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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1690683

Title:
  package linux-image-4.10.0-21-generic 4.10.0-21.23 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Thought I was doing a normal apt-get update, then apt-get upgrade. Had
  to do apt configure -a then something alse and updates seemed
  toproceed. After reboot while doing something alse entirely got pop-up
  letting me know I had encountered some error and was led to this page
  to report it. Here I am, this is what I know. I'm not seeing any
  actual behavioral problems with my system. Maybe the suspicion of an
  error is actually an error. I don't know.

  ProblemType: Package
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-21-generic 4.10.0-21.23
  ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
  Uname: Linux 4.10.0-20-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  grouch0   26203 F.... pulseaudio
   /dev/snd/controlC1:  grouch0   26203 F.... pulseaudio
  Date: Sun May 14 17:09:33 2017
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 128
  InstallationDate: Installed on 2016-10-29 (197 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  Lsusb:
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC 
Webcam / CNF7129
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK Computer Inc. G73Jh
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic 
root=UUID=58565aff-e47e-4bdb-a715-e77f859cd531 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
  SourcePackage: linux
  Title: package linux-image-4.10.0-21-generic 4.10.0-21.23 failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 128
  UpgradeStatus: Upgraded to zesty on 2017-04-16 (28 days ago)
  dmi.bios.date: 01/27/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G73Jh.213
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G73Jh
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG73Jh.213:bd01/27/2011:svnASUSTeKComputerInc.:pnG73Jh:pvr1.0:rvnASUSTeKComputerInc.:rnG73Jh:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: G73Jh
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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