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apport-collect 1821269

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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1821269

Title:
  [Aspire ES1-131, Realtek ALC255, Mic, Internal] No autoswitch (4-pole
  combo jack mic doesn't detect)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I use realtek alc255 analog audio jack. External jack is 4 pole combo(apple 
type. not europe type.).
  When I plug 4 pole mic into jack, It doesn't detect.
  So I can't my voice through external mic.

  My laptop has internal mic. It belongs to Intel sound(HDA Intel PCH. Audio 
device: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx 
Series High Definition Audio Controller (rev 21)).
  Internal mic works well.

  Please check 4pole external mic detection.

  Thank you.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.15.0-46.49-generic 4.15.18
  Uname: Linux 4.15.0-46-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   jimnong    1441 F...m pulseaudio
   /dev/snd/pcmC0D0p:   jimnong    1441 F...m pulseaudio
   /dev/snd/controlC0:  jimnong    1441 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Mar 22 11:30:39 2019
  InstallationDate: Installed on 2017-07-27 (603 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_Card: 내장 오디오 - HDA Intel PCH
  Symptom_Jack: Mic, Internal
  Symptom_Type: No auto-switch between inputs
  Title: [Aspire ES1-131, Realtek ALC255, Mic, Internal] No autoswitch
  UpgradeStatus: Upgraded to bionic on 2018-09-23 (179 days ago)
  dmi.bios.date: 09/06/2016
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.24
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Garp_BA
  dmi.board.vendor: Acer
  dmi.board.version: V1.24
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.24:bd09/06/2016:svnAcer:pnAspireES1-131:pvrV1.24:rvnAcer:rnGarp_BA:rvrV1.24:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.family: BSW
  dmi.product.name: Aspire ES1-131
  dmi.product.version: V1.24
  dmi.sys.vendor: Acer

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