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While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1710414

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1710414

Title:
  system sporadically freezes and forces restart

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Installed Ubuntu 16.04 on lenovo x270 recently. Several times a day,
  the entire system will crash (usually with chrome open) and restart. I
  have not seen any messages before or after. The UI is not distorted at
  all, just frozen for ~5 seconds before it resets.

  Full disk encryption and encrypted home directory enabled.

  Background apps: Dropbox, Slack

  lsb_release -rd
  Description:  Ubuntu 16.04.3 LTS
  Release:      16.04

  processor: Intel® Core™ i7-7600U CPU @ 2.80GHz × 4 
  graphics Intel® HD Graphics 620 (Kabylake GT2)

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36~16.04.1
  ProcVersionSignature: Ubuntu 4.10.0-32.36~16.04.1-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Aug 12 13:05:23 2017
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2017-08-11 (0 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  SourcePackage: linux-hwe
  UpgradeStatus: No upgrade log present (probably fresh install)

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