[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2015-03-10 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in linux package in Ubuntu:
  Expired

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2145 F pulseaudio
   /dev/snd/controlC1:  gabriele   2145 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2015-01-09 Thread Gabriele Volpi
Christopher, the last bad kernel is 3.17.8, the first good kernel is
3.18-rc1.

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Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2145 F pulseaudio
   /dev/snd/controlC1:  gabriele   2145 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2015-01-09 Thread Gabriele Volpi
Christopher, the last bad kernel is 3.17.8, the first goog kernel is
3.18-rc1.

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Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2145 F pulseaudio
   /dev/snd/controlC1:  gabriele   2145 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2015-01-09 Thread Gabriele Volpi
gabriele@gabriele-X550LD-F552LD:~/linux$ git bisect start
HEAD si trova ora a f114040... Linux 3.18-rc1
gabriele@gabriele-X550LD-F552LD:~/linux$ git bisect good v3.18-rc1
gabriele@gabriele-X550LD-F552LD:~/linux$ git bisect bad v3.17.8
fatal: Needed a single revision
Bad rev input: v3.17.8

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1353526

Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2145 F pulseaudio
   /dev/snd/controlC1:  gabriele   2145 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2015-01-08 Thread Gabriele Volpi
In terminal I write
git clone git://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git   
cd linux
git checkout v3.18-rc1
git bisect start
git bisect good 3.18-rc1
git bisect bad v3.17.7

At this last command it answers: 
fatal: Needed a single revision
Bad rev input: v3.17.7

Why?

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Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2145 F pulseaudio
   /dev/snd/controlC1:  gabriele   2145 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2015-01-04 Thread Gabriele Volpi
Christopher, the last bad kernel is 3.17.7, the first goog kernel is
3.18-rc1.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1353526

Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2145 F pulseaudio
   /dev/snd/controlC1:  gabriele   2145 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2014-11-22 Thread Gabriele Volpi
I install 
linux-headers-3.18.0-031800rc5_3.18.0-031800rc5.201411162035_all.deb
linux-headers-3.18.0-031800rc5-generic_3.18.0-031800rc5.201411162035_amd64.deb
linux-image-3.18.0-031800rc5-generic_3.18.0-031800rc5.201411162035_amd64.deb
with
sudo dpkg -i *.deb
Now touchpad works with one finger. That's fine!

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Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2145 F pulseaudio
   /dev/snd/controlC1:  gabriele   2145 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2014-11-22 Thread Gabriele Volpi
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.18.0 rc5

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https://bugs.launchpad.net/bugs/1353526

Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2145 F pulseaudio
   /dev/snd/controlC1:  gabriele   2145 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2014-11-22 Thread Christopher M. Penalver
Gabriele Volpi, the next step is to fully reverse commit bisect from
kernel 3.13 to 3.18-rc5 in order to identify the last bad commit,
followed immediately by the first good one. Once this commit has been
identified, then it may be reviewed as a candidate for backporting into
your release. Could you please do this following
https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F
?  Please note, finding adjacent kernel versions is not fully commit
bisecting.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Tags added: kernel-fixed-upstream kernel-fixed-upstream-3.18-rc5
needs-reverse-bisect

** Changed in: linux (Ubuntu)
   Importance: Low = Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1353526

Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2145 F pulseaudio
   /dev/snd/controlC1:  gabriele   2145 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1353526/+subscriptions

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[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2014-11-19 Thread Gabriele Volpi
apport information

** Description changed:

  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2110 F pulseaudio
   /dev/snd/controlC1:  gabriele   2110 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (127 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/14/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.306
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.306:bd05/14/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  gabriele   2145 F pulseaudio
+  /dev/snd/controlC1:  gabriele   2145 F pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
+ InstallationDate: Installed on 2014-07-13 (128 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
+ MachineType: ASUSTeK COMPUTER INC. X550LD
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
+ ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-39-generic N/A
+  linux-backports-modules-3.13.0-39-generic  N/A
+  linux-firmware 1.127.8
+ Tags:  trusty
+ Uname: Linux 3.13.0-39-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 06/26/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: X550LD.307
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: X550LD
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: ATN12345678901234567
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: X550LD
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1353526/+attachment/4263879/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1353526

Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  --- 
  ApportVersion: 

[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2014-11-19 Thread Gabriele Volpi
bios updated to 307
nothing changed
- touch pad not works and it interferes with mouse
- backlight keys not work
- after reboot no network 
after update: automatically gather debugging information (terminal: 
apport-collect 1353526)

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1353526

Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2110 F pulseaudio
   /dev/snd/controlC1:  gabriele   2110 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (127 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/14/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.306
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.306:bd05/14/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2145 F pulseaudio
   /dev/snd/controlC1:  gabriele   2145 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1353526/+subscriptions

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[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2014-11-19 Thread Christopher M. Penalver
Gabriele Volpi, just to advise, no further apport-collect's would need
to occur unless specifically requested.

Despite this, could you please test the latest upstream kernel available
from the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into 
the OS) please make a comment in your report about this, and continue to test 
the next most recent kernel version until you can test to the issue. Once 
you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this bug is fixed in the mainline kernel, please 
add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly 
shown as:
kernel-fixed-upstream-3.18-rc5

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Description changed:

  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  gabriele   2110 F pulseaudio
-  /dev/snd/controlC1:  gabriele   2110 F pulseaudio
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 14.04
- HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
- InstallationDate: Installed on 2014-07-13 (127 days ago)
- InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
- MachineType: ASUSTeK COMPUTER INC. X550LD
- Package: linux (not installed)
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
- RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-39-generic N/A
-  linux-backports-modules-3.13.0-39-generic  N/A
-  linux-firmware 1.127.8
- Tags:  trusty
- Uname: Linux 3.13.0-39-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 05/14/2014
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: X550LD.306
- dmi.board.asset.tag: ATN12345678901234567
- dmi.board.name: X550LD
- dmi.board.vendor: ASUSTeK COMPUTER INC.
- dmi.board.version: 1.0
- dmi.chassis.asset.tag: ATN12345678901234567
- dmi.chassis.type: 10
- dmi.chassis.vendor: ASUSTeK COMPUTER INC.
- dmi.chassis.version: 1.0
- dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.306:bd05/14/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
- dmi.product.name: X550LD
- dmi.product.version: 1.0
- dmi.sys.vendor: ASUSTeK COMPUTER INC.
- --- 
- ApportVersion: 2.14.1-0ubuntu3.5
- Architecture: amd64
- AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  gabriele   2145 F pulseaudio
-  /dev/snd/controlC1:  gabriele   2145 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  gabriele   2145 F pulseaudio
+  /dev/snd/controlC1:  gabriele   2145 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-39-generic N/A
-  linux-backports-modules-3.13.0-39-generic  N/A
-  linux-firmware 1.127.8
+  linux-restricted-modules-3.13.0-39-generic N/A
+  linux-backports-modules-3.13.0-39-generic  

[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2014-11-18 Thread Gabriele Volpi
apport information

** Tags added: apport-collected trusty

** Description changed:

- The touchpad functions properly on my F552L laptop under Windows 8
- 64bit. It doesn't work properly with Ubuntu 14.04 64-bit. The cursor
- doesn't move at all or just barely from time to time. Right or left-
- click doesn't work. The touchpad is not properly recognized by the OS.
- BIOS is updated. Mouse work, but sometimes it work bad (click no
- effect). For example now click not work and I use tab.
+ The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  gabriele   2110 F pulseaudio
+  /dev/snd/controlC1:  gabriele   2110 F pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
+ InstallationDate: Installed on 2014-07-13 (127 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
+ MachineType: ASUSTeK COMPUTER INC. X550LD
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-39-generic N/A
+  linux-backports-modules-3.13.0-39-generic  N/A
+  linux-firmware 1.127.8
+ Tags:  trusty
+ Uname: Linux 3.13.0-39-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 05/14/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: X550LD.306
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: X550LD
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: ATN12345678901234567
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.306:bd05/14/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: X550LD
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1353526/+attachment/4263183/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1353526

Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2110 F pulseaudio
   /dev/snd/controlC1:  gabriele   2110 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (127 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/14/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.306
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  

[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2014-11-18 Thread Christopher M. Penalver
Gabriele Volpi, as per 
http://www.asus.com/Notebooks_Ultrabooks/X550LD/HelpDesk_Download/ an update to 
your BIOS is available (307). If you update to this following 
https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it 
doesn't, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-307

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1353526

Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8 64bit. It 
doesn't work properly with Ubuntu 14.04 64-bit. The cursor doesn't move at all 
or just barely from time to time. Right or left-click doesn't work. The 
touchpad is not properly recognized by the OS. BIOS is updated. Mouse work, but 
sometimes it work bad (click no effect). For example now click not work and I 
use tab.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gabriele   2110 F pulseaudio
   /dev/snd/controlC1:  gabriele   2110 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f1a7e1be-17b9-4445-9140-bd727ab1996c
  InstallationDate: Installed on 2014-07-13 (127 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed 
root=UUID=f932813a-3de9-4cd8-a2e7-b9b3ceeac5a2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware 1.127.8
  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/14/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.306
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX550LD.306:bd05/14/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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[Kernel-packages] [Bug 1353526] Re: [Asus F552L] Touchpad not working in ubuntu 14.04

2014-11-17 Thread Christopher M. Penalver
Gabriele Volpi, thank you for taking the time to report this bug and helping to 
make Ubuntu better. Please execute the following command, as it will 
automatically gather debugging information, in a terminal:
apport-collect 1353526

** Package changed: ubuntu = linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided = Low

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1353526

Title:
  [Asus F552L] Touchpad not working in ubuntu 14.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The touchpad functions properly on my F552L laptop under Windows 8
  64bit. It doesn't work properly with Ubuntu 14.04 64-bit. The cursor
  doesn't move at all or just barely from time to time. Right or left-
  click doesn't work. The touchpad is not properly recognized by the OS.
  BIOS is updated. Mouse work, but sometimes it work bad (click no
  effect). For example now click not work and I use tab.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1353526/+subscriptions

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Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp