Public bug reported:
At some point after boot, the USB3 system stops working. Anything
plugged on it is unresponsive, my system however keeps responding to
everything else. If I move keyboard/mouse to USB2 ports, it works again,
but nothing replugged to USB3 ports works.
There are kernel error messages in dmesg.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: mtrudel 5069 F.... pulseaudio
/dev/snd/controlC3: mtrudel 5069 F.... pulseaudio
/dev/snd/pcmC1D0c: mtrudel 5069 F...m pulseaudio
/dev/snd/controlC1: mtrudel 5069 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Nov 21 08:59:35 2017
InstallationDate: Installed on 2017-07-12 (132 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170619)
MachineType: System manufacturer System Product Name
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic.efi.signed
root=UUID=549596a5-3921-4a4e-9c23-ebf31cfd4b78 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-16-generic N/A
linux-backports-modules-4.13.0-16-generic N/A
linux-firmware 1.169
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/03/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0603
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-M PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0603:bd11/03/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z68-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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https://bugs.launchpad.net/bugs/1733599
Title:
USB3 (blue) ports stop working
Status in linux package in Ubuntu:
New
Bug description:
At some point after boot, the USB3 system stops working. Anything
plugged on it is unresponsive, my system however keeps responding to
everything else. If I move keyboard/mouse to USB2 ports, it works
again, but nothing replugged to USB3 ports works.
There are kernel error messages in dmesg.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: mtrudel 5069 F.... pulseaudio
/dev/snd/controlC3: mtrudel 5069 F.... pulseaudio
/dev/snd/pcmC1D0c: mtrudel 5069 F...m pulseaudio
/dev/snd/controlC1: mtrudel 5069 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Nov 21 08:59:35 2017
InstallationDate: Installed on 2017-07-12 (132 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170619)
MachineType: System manufacturer System Product Name
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic.efi.signed
root=UUID=549596a5-3921-4a4e-9c23-ebf31cfd4b78 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-16-generic N/A
linux-backports-modules-4.13.0-16-generic N/A
linux-firmware 1.169
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/03/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0603
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-M PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0603:bd11/03/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z68-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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