This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1821269 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1821269 Title: [Aspire ES1-131, Realtek ALC255, Mic, Internal] No autoswitch (4-pole combo jack mic doesn't detect) Status in linux package in Ubuntu: Incomplete Bug description: I use realtek alc255 analog audio jack. External jack is 4 pole combo(apple type. not europe type.). When I plug 4 pole mic into jack, It doesn't detect. So I can't my voice through external mic. My laptop has internal mic. It belongs to Intel sound(HDA Intel PCH. Audio device: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series High Definition Audio Controller (rev 21)). Internal mic works well. Please check 4pole external mic detection. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-46.49-generic 4.15.18 Uname: Linux 4.15.0-46-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: jimnong 1441 F...m pulseaudio /dev/snd/pcmC0D0p: jimnong 1441 F...m pulseaudio /dev/snd/controlC0: jimnong 1441 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Mar 22 11:30:39 2019 InstallationDate: Installed on 2017-07-27 (603 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: 내장 오디오 - HDA Intel PCH Symptom_Jack: Mic, Internal Symptom_Type: No auto-switch between inputs Title: [Aspire ES1-131, Realtek ALC255, Mic, Internal] No autoswitch UpgradeStatus: Upgraded to bionic on 2018-09-23 (179 days ago) dmi.bios.date: 09/06/2016 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.24 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Garp_BA dmi.board.vendor: Acer dmi.board.version: V1.24 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.24:bd09/06/2016:svnAcer:pnAspireES1-131:pvrV1.24:rvnAcer:rnGarp_BA:rvrV1.24:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: BSW dmi.product.name: Aspire ES1-131 dmi.product.version: V1.24 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1821269/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp