[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
** Changed in: linux (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Invalid Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
I also hit Fn-A, which I saw somewhere (sorry to not have the link) that would disable adaptive brightness. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
Alright, here we go. I have the kernel listed above installed: Linux shadeball 5.2.0-9-generic #10~bfo110511 SMP Tue Jul 16 13:17:28 CST 2019 x86_64 x86_64 x86_64 GNU/Linux I then went into the Power settings and turned Dim Screen When Inactive to off, Blank Screen to Never and so far there have been basically no flickers. There may have been one or two, but I can't confirm that I saw them and cannot reproduce them. I have tried it both on AC power and on battery, and with success on both. Thank you so much! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
OK, I think your bug is about auto screen brightness instead of PSR. Can you please disabe it? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
But just to confirm, I think the patched kernel did improve the amount of flickering. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
Huh, I wonder if this is a Gnome Shell issue and not a kernel issue after all. After switching to Ubuntu Mate, and uninstalling the kernel mentioned above, I have not had a flicker yet. Anecdotally, I have also heard of people installing KDE on an XPS 13 9380 and also not having this issue. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
Another error message from a flicker Sep 12 20:28:01 shadeball org.gnome.Shell.desktop[5959]: [6514:6514:0912/202801.632870:ERROR:gl_surface_presentation_helper.cc(259)] GetVSyncParametersIfAvailable() failed for 1280 times! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
I ran "journalctl --user" after the last flicker and this is the output from the time around the flicker Sep 12 20:12:34 shadeball org.gnome.Shell.desktop[5959]: [1:1:0912/201234.077664:ERROR:child_process_sandbox_support_impl_linux.cc(81)] FontService unique font name matching request did not receive a response. Sep 12 20:12:34 shadeball org.gnome.Shell.desktop[5959]: [1:1:0912/201234.078033:ERROR:child_process_sandbox_support_impl_linux.cc(81)] FontService unique font name matching request did not receive a response. Sep 12 20:12:34 shadeball org.gnome.Shell.desktop[5959]: [1:1:0912/201234.084532:ERROR:child_process_sandbox_support_impl_linux.cc(81)] FontService unique font name matching request did not receive a response. Sep 12 20:12:34 shadeball org.gnome.Shell.desktop[5959]: [1:1:0912/201234.084847:ERROR:child_process_sandbox_support_impl_linux.cc(81)] FontService unique font name matching request did not receive a response. I can post the full multi-day output of journalctl --user if that would be useful to you all. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
I am running Ubuntu 19.04 with an XPS 13 9380 with Intel graphics. I installed the kernel mentioned above, and the problem is still occurring. I do a dmesg everytime I see it happen, but I don't see a consistent message every time it happens. I am more than willing to do any and all testing you all need, so if you think of something I could do to further investigate, let me know! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
Hi, I also have this bug on my XPS-13-9380 with the 1080p screen. I tried to install the patched kernel that was linked above, but unfortunately the screen still flashes occasionally. The patch might have helped a little bit, but I'm not sure. It feels like the flashes are more rare, and maybe not so bad as previously, but they are still definitely there. The kernel I tested, was the one that Kai-Heng Feng linked here: https://bugzilla.freedesktop.org/show_bug.cgi?id=110511#c25 I'm running Ubuntu 18.04, if that makes any difference. And I also use the "Night Light" feature that makes the flashing super noticeable and annoying. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
I have now followed the same steps for the kernel linked to below and already see flickering. https://bugzilla.freedesktop.org/show_bug.cgi?id=110511#c25 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
I followed these steps and the screen still flickers. 1) Downloaded the kernel linked to here into a new directory: https://bugzilla.freedesktop.org/show_bug.cgi?id=110511#c16 2) sudo dpkg -i *deb 3) sudo reboot Have I correctly installed the new kernel? $ uname -a Linux XPS-13-9380 5.1.0-rc5+ #10 SMP Mon May 27 15:43:20 EEST 2019 x86_64 x86_64 x86_64 GNU/Linux -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
Hello, thanks for your reply. I have tested that kernel and I did not notice any such problem! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
Download all the debs to a new directory, then $ sudo dpkg -i *deb $ sudo reboot ** Changed in: gnome-settings-daemon (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
Thanks & sorry for belated response. I've never manually installed a new kernel (and am not sure how to proceed about checking integrity, etc.). Is there any resource you'd advice to get info on the topic? Thanks in advance. For now I can confirm that since I added this to the kernel options, I have had 0 occurrences of the bug over the last 3 weeks. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
** Tags added: ubuntu-certified -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
Thomas, if it's PSR related, please test the kernel here: https://bugzilla.freedesktop.org/show_bug.cgi?id=110511#c25 ** Bug watch added: freedesktop.org Bugzilla #110511 https://bugs.freedesktop.org/show_bug.cgi?id=110511 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
So it seems that it does away with the following kernel option: i915.enable_psr=0 It seems from some Dell user forum that some have had the same issues on Windows and disabling the panel self refresh worked for them so I was searching along these lines. I'm certain it's not a "clean" fix however to deactivate a measure that's suppose to save battery. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
I have also been trying to see what are the packages difference between the OEM version and 19.04 since I suspect that Dell might have addressed this issue in their version. I have a list of all packages that were on the OEM but that might be tedious. If we contacted Dell directly, would they be able to help narrow it down / provide packages that they set up on the OEM? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-settings-daemon (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
Hello all, I believe that I have this same bug, also after a 19.04 fresh install. I initially posted on that bug: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125 but they kindly directed me here. Of note, I am glad you tried wayland as I wanted to try if that made any difference. I have tried passing different kernel parameters (though not all combinations) namely: First try: i915.edp_vswing=2 Second try: i915.fastboot=1 i915.edp_vswing=1 i915.preliminary_hw_support=1 intel_idle.max_cstate=1 acpi_backlight=vendor acpi.osi=Linux (see https://www.reddit.com/r/linuxquestions/comments/ayi4n6/flickering_on_laptops_with_a_4k_screen_and_intel/) but that did not seem to make any difference apart from disabling the backlight controls It somewhat feels good to have that identified as a bug. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1827790] Re: Dell XPS 13 9380 - Screen brightness flashes
** Package changed: mutter (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: Incomplete => New ** Package changed: xorg-server (Ubuntu) => gnome-settings-daemon (Ubuntu) ** Changed in: gnome-settings-daemon (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1827790 Title: Dell XPS 13 9380 - Screen brightness flashes Status in gnome-settings-daemon package in Ubuntu: New Status in linux package in Ubuntu: New Bug description: Hello, I have a new 2019 Dell XPS 13 (9380). I ordered the official Ubuntu edition from Dell which came with 18.04, but I've since wiped it and installed 19.04 from a fresh ISO download. This is the non-touch non- 4K version (13-inch 1080p). Every so often (maybe a couple of times per minute), the screen flashes brighter, as if the brightness has been turned up momentarily and then back down again. I previously had an issue with the brightness / colours changing slightly when I opened menus or if the screen content changed slightly, but I fixed that by disabling Dynamic Brightness in the BIOS. It is definitely a better experience with that turned off. However the screen flashing still persists. I booted a live image of Fedora 30 now that it has been released, and so far I have not seen the screen flashing, so I do not think the hardware is faulty. I ran apport-bug, so hopefully the collected information has been attached. Thank you. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu12 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 5 15:59:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08af] InstallationDate: Installed on 2019-04-28 (6 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=fcb75d61-4e46-4391-8800-ccef7ff04f70 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1827790/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
