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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1759899
Title:
RNDPLUS USB Touchscreen appears and disappears constantly
Status in linux package in Ubuntu:
Incomplete
Bug description:
On Ubuntu 14.04 (kernel 3.9.0-31) this was perfectly functional. After
upgrade to Ubuntu 16.04 (kernel 4.13.0-37), following symptoms are
observed.
1. Linux may not boot sometime when the USB touchscreen is plugged in.
2. If it did boot, see the below message repeatedly with the 'device number'
incrementing.
[ 1096.493700] usb 3-1: USB disconnect, device number 32
[ 1096.812749] usb 3-1: new full-speed USB device number 33 using xhci_hcd
[ 1096.954270] usb 3-1: New USB device found, idVendor=2512, idProduct=5004
[ 1096.954276] usb 3-1: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[ 1096.954281] usb 3-1: Product: Expanded Vessel IR Touchscreen
[ 1096.954285] usb 3-1: Manufacturer: RNDPLUS
[ 1096.954288] usb 3-1: SerialNumber: 6000
[ 1096.959016] hid-multitouch 0003:2512:5004.04F8: failed to fetch feature 5
[ 1096.959113] input: RNDPLUS Expanded Vessel IR Touchscreen as
/devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/0003:2512:5004.04F8/input/input5089
[ 1097.017060] hid-multitouch 0003:2512:5004.04F8: input,hiddev0,hidraw2: USB
HID v1.11 Mouse [RNDPLUS Expanded Vessel IR Touchscreen] on
usb-0000:00:14.0-1/input0
3. lsusb output shows/doesn't show the USB device.
Exact symptom found with 16.04 is found with 18.04 LTS as well.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.13.0-37-generic 4.13.0-37.42~16.04.1
ProcVersionSignature: Ubuntu 4.13.0-37.42~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-37-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Mar 29 12:37:45 2018
InstallationDate: Installed on 2018-03-28 (0 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64
(20180228)
ProcEnviron:
LANGUAGE=en_CA:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_CA.UTF-8
SHELL=/bin/bash
SourcePackage: linux-hwe
UpgradeStatus: No upgrade log present (probably fresh install)
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