Public bug reported:
CID: 201305-13527 Dell Precision M4800
Xorg would crash and restart (you will see the login screen again and
again) when the HDMI / DP cable is connected to the system.
Steps:
1. Install 14.04 + update (3.13.0-36), boot to desktop
2. Connect a HDMI / DP cable
Expected result:
* The external monitor should work
Actual result:
* The external monitor screen is black, and the Xorg crashed -> black screen on
this laptop -> login screen shows up -> black screen... repeat.
WORKAROUND:
* Install the proprietary nvidia driver
I'm not sure if this should be consider as a blocker.
But hey, we need to certified this I+N system with the proprietary driver, I
think it's OK to not to call this a blocker.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 7071 F.... pulseaudio
ubuntu 7529 F.... pulseaudio
/dev/snd/controlC1: ubuntu 7071 F.... pulseaudio
ubuntu 7529 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Wed Oct 8 06:20:44 2014
HibernationDevice: RESUME=UUID=46ed949d-eff8-48e9-b337-6425f480cf12
InstallationDate: Installed on 2014-10-08 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Precision M4800
ProcFB:
0 inteldrmfb
1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed
root=UUID=e7f55d08-44a4-447e-8fc6-563864d60df4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-36-generic N/A
linux-backports-modules-3.13.0-36-generic N/A
linux-firmware 1.127.7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/02/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 0FVDR2
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA06:bd01/02/2014:svnDellInc.:pnPrecisionM4800:pvr01:rvnDellInc.:rn0FVDR2:rvrX02:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M4800
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Assignee: Anthony Wong (anthonywong)
Status: New
** Tags: 201305-13527 amd64 apport-bug taipei-lab trusty
** Attachment added: "Xorg.0.log"
https://bugs.launchpad.net/bugs/1378744/+attachment/4228352/+files/Xorg.0.log
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https://bugs.launchpad.net/bugs/1378744
Title:
nVidia GK106GLM [Quadro K2100M] [10de:11fc] Connect to HDMI / DP port
with open-source driver will cause Xorg crash
Status in “linux” package in Ubuntu:
New
Bug description:
CID: 201305-13527 Dell Precision M4800
Xorg would crash and restart (you will see the login screen again and
again) when the HDMI / DP cable is connected to the system.
Steps:
1. Install 14.04 + update (3.13.0-36), boot to desktop
2. Connect a HDMI / DP cable
Expected result:
* The external monitor should work
Actual result:
* The external monitor screen is black, and the Xorg crashed -> black screen
on this laptop -> login screen shows up -> black screen... repeat.
WORKAROUND:
* Install the proprietary nvidia driver
I'm not sure if this should be consider as a blocker.
But hey, we need to certified this I+N system with the proprietary driver, I
think it's OK to not to call this a blocker.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 7071 F.... pulseaudio
ubuntu 7529 F.... pulseaudio
/dev/snd/controlC1: ubuntu 7071 F.... pulseaudio
ubuntu 7529 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Wed Oct 8 06:20:44 2014
HibernationDevice: RESUME=UUID=46ed949d-eff8-48e9-b337-6425f480cf12
InstallationDate: Installed on 2014-10-08 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
(20140722.2)
MachineType: Dell Inc. Precision M4800
ProcFB:
0 inteldrmfb
1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed
root=UUID=e7f55d08-44a4-447e-8fc6-563864d60df4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-36-generic N/A
linux-backports-modules-3.13.0-36-generic N/A
linux-firmware 1.127.7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/02/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 0FVDR2
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA06:bd01/02/2014:svnDellInc.:pnPrecisionM4800:pvr01:rvnDellInc.:rn0FVDR2:rvrX02:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M4800
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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