[Kernel-packages] [Bug 1586635] Re: Ubuntu 16.04 black screen after long suspend

2016-07-28 Thread Valentin
It was a hardware problem. After send to warrantly, works fine

** Changed in: linux (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Ubuntu 16.04 black screen after long suspend

Status in linux package in Ubuntu:
  Invalid

Bug description:
  When I close the lid in my laptop (Slimbook) for short time, and open
  it again, the system resume perfectly.

  However, when I suspend my PC for long time, when I open the lid, it
  resumes with black screen and keyboard led on. I cant suspend it again
  closing the lid and combination of Ctrl + Alt + F3 not work. Need hard
  shutdown to recover the System.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-23-generic 4.4.0-23.41
  ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
  Uname: Linux 4.4.0-23-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  vk496  1804 F pulseaudio
   /dev/snd/controlC1:  vk496  1804 F pulseaudio
  CRDA:
   country BO: DFS-JP
(2402 - 2482 @ 40), (N/A, 20), (N/A)
(5250 - 5330 @ 80), (N/A, 30), (0 ms), DFS
(5735 - 5835 @ 80), (N/A, 30), (N/A)
  CurrentDesktop: Unity
  Date: Sat May 28 14:25:57 2016
  HibernationDevice: RESUME=UUID=bac2d5f4-7b92-4141-89f8-147737e447dc
  MachineType: ENZ C16B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic.efi.signed 
root=UUID=90e2ad64-9662-478b-a2b9-110a8336fe59 ro elevator=noop quiet splash 
vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-23-generic N/A
   linux-backports-modules-4.4.0-23-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: c
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: C16B
  dmi.board.vendor: ENZ
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ENZ
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvrc:bd11/21/2014:svnENZ:pnC16B:pvr1.0:rvnENZ:rnC16B:rvrType2-BoardVersion:cvnENZ:ct10:cvrChassisVersion:
  dmi.product.name: C16B
  dmi.product.version: 1.0
  dmi.sys.vendor: ENZ

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1586635] Re: Ubuntu 16.04 black screen after long suspend

2016-06-23 Thread Christopher M. Penalver
Marcel Beerli, it will help immensely if you filed a new report with the Ubuntu 
repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1586635

Title:
  Ubuntu 16.04 black screen after long suspend

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I close the lid in my laptop (Slimbook) for short time, and open
  it again, the system resume perfectly.

  However, when I suspend my PC for long time, when I open the lid, it
  resumes with black screen and keyboard led on. I cant suspend it again
  closing the lid and combination of Ctrl + Alt + F3 not work. Need hard
  shutdown to recover the System.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-23-generic 4.4.0-23.41
  ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
  Uname: Linux 4.4.0-23-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  vk496  1804 F pulseaudio
   /dev/snd/controlC1:  vk496  1804 F pulseaudio
  CRDA:
   country BO: DFS-JP
(2402 - 2482 @ 40), (N/A, 20), (N/A)
(5250 - 5330 @ 80), (N/A, 30), (0 ms), DFS
(5735 - 5835 @ 80), (N/A, 30), (N/A)
  CurrentDesktop: Unity
  Date: Sat May 28 14:25:57 2016
  HibernationDevice: RESUME=UUID=bac2d5f4-7b92-4141-89f8-147737e447dc
  MachineType: ENZ C16B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic.efi.signed 
root=UUID=90e2ad64-9662-478b-a2b9-110a8336fe59 ro elevator=noop quiet splash 
vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-23-generic N/A
   linux-backports-modules-4.4.0-23-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: c
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: C16B
  dmi.board.vendor: ENZ
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ENZ
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvrc:bd11/21/2014:svnENZ:pnC16B:pvr1.0:rvnENZ:rnC16B:rvrType2-BoardVersion:cvnENZ:ct10:cvrChassisVersion:
  dmi.product.name: C16B
  dmi.product.version: 1.0
  dmi.sys.vendor: ENZ

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1586635/+subscriptions

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[Kernel-packages] [Bug 1586635] Re: Ubuntu 16.04 black screen after long suspend

2016-06-18 Thread Marcel Beerli
Same issue other then its not a laptop.
I use the suspend mode quite often and many times keyboard works, but screen 
stays black.
System is 32bit.
Version is: 4.4.0-24

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1586635

Title:
  Ubuntu 16.04 black screen after long suspend

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I close the lid in my laptop (Slimbook) for short time, and open
  it again, the system resume perfectly.

  However, when I suspend my PC for long time, when I open the lid, it
  resumes with black screen and keyboard led on. I cant suspend it again
  closing the lid and combination of Ctrl + Alt + F3 not work. Need hard
  shutdown to recover the System.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-23-generic 4.4.0-23.41
  ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
  Uname: Linux 4.4.0-23-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  vk496  1804 F pulseaudio
   /dev/snd/controlC1:  vk496  1804 F pulseaudio
  CRDA:
   country BO: DFS-JP
(2402 - 2482 @ 40), (N/A, 20), (N/A)
(5250 - 5330 @ 80), (N/A, 30), (0 ms), DFS
(5735 - 5835 @ 80), (N/A, 30), (N/A)
  CurrentDesktop: Unity
  Date: Sat May 28 14:25:57 2016
  HibernationDevice: RESUME=UUID=bac2d5f4-7b92-4141-89f8-147737e447dc
  MachineType: ENZ C16B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic.efi.signed 
root=UUID=90e2ad64-9662-478b-a2b9-110a8336fe59 ro elevator=noop quiet splash 
vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-23-generic N/A
   linux-backports-modules-4.4.0-23-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: c
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: C16B
  dmi.board.vendor: ENZ
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ENZ
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvrc:bd11/21/2014:svnENZ:pnC16B:pvr1.0:rvnENZ:rnC16B:rvrType2-BoardVersion:cvnENZ:ct10:cvrChassisVersion:
  dmi.product.name: C16B
  dmi.product.version: 1.0
  dmi.sys.vendor: ENZ

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1586635/+subscriptions

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[Kernel-packages] [Bug 1586635] Re: Ubuntu 16.04 black screen after long suspend

2016-06-05 Thread Christopher M. Penalver
Valentin, thank you for reporting this and helping make Ubuntu better.

In order to allow additional upstream developers to examine the issue, at your 
earliest convenience, could you please test the latest upstream kernel 
available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please 
keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the 
daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was 
released upstream.
4) Install instructions are available at 
https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this issue is fixed in the mainline kernel, please 
add the following tags by clicking on the yellow circle with a black pencil 
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Attachment removed: "lspci-vnvn.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1586635/+attachment/4671805/+files/lspci-vnvn.log

** Changed in: linux (Ubuntu)
   Importance: High => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1586635

Title:
  Ubuntu 16.04 black screen after long suspend

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I close the lid in my laptop (Slimbook) for short time, and open
  it again, the system resume perfectly.

  However, when I suspend my PC for long time, when I open the lid, it
  resumes with black screen and keyboard led on. I cant suspend it again
  closing the lid and combination of Ctrl + Alt + F3 not work. Need hard
  shutdown to recover the System.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-23-generic 4.4.0-23.41
  ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
  Uname: Linux 4.4.0-23-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  vk496  1804 F pulseaudio
   /dev/snd/controlC1:  vk496  1804 F pulseaudio
  CRDA:
   country BO: DFS-JP
(2402 - 2482 @ 40), (N/A, 20), (N/A)
(5250 - 5330 @ 80), (N/A, 30), (0 ms), DFS
(5735 - 5835 @ 80), (N/A, 30), (N/A)
  CurrentDesktop: Unity
  Date: Sat May 28 14:25:57 2016
  HibernationDevice: RESUME=UUID=bac2d5f4-7b92-4141-89f8-147737e447dc
  MachineType: ENZ C16B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic.efi.signed 
root=UUID=90e2ad64-9662-478b-a2b9-110a8336fe59 ro elevator=noop quiet splash 
vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-23-generic N/A
   linux-backports-modules-4.4.0-23-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: c
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: C16B
  dmi.board.vendor: ENZ
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ENZ
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvrc:bd11/21/2014:svnENZ:pnC16B:pvr1.0:rvnENZ:rnC16B:rvrType2-BoardVersion:cvnENZ:ct10:cvrChassisVersion:
  dmi.product.name: C16B
  dmi.product.version: 1.0
  dmi.sys.vendor: ENZ

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1586635/+subscriptions

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[Kernel-packages] [Bug 1586635] Re: Ubuntu 16.04 black screen after long suspend

2016-06-05 Thread Valentin
Related topic: https://slimbook.es/foro/question/511-pantalla-negra-
ubuntu-16-04

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1586635

Title:
  Ubuntu 16.04 black screen after long suspend

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  When I close the lid in my laptop (Slimbook) for short time, and open
  it again, the system resume perfectly.

  However, when I suspend my PC for long time, when I open the lid, it
  resumes with black screen and keyboard led on. I cant suspend it again
  closing the lid and combination of Ctrl + Alt + F3 not work. Need hard
  shutdown to recover the System.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-23-generic 4.4.0-23.41
  ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
  Uname: Linux 4.4.0-23-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  vk496  1804 F pulseaudio
   /dev/snd/controlC1:  vk496  1804 F pulseaudio
  CRDA:
   country BO: DFS-JP
(2402 - 2482 @ 40), (N/A, 20), (N/A)
(5250 - 5330 @ 80), (N/A, 30), (0 ms), DFS
(5735 - 5835 @ 80), (N/A, 30), (N/A)
  CurrentDesktop: Unity
  Date: Sat May 28 14:25:57 2016
  HibernationDevice: RESUME=UUID=bac2d5f4-7b92-4141-89f8-147737e447dc
  MachineType: ENZ C16B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic.efi.signed 
root=UUID=90e2ad64-9662-478b-a2b9-110a8336fe59 ro elevator=noop quiet splash 
vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-23-generic N/A
   linux-backports-modules-4.4.0-23-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: c
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: C16B
  dmi.board.vendor: ENZ
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ENZ
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvrc:bd11/21/2014:svnENZ:pnC16B:pvr1.0:rvnENZ:rnC16B:rvrType2-BoardVersion:cvnENZ:ct10:cvrChassisVersion:
  dmi.product.name: C16B
  dmi.product.version: 1.0
  dmi.sys.vendor: ENZ

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1586635/+subscriptions

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[Kernel-packages] [Bug 1586635] Re: Ubuntu 16.04 black screen after long suspend

2016-06-01 Thread Alberto Salvia Novella
** Changed in: linux (Ubuntu)
   Importance: Undecided => High

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1586635

Title:
  Ubuntu 16.04 black screen after long suspend

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  When I close the lid in my laptop (Slimbook) for short time, and open
  it again, the system resume perfectly.

  However, when I suspend my PC for long time, when I open the lid, it
  resumes with black screen and keyboard led on. I cant suspend it again
  closing the lid and combination of Ctrl + Alt + F3 not work. Need hard
  shutdown to recover the System.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-23-generic 4.4.0-23.41
  ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
  Uname: Linux 4.4.0-23-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  vk496  1804 F pulseaudio
   /dev/snd/controlC1:  vk496  1804 F pulseaudio
  CRDA:
   country BO: DFS-JP
(2402 - 2482 @ 40), (N/A, 20), (N/A)
(5250 - 5330 @ 80), (N/A, 30), (0 ms), DFS
(5735 - 5835 @ 80), (N/A, 30), (N/A)
  CurrentDesktop: Unity
  Date: Sat May 28 14:25:57 2016
  HibernationDevice: RESUME=UUID=bac2d5f4-7b92-4141-89f8-147737e447dc
  MachineType: ENZ C16B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic.efi.signed 
root=UUID=90e2ad64-9662-478b-a2b9-110a8336fe59 ro elevator=noop quiet splash 
vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-23-generic N/A
   linux-backports-modules-4.4.0-23-generic  N/A
   linux-firmware1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: c
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: C16B
  dmi.board.vendor: ENZ
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ENZ
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvrc:bd11/21/2014:svnENZ:pnC16B:pvr1.0:rvnENZ:rnC16B:rvrType2-BoardVersion:cvnENZ:ct10:cvrChassisVersion:
  dmi.product.name: C16B
  dmi.product.version: 1.0
  dmi.sys.vendor: ENZ

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1586635/+subscriptions

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