[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-12-17 Thread Launchpad Bug Tracker
[Expired for cups (Ubuntu) because there has been no activity for 60 days.] ** Changed in: cups (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.

[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-10-18 Thread udippel
Done. I printed some simple file to the OKI-printer, waited a few minutes while the printer was "Processing ...", unteil Cancel-ed the job on the printer. The log file is attached, hoping it helps. ** Attachment added: "Log-File of job processing on OKI for eternity"

[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-10-17 Thread Till Kamppeter
Please provice an error_log file of a failing print job, following the instructions of the section "CUPS error_log" on https://wiki.ubuntu.com/DebuggingPrintingProblems. ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member

[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-10-17 Thread Till Kamppeter
This is for sure not a kernel bug. The printing workflow happens completely in user space. ** Changed in: linux (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.

[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-10-10 Thread sam
I had a similar issue with Adobe Reader. I think you should check your file because this bug is missing log files. It is also available Adobe's Photoshop. It is a very interesting software. If you have any issue with Photoshop, like error issue, then simply visit

[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-08-31 Thread gf
Hello Udippel, Thanks for running apport for us. :) G [Ubuntu Bug Squad volunteer triager] -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1713448 Title: Adobe Reader doesn't print on

[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-08-31 Thread udippel
apport information ** Tags added: apport-collected xenial ** Description changed: Out and over. I tried whatever I could think of, but whatever I send there, anything will make the printer blink, 'processing', forever, until I cancel the job. The printer, however, prints the same files

[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-08-31 Thread gf
Hi Udippel. Thanks for the update. I will change the status back to “new” and will look at next steps. Take care :) G ** Changed in: cups (Ubuntu) Status: Incomplete => New ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you

[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-08-31 Thread udippel
Hi, great service, this! Thanks a bunch! Yes, I confirm that of today, any PDF sent to the OKI C911, makes this printer 'think' for eternity. Until I 'cancel' the job. Yes, of course, I would like to have it actually working, including from Acrobat Reader. My current version is

[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2018-08-30 Thread gf
Hello Udippel, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then. Could you confirm that this is no longer a problem and that we can close

[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2017-08-28 Thread Kai-Heng Feng
I guess it's more CUPS related... ** Also affects: cups (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in

[Kernel-packages] [Bug 1713448] Re: Adobe Reader doesn't print on OKI C911

2017-08-28 Thread udippel
apport has a bug in itself: $ apport-collect 1713448 The authorization page: (https://launchpad.net/+authorize-token?oauth_token=j6m80p6PW5dzx4v5SJQp_permission=DESKTOP_INTEGRATION) should be opening in your browser. Use your browser to authorize this program to access Launchpad on your behalf.