Ubuntu Touch is no longer supported.
** Changed in: bluez (Ubuntu)
Status: Confirmed => Won't Fix
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Title:
Bluetooth
** Tags added: bluez-touch
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Title:
Bluetooth devices (Jabra BT250, Audi A3 car kit) can not be connected
with BQ Aquaris 4.5
Aquaris E5 HD
Porsche 911 car, model 997 (2011)
Update with OTA 15:
Again no sucess to connect the phone to the car.
After typing the 4-digit pin code into the Aquaris E5,
the phone displays, it is connected to the car's PCM (Porsche Communication
Management).
The car displays, that there "is
I have a similar issue with Meizu MX4 which pairs, connects but drops
the connection to the car kit after being connected 2 sec.
This bug hasn't been resolved in 1 1/2 year time and ota5 - ota14
releases. Now we hear that there will not be a ota15 for a long while
and maybe even never for the
I finally have paired the E4.5 to Citroen C4. A call starts but it's
impossible to hear anything.
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Title:
Bluetooth devices (Jabra
The bluez snap is based on the same code, but many of these issues are
device specific and difficult to resolve without those specific
environments. I believe the maintainer is still working on these
connection issues in general.
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Will someone pick this issue up? Or are you dropping this bug because
there will be a re-write of the bluetooth framework for the snappy image
later on?
Please let us know a bit of what is going on.
Thanks!
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** Changed in: canonical-devices-system-image
Assignee: John McAleely (john.mcaleely) => (unassigned)
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Title:
Bluetooth
Also in Citroen C4 with BQ E4.5
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Title:
Bluetooth devices (Jabra BT250, Audi A3 car kit) can not be connected
with BQ Aquaris 4.5
I can connect and pair perfectly on my meizu pro5 but the audio is so
bad that all you hear is static and then it hangs up he call 3 min later
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Hello all,
I am getting the same problem.
I use BQ Aquaris E4.5 and my car is Seat Altea XL 2010 version.
The phone finds the car bluetooth, I can connect to it, I get the PIN request,
and the device gets paired. Even the bluetooth icon changes its colour to white.
But when i try to make a call,
Meizu MX4, OTA-13
Seat Altea car, model 2009
No success to connect. At first the phone shows connected, but no
feedback is shown on the car side. Then, after a while the phone says it
is disconnected. Pretty much the same (mis-) behaviour in every OTA
since the very beginning when I bought the
Aquaris E5 HD
Porsche 911 car, model 997 (2011)
Update with OTA 13:
Again no sucess to connect the phone to the car.
After typing the 4-digit pin code into the Aquaris E5,
the phone displays, it is connected to the car's PCM (Porsche Communication
Management).
The car displays, that there "is
OTA13 did not solve the problem with the Anker SoundBuds AK-A3233011:
connecting the phone to it freeze the BT support
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Title:
** Changed in: canonical-devices-system-image
Milestone: 13 => backlog
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Title:
Bluetooth devices (Jabra BT250, Audi A3 car kit)
Dear Konrad,
sorry for not replying so long With the current rc:
current build number: 431
device name: krillin
channel: ubuntu-touch/rc-proposed/bq-aquaris.en
last update: 2016-09-17 07:25:24
version version: 431
version ubuntu: 20160917
version device: 20160606-ab415b2
version custom:
Aquarius E5
OTA-13:
>From OTA-5 to OTA-13 the conversation is mute if I use Bluetooth connection
>via Parrot system.
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Title:
Similar problem with my Anker SoundBuds AK-A3233011: as the phone
(Aquaris E4.5) connect with the BT device the BT cease to function: I
cannot set BT of or set Airplane Mode; even a reboot will never
complete, I must force a full shutdown.
The device has some glitch with Ubuntu for desktop, also:
Hey,
we are releasing the major update to the Bluetooth for our phones with
OTA13. First there is an updated BlueZ version; second there is a fix
for in-car Bluetooth in a situation where the pairing has been initiated
by the device [not the phone].
@Stefan
I understand your frustration however
Aquaris E5
Porsche 911 car 997 (2011)
Update with OTA 12:
After prompting to connect with a 4-digit pin code,
the Ubuntu phone connected with the car and synchronized the adressbook.
Phone calls did not work: dealing and connection created, but no sound over the
car microphone and speakers.
** Changed in: canonical-devices-system-image
Milestone: 12 => 13
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Title:
Bluetooth devices (Jabra BT250, Audi A3 car kit) can
Aquaris E5
Porsche 911 Car 997 (2011)
Update with OTA 11:
After prompting to connect with a 4-digit pin code,
the Ubuntu phone connected with the Car and
synchronized adressbook and phone lists on the car display, fine.
But after leaving and retourning to the car the phone did not reconnect
No idea whether this observation is related: For me it actually makes a
difference whether the connection to the handsfree device (Funkwerk Ego
Flash) is initiated by the phone (E 4.5) or the device itself.
When the handfree device connects to the phone, I experience the
symptoms of "no audio" on
Please find attached logs from a BT success pairing and functioning with
Renault Clio. Hope it is useful.
Time stamp:
9:32 - Start test
9:35 - Successfully paired
9:35-36 - Phone call done properly
** Attachment added: "logs_Renaul_Clio_success_BT_connection.zip"
Hi @kzapalowicz and @morphis:
More information and logs about pairing and connecting with Ford Audio
System of a Ford Fiesta:
Here is what I did:
12:30 PARTY STARTED: Fist attempt, paired but not connected
12:49 paired again, I tried to connect it but BT in Krillin disconnects
12:52 second
** Changed in: canonical-devices-system-image
Milestone: 11 => 12
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Title:
Bluetooth devices (Jabra BT250, Audi A3 car kit) can
Meizu MX4
OTA 10.1
This could be related, I can pair my phone with my Honda CRV (2014) but
no audio output from either the car or the phone when making or
receiving a call.
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Aquaris E.45
OTA 10.1
Pairing does not work with Toyota Avensis (2010 model)
Also does not work with Parrot Minikit portable handsfree kit (approx 10 years
old)
On both, entering the pairing PIN results in no action from the phone,
and "pairing failed" message on the other device.
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Aquarius E5
OTA-10.1:
With a Porsche 911 Car (2011), pairing does not work, too.
The bluetooth system in the car searches for devices and shows "Aquaris E5.0
Ubuntu Edition"
then prompts me to connect with a 4-digit pin code,
after typing the code, the Ubuntu phone doesn't react
The Porsche car
@Uranicus
Are you abel to do this test, i.e.try to pair and connect with your car
however using the bluetoothctl and *not* opening the system settings at
all. This is to tell if we should be still worried about our recent
update to the system-settings or we can rule this out and seek some
other
@Uranicus,
Thanks for the logs and screenshot. I had some time to review these and
they do put some light on the whole issue. It is still far to find the
root cause (or perhaps it is just around a corner;) nevertheless we are
looking into it.
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** Changed in: canonical-devices-system-image
Milestone: ww08-2016 => 11
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Title:
Bluetooth devices (Jabra BT250, Audi A3 car
@Konrad
I have now isolated as requested the Audi only. Please check the logs
from 31.03.2016 17:45 h CET onwards.
If you need anything else, please let me know, I am happy to support!
** Attachment added: "20160331_1800.tar.gz"
I have also attached a screenshot of the bluetoothctl output (of the
results from 17:54 h - 17:58 h) where you see that the device connects
and disconnects.
** Attachment added: "screenshot20160331_175905629.png"
@Uranicus
Thanks for the try and if you could do one more with Audi however this
time w/o the previous history so after forgetting all of the devices and
the reboot. This is to isolate the issue and reduce the noise in the
logs.
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@Konrad
I hope I did what you have expected:
at first I tried to forget the device (Seat_BT, 4C:74:03:64:75:ED). But
even after that and after a reboot I could find a directory with the
address of the device in (var/lib/bluetooth/4C:74:03:64:75:ED).
In a second step I deleted the content of the
@Uranicus
You could try first to remove the devices [forget] using the Settings ->
Bluetooth. You do not need to reinstall the silo once it has been
already installed.
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@Konrad
I will run the following on my phone:
sudo rm /var/lib/bluetooth/* -rf
This should empty the directory as you have indicated. Then I will
reconnect to Seat & Audi.
One question: do you want me to reinstall silo 67? I am on:
current build number: 298
device name: krillin
channel:
@Uranicus:
Could you remove the local devices database [forget devices, make sure
that /var/lib/bluetooth contains nothing], reboot and try connecting to
Audi or Seat? This is for isolating the issue. Thanks in advance.
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I have analyzed the syslog and must say that this is a strange one to
figure out.
There is a strange line in the syslog saying that the error is "Device
or respurce busy" and it happens for many actions such as SDP Query for
example. It is reported for bonding attempts which fail with code either
I'm experiencing some similar difficulties with my 2016 VW GTI. I
haven't had a chance to gather any useful logs for it yet and need to
play around some more to see more precisely how it's failing and the
steps to reproduce.
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Hi Konrad,
thanks for working on this issue!
I am on the following version:
current build number: 286
device name: krillin
channel: ubuntu-touch/rc-proposed/bq-aquaris.en
last update: 2016-03-18 08:33:28
version version: 286
version ubuntu: 20160318
version device: 20160108-efc96d8
version
Hi,
We will try to resolve this issue, hopefully, in the coming days/weeks or get
closer to understanding the root cause. However before we start I would like you
to retest again because we have made a significant change recently with updating
the BlueZ version to 5.37 as well as we might have a
** Changed in: canonical-devices-system-image
Status: Confirmed => In Progress
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Title:
Bluetooth devices (Jabra BT250, Audi
** Tags added: bluetooth-ota10
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Title:
Bluetooth devices (Jabra BT250, Audi A3 car kit) can not be connected
with BQ Aquaris 4.5
@Simon
Now the promised update to topic 1. Audio A3:
I have used the correct PIN: 1234. I have tested this with another
Android phone which I have paired with the car using this PIN.
Then I retried the pairing with my Ubuntu Phone with the same result as
above. I started this at:
01.03.2016,
@Simon
Thanks for picking this up again.
Topic 1. Audio A3: I will test this this evening or tomorrow and will
give you a feedback. I am very sure that the pin I have entered was
correct but I will check this again.
Topic 3. Logitec Bluetooth Mouse
For both channels (OTA9.1 & rc-proposed
** Changed in: bluez (Ubuntu)
Status: Incomplete => Confirmed
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Title:
Bluetooth devices (Jabra BT250, Audi A3 car kit) can
I looked a bit through the logs files this morning and will enumerate my
findings per device.
1. Audio A3
The paring attempt is clearly visible in the log files. It first tries
to use the automatic-pin-guesser which fails after one attempt and then
switches back to ask the connected agent (aka
** Changed in: canonical-devices-system-image
Importance: High => Critical
** Tags removed: bluetooth-ota9
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Title:
Bluetooth
I've got the same issue with BQ Aquaris e4.5, Parrot CK3100 Handsfree and Ford
Audio System
I was Unable to link devices
current build number: 630
device name: krillin
channel: ubuntu-touch/rc-proposed/bq-aquaris.en-proposed
last update: 2016-01-21 06:46:21
version version: 630
version ubuntu:
logs from dec 9 seem to have a lot of good data
** Changed in: canonical-devices-system-image
Importance: Undecided => High
** Changed in: canonical-devices-system-image
Milestone: None => ww08-2016
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Is there something I can do to push this over the finish line before
OTA9 freeze?
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Title:
Bluetooth devices (Jabra BT250, Audi A3
Dear all,
in case there is something new on rc-proposed please let me know. I will
then test it according to my procedure above and will give you a
feedback,
merry Christmas and a happy new year,
Matthias
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Reporting on Bluetooth bug 1500242
I have send such a report on December, 6th 2015 where I have tested the
rc-proposed with my Jabra device. At that time the syslog-file was
missing which I have added later. I found out later, that syslog is a
rolling log, therefore maybe not all test logs are
report in odt, pdf and log files
** Attachment added: "Bug 1500242 2015_12_09.7z"
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1500242/+attachment/4531794/+files/Bug%201500242%202015_12_09.7z
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ergh ..., sorry I missed that, please find attached
** Attachment added: "syslog"
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1500242/+attachment/4530801/+files/syslog
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One add-on to the Jabra device:
I realized that I have missed to put the "bluetoothctl", "info" data in
the report above (1). So I did the same procedure as above again today
and acquired the info data. But I also managed to get the info data the
second time after I have turned the Jabra off and
@Uranicus: Awesome writeup! Thanks a lot. However the most important
thing is missing: A copy of /var/log/syslog which would be the primary
source of information for us to debug this. The others are only side
note information.
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First a feedback of the tests with the Jabra BT250 device. Please see my
report and the logfiles in the attachment.
I am also posting the plain text here which I have attached as pdf &
odt-file.
- Text
Reporting on Bluetooth bug 1500242
System
Ah sorry, confused that. The log files for the A3 would be great too
then.
** Changed in: bluez (Ubuntu)
Status: New => Incomplete
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@Simon:
I will retest with the debugging bluetooth tips.
Abou the A3 issue. I wrote:
-
Audi A3, car kit:
I have tested the rc-propsed version with my Car kit Audi A3 2012 model. There
has been no significant change with this set-up. I can pair the phone with the
car kit but can not
@Tony: Thanks!
@Uranicus:
A couple of questions:
- First: For all things please follow
https://wiki.ubuntu.com/DebuggingBluetooth so that we get some more
detailed logs of what is going on in your system. That would be great
and would allow us to debug this.
- When you disconnect your Jabra
@Simon
Regarding the battery mismatch, the HFP 1.6 specification ( section
4.33.2 AT Capabilities Re-Used from GSM 07.07 and 3GPP 27.007 )
documents that the battery level is indicated by an integer between 0
and 5. For a battery percentage of 1 or less, we indicate 0. Above
1%, we divide by
** Summary changed:
- Bluetooth device (Jabra BT250, Audi A3 car kit) can not be connected with BQ
Aquaris 4.5
+ Bluetooth devices (Jabra BT250, Audi A3 car kit) can not be connected with BQ
Aquaris 4.5
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