apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1621939/+attachment/4737813/+files/ProcCpuinfo.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1621939 Title: Dell XPS 13 9333 (Intel Haswell) hangs several times per day Status in linux package in Ubuntu: Confirmed Bug description: Hello Please help - it's very annoying. In logs: last hang: Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.971812] invalid opcode: 0000 [#1] SMP Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.971851] Modules linked in: uas usb_storage hid_logitech_hidpp hid_plantronics hid_logitech_dj snd_usb_audio snd_usbmidi_lib rfcomm snd_seq_dummy ax88179_178a usbnet mii vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) bnep drbg ansi_cprng ctr ccm pci_stub intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm irqbypass ath3k crct10dif_pclmul uvcvideo crc32_pclmul dell_wmi hid_rmi dell_laptop btusb sparse_keymap dcdbas btrtl videobuf2_vmalloc videobuf2_memops btbcm aesni_intel dell_smm_hwmon videobuf2_v4l2 btintel videobuf2_core v4l2_common videodev aes_x86_64 bluetooth media lrw gf128mul glue_helper hid_multitouch ablk_helper cryptd arc4 ath9k ath9k_common joydev ath9k_hw input_leds serio_raw snd_hda_codec_hdmi ath mac80211 snd_hda_codec_realtek snd_hda_codec_generic snd_soc_rt5640 snd_soc_rl6231 snd_hda_intel cfg80211 snd_soc_core lpc_ich snd_hda_codec mei_me mei snd_compress snd_hda_core ac97_bus snd_pcm_dmaeng ine shpchp snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer acpi_als kfifo_buf industrialio snd elan_i2c soundcore snd_soc_sst_acpi dw_dmac dw_dmac_core 8250_dw spi_pxa2xx_platform i2c_designware_platform i2c_designware_core dell_rbtn intel_smartconnect mac_hid binfmt_misc parport_pc ppdev lp parport autofs4 usbhid i915 psmouse i2c_algo_bit drm_kms_helper syscopyarea sysfillrect ahci sysimgblt fb_sys_fops libahci drm wmi sdhci_acpi sdhci i2c_hid hid video fjes [last unloaded: vboxdrv] Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972447] CPU: 3 PID: 2813 Comm: Xorg Tainted: G OE 4.4.0-36-generic #55-Ubuntu Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972477] Hardware name: Dell Inc. XPS13 9333/0GFTRT, BIOS A08 08/31/2015 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972500] task: ffff88003569c4c0 ti: ffff8802132b0000 task.ti: ffff8802132b0000 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972524] RIP: 0010:[<ffffffffc008bee0>] [<ffffffffc008bee0>] drm_vblank_count+0x0/0x40 [drm] Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972570] RSP: 0018:ffff8802132b3d10 EFLAGS: 00010246 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972588] RAX: 0000000000000000 RBX: ffff880035a4c800 RCX: 0000000000000000 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972611] RDX: 0000000000000001 RSI: 0000000000000000 RDI: ffff880035a4c800 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972633] RBP: ffff8802132b3da0 R08: 0000000000000006 R09: 00000000000000a0 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972656] R10: ffff8802132b3de8 R11: ffffffffc00ae950 R12: ffff8802132b3de8 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972678] R13: ffff880212409000 R14: 0000000000000001 R15: 0000000000000000 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972702] FS: 00007f33434a3a00(0000) GS:ffff88021f2c0000(0000) knlGS:0000000000000000 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972728] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972746] CR2: 000036c1789e3000 CR3: 0000000210964000 CR4: 00000000001406e0 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972769] Stack: Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972776] ffffffffc008e118 ffffffff81705f6b 00007fff82950ca0 00007fff82950ca0 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972804] 0000000000000040 ffff880035a46400 ffff880200000000 ffffffff817070b4 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972832] 00007fff82950ca8 00007fff82950ce0 0000000000000000 0000000000000000 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972874] Call Trace: Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972896] [<ffffffffc008e118>] ? drm_wait_vblank+0xd8/0x5c0 [drm] Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972920] [<ffffffff81705f6b>] ? sock_recvmsg+0x3b/0x50 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972939] [<ffffffff817070b4>] ? ___sys_recvmsg+0x164/0x1f0 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972966] [<ffffffffc008b742>] drm_ioctl+0x152/0x540 [drm] Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.972992] [<ffffffffc008e040>] ? drm_modeset_ctl+0x60/0x60 [drm] Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.973014] [<ffffffff810eed8d>] ? enqueue_hrtimer+0x3d/0x90 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.973034] [<ffffffff810ef8d6>] ? hrtimer_start_range_ns+0x1d6/0x3e0 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.973056] [<ffffffff81220c1f>] do_vfs_ioctl+0x29f/0x490 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.973075] [<ffffffff81707b40>] ? __sys_recvmsg+0x80/0x90 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.973094] [<ffffffff81220e89>] SyS_ioctl+0x79/0x90 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.973112] [<ffffffff8182dfb2>] entry_SYSCALL_64_fastpath+0x16/0x71 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.973133] Code: 8b 90 a0 01 00 00 e8 c0 fc ff ff 5b 41 5c 5d c3 66 2e 0f 1f 84 00 00 00 00 00 90 0f 1f 44 00 00 55 31 c0 48 89 e5 5d c3 0f 1f 00 <0f> 1f 44 00 00 89 f0 48 69 c0 b8 00 00 00 48 03 87 80 01 00 00 Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.973258] RIP [<ffffffffc008bee0>] drm_vblank_count+0x0/0x40 [drm] Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.973288] RSP <ffff8802132b3d10> Sep 9 09:31:38 adept-XPS13-9333 kernel: [71324.980699] ---[ end trace 0f8601b3eb87818f ]--- Previous hang: Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709354] PANIC: double fault, error_code: 0x0 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709360] CPU: 0 PID: 2309 Comm: Xorg Tainted: G U 4.4.0-36-generic #55-Ubuntu Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709362] Hardware name: Dell Inc. XPS13 9333/0GFTRT, BIOS A08 08/31/2015 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709363] task: ffff8802116c6e00 ti: ffff8800341fc000 task.ti: ffff8800341fc000 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709365] RIP: 0010:[<ffffffffc0090c34>] [<ffffffffc0090c34>] vblank_disable_fn+0x44/0xb0 [drm] Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709401] RSP: 0018:00000000341ffcd8 EFLAGS: 00010202 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709402] RAX: ffff880215ef4800 RBX: ffff880035420400 RCX: ffff880035420400 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709403] RDX: 00000000000deaa1 RSI: 0000000000000000 RDI: ffff880215ef498c Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709403] RBP: ffff8800341ffcf8 R08: 0000000000000000 R09: 0000000000007b2e Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709404] R10: 00000000000deaa1 R11: ffff880035420400 R12: ffff880215ef4800 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709405] R13: ffff880215ef498c R14: 0000000000000000 R15: 0000000000000000 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709406] FS: 00007f0bc69dea00(0000) GS:ffff88021f200000(0000) knlGS:0000000000000000 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709407] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709408] CR2: 00000000341ffcc8 CR3: 0000000035246000 CR4: 00000000001406f0 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709409] Stack: Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709448] BUG: unable to handle kernel paging request at 00000000341ffcd8 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709477] IP: [<ffffffff81031492>] show_stack_log_lvl+0x72/0x160 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709500] PGD 0 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709507] Oops: 0000 [#1] SMP Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709518] Modules linked in: bnep uas usb_storage hid_logitech_hidpp hid_plantronics hid_logitech_dj cdc_mbim cdc_wdm cdc_ncm snd_usb_audio usbnet mii snd_usbmidi_lib drbg ansi_cprng ctr ccm hid_rmi dell_wmi sparse_keymap dell_laptop dcdbas dell_smm_hwmon arc4 intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm ath9k irqbypass crct10dif_pclmul crc32_pclmul ath9k_common ath9k_hw aesni_intel ath aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd mac80211 snd_soc_rt5640 uvcvideo videobuf2_vmalloc videobuf2_memops joydev input_leds cfg80211 hid_multitouch snd_soc_rl6231 videobuf2_v4l2 snd_soc_core ath3k videobuf2_core v4l2_common btusb v ideodev btrtl btbcm btintel media snd_compress ac97_bus bluetooth snd_pcm_dmaengine snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_codec_generic snd_seq_midi snd_seq_midi_event snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep snd_raw midi shpchp snd_pcm lpc_ich mei_me mei serio_raw snd_seq snd_seq_device snd_timer snd acpi_als kfifo_buf industrialio soundcore elan_i2c snd_soc_sst_acpi dw_dmac dw_dmac_core i2c_designware_platform i2c_designware_core 8250_dw spi_pxa2xx _platform dell_rbtn intel_smartconnect mac_hid binfmt_misc parport_pc ppdev lp parport autofs4 usbhid i915 i2c_algo_bit psmouse drm_kms_helper syscopyarea ahci sysfillrect libahci sysimgblt fb_sys_fops drm wmi i2c_hid hid video sdhci_acp i sdhci fjes Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.709993] CPU: 0 PID: 2309 Comm: Xorg Tainted: G U 4.4.0-36-generic #55-Ubuntu Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710022] Hardware name: Dell Inc. XPS13 9333/0GFTRT, BIOS A08 08/31/2015 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710046] task: ffff8802116c6e00 ti: ffff8800341fc000 task.ti: ffff8800341fc000 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710070] RIP: 0010:[<ffffffff81031492>] [<ffffffff81031492>] show_stack_log_lvl+0x72/0x160 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710101] RSP: 0018:ffff88021f204e70 EFLAGS: 00010046 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710119] RAX: 00000000341ffcdf RBX: 0000000000000000 RCX: 0000000000000000 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710142] RDX: ffff88021f200000 RSI: ffff88021f204f58 RDI: 0000000000000000 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710165] RBP: ffff88021f204ec0 R08: ffffffff81caf131 R09: 00000000000004a8 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710187] R10: 00000000000deaa1 R11: 00000000000004a8 R12: ffff88021f203fc0 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710210] R13: ffff8802116c6e00 R14: ffff88021f1fffc0 R15: 00000000341ffcd8 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710234] FS: 00007f0bc69dea00(0000) GS:ffff88021f200000(0000) knlGS:0000000000000000 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710260] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710279] CR2: 00000000341ffcd8 CR3: 0000000035246000 CR4: 00000000001406f0 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710303] Stack: Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710310] 0000000000000000 ffff88021f204f58 0000000000000000 ffffffff81caf131 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710341] 00000000341ffcd8 ffff88021f204f58 00000000341ffcd8 ffff8802116c6e00 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710371] 0000000000000000 0000000000000040 ffff88021f204f08 ffffffff81031628 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710400] Call Trace: Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710410] <#DF> Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710423] [<ffffffff81031628>] show_regs+0xa8/0x1b0 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710450] [<ffffffff81060d11>] df_debug+0x21/0x30 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710473] [<ffffffff8102fb4c>] do_double_fault+0x7c/0xf0 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710510] [<ffffffff8182fb38>] double_fault+0x28/0x30 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710564] [<ffffffffc0090c34>] ? vblank_disable_fn+0x44/0xb0 [drm] Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710602] <<EOE>> Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710616] <UNK> Code: 4d 85 ff 4c 8b 24 10 4d 8d b4 24 00 c0 ff ff 0f 84 af 00 00 00 8b 05 12 54 df 00 31 db 85 c0 7f 34 eb 6d 85 db 0f 85 c5 00 00 00 <49> 8b 17 4d 8d 6f 08 48 8b 75 c8 48 c7 c7 27 f1 ca 81 4d 89 ef Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710747] RIP [<ffffffff81031492>] show_stack_log_lvl+0x72/0x160 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710775] RSP <ffff88021f204e70> Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.710789] CR2: 00000000341ffcd8 Sep 6 18:38:26 adept-XPS13-9333 kernel: [31531.717403] ---[ end trace cd014976123b5112 ]--- KDE Neon 5.7.4 (But on Kubuntu it was the same problem) kernel - 4.4.0-36-generic --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC3: adept 3910 F.... pulseaudio /dev/snd/controlC2: adept 3910 F.... pulseaudio /dev/snd/controlC1: adept 3910 F.... pulseaudio /dev/snd/controlC0: adept 3910 F.... pulseaudio DistroRelease: KDE 16.04 EcryptfsInUse: Yes InstallationDate: Installed on 2016-09-05 (4 days ago) InstallationMedia: neon user "Xenial" - Build amd64 LIVE Binary 20160901-10:27 MachineType: Dell Inc. XPS13 9333 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=7d2381a2-e76b-4702-847f-a4fa16bb2a94 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware 1.157.3 Tags: xenial Uname: Linux 4.4.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/31/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 0GFTRT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA08:bd08/31/2015:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. 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