Public bug reported:
First my system became incredibly slow (consistent with the memory leak
in Caja). I xKill Caja and then tried to restart it. I then closed every
app and tried to do a shutdown. I got a warning that Caja still had
processes running preventing shutdown. I chose shut down anyway. I
eventually got the progress screen showing that Linux was trying to shut
down. After 1 1/2 hours of the progress screen, I manually turned off
power. I was able to reboot but all of my external drives are missing. I
tried turning off and then back on one drive with no result. When I plug
a drive back in I do not feel the vibration caused by the drive spinning
up. Nor do I feel the drive do the initial seek. This indicated that
Linux is not even attempting to access the drives.
Do I have to reinstall Ubuntu MATE 18.10 (again) in order to use
external USB drives?
The attached screen shots shows only partitions on my two internal hard
drives. Gparted does not show the disks. Disks from the Control Center
shows only internal devices.
Without access to my external drives I am stalled. I can't even do
backups.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-13-generic 4.18.0-13.14
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
Uname: Linux 4.18.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: robert 2606 F.... pulseaudio
/dev/snd/controlC0: robert 2606 F.... pulseaudio
CurrentDesktop: MATE
Date: Fri Dec 14 22:38:44 2018
InstallationDate: Installed on 2018-11-30 (14 days ago)
InstallationMedia: Ubuntu-MATE 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.2)
MachineType: System manufacturer System Product Name
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic
root=UUID=9bdf74d9-8608-440e-8020-66b698586d9d ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.18.0-13-generic N/A
linux-backports-modules-4.18.0-13-generic N/A
linux-firmware 1.175.1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/01/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: A88XM-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1301:bd04/01/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA88XM-A:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug cosmic package-from-proposed
** Attachment added: "Screenshot at 2018-12-14 22-44-18.png"
https://bugs.launchpad.net/bugs/1808609/+attachment/5222434/+files/Screenshot%20at%202018-12-14%2022-44-18.png
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https://bugs.launchpad.net/bugs/1808609
Title:
None of my external drives appear after Linux crash.
Status in linux package in Ubuntu:
Confirmed
Bug description:
First my system became incredibly slow (consistent with the memory
leak in Caja). I xKill Caja and then tried to restart it. I then
closed every app and tried to do a shutdown. I got a warning that Caja
still had processes running preventing shutdown. I chose shut down
anyway. I eventually got the progress screen showing that Linux was
trying to shut down. After 1 1/2 hours of the progress screen, I
manually turned off power. I was able to reboot but all of my external
drives are missing. I tried turning off and then back on one drive
with no result. When I plug a drive back in I do not feel the
vibration caused by the drive spinning up. Nor do I feel the drive do
the initial seek. This indicated that Linux is not even attempting to
access the drives.
Do I have to reinstall Ubuntu MATE 18.10 (again) in order to use
external USB drives?
The attached screen shots shows only partitions on my two internal
hard drives. Gparted does not show the disks. Disks from the Control
Center shows only internal devices.
Without access to my external drives I am stalled. I can't even do
backups.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-13-generic 4.18.0-13.14
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
Uname: Linux 4.18.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: robert 2606 F.... pulseaudio
/dev/snd/controlC0: robert 2606 F.... pulseaudio
CurrentDesktop: MATE
Date: Fri Dec 14 22:38:44 2018
InstallationDate: Installed on 2018-11-30 (14 days ago)
InstallationMedia: Ubuntu-MATE 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.2)
MachineType: System manufacturer System Product Name
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic
root=UUID=9bdf74d9-8608-440e-8020-66b698586d9d ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.18.0-13-generic N/A
linux-backports-modules-4.18.0-13-generic N/A
linux-firmware 1.175.1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/01/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: A88XM-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1301:bd04/01/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA88XM-A:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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