Public bug reported:
I have a Logitech MX5000 Wireless keyboard which I've been using for
many many versions of Ubuntu. I just upgraded from Linux Mint (Ubuntu
14.04) to Ubuntu 17.10 and the keyboard is no longer responding while
using the USB Dongle.
>From the looks of lsusb, lsusb -t, and lsusb -v everything is being
recognized correctly and is the same on the Ubuntu 14.04 laptop and the
Ubuntu 17.10 laptop.
I have tried the keyboard on both Wayland and Xorg versions of Ubuntu
with the same result.
sostrow@hornets[~]$ lsusb
Bus 001 Device 039: ID 046d:c70a Logitech, Inc. MX5000 Cordless Desktop
Bus 001 Device 038: ID 046d:c70e Logitech, Inc. MX1000 Bluetooth Laser Mouse
Bus 001 Device 040: ID 046d:c709 Logitech, Inc. BT Mini-Receiver (HCI mode)
Bus 001 Device 037: ID 046d:0b02 Logitech, Inc. C-UV35 [Bluetooth
Mini-Receiver] (HID proxy mode)
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-36-generic 4.13.0-36.40
ProcVersionSignature: Ubuntu 4.13.0-36.40-generic 4.13.13
Uname: Linux 4.13.0-36-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sostrow 1385 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 26 15:21:01 2018
HibernationDevice: RESUME=UUID=b7008bcb-63a1-425c-8a67-7a1dfe6c7fca
InstallationDate: Installed on 2018-02-21 (5 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: HP HP Spectre x360 Convertible 13-ae0xx
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-36-generic.efi.signed
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-36-generic N/A
linux-backports-modules-4.13.0-36-generic N/A
linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/23/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 83B9
dmi.board.vendor: HP
dmi.board.version: 56.37
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAMI:bvrF.14:bd01/23/2018:svnHP:pnHPSpectrex360Convertible13-ae0xx:pvr:rvnHP:rn83B9:rvr56.37:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 13-ae0xx
dmi.sys.vendor: HP
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug artful
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https://bugs.launchpad.net/bugs/1751894
Title:
MX5000 Keyboard is recognized but not working
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have a Logitech MX5000 Wireless keyboard which I've been using for
many many versions of Ubuntu. I just upgraded from Linux Mint (Ubuntu
14.04) to Ubuntu 17.10 and the keyboard is no longer responding while
using the USB Dongle.
From the looks of lsusb, lsusb -t, and lsusb -v everything is being
recognized correctly and is the same on the Ubuntu 14.04 laptop and
the Ubuntu 17.10 laptop.
I have tried the keyboard on both Wayland and Xorg versions of Ubuntu
with the same result.
sostrow@hornets[~]$ lsusb
Bus 001 Device 039: ID 046d:c70a Logitech, Inc. MX5000 Cordless Desktop
Bus 001 Device 038: ID 046d:c70e Logitech, Inc. MX1000 Bluetooth Laser Mouse
Bus 001 Device 040: ID 046d:c709 Logitech, Inc. BT Mini-Receiver (HCI mode)
Bus 001 Device 037: ID 046d:0b02 Logitech, Inc. C-UV35 [Bluetooth
Mini-Receiver] (HID proxy mode)
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-36-generic 4.13.0-36.40
ProcVersionSignature: Ubuntu 4.13.0-36.40-generic 4.13.13
Uname: Linux 4.13.0-36-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sostrow 1385 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 26 15:21:01 2018
HibernationDevice: RESUME=UUID=b7008bcb-63a1-425c-8a67-7a1dfe6c7fca
InstallationDate: Installed on 2018-02-21 (5 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: HP HP Spectre x360 Convertible 13-ae0xx
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-36-generic.efi.signed
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-36-generic N/A
linux-backports-modules-4.13.0-36-generic N/A
linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/23/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 83B9
dmi.board.vendor: HP
dmi.board.version: 56.37
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAMI:bvrF.14:bd01/23/2018:svnHP:pnHPSpectrex360Convertible13-ae0xx:pvr:rvnHP:rn83B9:rvr56.37:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 13-ae0xx
dmi.sys.vendor: HP
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