** Tags added: cscc
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Title:
[HP ENVY x360 - 15-bq102ng] Touchscreen does not work
Status in linux package in Ubuntu:
Incomplete
Does this still happen on an up-to-date system?
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Title:
[HP ENVY x360 - 15-bq102ng] Touchscreen does not work
Status in linux
** No longer affects: linux (Ubuntu)
** Project changed: kernel => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance: Medium => Undecided
** Changed in: linux (Ubuntu)
Status: Fix Released => New
** Changed in: linux (Ubuntu)
Remote watch: Linux Kernel Bug Tracker #198715 =>
You have been subscribed to a public bug:
The touch screen on my HP ENVY x360 15-bq102ng does not work with stock
kernel or with mainline kernel 4.16-rc3.
marc@snapbug:~$ xinput
⎡ Virtual core pointer id=2[master pointer (3)]
⎜ ↳ Virtual core XTEST pointer
(In reply to Lukas Kahnert from comment #114)
> (In reply to Adynathos from comment #113)
> > I am observing similar problems with HP Spectre x360 15-df0850nz.
> >
> > It does not boot without **acpi=noirq**. With *acpi=noirq*:
> >
> > * Touchpad does not work
> > * Touchscreen or pen does not
(In reply to Thomas from comment #111)
> (In reply to Thomas from comment #110)
> > I have installed archlinux and kernel 4.19.11-arch1-1-ARCH on my HP ENVY
> > x360 – 15-bq101ng. I also installed Gnome and Gnome-extra, but still my
> > Stylus and touchscreen do not work. Can some one help me
> acpi=noirq disables any hardware that makes use of irqs like the touchscreen.
> If you have a dual boot you could be affected by this
> https://bugzilla.kernel.org/show_bug.cgi?id=201817 which triggers a kernel
> panic when you reboot from windows(without a complete poweroff in between).
(In reply to Adynathos from comment #113)
> I am observing similar problems with HP Spectre x360 15-df0850nz.
>
> It does not boot without **acpi=noirq**. With *acpi=noirq*:
>
> * Touchpad does not work
> * Touchscreen or pen does not work
> * Does not wake up after suspending
> * Keyboard
** Bug watch added: Linux Kernel Bug Tracker #201775
https://bugzilla.kernel.org/show_bug.cgi?id=201775
** Bug watch added: Linux Kernel Bug Tracker #201885
https://bugzilla.kernel.org/show_bug.cgi?id=201885
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I am observing similar problems with HP Spectre x360 15-df0850nz.
It does not boot without **acpi=noirq**. With *acpi=noirq*:
* Touchpad does not work
* Touchscreen or pen does not work
* Does not wake up after suspending
* Keyboard sometimes does not work, but will be fine again after reboot
Marc Rene Schädler, as per upstream
https://bugzilla.kernel.org/show_bug.cgi?id=198715#c97 a patch was
merged upstream. Hence, to confirm your issue is resolved upstream,
could you please revert any custom patched kernels, and test
https://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19.8/ (no custom
** Description changed:
The touch screen on my HP ENVY x360 15-bq102ng does not work with stock
kernel or with mainline kernel 4.16-rc3.
marc@snapbug:~$ xinput
⎡ Virtual core pointerid=2[master pointer (3)]
⎜ ↳ Virtual core XTEST pointer
I have installed archlinux and kernel 4.19.11-arch1-1-ARCH on my HP ENVY x360 –
15-bq101ng. I also installed Gnome and Gnome-extra, but still my Stylus and
touchscreen do not work. Can some one help me please ?
Thanks
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(In reply to Thomas from comment #110)
> I have installed archlinux and kernel 4.19.11-arch1-1-ARCH on my HP ENVY
> x360 – 15-bq101ng. I also installed Gnome and Gnome-extra, but still my
> Stylus and touchscreen do not work. Can some one help me please ?
> Thanks
I now even installed Ubuntu
Ok it work the problem was, that I start Windows 10 and restart the PC
to Archlinux or Ubuntu. In Archlinux there is a log 'Disabling IRQ #7'
when the bug appears, in the startup time.
My work around:
If I cam from Windows shutdown for 10s and then start Archlinux/Ubuntu and the
Stylus and
it is now working with vanilla kernel 4.9.10 and BIOS F.19 :smile:
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Title:
[HP ENVY x360 - 15-bq102ng] Touchscreen does not work
I can confirm 4.19 from Ubuntu works well with Ubuntu 8.10, I've been
using it for a couple of days now, it's fast and stable as long as you
don't try to suspend (which freezes the machine).
I suspect that there is a long way to go for proper ACPI states support,
but that's a whole different
I can confirm the patch is included in 4.19.7 as well.
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Title:
[HP ENVY x360 - 15-bq102ng] Touchscreen does not work
Status in
I've just updated to 4.19.9, verified the patch was included, and I'm
now getting:
cmi: probe of SMB0001:00 failed with error -5
I'm running the latest bios, F.31 Rev.A for my hp envy x360 15z. Has
anyone else encountered this? I'm wondering if I'm missing some kernel
config setting or if this
(In reply to Seth Shelnutt from comment #106)
> I've just updated to 4.19.9, verified the patch was included, and I'm now
> getting:
>
> cmi: probe of SMB0001:00 failed with error -5
That error can be safely ignored, the CMI device is not used on your
laptop, 4.20 will have a patch silencing
(In reply to Robert Munn from comment #103)
> I can confirm the patch is included in 4.19.7 as well.
AFAIK, patches aren't normally part of a kernel release...those are up
to your distro.
So, it sounds like some distros are including this in their patchsets
they apply, but I see no mention of
(In reply to m.kolesinski from comment #104)
> (In reply to Robert Munn from comment #103)
> > I can confirm the patch is included in 4.19.7 as well.
>
> AFAIK, patches aren't normally part of a kernel release...those are up to
> your distro.
>
Right, let me be more specific. I'm on Ubuntu
(In reply to Eran Benjamin from comment #101)
> Hi all,
>
> I have been following this bug and patch for a while for my bq-100, it's
> exhilarating to know that you guys solved the touch/flip issue and I can go
> back as running my laptop vm host on linux again.
>
> I've been refreshing this
Hi all,
I have been following this bug and patch for a while for my bq-100, it's
exhilarating to know that you guys solved the touch/flip issue and I can
go back as running my laptop vm host on linux again.
I've been refreshing this daily to see when the RESOLVED changes into
VERIFIED so I can
(In reply to Hans de Goede from comment #97)
> (In reply to Addie Morrison from comment #96)
> > Is anyone else seeing the issue where the touchscreen/pen don't work when
> > the computer is first powered on (needs to be rebooted at least once)? If
> > so, was this supposed to be fixed by this or
(In reply to Bram Coenen from comment #99)
> First of all thank you helping out Hans. I got the same problem with "irq 7:
> nobody cared" and made a bug report over here:
> https://bugzilla.kernel.org/show_bug.cgi?id=201817 . I'm new to bug
> reporting, so I hope I did it right!
Thanks, lets
** Bug watch added: Linux Kernel Bug Tracker #201817
https://bugzilla.kernel.org/show_bug.cgi?id=201817
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Title:
[HP ENVY x360 -
I was able to test the latest patch from Hans on Arch Linux with
4.19.4-arch1 on my HP M6-AR004DX AMD FX-9800p laptop, and can confirm
that the ELAN0732 touchscreen finally works! No need for the ACPI/DSDT
edits. No more GPIO errors in journalctl, and the device was detected
and installed with
(In reply to Addie Morrison from comment #96)
> Is anyone else seeing the issue where the touchscreen/pen don't work when
> the computer is first powered on (needs to be rebooted at least once)? If
> so, was this supposed to be fixed by this or should that be a separate bug
> report?
When this
Is anyone else seeing the issue where the touchscreen/pen don't work
when the computer is first powered on (needs to be rebooted at least
once)? If so, was this supposed to be fixed by this or should that be a
separate bug report?
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** Changed in: kernel
Status: Confirmed => Fix Released
** Bug watch added: Red Hat Bugzilla #1644013
https://bugzilla.redhat.com/show_bug.cgi?id=1644013
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HP envy x360 13-ag0018au with Ryzen 7 here, the touchscreen issue is
resolved with BIOS F.21.Rev.A and standard fedora
kernel-4.19.3-300.fc29.x86_64
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*** Bug 199529 has been marked as a duplicate of this bug. ***
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Title:
[HP ENVY x360 - 15-bq102ng] Touchscreen does not work
(In reply to Maxime from comment #92)
> What do you mean with a HID component in this case? A stylus?
I mean the Product and Component fields in bugzilla, for the new bug.
E.g. this bug has Product set the ACPI and Component set to Config-
Tables.
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(In reply to Hans de Goede from comment #88)
> (In reply to Maxime from comment #87)
> > I applied the latest patch, it works but it makes my touchscreen show up as
> > having a battery that's at 0%. The previous patch had the same behaviour on
> > my system.
>
> Good to hear that this patch
** Bug watch added: Linux Kernel Bug Tracker #201121
https://bugzilla.kernel.org/show_bug.cgi?id=201121
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Title:
[HP ENVY x360 -
(In reply to Maxime from comment #87)
> I applied the latest patch, it works but it makes my touchscreen show up as
> having a battery that's at 0%. The previous patch had the same behaviour on
> my system.
Similar bug on https://bugzilla.kernel.org/show_bug.cgi?id=201121
It looks like the issue
(In reply to Hans de Goede from comment #81)
> p.s.
>
> I plan to add the following to the commit msg, please let me know if you've
> objections against this:
>
> Reported-by: Lukas Kahnert
> Tested-by: Marc
I can also verify that the patch works on my HP Envy x360 15-bq100
Convertible!
I applied the latest patch, it works but it makes my touchscreen show up
as having a battery that's at 0%. The previous patch had the same
behaviour on my system.
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(In reply to Stephen Owusu from comment #85)
> I tried to apply a patch but the kernel fails to compile. It only generated
> the headers file. There was a recipe for target error for
> retpoline-check-generic. Anyone know how I can fix this? Also, I am very new
> to all this but how long does a
(In reply to Maxime from comment #87)
> I applied the latest patch, it works but it makes my touchscreen show up as
> having a battery that's at 0%. The previous patch had the same behaviour on
> my system.
Good to hear that this patch works for you to.
The battery at 0% is an unrelated issue,
I tried to apply a patch but the kernel fails to compile. It only
generated the headers file. There was a recipe for target error for
retpoline-check-generic. Anyone know how I can fix this? Also, I am very
new to all this but how long does a patch submission to appear in the
next release?
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(In reply to Hans de Goede from comment #81)
> p.s.
>
> I plan to add the following to the commit msg, please let me know if you've
> objections against this:
>
> Reported-by: Lukas Kahnert
> Tested-by: Marc
I have no objections.
Thanks to everybody for finding a solution here :)
--
You
I tried to apply a patch but the kernel fails to compile. It only
generated the headers file. There was a recipe for target error for
retpoline-check-generic. Anyone know how I can fix this? Also, I am very
new to all this but how long does a patch submission to appear in the
next release?
--
(In reply to Lukas Kahnert from comment #76)
> This error happens because your patch only fixes the mis-detection of the
> IRQ. There ist still https://bugzilla.kernel.org/show_bug.cgi?id=199529
> which needs also bei fixed to get the touchscreen work.
Right, I figured that out now, actually I
(In reply to Hans de Goede from comment #78)
> (In reply to Lukas Kahnert from comment #76)
> > This error happens because your patch only fixes the mis-detection of the
> > IRQ. There ist still https://bugzilla.kernel.org/show_bug.cgi?id=199529
> > which needs also bei fixed to get the
p.s.
I plan to add the following to the commit msg, please let me know if
you've objections against this:
Reported-by: Lukas Kahnert
Tested-by: Marc
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Created attachment 279541
Output of dmesg after booting kernel 4.19.2 with new patch v2 (touchscreen
works)
Congratulations, this work!
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(In reply to Hans de Goede from comment #77)
> Created attachment 279539 [details]
> [PATCH] ACPI / platform: Add SMB0001 HID to forbidden_id_list
>
> Ok second attempt, a completely different patch which I think actually is
> better (if it works).
>
> Please give this one a try (without any
(In reply to Marc from comment #79)
> Created attachment 279541 [details]
> Output of dmesg after booting kernel 4.19.2 with new patch v2 (touchscreen
> works)
>
> Congratulations, this work!
Great and the "ACPI: IRQ 7 override to edge, high" message is gone. So
you've proven my theory.
Now I
Created attachment 279539
[PATCH] ACPI / platform: Add SMB0001 HID to forbidden_id_list
Ok second attempt, a completely different patch which I think actually
is better (if it works).
Please give this one a try (without any other patches for this same
issue).
Again please attach dmesg output.
Created attachment 279529
Output of dmesg after booting kernel 4.19.2 with new patch
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Title:
[HP ENVY x360 - 15-bq102ng]
(In reply to Marc from comment #70)
> I would test the patch but can't find it.
My bad, I was updating the 3 different bugs about this all at the same
time and I actually forgot to attach the patch, it is attached to bug
199523 now.
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** Bug watch added: Linux Kernel Bug Tracker #199529
https://bugzilla.kernel.org/show_bug.cgi?id=199529
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Title:
[HP ENVY x360 -
First if all thank you Lukas, for pinpointing the problem. I don't see
any really obvious nice answer here.
So I believe it is best to override the IRQ type manually in the AMD
gpio driver to correct the acpi_get_override_irq() results from the ACPI
core.
I've attached a patch doing this to bug
I am happy to test further patches.
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Title:
[HP ENVY x360 - 15-bq102ng] Touchscreen does not work
Status in linux:
Confirmed
When I come home I will test your Patch and report asap.
(In reply to Hans de Goede from comment #74)
> (In reply to Marc from comment #73)
> > Unfortunately the new patch does not work on my ENVY 15-bq102ng.
> >
> > I used linux kernel 4.19.2 from kernel.org, patched it with the ubuntu
> >
I would test the patch but can't find it.
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Title:
[HP ENVY x360 - 15-bq102ng] Touchscreen does not work
Status in linux:
(In reply to Marc from comment #73)
> Unfortunately the new patch does not work on my ENVY 15-bq102ng.
>
> I used linux kernel 4.19.2 from kernel.org, patched it with the ubuntu
> mainline patches and on top your patch (instead of Lukas patch).
Thank you for testing. These 2 lines in the log
Unfortunately the new patch does not work on my ENVY 15-bq102ng.
I used linux kernel 4.19.2 from kernel.org, patched it with the ubuntu
mainline patches and on top your patch (instead of Lukas patch).
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** Bug watch added: Linux Kernel Bug Tracker #115021
https://bugzilla.kernel.org/show_bug.cgi?id=115021
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Title:
[HP ENVY x360 -
Here is an example of debugging process I have used with the help of one
of kernel maintainer once installed kernel debug. It basically replaces
comment #66 :
https://bugzilla.kernel.org/show_bug.cgi?id=115021#c58
I don't know exactly which .c file display acpi table. Hopefully that
will draw
I can provide log/debug information and test too. My notebook is HP 13M-
AG0002DX.
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Title:
[HP ENVY x360 - 15-bq102ng] Touchscreen
Launchpad has imported 67 comments from the remote bug at
https://bugzilla.kernel.org/show_bug.cgi?id=198715.
If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
The issue affects all distributions running on HP touchscreen laptop
powered with AMD processors. The culprit is a misconfiguration of ACPI
table impacting the touchscreen function. Some users attempted to
workaround the problem but needed input from upstream.
** Also affects: kernel via
** Also affects: fedora via
https://bugzilla.kernel.org/show_bug.cgi?id=198715
Importance: Unknown
Status: Unknown
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Which BIOS is the most recent?
I thought ist was: F.17 Rev.A from 11. Apr. 2018 (17.7 MB)
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Title:
[HP ENVY x360 - 15-bq102ng]
** Description changed:
The touch screen on my HP ENVY x360 15-bq102ng does not work with stock
kernel or with mainline kernel 4.16-rc3.
marc@snapbug:~$ xinput
⎡ Virtual core pointerid=2[master pointer (3)]
⎜ ↳ Virtual core XTEST pointer
** Tags added: bios-outdated-f.17 kernel-bug-exists-upstream-4.16-rc1
needs-upstream-testing
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Title:
[HP ENVY x360 - 15-bq102ng]
This problem also affects me. I have a similar model HP ENVY x360
15-bq0xx
Linux fireball-x360 4.13.0-38-generic #43-Ubuntu SMP Wed Mar 14 15:20:44
UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
Same gpio error:
[0.989418] amd_gpio AMD0030:00: Failed to get gpio IRQ.
[0.989500] amd_gpio:
Thanks, I tried it.
marc@snapbug:~$ uname -a
Linux snapbug 4.15.0-14-generic #15~lp1752437 SMP Thu Mar 29 17:32:02 CST 2018
x86_64 x86_64 x86_64 GNU/Linux
However the error is still there and the touchpad does not work:
[1.332642] amd_gpio AMDI0030:00: Failed to get gpio IRQ: -22
[
Please try this kernel:
https://people.canonical.com/~khfeng/lp1752437/
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Title:
[HP ENVY x360 - 15-bq102ng] Touchscreen does not
Thank you for pointing out the reason.
Is there anything I can do about it?
Report another bug?
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Title:
[HP ENVY x360 -
This is the reason why your touchpad doesn't work:
[0.948213] amd_gpio AMDI0030:00: Failed to get gpio IRQ: -22
[0.948487] amd_gpio: probe of AMDI0030:00 failed with error -22
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The device seems to be a "ELAN0732".
There were attempts to include the missing bits already which, however,
was not successful [1].
[1] https://www.spinics.net/lists/linux-input/msg50518.html
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This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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Title:
[HP ENVY x360 - 15-bq102ng]
Marc Rene Schädler, thank you for reporting this and helping make Ubuntu
better.
Given I'm not seeing evidence of touchscreen recognition, for now I'll
move to linux for further review.
While waiting, it is best to continually test the latest mainline kernel
(now 4.16-rc6) as it becomes
You have been subscribed to a public bug:
The touch screen on my HP ENVY x360 15-bq102ng does not work with stock
kernel or with mainline kernel 4.16-rc3.
marc@snapbug:~$ xinput
⎡ Virtual core pointer id=2[master pointer (3)]
⎜ ↳ Virtual core XTEST pointer
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