This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1840122 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1840122 Title: System fails to reboot from live session or ubiquity-dm Status in casper package in Ubuntu: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: Last known good image: Eoan Ubuntu Desktop 20190715 Test Case: 1. Boot eoan desktop to a live session 2. Wait a couple of minutes until snapd settles 3. Reboot the system from the system menu or from the command line Expected result: The system reboots Actual result: The systems fails to reboot or shutdown and displays some errors about failing to unmount /cdrom and squashfs errors in a loop. Unmounting /cdrom... [FAILED] Failed unmounting /cdrom. [ OK ] Started Shuts down the "li…" preinstalled system cleanly. [ OK ] Reached target Final Step. [ OK ] Started Reboot. [ OK ] Reached target Reboot. [ 115.744188] print_req_error: I/O error, dev sr0, sector 1508872 flags 80700 [ 115.768139] print_req_error: I/O error, dev sr0, sector 1508872 flags 0 [ 115.771469] print_req_error: I/O error, dev loop0, sector 1501550 flags 0 [ 115.775824] SQUASHFS error: squashfs_read_data failed to read block 0x2dd2d998 This also causes daily tests to fail. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: casper 1.414 ProcVersionSignature: Ubuntu 5.2.0-10.11-generic 5.2.4 Uname: Linux 5.2.0-10-generic x86_64 ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 CasperVersion: 1.414 CurrentDesktop: ubuntu:GNOME Date: Wed Aug 14 08:31:30 2019 LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190813) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=C.UTF-8 SHELL=/bin/bash SourcePackage: casper UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/casper/+bug/1840122/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp