[Kernel-packages] [Bug 1635012] Re: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
*** This bug is a duplicate of bug 1630063 *** https://bugs.launchpad.net/bugs/1630063 Tested this bug with upstream kernel 4.9.0-040900rc3-generic during several days and no occurrences of it anymore. I'll just consider this as solved! ** Tags removed: kernel-bug-exists-upstream ** Tags added: kernel-fixed-upstream -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1635012 Title: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10 Status in linux package in Ubuntu: Confirmed Bug description: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci:00/:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input1 [ 6113.408175] ohci-pci :00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci :00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kike 2148 F pulseaudio /dev/snd/controlC1: kike 2148 F pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=5bbfb5db-57eb-4bd5-a584-98aa50218bed InstallationDate: Installed on 2016-10-18 (1 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcEnviron: LANGUAGE=es_AR:es TERM=xterm-256color PATH=(custom, no user) LANG=es_AR.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9a0d0769-6d64-49b8-901a-a8185747d073 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-22-generic N/A linux-backports-modules-4.8.0-22-generic N/A linux-firmware1.161 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: yakkety Uname: Linux 4.8.0-22-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/25/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.29 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1442 dmi.board.vendor: Hewlett-Packard dmi.board.version: 67.33 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr048D10242B202:rvnHewlett-Packard:rn1442:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 048D10242B202 dmi.sys.vendor: Hewlett-Packard --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.10 InstallationDate: Installed on 2016-10-18 (2 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) Tags: yakkety Uname: Linux 4.9.0-040900rc1-generic x86_64 UnreportableReason: The running kernel is
[Kernel-packages] [Bug 1635012] Re: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
*** This bug is a duplicate of bug 1630063 *** https://bugs.launchpad.net/bugs/1630063 ** This bug has been marked a duplicate of bug 1630063 specific USB devices disconnect and don't reconnect -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1635012 Title: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10 Status in linux package in Ubuntu: Confirmed Bug description: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci:00/:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input1 [ 6113.408175] ohci-pci :00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci :00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kike 2148 F pulseaudio /dev/snd/controlC1: kike 2148 F pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=5bbfb5db-57eb-4bd5-a584-98aa50218bed InstallationDate: Installed on 2016-10-18 (1 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcEnviron: LANGUAGE=es_AR:es TERM=xterm-256color PATH=(custom, no user) LANG=es_AR.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9a0d0769-6d64-49b8-901a-a8185747d073 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-22-generic N/A linux-backports-modules-4.8.0-22-generic N/A linux-firmware1.161 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: yakkety Uname: Linux 4.8.0-22-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/25/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.29 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1442 dmi.board.vendor: Hewlett-Packard dmi.board.version: 67.33 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr048D10242B202:rvnHewlett-Packard:rn1442:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 048D10242B202 dmi.sys.vendor: Hewlett-Packard --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.10 InstallationDate: Installed on 2016-10-18 (2 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) Tags: yakkety Uname: Linux 4.9.0-040900rc1-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin
[Kernel-packages] [Bug 1635012] Re: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
apport information ** Description changed: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci:00/:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input1 [ 6113.408175] ohci-pci :00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci :00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kike 2148 F pulseaudio /dev/snd/controlC1: kike 2148 F pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=5bbfb5db-57eb-4bd5-a584-98aa50218bed InstallationDate: Installed on 2016-10-18 (1 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcEnviron: LANGUAGE=es_AR:es TERM=xterm-256color PATH=(custom, no user) LANG=es_AR.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9a0d0769-6d64-49b8-901a-a8185747d073 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-22-generic N/A linux-backports-modules-4.8.0-22-generic N/A linux-firmware1.161 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: yakkety Uname: Linux 4.8.0-22-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/25/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.29 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1442 dmi.board.vendor: Hewlett-Packard dmi.board.version: 67.33 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr048D10242B202:rvnHewlett-Packard:rn1442:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 048D10242B202 dmi.sys.vendor: Hewlett-Packard --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.10 InstallationDate: Installed on 2016-10-18 (2 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) Tags: yakkety Uname: Linux 4.9.0-040900rc1-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.10 InstallationDate: Installed on 2016-10-18 (2 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) Tags: yakkety Uname: Linux 4.9.0-040900rc1-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu
[Kernel-packages] [Bug 1635012] Re: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
It still happens with upstream kernel 4.9.0-040900rc2-generic. ** Description changed: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci:00/:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input1 [ 6113.408175] ohci-pci :00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci :00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kike 2148 F pulseaudio /dev/snd/controlC1: kike 2148 F pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=5bbfb5db-57eb-4bd5-a584-98aa50218bed InstallationDate: Installed on 2016-10-18 (1 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcEnviron: LANGUAGE=es_AR:es TERM=xterm-256color PATH=(custom, no user) LANG=es_AR.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9a0d0769-6d64-49b8-901a-a8185747d073 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-22-generic N/A linux-backports-modules-4.8.0-22-generic N/A linux-firmware1.161 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: yakkety Uname: Linux 4.8.0-22-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/25/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.29 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1442 dmi.board.vendor: Hewlett-Packard dmi.board.version: 67.33 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr048D10242B202:rvnHewlett-Packard:rn1442:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 048D10242B202 dmi.sys.vendor: Hewlett-Packard --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.10 InstallationDate: Installed on 2016-10-18 (2 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) Tags: yakkety Uname: Linux 4.9.0-040900rc1-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.10 InstallationDate: Installed on 2016-10-18 (2 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) Tags: yakkety Uname: Linux 4.9.0-040900rc1-generic x86_64
[Kernel-packages] [Bug 1635012] Re: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
apport information ** Description changed: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci:00/:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input1 [ 6113.408175] ohci-pci :00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci :00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kike 2148 F pulseaudio /dev/snd/controlC1: kike 2148 F pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=5bbfb5db-57eb-4bd5-a584-98aa50218bed InstallationDate: Installed on 2016-10-18 (1 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcEnviron: LANGUAGE=es_AR:es TERM=xterm-256color PATH=(custom, no user) LANG=es_AR.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9a0d0769-6d64-49b8-901a-a8185747d073 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-22-generic N/A linux-backports-modules-4.8.0-22-generic N/A linux-firmware1.161 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: yakkety Uname: Linux 4.8.0-22-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/25/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.29 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1442 dmi.board.vendor: Hewlett-Packard dmi.board.version: 67.33 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr048D10242B202:rvnHewlett-Packard:rn1442:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 048D10242B202 dmi.sys.vendor: Hewlett-Packard --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.10 InstallationDate: Installed on 2016-10-18 (2 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) Tags: yakkety Uname: Linux 4.9.0-040900rc1-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True + --- + ApportVersion: 2.20.3-0ubuntu8 + Architecture: amd64 + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.10 + InstallationDate: Installed on 2016-10-18 (2 days ago) + InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) + Package: linux (not installed) + Tags: yakkety + Uname: Linux 4.9.0-040900rc1-generic x86_64 + UnreportableReason: The running kernel is not an Ubuntu
[Kernel-packages] [Bug 1635012] Re: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
I tried upstream kernel version 4.9.0-040900rc1-generic during 24 hours and this issue occurred once less often but it happens. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1635012 Title: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10 Status in linux package in Ubuntu: Confirmed Bug description: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci:00/:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input1 [ 6113.408175] ohci-pci :00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci :00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kike 2148 F pulseaudio /dev/snd/controlC1: kike 2148 F pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=5bbfb5db-57eb-4bd5-a584-98aa50218bed InstallationDate: Installed on 2016-10-18 (1 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcEnviron: LANGUAGE=es_AR:es TERM=xterm-256color PATH=(custom, no user) LANG=es_AR.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9a0d0769-6d64-49b8-901a-a8185747d073 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-22-generic N/A linux-backports-modules-4.8.0-22-generic N/A linux-firmware1.161 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: yakkety Uname: Linux 4.8.0-22-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/25/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.29 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1442 dmi.board.vendor: Hewlett-Packard dmi.board.version: 67.33 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr048D10242B202:rvnHewlett-Packard:rn1442:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 048D10242B202 dmi.sys.vendor: Hewlett-Packard --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.10 InstallationDate: Installed on 2016-10-18 (2 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) Tags: yakkety Uname: Linux 4.9.0-040900rc1-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications
[Kernel-packages] [Bug 1635012] Re: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
apport information ** Description changed: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci:00/:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input1 [ 6113.408175] ohci-pci :00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci :00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kike 2148 F pulseaudio /dev/snd/controlC1: kike 2148 F pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=5bbfb5db-57eb-4bd5-a584-98aa50218bed InstallationDate: Installed on 2016-10-18 (1 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcEnviron: LANGUAGE=es_AR:es TERM=xterm-256color PATH=(custom, no user) LANG=es_AR.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9a0d0769-6d64-49b8-901a-a8185747d073 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-22-generic N/A linux-backports-modules-4.8.0-22-generic N/A linux-firmware1.161 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: yakkety Uname: Linux 4.8.0-22-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/25/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.29 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1442 dmi.board.vendor: Hewlett-Packard dmi.board.version: 67.33 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr048D10242B202:rvnHewlett-Packard:rn1442:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 048D10242B202 dmi.sys.vendor: Hewlett-Packard + --- + ApportVersion: 2.20.3-0ubuntu8 + Architecture: amd64 + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.10 + InstallationDate: Installed on 2016-10-18 (2 days ago) + InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) + Package: linux (not installed) + Tags: yakkety + Uname: Linux 4.9.0-040900rc1-generic x86_64 + UnreportableReason: The running kernel is not an Ubuntu kernel + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "JournalErrors.txt" https://bugs.launchpad.net/bugs/1635012/+attachment/4764558/+files/JournalErrors.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1635012 Title: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10 Status in linux package in Ubuntu:
[Kernel-packages] [Bug 1635012] Re: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
taken just after incident. ** Attachment added: "dmesg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1635012/+attachment/4764006/+files/dmesg.txt ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1635012 Title: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10 Status in linux package in Ubuntu: Confirmed Bug description: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci:00/:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input1 [ 6113.408175] ohci-pci :00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci :00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kike 2148 F pulseaudio /dev/snd/controlC1: kike 2148 F pulseaudio DistroRelease: Ubuntu 16.10 HibernationDevice: RESUME=UUID=5bbfb5db-57eb-4bd5-a584-98aa50218bed InstallationDate: Installed on 2016-10-18 (1 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcEnviron: LANGUAGE=es_AR:es TERM=xterm-256color PATH=(custom, no user) LANG=es_AR.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9a0d0769-6d64-49b8-901a-a8185747d073 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.8.0-22-generic N/A linux-backports-modules-4.8.0-22-generic N/A linux-firmware1.161 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: yakkety Uname: Linux 4.8.0-22-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/25/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.29 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1442 dmi.board.vendor: Hewlett-Packard dmi.board.version: 67.33 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr048D10242B202:rvnHewlett-Packard:rn1442:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 048D10242B202 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1635012/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1635012] Re: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
apport information ** Tags added: apport-collected yakkety ** Description changed: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci:00/:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input1 [ 6113.408175] ohci-pci :00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci :00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.20.3-0ubuntu8 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: kike 2148 F pulseaudio + /dev/snd/controlC1: kike 2148 F pulseaudio + DistroRelease: Ubuntu 16.10 + HibernationDevice: RESUME=UUID=5bbfb5db-57eb-4bd5-a584-98aa50218bed + InstallationDate: Installed on 2016-10-18 (1 days ago) + InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) + MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC + Package: linux (not installed) + ProcEnviron: + LANGUAGE=es_AR:es + TERM=xterm-256color + PATH=(custom, no user) + LANG=es_AR.UTF-8 + SHELL=/bin/bash + ProcFB: 0 radeondrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9a0d0769-6d64-49b8-901a-a8185747d073 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 + PulseList: + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-4.8.0-22-generic N/A + linux-backports-modules-4.8.0-22-generic N/A + linux-firmware1.161 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: yakkety + Uname: Linux 4.8.0-22-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 02/25/2013 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: F.29 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 1442 + dmi.board.vendor: Hewlett-Packard + dmi.board.version: 67.33 + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr048D10242B202:rvnHewlett-Packard:rn1442:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A: + dmi.product.name: HP Pavilion dv7 Notebook PC + dmi.product.version: 048D10242B202 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1635012/+attachment/4763992/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1635012 Title: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10 Status in linux package in Ubuntu: Confirmed Bug description: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769]
[Kernel-packages] [Bug 1635012] Re: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.9 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9-rc1/ ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1635012 Title: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10 Status in linux package in Ubuntu: Incomplete Bug description: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci:00/:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input1 [ 6113.408175] ohci-pci :00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci :00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1635012/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1635012] Re: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
Enrique, as both https://wiki.ubuntu.com/Bugs/FindRightPackage#Hardware_Malfunctions and the other report are filed against the kernel, I'm retasking this against "linux". Please provide any further information that is requested. ** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1635012 Title: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10 Status in linux package in Ubuntu: Incomplete Bug description: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci:00/:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-:00:13.0-2/input1 [ 6113.408175] ohci-pci :00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci :00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1635012/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
