[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
I was still having problems with my Lenovo Legion laptop, this is one of the pages where I stopped in and tried everything on it, to no avail. It looks like the specific issue here was fixed, and any other info I found on the internet was not working either. Turns out that by default, headphone jack had right channel turned all the way down! Here's what I did to fix: Open terminal window. Execute command: sudo alsamixer This is a terminal-based application that allows you to change audio output levels for different ports. You may need to press F6 to select your sound card -- mine was selected when I started the application. Basically Master and PCM all had both left and right channels maxed into the red zone. Headphones ONLY had the left channel. Press the right-arrow on your keyboard to go over to Headphones, then press the up-arrow repeatedly and the right channel level should increase, take it to the max with the left channel. Exit Alsa Mixer with the escape key. This fixed it but then the audio in the right channel, for whatever reason, was extremely quiet. I went into Ubuntu's basic sound settings window (Settings > Sound). I made sure I had the "Headphones - Built-in Audio" selected in the dropdown box for Output, then drug the balance slider all the way to the left and let go of mouse button. Then all the way to the right and let go of mouse button. Then back to the middle and let go of the mouse button. Now it was working and sounded great! I went back into alsamixer one more time, and noticed the right channel on the headphones had dropped a tiny notch compared to the left. I put it back to max, and exited Alsa Mixer. I now have no problems with my headset! If you're still struggling even though this bug fix was released a year ago, try my simple suggestion before you go all crazy editing files. It might save you many hours of internal screaming :) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
** Tags added: ubuntu-certified -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
Still, the issue with the right speakers persist. I am not proficient in running or compiling scripts or programs in Linux. I am currently running Ubuntu 19.04. The strange thing I noticed is that the power switch toggle [even a soft toggle without fully turning on/off] fixes the right speaker immediately. However, whenever there is loud audio, the right speaker turns off (i don't know if its some channel or stream that turns off). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
Hey guys, i got also a Matebook x and got the same bug. I am really new with Ubuntu and my english is not the best, so maybe someone can help me here. I testet update to Ubuntu 18.10 (4.18 gen) from 18.04 (4.15.0 gen) and testet on 18.10 with 4.15.18-041518-generic, still dont work. I tried to install the script from above, but only got "command not found" message (alsa-tools is instal.) (start script bash ./huawei-sound.sh, is that right ) I dont understand, how i install the patch or the script, maybe someone can explain me this for stupid... :c -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
** Tags added: patch -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
This is my backport of Tomas Espeleta's patch to Linux 4.15.18 (linux- source-4.15.0 / 4.15.0-45.48 available on Ubuntu 18.04.2 LTS) ** Patch added: "huawei-matebook-x-right-speaker-work-4.15.0.patch" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/+attachment/5241510/+files/huawei-matebook-x-right-speaker-work-4.15.0.patch -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
It never ceases to amaze me how collectively we manage to overcome these issues. Yes, your wantedby list is a great addition. The left speaker is so loud I hardly noticed the lack of stereo after waking. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
Hey, I tried the script solution together with the systemd service file. It works very nicely! I noticed that you also have to run the script when the device wakes from standby (e.g. closing-reopening the lid). For that to work, you have to add a few more targets to WantedBy (I just searched around, I did not test which ones you really need for that to work): suspend.target hibernate.target hybrid-sleep.target -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
Ok, I got it working without needing to recompile the kernel. Make sure that you have the alsa-tools installed on your machine. Running the attached script at runtime will send the necessary verbs to the sound card to enable the right speaker. Here is my systemd service file to launch it at startup. (Type idle is important to launch it at the end) [Unit] Description=Huawei-soundfix [Service] Type=idle ExecStart=/usr/bin/bash /usr/bin/huawei-sound.sh [Install] WantedBy=multi-user.target ~ ** Attachment added: "huawei-sound.sh" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/+attachment/5234959/+files/huawei-sound.sh -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
After reading the Linux audio sub system documentation I discovered /sys/class/sound/hwC0D0 and hda-verb. That will hopefully do the trick. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
Would there be by any chance a way to send that magic sequence through the bus using a script or tool from within the terminal? I am on Manjaro 4.19.16.1 and I was unable to recompile my kernel using the patch, replacing the c file or manually editing it. My notebook takes about 4 hours to compile the kernel, which does not help. Here is my information: http://www.alsa- project.org/db/?f=4bbd25ca31126e42e28f73c16143d1158b6eb27a PS: Wonderful work by the way. I just wished I could hack this myself into the patch_realtek.c file for Manjaro. However, I am hoping that sending the magic sequence while the machine is running might work too. I just wouldn't know how. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
Launchpad has imported 5 comments from the remote bug at https://bugzilla.kernel.org/show_bug.cgi?id=197801. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2017-11-07T16:58:32+00:00 jcs wrote: Created attachment 260537 dmesg No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. This is being moved upstream from the Ubuntu bug at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987 alsa-info.sh output at http://www.alsa- project.org/db/?f=dbe13f8a856c2178d5794cb787b153b6ce311a80 Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/comments/9 On 2017-11-07T17:02:25+00:00 jcs wrote: Created attachment 260539 alsa-info.sh output Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/comments/11 On 2018-02-25T22:37:19+00:00 jerin04 wrote: Hello, is this bug assigned to anyone? Never used bug tracker before. Just want put more voice to this bug as I have a Matebook X as well. Only one of the speakers work. I am sure there are others buying this machine and wants to run linux variants. Some more info in case it helps: https://github.com/lidel/linux-on- huawei-matebook-x-2017 Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/comments/12 On 2018-03-12T05:31:32+00:00 samsau wrote: Bump. I am one of the aforementioned 'others'. The problem is rather annoying and hasn't been solved as of 4.15. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/comments/13 On 2018-06-05T06:26:52+00:00 hajek1 wrote: Mee too. I can confirm the problem on 4.16.13-1-ARCH kernel. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/comments/15 ** Changed in: linux Status: Unknown => Confirmed ** Changed in: linux Importance: Unknown => Medium -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name:
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
Did you try the laptop-dmic parameter? sudo nano /etc/modprobe.d/alsa-base.conf add to the bottom of the file: options snd-hda-intel model=laptop-dmic And reboot. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
** Also affects: linux via https://bugzilla.kernel.org/show_bug.cgi?id=197801 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in Linux: Unknown Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
I've filed an upstream bug https://bugzilla.kernel.org/show_bug.cgi?id=197801 ** Bug watch added: Linux Kernel Bug Tracker #197801 https://bugzilla.kernel.org/show_bug.cgi?id=197801 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
FWIW, the original connection is 0x17 -> 0x0d -> 0x03. I override it with 0x17 -> 0x0c -> 0x02, which is same as ALC298_FIXUP_SPK_VOLUME. Unfortunately it didn't work for you. Please file an upstream bug at https://bugzilla.kernel.org Product: Driver Component: Sound(ALSA) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
** Attachment added: "dmesg from khfeng kernel" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/+attachment/5005168/+files/NewDmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
Hi, I get the same result with that kernel. [0.00] Linux version 4.14.0-rc7-lp1721987 (khfeng@Precision-3520) (gcc version 7.2.0 (Ubuntu 7.2.0-12ubuntu1)) #1 SMP Mon Nov 6 04:50:16 EST 2017 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
Please try kernel here, http://people.canonical.com/~khfeng/lp1721987/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
It never worked properly as far as I know. The problem still exists with 4.14-rc7. Linux mi 4.14.0-041400rc7-generic #201710292231 SMP Sun Oct 29 22:32:07 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in linux package in Ubuntu: Confirmed Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1721987] Re: No sound from right audio channel
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc4 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1721987 Title: No sound from right audio channel Status in linux package in Ubuntu: Incomplete Bug description: No audio comes out of the right speaker on the laptop. When playing a test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the right-channel audio is never heard (i.e., it does not get converted into mono and played through the left speaker). When plugging in headphones, audio is heard from both channels. In Windows, both speakers work, so it is not a physical problem with the speakers. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic] ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3 Uname: Linux 4.13.0-12-generic x86_64 ApportVersion: 2.20.7-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: user 1127 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Oct 7 12:58:01 2017 InstallationDate: Installed on 2017-10-07 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926) MachineType: HUAWEI HUAWEI MateBook X ProcEnviron: PATH=(custom, no username) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-12-generic N/A linux-backports-modules-4.13.0-12-generic N/A linux-firmware 1.168 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/14/2017 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.12 dmi.board.name: HUAWEI MateBook X dmi.board.vendor: HUAWEI dmi.board.version: 2.0 dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.modalias: dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr: dmi.product.family: HUAWEI MateBook dmi.product.name: HUAWEI MateBook X dmi.product.version: 2.0 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp