dmi.board.name: 0JD6X3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 23
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.1.2:bd01/20/2014:svnDellInc.:pnPowerEdgeR420:pvr:rvnDellInc.:rn0JD6X3:rvrA00:cvnDellInc.:ct23:cvr:
dmi.product.name: PowerEdge R420
dmi.sys.vendor: Dell Inc.
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