Re: [Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2018-01-04 Thread tomdean
On 01/04/18 09:29, Pablo wrote: > Hi again, > > I forgot to comment that this issue also appear in Debian 9 (my other > PC)... > As I posted earlier, this seems to be related to the version of Linux. I do not have this problem with Meerkat> uname -a Linux Meerkat 4.13.9-041309-generic

[Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2018-01-04 Thread Pablo
Hi again, I forgot to comment that this issue also appear in Debian 9 (my other PC)... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1693842 Title: USB 3.0 Disk Drive Not Recognized.

[Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2018-01-04 Thread Pablo
Hi, I have a USB 3.0 Disk 2TB (WD Elements). When I plug in a 2.0 USB Port the disk is recognized, but when I plug in a 3.0 USB Port the disk is not recognized and the dmesg not show anything. This is the exit of command "sudo lsusb": Bus 002 Device 002: ID 8087:8000 Intel Corp. Bus 002

Re: [Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-08-08 Thread tomdean
On 08/07/2017 11:39 PM, Kai-Heng Feng wrote: > Probably. Although a quick look at the USB stack difference from > 4.4.0-78.99 to 4.4.0-89.112, I can't find commits related to this issue. > > But feel free to reopen the bug if this happens again. > > ** Changed in: linux (Ubuntu) >

[Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-08-08 Thread Kai-Heng Feng
Probably. Although a quick look at the USB stack difference from 4.4.0-78.99 to 4.4.0-89.112, I can't find commits related to this issue. But feel free to reopen the bug if this happens again. ** Changed in: linux (Ubuntu) Status: Confirmed => Fix Released -- You received this bug

Re: [Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-08-07 Thread tomdean
On 08/03/2017 10:54 PM, Kai-Heng Feng wrote: > Okay, I just found a hub with the same VIA chip inside. > Remote wakeup works when autosuspend is enabled. > > Hub like this generally can connect to auxiliary power cord. Does power > cord connection make any difference? > I upgraded the system by

Re: [Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-08-04 Thread tomdean
On 08/03/2017 10:54 PM, Kai-Heng Feng wrote: > Okay, I just found a hub with the same VIA chip inside. > Remote wakeup works when autosuspend is enabled. > > Hub like this generally can connect to auxiliary power cord. Does power > cord connection make any difference? > I normally run the hub

[Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-08-04 Thread Kai-Heng Feng
Okay, I just found a hub with the same VIA chip inside. Remote wakeup works when autosuspend is enabled. Hub like this generally can connect to auxiliary power cord. Does power cord connection make any difference? -- You received this bug notification because you are a member of Kernel

Re: [Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-06-05 Thread tomdean
On 06/05/2017 08:57 PM, Kai-Heng Feng wrote: > If you plugged a USB mouse or keyboard to the same port, will it be > recognized? > I plugged a Microsoft USB 2.0 mouse into the externa Plugable USB 3.0 hub and it was recognized. -- You received this bug notification because you are a member of

[Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-06-05 Thread Kai-Heng Feng
If you plugged a USB mouse or keyboard to the same port, will it be recognized? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1693842 Title: USB 3.0 Disk Drive Not Recognized. Status

Re: [Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-06-02 Thread tomdean
On 06/02/2017 12:27 AM, Kai-Heng Feng wrote: > Sounds like there are two problems here, > 1. The external drive does not work well in UAS mode (see previous comment) > 2. The VIA hub has a remote wakeup bug. > > uname -a Linux P9X79 4.12.0-041200rc2-generic #201705212331 SMP Mon May 22

[Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-06-02 Thread Kai-Heng Feng
Sounds like there are two problems here, 1. The external drive does not work well in UAS mode (see previous comment) 2. The VIA hub has a remote wakeup bug. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.

[Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-06-02 Thread Kai-Heng Feng
You mentioned "3. Mount the drive and start a dump level 0. After a 1/2 hour, or so, dump required operator intervention. In dmesg, the drive disconnected and reconnected as sdg." Does this happen to the motherboard port? -- You received this bug notification because you are a member

Re: [Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-06-01 Thread tomdean
As suggested by kai.heng.feng, I installed the 4.12.0-041200rc2 kernel. If I connect my WD My Passport drive into an Plugable 7-port, external USB 3.0 hub, it is not recognized. 'sudo lsusb -v' causes the drive to be recognized and I can mount it. If I disconnect the drive, wait a few

[Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-05-31 Thread tomdean
** Description changed: WD My Passport 2T USB 3.0 Disk Drive. External Plugable 7 port USB 3.0 hub. When I connect the WD drive to the external USB 3.0 hub it is not recognized. The drive led blinks one time and it is not in dmesg or in the output of lsusb. > sudo lsusb -v causes

[Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-05-31 Thread tomdean
I installed the '4.22.3' kernel, should be 4.11.3 I marked the bug as confirmed as requested by Joseph Salisbury. I also tagged the bug as 'kernel-bug-exists-upstream' as requested by Joseph Salisbury. ** Tags removed: amd64 apport-bug xenial ** Tags added: kernel-bug-exists-upstream **

Re: [Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-05-30 Thread tomdean
On 05/30/2017 08:14 AM, Joseph Salisbury wrote: > Did this issue start happening after an update/upgrade? Was there a > prior kernel version where you were not having this particular problem? This did not start happening after an upgrade. I do not know of a previous version where this did work.

[Kernel-packages] [Bug 1693842] Re: USB 3.0 Disk Drive Not Recognized.

2017-05-30 Thread Joseph Salisbury
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.12