apport information

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/bugs/1830350/+attachment/5266459/+files/ProcCpuinfo.txt

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https://bugs.launchpad.net/bugs/1830350

Title:
  System freezes repeatedly for several seconds; wifi driver related
  errors

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I updated my system about a month ago (Fri 26 April 2019). This was
  the first update in several weeks and installed fresh versions of a
  whole truck load of applications including a kernel update. Since this
  latest bunch of updates the system freezes for a few seconds at
  regular intervals. Not fatal, but very annoying.

  Output from "journalctl -f" shows the following errors occurring at
  the same time as these freezes:

  May 24 10:31:18 dellfvw wpa_supplicant[1078]: wlp3s0: CTRL-EVENT-SCAN-FAILED 
ret=-110
  May 24 10:31:18 dellfvw kernel: ath10k_pci 0000:03:00.0: failed to receive 
scan abortion completion: timed out
  May 24 10:31:18 dellfvw kernel: ath10k_pci 0000:03:00.0: failed to stop scan: 
-110
  May 24 10:31:18 dellfvw kernel: ath10k_pci 0000:03:00.0: failed to start hw 
scan: -110

  Corresponding lines in /var/log/syslog:

  May 24 10:29:16 dellfvw avahi-daemon[1053]: Registering new address record 
for fe80::424:c75b:2a2d:52e2 on wlp3s0.*.
  May 24 10:29:55 dellfvw avahi-daemon[1053]: Withdrawing address record for 
fe80::424:c75b:2a2d:52e2 on wlp3s0.
  May 24 10:31:18 dellfvw wpa_supplicant[1078]: wlp3s0: CTRL-EVENT-SCAN-FAILED 
ret=-110
  May 24 10:31:18 dellfvw kernel: [45569.661175] ath10k_pci 0000:03:00.0: 
failed to receive scan abortion completion: timed out
  May 24 10:31:18 dellfvw kernel: [45569.661183] ath10k_pci 0000:03:00.0: 
failed to stop scan: -110
  May 24 10:31:18 dellfvw kernel: [45569.661187] ath10k_pci 0000:03:00.0: 
failed to start hw scan: -110

  I do note the interval between the avahi-daemon entry and the
  subsequent errors related to the wireless network interface, but the
  former precede the latter consistently in syslog, suggesting they may
  be related, which is why I'm including it in this report.

  The freezes last a few seconds. Keyboard input is preserved at this
  time and typed input appears after the freeze is resolved. Mouse
  cursor continues to move during freezes but mouse clicks are only
  processed after the freeze is resolved, i.e. the result of the mouse
  click is suspended (e.g. buffered) until the system becomes responsive
  again. For example, clicking on a window during the freeze will focus
  that window after the freeze has been resolved.

  The system is a Dell Inspiron 15 3576. Relevant output of lspci -nnk:

  03:00.0 Network controller [0280]: Qualcomm Atheros QCA9377 802.11ac
  Wireless Network Adapter [168c:0042] (rev 31)

  Output of lsb_release -rd:
  Description:  Ubuntu 18.04.2 LTS
  Release:      18.04

  Output of uname -a:
  Linux dellfvw 4.15.0-50-generic #54-Ubuntu SMP Mon May 6 18:46:08 UTC 2019 
x86_64 x86_64 x86_64 GNU/Linux

  As already said, this is a new issue that has began occurring only
  after the recent batch of updates that included a kernel update. I
  reported the bug (maybe in the wrong place) but so far I have received
  no response. I've lived with this for a month or so hoping that
  further updates would fix the problem but it still persists.
  Installing the latest firmware update (14 Mar 2019) has no effect. No
  other changes were made to either hardware or OS configuration.

  Logfile snippets attached.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  frankvw    1989 F.... pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 18.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=7d4169aa-136e-4eac-bb87-bb1b63b0bb27
  InstallationDate: Installed on 2018-05-10 (379 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Dell Inc. Inspiron 3576
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-50-generic 
root=UUID=0ce4cd7e-e0fd-4fe0-83fc-9f845405ab62 ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-50.54-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-50-generic N/A
   linux-backports-modules-4.15.0-50-generic  N/A
   linux-firmware                             1.173.6
  Tags:  bionic
  Uname: Linux 4.15.0-50-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip disk lpadmin plugdev sambashare sudo users vboxusers
  _MarkForUpload: True
  dmi.bios.date: 01/16/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.7.0
  dmi.board.name: 0K83NX
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.7.0:bd01/16/2019:svnDellInc.:pnInspiron3576:pvr:rvnDellInc.:rn0K83NX:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 3576
  dmi.sys.vendor: Dell Inc.

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