[Kernel-packages] [Bug 1740923] Re: package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

2018-03-05 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1740923

Title:
  package linux-image-4.13.0-21-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  Expired

Bug description:
  standard system update after first install of lubuntu

  ProblemType: Package
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.13.0-21-generic (not installed)
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k4.13.0-16-generic.
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  red 862 F pulseaudio
  Card0.Amixer.info:
   Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with Cx20468-31 at irq 10'
 Mixer name : 'Conexant Cx20468-31'
 Components : 'AC97a:43585430'
 Controls  : 24
 Simple ctrls  : 16
  Date: Tue Jan  2 20:09:24 2018
  DuplicateSignature:
   package:linux-image-4.13.0-21-generic:(not installed)
   Preparing to unpack 
.../71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive 
/tmp/apt-dpkg-install-UematV/71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb
 (--unpack):
subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 1
  HibernationDevice: RESUME=UUID=c3bdf7d5-b131-4b28-8b11-ad45372208c2
  InstallationDate: Installed on 2018-01-02 (0 days ago)
  InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer TravelMate 4000
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic 
root=UUID=c553c403-6d68-4bee-af31-1b6dc83b7391 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 
3.6.3-0ubuntu2
  PythonDetails: /root/Error: command ['which', 'python'] failed with exit code 
1:, Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: "/root/Error: 
command ['which', 'python'] failed with exit code 1:": "/root/Error: command 
['which', 'python'] failed with exit code 1:", unpackaged
  RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-4.13.0-21-generic (not installed) failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2004
  dmi.bios.vendor: ACER
  dmi.bios.version: 3A10
  dmi.board.name: TravelMate 4000
  dmi.board.vendor: Acer
  dmi.board.version: Rev 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Rev.1
  dmi.modalias: 
dmi:bvnACER:bvr3A10:bd10/12/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
  dmi.product.name: TravelMate 4000
  dmi.product.version: Rev 1
  dmi.sys.vendor: Acer

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[Kernel-packages] [Bug 1740923] Re: package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

2018-01-04 Thread Carsten Lange
Problem occurs on Pentium M with PAE bug.
Solved by adding forcepae to grub and grub-update. After that sudo apt-get 
install -f worked.
Before this update forcepae was not needed.

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1740923

Title:
  package linux-image-4.13.0-21-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  standard system update after first install of lubuntu

  ProblemType: Package
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.13.0-21-generic (not installed)
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k4.13.0-16-generic.
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  red 862 F pulseaudio
  Card0.Amixer.info:
   Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with Cx20468-31 at irq 10'
 Mixer name : 'Conexant Cx20468-31'
 Components : 'AC97a:43585430'
 Controls  : 24
 Simple ctrls  : 16
  Date: Tue Jan  2 20:09:24 2018
  DuplicateSignature:
   package:linux-image-4.13.0-21-generic:(not installed)
   Preparing to unpack 
.../71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive 
/tmp/apt-dpkg-install-UematV/71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb
 (--unpack):
subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 1
  HibernationDevice: RESUME=UUID=c3bdf7d5-b131-4b28-8b11-ad45372208c2
  InstallationDate: Installed on 2018-01-02 (0 days ago)
  InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer TravelMate 4000
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic 
root=UUID=c553c403-6d68-4bee-af31-1b6dc83b7391 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 
3.6.3-0ubuntu2
  PythonDetails: /root/Error: command ['which', 'python'] failed with exit code 
1:, Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: "/root/Error: 
command ['which', 'python'] failed with exit code 1:": "/root/Error: command 
['which', 'python'] failed with exit code 1:", unpackaged
  RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-4.13.0-21-generic (not installed) failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2004
  dmi.bios.vendor: ACER
  dmi.bios.version: 3A10
  dmi.board.name: TravelMate 4000
  dmi.board.vendor: Acer
  dmi.board.version: Rev 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Rev.1
  dmi.modalias: 
dmi:bvnACER:bvr3A10:bd10/12/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
  dmi.product.name: TravelMate 4000
  dmi.product.version: Rev 1
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1740923] Re: package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

2018-01-04 Thread Joseph Salisbury
You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1740923

Title:
  package linux-image-4.13.0-21-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  standard system update after first install of lubuntu

  ProblemType: Package
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.13.0-21-generic (not installed)
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k4.13.0-16-generic.
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  red 862 F pulseaudio
  Card0.Amixer.info:
   Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with Cx20468-31 at irq 10'
 Mixer name : 'Conexant Cx20468-31'
 Components : 'AC97a:43585430'
 Controls  : 24
 Simple ctrls  : 16
  Date: Tue Jan  2 20:09:24 2018
  DuplicateSignature:
   package:linux-image-4.13.0-21-generic:(not installed)
   Preparing to unpack 
.../71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive 
/tmp/apt-dpkg-install-UematV/71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb
 (--unpack):
subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 1
  HibernationDevice: RESUME=UUID=c3bdf7d5-b131-4b28-8b11-ad45372208c2
  InstallationDate: Installed on 2018-01-02 (0 days ago)
  InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer TravelMate 4000
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic 
root=UUID=c553c403-6d68-4bee-af31-1b6dc83b7391 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 
3.6.3-0ubuntu2
  PythonDetails: /root/Error: command ['which', 'python'] failed with exit code 
1:, Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: "/root/Error: 
command ['which', 'python'] failed with exit code 1:": "/root/Error: command 
['which', 'python'] failed with exit code 1:", unpackaged
  RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-4.13.0-21-generic (not installed) failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2004
  dmi.bios.vendor: ACER
  dmi.bios.version: 3A10
  dmi.board.name: TravelMate 4000
  dmi.board.vendor: Acer
  dmi.board.version: Rev 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Rev.1
  dmi.modalias: 
dmi:bvnACER:bvr3A10:bd10/12/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
  dmi.product.name: TravelMate 4000
  dmi.product.version: Rev 1
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1740923] Re: package linux-image-4.13.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

2018-01-02 Thread Apport retracing service
** Tags removed: need-duplicate-check

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1740923

Title:
  package linux-image-4.13.0-21-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  New

Bug description:
  standard system update after first install of lubuntu

  ProblemType: Package
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.13.0-21-generic (not installed)
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k4.13.0-16-generic.
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  red 862 F pulseaudio
  Card0.Amixer.info:
   Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with Cx20468-31 at irq 10'
 Mixer name : 'Conexant Cx20468-31'
 Components : 'AC97a:43585430'
 Controls  : 24
 Simple ctrls  : 16
  Date: Tue Jan  2 20:09:24 2018
  DuplicateSignature:
   package:linux-image-4.13.0-21-generic:(not installed)
   Preparing to unpack 
.../71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive 
/tmp/apt-dpkg-install-UematV/71-linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb
 (--unpack):
subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 1
  HibernationDevice: RESUME=UUID=c3bdf7d5-b131-4b28-8b11-ad45372208c2
  InstallationDate: Installed on 2018-01-02 (0 days ago)
  InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer TravelMate 4000
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic 
root=UUID=c553c403-6d68-4bee-af31-1b6dc83b7391 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 
3.6.3-0ubuntu2
  PythonDetails: /root/Error: command ['which', 'python'] failed with exit code 
1:, Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: "/root/Error: 
command ['which', 'python'] failed with exit code 1:": "/root/Error: command 
['which', 'python'] failed with exit code 1:", unpackaged
  RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-4.13.0-21-generic (not installed) failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2004
  dmi.bios.vendor: ACER
  dmi.bios.version: 3A10
  dmi.board.name: TravelMate 4000
  dmi.board.vendor: Acer
  dmi.board.version: Rev 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Rev.1
  dmi.modalias: 
dmi:bvnACER:bvr3A10:bd10/12/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
  dmi.product.name: TravelMate 4000
  dmi.product.version: Rev 1
  dmi.sys.vendor: Acer

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